Administration Head

PARMJIT SINGH (Mobile): (+91) 9819102916 Mumbai,India.Email: [email protected]

A PERFECT ADMINISTRATOR WITH EXPERTISE IN DIFFERENT FIELDSTop Performer with rich experience and quantifiable achievements in Building Growth & Profits in Competitive

Markets

PROFESSIONAL EXPERIENCE

Patel & Associates 2000TECH MAHINDRA 2005MAHINDRA & MAHINDRA 2010 ADMINISTRATION HEAD ------------------------------------------------------------------------------------------------------------------------------ -- --------------------------------------------------------------------------------------------- ------The Mahindra Group has ambitious global aspirations and has a presence on five continents. It has made strategic acquisitions across the globe. M&M has entered into partnerships

with international companies. A consistently high performer, M&M is one of the most RESPECTED & ranked among the top ten private-sector companies in the Country. As a Global M.N.C.(with a presence in more than 100 countries), having its presence in the European (U. K.) markets.

Mahindra & Mahindra is the flagship company of US $ 16.5 billion Mahindra Group, which has a significant presence in key sectors of the Indian economy. Set up in 1945 to make general-purpose utility vehicles for the Indian market, the Company has, over the years, transformed itself into a Group that caters to the Indian and overseas markets with a presence in automotive, aerospace, components, vehicles, farm equipment, financial services, trade and logistics, telecommunication ,information technology, infrastructure development, hospitality and after market. ----------------------------------------------------------------------------------------------------------------------------- -- -------------------------------------------------------------- -- ---------------------------------------------------------------- - -

Handle INTERNATIONAL clients and delegates. Expertise in presenting reports; conduct effective presentations using slides, boards, etc.

Provide leadership and direction to create and implement a uniform process for

administration function in line with (WORLD) best practices and ensure high standard of

quality in each sub-function. A good team player and effectively worked with diverse cultures in a (GLOBAL) team and in a global organization.

Formulate and communicate administrative strategies: Formulated strategies

across various sectors of the Mahindra group. Managed several missions independently across different divisions of the Mahindra Group. Design and periodically review administrative policies based on requirements to enable ease of operation of administrative procedures and decision-making. Sound knowledge of best practices of administration policies and procedures. Cultivate relationships, maintain company's competitive position and continue to develop local solutions and strategies while adjusting to changing global dynamics and realities.

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Plan and implement administrative strategies across various sectors of the Mahindra group i.e. Information Technology, Infrastructure, Automotive.

ROLE:-Revive units/sick units of Administration, Increase Operational Efficiency and Profitability, Dynamic Leadership and Team Building, Strategic Planning.-Reform, streamline, create and implement a uniform process for administration function.

-Identify, develop, establish and direct the implementation of the administration strategies and policies. Plan, organize, provide leadership, direction and control all administrative functions.

-Provide executive level support to the organization's director. Provide specialized support to other departments and heads. Devise and implement standards and controls for thousands of employees.

-Communicate with senior management. Ensure that the flow of information to the Board is accurate, timely and clear. -Involved in management discussions on the organization's policies and strategic development.

Maintained the Administration department by performing various administrative

related duties in support of an individual or a group for Mahindra Empire. Posses decision making authority, suitable managerial skills to lead and manage different administration departments. Thorough competence in managing the administration of a leading and big organization. Monitor overall admin matters at H.O. & sites. Performed the role of a senior specialist in administration with a goal to be the recognized leader in our target markets. Directed specialized administrative services to cater to the unique needs of departments/functions for a Group which is a global business

conglomerate.

Infrastructure Management: To achieve aims, we know how to deploy our strengths with an efficiency that is unmatched in the industry. From start to finish, we are committed to the very highest in quality for all the products and services. The company's success to date is proof of this strategy's correctness. Manage the planning, implementation, 24/7 availability and maintenance of the infrastructure in key environments to support business objectives. The efficient & effective Township/Estate arrangements. Incorporate state of the art technologies for speed, efficiency and accuracy of work, thereby saved time by 20% to 30%.

Property Maintenance: At Mahindra’s, we are passionate about building and implementing the world’s best. This vision unites us as a team each and every day and is the brand of our customer-driven culture. Safeguarded companies’ buildings, own property, leasehold property & rental property by carrying out maintenance, renovation, responsible for office/branch interior and managing improvements. Exceeded company's expectations in office relocation's and expansions on pan India basis. Organize the office

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layout; maintain the condition of the office and arranging for necessary repairs. Executed on time, within budget and seamless moves to open up their international offices for overseas operations. Enhanced the standards for managing & maintaining company’s property, apart from allocation of flats-maintenance of the flats, electricity, availability of water, security etc., besides maintaining cleanliness & hygiene.

Guest House: Mahindra holidays and resorts offer the luxury of service, the apogee of Indian hospitality, vantage locations, modern amenities and business facilities. Mahindra holidays and resorts further expanded its global footprint by securing management contracts at various overseas locations. Ensure the best Hospitality management. Managed the activities of guest house - Bookings for stay and get together etc. Our goal is to keep adding value by delivering managed, measurable step changes in service quality and efficacy.

Housekeeping/General Administration activities: Internationally acclaimed for all-round excellence and unparalleled levels of service, the Group’s commitment to fineness, attention to detail, personalized and quality in service have established a reputation for redefining the paradigm of distinction in service amongst maintenance services around the world. Ensure the execution of housekeeping and maintenance of company’s infrastructure and office equipment. Monitored cleaning, sanitizing, washing, dusting, pest control, preserving related activities. Organized organizational space planning, hospitality, cafeteria, housekeeping etc. Create, reorganize and establish procedure or system, such as new forms, guidelines, policy statements, manuals, flow charts, etc. that helped to save time, increase productivity, reduce labor time & costs. Effectively prioritized, reduced complexity and organized workloads in a constantly changing, challenging environment to meet daily and weekly schedules.

Vehicle: Throughout its history, Mahindra has consistently responded to challenges and opportunities with tireless innovation, daring creativity and entrepreneurial gusto. Our proven ability to absorb, improve and generate new technologies, processes and management philosophies has long fuelled our competitiveness and growth. Management

of vehicle related activities for a reputed automotive Major having operations worldwide viz; purchase of new vehicles, repairs of vehicles, loading-unloading of vehicles, payment of rto and related levies, driving license. Took appropriate insurance cover like vehicle insurance, mediclaim for overseas travelers, supervision of drivers and related activities. Cars – Maintained registration books, logbooks, paid monthly charges for car parking and purchase of new cars as and when required by the management. Prepare periodic reports on operating cost of vehicles, equipments and control over maintenance, repair, replacement and disposal.

Effective/efficient management of the taxi services ferrying employees between locations

and facilitated movement to various places. Managed maintenance of company owned vehicles cost effectively. Handle day-to-day operations of buses, car fleet on shift basis. Maintain pick-up, drop rosters and timely schedules for fleet. Represent Mahindra Automobiles for taking delivery of cars from Mahindra Vehicles, which is a leading automobile GIANT.

Factory/Manufacturing Plant: Through generations now, we have carried on our tradition for outstanding quality, use of world class technology and dedication. Thus we are amongst the most respected and trusted business groups. Responsible for effective protection and promotion of the company/plant image, interests and business. Monitored

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administration activities in the plant viz. engine assembly shop, machine shop, transmission shop and final assembly. Maintained the infrastructure of the shed, parking area for cars. Handled administration of a large manufacturing unit. Managed the movement of products/equipment/materials in accordance with organizational policy & procedure. Monitored the activities related to Stores, Mall, God-owns & Warehouses.

Through innovation and out-of-the-box thinking, provided solutions for complex issues. Exposure in assisting asset audit and other facility related systems and asset relocation. Planned maintenance services including annual maintenance contracts (a.m.c’s) of gadgets, civil, mechanical and assets. Multiplicity of experience and skills including carpentry, wood work, metals, plumbing and mechanics. Capable of 100% effort reinforced with solid and successful experience in all-around general maintenance and repair. Able to work at the speed of business; proven track record of driving change.

Ensure planned preventive maintenance is undertaken in accordance with the schedule. (BCM). Expatriate/Guest: Track record of developing models and tools to support effective

business solutions. Monitored expatriate relocation arrangement including accommodation, transportation, passport, travel desk, visa, travel & moving and related service support. Contract negotiation and management: Provided support on facility preparation for training activities, review and negotiate admin contracts including hotel, air ticket, car rental, etc. Achieved a $5,000 monthly savings for company internationally within three months of posting by streamlining, redesign and implementing more effective company procedures.

Coordinate various CORPORATE functions and events: Manage smooth execution of corporate travel and events. In charge of complete arrangements for annual events, conferences, seminars and other functions of the firm organized from time to time.

Vendor Management: Sourced and controlled the CROSS BORDER vendor activities. Experience in having a worldwide network. Managed vendors for quality control, evaluation, price negotiation and signing of contracts of sophisticated vehicles, equipments, materials, etc. from USA, UK, France, Germany, Israel, Russia and Australia . Vendor evaluation, rate analysis, finalization of vendor, placed orders as per the requirements, checked bills and forwarded the same to accounts for payments. Controlled the contractual costs by negotiating a better deal from the parties and by getting competitive bids from several parties.

Procurement: Develop administration division by sourcing related sophisticated

materials from WORLDWIDE market. Drive all initiatives for procurement, materials & operations systems for the existing and future units. Responsible for technical and non-technical procurement. Accomplished a 10% reduction in rs.5m procurement costs.

Expenses and Approvals: By careful monitoring and buying in bulk reduced the cost of company's paper, stationery and saved as much as 20% to 50% on the cost. Review administrative expenses and inform incurred charges to respective function heads for the implementation of proper controls (i.e. telecommunication, electricity, business promotions, staff welfare). Approve payments as per delegation to be made to internal customers and outsiders (i.e. vehicle running reimbursement, petty cash payments).

Security: Develop and implement security systems in the head office and at sites, planning and enforcing security. Develop SOPs & SOCs for TRANSNATIONAL security. Competent in handling security of men, material & resources, liaison with administrative authorities, police department & security agencies. In charge for strengthening existing security systems & built a good network of intelligence. The standards of safety/security

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http://www.airbus.com/innovation/proven-concepts/

beefed up & electronic controls brought in. Most endorsed for security management, risk assessment, crisis management, security operations, corporate security, security audits, risk management, physical security. Our due diligence processes are aligned with US and European security and intelligence service’s standards. Maintain close relationships with appropriate level of law enforcement, intelligence and private sector counterparts to include in-country security and International Security agencies. Benchmarked experience and innovation that benefits and enables the team to protect their company’s reputation, product, facilities or employees. We have the proven background.

Support implementation of international security policies, procedures, standards, training and methods for identifying and protecting information, personnel, property, facilities, operations, or material from unauthorized disclosure, misuse, theft, assault, vandalism, product tampering, espionage, sabotage, or loss.

Reports - Monitor, review and report on all the administration activity and results, and conduct monthly review meeting. M.I.S: Create a management information system (MIS) that provides information which is needed to manage organization efficiently and effectively. Management information system which involves three primary resources: people, technology and information or decision making. Generate & maintain relevant M.I.S/documentation on daily, half yearly and annual basis. Implemented reporting system thereby structured the reporting process. Budgeting – Responsible to determine, manage and deliver the administration activities as per the planned budget. Our governance has evolved in order to match our growth ambition, meet our obligations, achieve our missions and reach the goals (we set ourselves).

BOARD Administration and Support — Support operations and administration of board by advising and informing the board of directors, interfacing between board and staff. Establish a close relationship of trust with the director/board, report key developments to them in a timely manner and seek advice and support as appropriate.

Conduct site visits on a regular basis to check progress & ensure execution within specified deadlines. The existing location administration heads at regions & country, report directly.

Other functional responsibilities include: Handle meetings and conferences with VIP’S and maintain relations with them. Enabled

the Executive Director to focus on high priority strategic issues by taking responsibility for the day to day administrative affairs of the office and responding to all requests for information.

HR: Responsible for talent strategy & acquisition for the Indian and INTERCONTINENTAL OPERATIONS. Plan human resource to ensure that the company has the capabilities and resources required to achieve its plans.

Team Management: Manage a global team of professionals that may be operating

locally or in centers around the world, through which Mahindra is well positioned to offer its customers local, targeted and tailored solutions. The rich, strong skilled multicultural workforce has the experience of working in different geographies and diverse terrain, empowering the Group to aggressively pursue its vigorous plans. Our business excellence reaches new heights every day ... powered by Mahindra people.

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http://en.wikipedia.org/wiki/Information_system

Personal Strength: Career reflecting total involvement, high motivation, persuasive interaction, eagerness to work, proven leadership qualities, hard work, attention to detail & the ability to meet exact specifications as well as cost, quality and time objectives.

Competencies: Took personal initiative to go beyond defined boundaries to work with others to solve unexpected problems, break bottlenecks, challenge the status quo and think outside the box. Ability to direct other through collaboration and team work. Methodical and rigorous approach to achieving tasks and objectives. Ability to manage and prioritize time, task and multiple activities with changing priorities. Effective utilization of resources available. Ability to self start and work with autonomy. Ability to analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.

Co-ordinate with different units/project head and supervised administration activities

related to project performance through personal site visits and report check.

CAREER OBJECTIVETo keep updated with the latest technologies, sharpen skills to accomplish the goals of the company and to enhance the level of standard. I am looking forward for a good position where I can handle central administration, division, units and supervise the activities in a better way. I would like to express my skills and creativity through them.SPECIALITIES / KEY – CORE COMPETENCIESRevival of units/sick units of administration, International Administration, Transform and Streamline the administration processes, Leadership Development, HRM, Problem Solving, Planning and Organizing, Vendor Management, Negotiation.

Achievements:-Complete turnaround in Administration, training and hr Development of an independent unit declared ‘Sick’ involving 2000 men and 100 vehicles worth 2000 cr.-Being a leader with positive behaviour recognized the trust, which is earned over a long period of time by consistently delivering on our promises.

-Organize and implement an efficient work flow system for managing Multinational and Prestigious

Properties in India and Overseas that resulted in significant cost savings and increased the reputation of

the company. -Saved substantial $1 million annually by reducing fixed spending 10% and variable overhead

spending 19% through a variety of cost-improvement initiatives through better utilization of resources. -Was complimented for special competence, performance for handling difficult situations &

solving problems that other staff either didn’t know how to solve or did not want to face. -Achieved national and international recognition, received promotions, awards for goals

achieved and managing project spanning 4 countries/3 continents. -Created and presented an excellent image of the company and its services to customers, and

coordinated and communicated well with clientele and management at all levels.

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-Possess a proven international track record of achievement both within a blue-chip environment and SME. Leadership encompasses both direct and via channels within a range of industries and sectors. Manage diverse cultures, whilst sustaining business changes. Now looking to make a continued significant contribution within a similar challenging, senior management appointment.INTERNATIONAL COMPETATIVE STRENGTH-Performed successfully when posted in Gulf, African and Asian countries.-Experience in providing administrative support on a GLOBAL scale, specifically United States, the European Union, Gulf, Africa, India and Asia Pacific region.

PERSONAL INFORMATION EDUCATION AND CREDENTIALS:B.COM Specialization in Marketing Management M.S.U 1999P.G.D.B.M Specialization in Business Management E.D.I 2000P.G.D.HRM.P Specialization in Human Resource Management And Personnel A.I.I.M.A.S 2007MBA.HR.P Specialization in Human Resource And Personnel Management G.I.B.M 2009MBA.HR Specialization in Human Resource S.M.U D.I.S Diploma in Industrial Safety A.I.IM.A.S 2012D.H.A.O Diploma in Housekeeping/Accommodation operations A.I.IM.A.S 2012D.O.A Diploma in Office Administration A.I.I.M.A.S 2013Other Certificates/Courses:Certificate of Excellence in Building Management Project N.M.A 2013Certificate in Senior English Language S.I.L.S 1991(From: Society for International Language Studies) Computer Proficiency:Certificate in Basic Programming & Software development SOCS 1993Conversant with M.S Office, Internet & Email. SEMINAR’S/CONFERENCES/TRAINING ATTENDEDSeminar and training attended related to fire/safety & health.MEMBERSHIP’S Member of YMCA (International) and Community centre, President of YMA.PERSONAL DETAILS LANGUAGES KNOWN: English, Hindi, Punjabi, Marathi and Gujarati. HOBBIES: Cricket, watching movies, singing, swimming and listening musicGENDER: Male AGE: 36 MARITAL STATUS: Single NATIONALITY: Indian Current Ctc: Lpa, Accepted Ctc: Negotiable. Contact Time: 11 am to 4 pm Indian time.Seeking a change:

COVER-LETTERRespected Sir,

In review of your company’s objectives and possible openings, I believe that my experience is in perfect line with your current needs. If your firm is looking for a dependable, results-oriented professional with a solid performance track, I would be interested in speaking with

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you to discuss the value that my strengths and experience can bring to your company. I can be reached in confidence at the above telephone number or email address ([email protected]) and I look forward to hearing from you.

Sincerely yours

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Administration Head

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