Adapting to business communication
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Transcript of Adapting to business communication
Adapting to Business Communication
Dr. Michael Edmondson
Communication skills are a work in progress
Have no fear of perfection - you'll never reach it.
Salvador Dali
Quickly get to the point
If you can’t get your message across quickly, you aren’t going to get it across at all.
Rule #7 in Fast Company’s The Rules of Business
Decide what you want to say before you say it
Speak with clarity, conviction, and compassion.
Susan Scott, author Fierce Conversations
Communicate through repetition
The first time you say something, it’s heard. The second time, it’s recognized, and the
third time, it’s learned.William H. Rastetter, chairman, Biogen IDEC
Realize people will only remember three things
Three points is all anyone is going to remember. What is the take-away you want
to leave them with?Michael Sheehan, communications consultant
Leaders clarify through communication
Every leader needs to clearly explain the top three things the organization is working on.
If you can’t, you are not leading well.Jeffrey Immelt, chairman and CEO, General Electric
Be able to explain it to a five year old
Communication is most effective when it translates a complex idea in a simple way.
Mark Jarvis, senior vice president, Oracle
Choose quality of words over quantity
Give them quality. That’s the best kind of advertising.
Milton Hershey