Addressing Incident Underreporting...and consulting, Sentis helps organisations to break through the...

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sentis.com.au Addressing Incident Underreporting Addressing Incident Underreporting for improved safety outcomes Accurate and timely reporting of safety incidents is a crucial component of a positive safety culture. These invaluable learning opportunities allow us to adapt, make improvements and prevent future injury. Yet, recent Australian data has found that on average, 31% of incidents go unreported and in some organisations this figure rises as high as 53%. But why are underreporting rates so high? And what can you do to encourage employees at all levels to report safety incidents? Insight-led. Interactive. Outcome-driven.

Transcript of Addressing Incident Underreporting...and consulting, Sentis helps organisations to break through the...

Page 1: Addressing Incident Underreporting...and consulting, Sentis helps organisations to break through the safety plateau and achieve positive safety culture change. As experts in applied

sentis.com.au

Addressing Incident Underreporting

Addressing Incident Underreportingfor improved safety outcomes

Accurate and timely reporting of safety incidents is a crucial component of a positive safety culture. These invaluable learning opportunities allow us to adapt, make improvements and prevent future injury. Yet, recent Australian data has found that on average, 31% of incidents go unreported and in some organisations this figure rises as high as 53%. But why are underreporting rates so high? And what can you do to encourage employees at all levels to report safety incidents?

Insight-led.Interactive.

Outcome-driven.

Page 2: Addressing Incident Underreporting...and consulting, Sentis helps organisations to break through the safety plateau and achieve positive safety culture change. As experts in applied

Top 3 Drivers

Top 3 Drivers

12,460 surveys

completed

1,800+people

interviewed

63sites

9industries

8countries

Copyright © 2020 Sentis Pty Ltd. This document remains the intellectual property of Sentis Pty Ltd and is protected by copyright and registered trademarks. No material from this document is to be reproduced or used in any format without express written permission. sentis.com.au

31%of incidents fail

to be reported in Australia.

Safety Culture Maturity Model

That’s 6% higher than the global average.

1. Underappreciation (38%)

2. Fear (37%)

3. Process (25%)

86%of organisational

sites sit below Private Compliance

The company doesn’tcare much about meor my safety, so I don’t care muchabout anythingbesides looking outfor myself and gettingthe job done.

Most of the time,safety procedures area burden to gettingthe job done. But, I need to make sureI’m following themwhen managementis looking.

Safety rules andprocedures are there toprotect me. It is myresponsibility to followthem so that I can staysafe for the things thatmatter to me.

In part, my safetydepends on myteammates. To staysafe as a team, weneed to worktogether and look out for one another.

The company’s safetyis a core part ofeveryone’s job and ashared responsibility.We strive to improveourselves and learnfrom our collectivemistakes.

COUNTERPRODUCTIVITY

PUBLICCOMPLIANCE

PRIVATECOMPLIANCE

MATESHIP CITIZENSHIP

Creating a Reporting Culture

Page 3: Addressing Incident Underreporting...and consulting, Sentis helps organisations to break through the safety plateau and achieve positive safety culture change. As experts in applied

sentis.com.au

My Insights and Actions

About SentisOffering safety culture assessments, training, coaching and consulting, Sentis helps organisations to break through the safety plateau and achieve positive safety culture change. As experts in applied psychology and neuroscience, we make safety personal and equip employees with the knowledge, skills and motivation to make safer choices, each and every day. This leads to safer, more engaged workplaces, as well as increased productivity, leadership capability and transformational, sustainable safety culture change. Since the introduction of our pioneering ZIP program in 2003, Sentis has empowered more than 350 companies and 160,000 individuals to think differently about safety.

Recommendations for Improved Safety Outcomes

Download the full study at sentis.com.au/insights

Copyright © 2020 Sentis Pty Ltd. This document remains the intellectual property of Sentis Pty Ltd and is protected by copyright and registered trademarks. No material from this document is to be reproduced or used in any format without express written permission.

If you would like to learn more about Sentis diagnostic tools, our Insights-to-Action Roadmap and how we can help you to create safety culture change in your organisation, contact us at sentis.com.au or by calling 1300 653 042.