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01/2011 12/2015

ADAM CROZIER1910 Mystic Drive, Plainfield, IL 60586

Phone: 708-733-2305 - adamanthony01@hotmail.com

Certifications: CISSP, CCNA Wireless, CompTIA A+.

SUMMARY

A highly skilled IT professional with a progressive career in complex enterprise networkenvironments. Demonstrated ability to prioritize and manage projects in a timelymanner and on budget. Successful at implementing and testing new systems, securityand applications. Proven ability to adapt quickly to new environments, concepts andprotocols. Network Administrator excelling in all the aspects of IT support, with anemphasis on wireless security and cloud computing. Personable team player offeringadvanced technical knowledge and a can-do attitude.

Certificate in Computer Operations Security metricsRemote access support Antivirus and spam blockingSystems analysis Performance testingDatabase design Firmware upgrades knowledgeSource-code control systems Linux and UNIX expertMobile devices Data backup and recovery systemsWireless Access Point Account security maintenanceLAN and WAN expertise VPN configurationsFirmware upgrades knowledge IPS signature updatesFTP servers knowledge Analytical thinkerMultiple access points Agile methodologies

Senior Network EngineerCity Service Corporation – Shorewood, IL

Implemented and maintained firewalls, series switches and security appliances.Troubleshot and maintained all networking devices and infrastructure across the

CCOMPLISHMENTS

ROFESSIONAL

HISTORY

to

enterprise including switches, routers and firewalls.Communicated with vendors to resolve network outages and periods of reducedperformance.

Kept up-to-date on new developments in computer and network vulnerabilities,data hiding and encryption.Upgraded and expanded network systems and their components.Ensured proper installation of cables, operating systems and software.Created and maintained databases, network accounts and programs for specificdepartment needs.

01/2008 to 01/2011 Systems AnalystBPM Enterprises – Rockdale, IL

Managed the day to day operations of the office network with first, second andthird level support.Assisted in resolving and satisfying client requests and internal operational issues.Identified process improvements in the day-to-day functioning of thedepartment.Continually improved knowledge, skills and performance based on feedback andself-identified professional developmental needs.Initiated audit process to evaluate thoroughness of documentation andmaintenance of facility standards.Managed and directed fiscal operations, including planning budgets, authorizingexpenditures, accounting, establishing service rates and coordinating financialreporting.

01/2001 to 01/2008 Network Installation/Repair TechnicianSBC/AT&T –New Lenox, IL

Maintain and install WAN/LAN circuits and equipment utilizing telecomfacilities.Installed, maintained and supported VoIP applications.Maintained documentation for all telecommunication systems, includingequipment inventory and floor plans.Researched and recommended network and data communications hardwareand software.Diagnosed and resolved complex integrated customer issues for implementation,add-on, maintenance and support of voice, data, VoIP and CTI applications.Performed day-to-day monitoring, management, administration and support ofalarm systems.Identified service improvement opportunities.

EDUCATION

2014 Master of Science: Information Systems ManagementKeller Graduate School of Management - Tinley Park, IL

2012 Bachelor of Science: Technical ManagementDeVry University - Tinley Park, IL