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Solution-Focused Learning

(SFL)DiagnosisDiagnosis Determine and prescribe the need for a systems thinkingDetermine and prescribe the need for a systems thinkingintervention.intervention.

ResearchResearch Identifying and Mapping out the Behaviour Over TimeIdentifying and Mapping out the Behaviour Over Timeto get the full picture.to get the full picture.

SolutionSolution Diagram the core problem with flow charts and graphs.Diagram the core problem with flow charts and graphs.

ImplementationImplementation Confront the culture that created the problem withConfront the culture that created the problem withsolutions and create feedback loops.solutions and create feedback loops.

EvaluationEvaluation Design the intervention, perform controlledDesign the intervention, perform controlledexperiments, and test your theory.experiments, and test your theory.

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Diversification

To remain and succeed ahead of yourTo remain and succeed ahead of your

competition, continuously improve products andcompetition, continuously improve products and

services or diversify.services or diversify.

Diversification introduces new products orDiversification introduces new products or

services to markets. Diversification andservices to markets. Diversification and

innovation are interdependent.innovation are interdependent.

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Learning communities and

culture

For innovation to spread throughout theFor innovation to spread throughout theorganization, it must have a mature learningorganization, it must have a mature learningcommunity and its culture must be one thatcommunity and its culture must be one thatmeasures success.measures success.

Learning communities share knowledge andLearning communities share knowledge andbuild a feedback mechanism. They provide abuild a feedback mechanism. They provide adialogue forum for debate and conflictdialogue forum for debate and conflictresolution. They remove barriers to innovationresolution. They remove barriers to innovationwhen they are sustainable.when they are sustainable.

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Competition and

Innovation

Innovation changes the costs, market capacities andInnovation changes the costs, market capacities andprofit structures between contenders. It providesprofit structures between contenders. It providessolutions for consumers unlike no other product andsolutions for consumers unlike no other product andservice. Innovation reveals the consumers choiceservice. Innovation reveals the consumers choice

and feeds the new demand.and feeds the new demand.

Innovation begets competition. First mover and lateInnovation begets competition. First mover and latemover advantages change the structure and marketmover advantages change the structure and marketshare position. The more players that join the market,share position. The more players that join the market,the smaller the market share becomes.the smaller the market share becomes.

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Ethics and Innovation

Ethical behaviour and decisions protectEthical behaviour and decisions protect

disadvantaged people from exploitation anddisadvantaged people from exploitation and

respects everyones human dignity.respects everyones human dignity.

Ethical practices attract innovation andEthical practices attract innovation and

supporters in a network of shared values.supporters in a network of shared values.

Failure to follow an ethical culture will causeFailure to follow an ethical culture will cause

stakeholders to lose confidence in thestakeholders to lose confidence in the

organization.organization.

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Quality checks on

Innovation

The FiveThe Five--Stage StageStage Stage--Gate Model checks anGate Model checks aninnovations quality.innovations quality.

New product development is measured throughNew product development is measured througha managed progress system by gatekeepers.a managed progress system by gatekeepers.

They must pass qualitative standards to move toThey must pass qualitative standards to move tothe next stage or they are eliminated. Thethe next stage or they are eliminated. Theresources are allocated to more successfulresources are allocated to more successfulproducts. This model works for a singleproducts. This model works for a singleproduct/market.product/market.

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Resistance to change

The majority of changes are confronted withThe majority of changes are confronted withresistance. Not clearly communicated changeresistance. Not clearly communicated changebegets mistrust, insecurity, and indignation .begets mistrust, insecurity, and indignation .Change is seen as a threat to job security andChange is seen as a threat to job security andcomfort zone issues.comfort zone issues.

A leader must effectively communicate theA leader must effectively communicate theimpact of the transitional change and create aimpact of the transitional change and create asense of involvement to motivate thosesense of involvement to motivate thoseexperiencing the change.experiencing the change.

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Project Management and

Risk AnalysisCreativity and riskCreativity and risk--taking behaviour is challenged bytaking behaviour is challenged bybalancing preventative control with proactive checksbalancing preventative control with proactive checksand balances. Solutions to discern when the bestand balances. Solutions to discern when the besttime is to turn chaos into order.time is to turn chaos into order.

Managers should guard innovation jealously fromManagers should guard innovation jealously from

sabotage, coup detat management styles, blockingsabotage, coup detat management styles, blockingthe innovations progress, protect the investmentthe innovations progress, protect the investment

from uncalculated risk.from uncalculated risk.

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My Personal and

Professional Added ValueCan now research information to back my arguments.Can now research information to back my arguments.

Can Organize coCan Organize co--workers, family members, friends toworkers, family members, friends tocomplete a complicated circumstance.complete a complicated circumstance.

Have the confidence to command respect and speak withHave the confidence to command respect and speak withauthority to accomplish a goal.authority to accomplish a goal.

Developed a check list by which to add and compareDeveloped a check list by which to add and comparestandardsstandards

Assuming the role as a role model and leader at work andAssuming the role as a role model and leader at work andhome due to gaining trust of peers and older persons.home due to gaining trust of peers and older persons.

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References

Argosy University StudentPortal (2010). Retrieved fromArgosy University StudentPortal (2010). Retrieved fromhttp://myeclassonline.com/re/DotNextLaunch.asp on October 27,http://myeclassonline.com/re/DotNextLaunch.asp on October 27,2010.2010.

Goodman, M., Karash, R., Lannon, C., OReilly, K.W., Seville, D.Goodman, M., Karash, R., Lannon, C., OReilly, K.W., Seville, D.(1997). (1997). Designing a Systems Thinking Intervention.Designing a Systems Thinking Intervention. PegasusPegasusCommunications, Inc., Waltham, MA.Communications, Inc., Waltham, MA.

Lombardo, M., Eichinger, R.W. (2006).Lombardo, M., Eichinger, R.W. (2006). F.Y.I. For Your Improvement:F.Y.I. For Your Improvement:A Guide for development and Coaching.A Guide for development and Coaching. Lominger International.Lominger International.

Davila, T., Epstein, M., Shelton, R. (2006).Davila, T., Epstein, M., Shelton, R. (2006). Making Innovation Work:Making Innovation Work:How to manage it, measure it, and profit from it.How to manage it, measure it, and profit from it. PearsonPearsonEducation, Inc., Wharton School Publishing, Upper Saddle River, NJ.Education, Inc., Wharton School Publishing, Upper Saddle River, NJ.