OUR PEOPLE• Need an image of happy staff

Adding value • Define a clear purpose and objectives for you and your

function – share this with stakeholders

• Understand your audience – be the pulse for the organisation

• Timing is as important as the message

• Get involved in what’s going to have the most impact – facilitate the rest

• Change communications? Communications can change the plan.

To create an environment where people love to work – inform, educate, motivate and inspire our people and ultimately create advocates for VHA’s customers and brands.

The role of Internal Comms and Community

Adding value • Define a clear purpose and objectives for you and your

function – share this with stakeholders

• Understand your audience – be the pulse for the organisation

• Timing is as important as the message

• Get involved in what’s going to have the most impact – facilitate the rest

• Change communications? Communications can change the plan.

What’s in it for me?• Give people a reason to listen

• Relevance is key! (message and medium)

• Tailor communications to the needs of different audiences so they hit the mark – use your network

• A little reward can go a long way….

Broader engagement = a better result