Administration and Paperwork
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description
Administration and Paperwork
Transcript of Administration and Paperwork
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Administration and Paperwork
Legally required
Necessary
Time consuming
Difficult and demanding, boring
Regular task in every practice
May be crucial
Not taught during undergraduate course
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Administration and Paperwork
Patients records
Investigations
X-rays
Referral letters
Letters
Quotes
Written reports
Photos
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Administration and Paperwork
Patient records The most important part of all information
Must be legible and easily understandable by third party
Must contain: Name, date of birth, address, phone numbers
Record of each visit or conversation over phone, or of the letters when received or mailed
Record of initial examination, discussions and proposed treatment plan
Record of quotes
Treatment records-date, tooth, diagnosis, treatment, next appt.
Do not give written guaranties
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Administration and Paperwork
Medicare
Private insurance Work in private hospitals
Accreditation w. hospitals
Anaesthetist
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Referrals
Do I need to refer? Why?
Explanation to patient
Which specialty?
To whom? (your favourite specialist)
Write a referral letter referral pads
What do you expect from specialist?
Accompanying information (tests, images, etc)
Return information feedback
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Letter
Letterhead
When? (Date)
To whom? (Name)
About what?
What do you want?
Body of the letter
Final remarks
Conclusion and niceties
Signature
