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Adding Value Through the Practice Architecture : Overview and linking the regional with the
global and country level
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By definition a Practice aims at Connecting Knowledge derived from Expertise with Knowledge derived from Experience
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Practice Logic & Building Blocks
Policy Based Service Lines
Codified Methodologies, Tools and Feed-back Procedures
Practice Support (easy access to methodologies, tools and space for dialogue, user generated content)
Network of People Trained & Attached to Practice
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Policy Based
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Tools/Methodologies
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Practice Support (substance)
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Practice Support (people)
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OVERALL PRACTICE ARCHITECTURE
5 TEMATIC
PRACTICES
CROSS CUTTING PRACTICES
Crisis Prevention and Recovery
G
E
N
D
E
R
D
C E
A V
P E
A L
C O
I P
T M
Y E
N
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M
A
N
A
G
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M
E
N
T
Energy and Environment
Democratic Governance
Poverty Reduction
HIV/AIDS
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PRACTICE INTEGRATION
Global Practice Layer
Regional Practice Layer
RBA RBAP RBLAC RBEC RBAS
Country Solution Layer
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PRACTICE & PRACTICE’S LEADERSHIP
Practice Global LeadershipCapacity Development BDP/ Kanni Wignaraja
Crisis Prevention and Recovery BCPR/Sudha Srivastava
Democratic Governance BDP/ Lenni Montiel
Energy and Environment BDP/ Veerle Vandeweerd
GenderBDP/ Winifred Byanyima
HIV/AIDS BDP/ Jeffrey O’Malley
Poverty Reduction BDP/ Selim Jahan
Management BOM/ Ali Al-Zatari
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Value of Practice Approach – by Value Stream
• Value to Client • Value to future Clients• Value to financial partners• Value to Global Public Goods
– Knowledge about development– Standards– Descriptive data allowing others to generate
knowledge
• Value to Employees
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Relationship between Offering and Business Model
Number of professionals leveraged
Commodity
Grayhair
Rocket Science
1: 15 – 30 (Rights Based Training)
1: 10 – 15 (Practicing Law)
1: 1-2 (High End Consulting)
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Best practice Principles
• Design communities for evolution• Open a dialogue between inside and outside
perspectives• Invite different levels of participation• Develop both public and private community
spaces• Combine familiarity and excitement• Create a rhythm for the community
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Benefits at Corporate Level Short-term ValueImprove Business Outcomes
Long-term ValueDevelop Organizational Capabilities
Arena for problem solving Ability to execute a strategic plan
Quick answers to questions Authority with clients
Reduce time and costs Increased retention of talent
Improved quality of decisions Capacity for knowledge-development projects
More perspectives on problems Forum for “benchmarking” against rest of development industry
Coordination, standardization and synergies across units
Knowledge-based alliances
Resources for implementing strategies Emergence of unplanned capabilities
Strengthened quality assurance Capacity to develop new strategic options
Ability to take risks with backing of the community
Ability to foresee technological developments
Ability to take advantage of emerging opportunities
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BRC Client Survey 2007Top 3 areas ranked in KM and
Communications by COs (For Importance)
• Sharing of information and knowledge including good practices
• Communication & Information Sharing
• Organizing Communities of Practice (CoP) events for knowledge sharing
Top 3 areas ranked in KM and Communications by COs (For Quality)
• Facilitating Communities of Practice (CoP)
• Organizing Communities of Practice (CoP) events for knowledge sharing
• Sharing of information and knowledge including good practices
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BRC Client Survey 2007In BRC services section, these are the top 5 BRC services COs
found useful• CoP activities have improved your networking with other
practitioners in the region• Advisory support has facilitated the CO in project formulation• Sharing lessons and good practices helped the project
formulation process in your CO• KM has helped in sharing regional lessons and good practices• Knowledge (best practices, lessons learnt, publications, etc.)
generated in BRC/PSPD has contributed to capacity building in the CO
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UNDP 2007 Country Office Assessment of HQ Products and Services
Responses from RBEC
Favorable
(2007)
Neutral
(2007)
Unfavorable
(2007)
Favorable
(2006)
Neutral
(2006)
Favorable
(2006)
Participation of my office staff members in a practice network or other knowledge network benefitted this office
83% 17% 75% 25%
Participation of my office staff members in a practice network or other knowledge network benefitted their professional development
78% 22% 75% 25%
My office has adopted a practice culture - e.g. sharing knowledge, encourages network participation, etc
74% 26% 83% 17%
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Global Staff Survey 2007
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
RBEC CO staff RBEC HQ Staff BRC Staff
Unfavorable
Neutral
Favorable
I am satisfied with the opportunities to share my knowledge and experience across UNDP
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Global Staff Survey 2007
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
RBEC CO staff RBEC HQ Staff BRC Staff
Unfavorable
Neutral
Favorable
I am satisfied with the opportunities to share my knowledge and experience in my office
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Global Staff Survey 2007
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
RBEC CO staff RBEC HQ Staff BRC Staff
Unfavorable
Neutral
Favorable
My Management Team encourages my participation in knowledge sharing and networking activities
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Global Staff Survey 2007
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
RBEC CO staff RBEC HQ Staff BRC Staff
Unfavorable
Neutral
Favorable
In my office, knowledge sharing and networking supports our daily work
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Global Staff Survey 2007
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
RBEC CO staff RBEC HQ Staff BRC Staff
Unfavorable
Neutral
Favorable
I am satisfied with the recognition I receive for doing a good job
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Benefits to Community MembersImprove Experience of Work Foster professional
development
Help with challenges Forum for expanding skills and expertise
Access to expertise Network for keeping abreast of a field
Better able to contribute to team Enhanced professional reputation
Confidence in ones approach to problems Increased marketability and employability
Fun of being with colleagues Strong sense of professional identity
More meaningful participation
Sense of belonging
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Incentives
• Incentives are linked to benefits.• Community members along with both their supervisors and
their clients should find that community membership makes for a better practice expert.
• However, empirically this is not necessarily the case. • [what do we know from staff survey about:
– How much staff value networks– Supervisors value networks?– Partners value networks – partners
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Barriers to Benefit Realization
• Crowding out: - simply no time to realize the benefits
• Practice is not developed to deliver benefits as described.
• There is not a suitable practice domain for what I do.
• I as a staff member do not know what the practice can offer
• I do not have access to realize benefits.
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Venture Philantrophy
Interview given to at the Center for Social Innovation, Stanford by Laura Arillaga-Andreessen
As founder and chairman of Silicon Valley Social Venture Fund (SV2) since 1998, Laura Arrillaga-Andreessen has focused on educating individual donors about effective philanthropic giving, strengthening the capacity of nonprofits, and building the knowledge base of the philanthropic field. Her academic research focuses primarily on foundation strategy, practice, and accountability, and it provides the basis for her current book project—the first case-based overview of the philanthropic sector.
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Venture Philantropy and Social Venture Funding
Interview given to at the Center for Social Innovation, Stanford by Laura Arillaga-Andreessen
As founder and chairman of Silicon Valley Social Venture Fund (SV2) since 1998, Laura Arrillaga-Andreessen has focused on educating individual donors about effective philanthropic giving, strengthening the capacity of nonprofits, and building the knowledge base of the philanthropic field. Her academic research focuses primarily on foundation strategy, practice, and accountability, and it provides the basis for her current book project—the first case-based overview of the philanthropic sector.
Alignment between donor & grantee
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Focus of Technical Corporation11
• Capacity Development is the primary focus of Practice activity.
• Three other areas are included:– Advice – policy oriented– Implementation support– Preparation/diagnostics
1. This is consistent with EC “Backbone Strategy” & UNDP’s Strategic Plan
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Product Intensity of Professional Services across 4 Dimensions
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Maister’s Spectrum of PracticeEfficiency (Procedures)
Experience (Gray Hair)
Expertise (Rocket Science)
Client ProblemEfficient solutions to common problems
Customize solutions
Unique solutions to unique problems
Application Skill Judgement Creative/innovative
Critical Success Factors
Established systems, methods, and methodologies.Efficient delivery
ExperienceKnowledgeDepth
Selling Proposition “Faster, better, cheaper”
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Terminate & Retirement
Learning & Growth
Monitoring & Review
Implementation & Business Continuity
Disposal
Delegation of Risk Decision—Decision Making
Option Formulation/ Risk Mitigation—Selection of Options
Risk AnalysisVulnerability Assessment
Threat Assessment
Programme Assessment
Payroll & Banking
Organization & Life Event
Benefit & Entitlement Management
Vacancy Management & Hire
Payment Voucher ReceiptPurchase
Order Awarding ContractSourcingRequisition
GL AdjustmentPay cycleIncome ApplicationCash ReceiptBillingContract
Closing Project
Running Project
Risk ManagementInitiating Project
Defining Project
Risk AssessmentJustifying Project
Evaluating Program
Running Program
Risk Management
Initiating Program
Defining Program
Risk Assessment
Partner Feedback
Executing Strategy
Campaign Strategy
Stakeholder AnalysisAdvocacy & Advocacy &
CommunicatiCommunicationon
Program Program ManagementManagement
Project Project ManagementManagement
Human Human ResourcesResources
ProcurementProcurement
FinanceFinance
Security Risk Security Risk ManagementManagement
Development Outcomes
Deliverables
Deliverables
Accurate Financial Records
Acceptable Levels of Security
Informed Stakeholders
Development Outputs
Poverty Reduction
Environment
Crisis Prevention
Governance
Thematic Practices
Gender Empowerment
Capacity Development
HIV/AIDS
Management
Practice
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Product-Practice Continuum
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SUB-PRACTICES
• Democratic Governance
Sub-Practice Global LeaderPolicy Support for Governance
Parliamentary Development
Electoral Systems and Processes
Justice and Human Rights Nina BergE-Governance and Access to Information for Citizens' Participation
Decentralization, Local Governance and Urban/Rural Development
Public Administration Reform and Anti-Corruption
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SUB-PRACTICES
• Energy and Environment
Sub-Practice Global LeaderWater Governance/ International Waters - Principal Technical Advisor
Andy Hudson
Climate Change mitigation and Carbon Finance
Marcel Allers
Climate Change Adaptation Bo Lim
Biodiversity Nik Sekhran
Land Degradation Anna Tenberg
Mainstreaming/Integrated Policies no global leader
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SUB-PRACTICES
• Poverty Reduction
Sub-Practice Global LeaderStrategies and Policies for Poverty
Reduction
Inclusive Globalization MDG Support
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SUB-PRACTICES
• Crisis Prevention and Recovery
Sub-Practice Global LeaderConflict Prevention
Crisis Recovery
Gender Equality
Natural Disaster
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SUB-PRACTICES
• Capacity Development
Sub-Practice Global LeaderNational Implementation and Procurement Capacity
Kirsten Ejlskov-Jensen
Capacity Assessment Aid Management and Aid Effectiveness Dasa Silovic
Public Private Partnerships for Service
Delivery
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SUB-PRACTICES
• Gender
Sub-Practice Global Leader
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SUB-PRACTICES
• HIV/AIDS
Sub-Practice Global Leader
HIV/AIDS and Human Development
Governance of HIV/AIDS Responses
HIV/AIDS, Human Rights and Gender
UNDP-Global Fund Partnership
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EMERGING PRACTICES
Legal Empowerment (Cross Cutting)
Emerging Donor Capacity Development (Capacity Development)