Adafi Maximizer CRM 12 Summer 2013 System Requirements · for Maximizer CRM Reporting Services Save...
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MAXIMIZER APPROVED PARTNER Maximizer CRM 12 Summer 2013 system requirements Enterprise and Group Editions A typical Maximizer implementation consists of a server and one or more workstations. The hardware and software requirements for each type of Maximizer installation are listed in the following tables. Please refer to the Maximizer website at www.max.co.uk for updated information. Note that these are the minimum system requirements for Maximizer and your operating system may have higher requirements for some components, such as processor speed and Random Access Memory (RAM). Refer to your operating system documentation for OS-specific requirements.
Transcript of Adafi Maximizer CRM 12 Summer 2013 System Requirements · for Maximizer CRM Reporting Services Save...
MAXIMIZER APPROVED
PARTNER
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Maximizer CRM 12 Summer 2013system requirements Enterprise and Group Editions
A typical Maximizer implementation consists of a server and one or more workstations. The hardware and software requirements for each type of Maximizer installation are listed in the following tables. Please refer to the Maximizer website at www.max.co.uk for updated information.
Note that these are the minimum system requirements for Maximizer and your operating system may have higher requirements for some components, such as processor speed and Random Access Memory (RAM). Refer to your operating system documentation for OS-specifi c requirements.
1. Recommend that a separate SSRS instance be created for Maximizer CRM Reporting Services
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CRM 12 Summer 2013
Enterprise EditionServer Workstation
Ente
rpri
se E
ditio
n
Minimum processor speed 1.6 GHz (minimum)3 GHz or faster processor (recommended)
1.0 GHz (minimum)2.0 GHz or faster processor (recommended)
Available RAM 2 GB (minimum)4 GB (recommended)
1 GB (minimum)2 GB (minimum for Windows Vista or Windows 7)4 GB (recommended) or more
Available hard disk space 3 GB (minimum)10 GB or more (recommended)
2 GB (minimum)5 GB or more (recommended)
Hard disk format
It’s recommended that you install Maximizer on a drive formatted as an NTFS fi le system. If you want to install Maximizer on a FAT32 fi le system, you should fi rst convert the drive to an NTFS fi le system. For information on installing Maximizer on a FAT32 fi le systems, visit the Maximizer Knowledge Base at www.maximizer.com/knowledgebase.
Minimum video resolution SVGA (1024x768) or higher-resolutionvideo adapter and monitor
SVGA (1024x768) or higher-resolution video adapter and monitor
Operating system
Microsoft Windows® 2003, 2003 R2,2008, 2008 R2 or 2012 (32-bit 7 64-bit editions updated to their latest service packs). Windows RT is not supported.
Microsoft Windows XP®, Vista®, Windows 7®, 8®, 8RT® Windows Server® 2003, 2003 R2, 2008, 2008 R2 or 2012(32-bit and 64-bit editions updated to their latest service packs). Windows RT is not supported.
Database softwareMicrosoft SQL Server® 2005, 2008, 2008 R2, 2012 (updated to their latest service packs)
N/A
Reporting services
SQL Server Reporting Servicesi with SQL Server 2008 R2 Service Pack 1 or later SQL Server 2008 R2 Service Pack 1 or SQL Server 2012
N/A
Email system32-bit MAPI- or VIM-compliant, SMTP(Email Service), SMTP and IMAP (webaccess)
32-bit MAPI or VIM-compliant
Internet browserMicrosoft Internet Explorer® 8.0, 9.0, 10.0Mozilla Firefox® 9.0, 10.0, 11.0, 12.0,13.0 for Windows® and Apple Mac®
Microsoft Internet Explorer 8.0, 9.0, 10.0Mozilla Firefox 9.0, 10.0, 11.0, 12.0, 13.0 for Windows and Apple Mac
Software on the server where Maximizer components for Microsoft IIS are installed
Microsoft Internet Information Server 6.0 (Windows Server 2003 and 2003 R2), 7.0 (Windows Server 2008), 7.5 (Windows Server 2008 R2), 8.0 (Windows Server 2012)
N/A
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Notes: Microsoft Windows XP Home®, XP Media Centre®, Vista Home/Home Premium®, and Windows 7 Home Premium® are not supported in a network environment when logging into a domain is required. Refer to your Microsoft® documentation for details on how to set up networking in a workgroup environment.
Maximizer components for Microsoft Internet Information Services are not supported on any Windows XP®-based, Windows Vista®-based, or Windows 7®-based computers.Because web access (Maximizer components for Microsoft® IIS) may have to handle larger amounts of processing (as the number of concurrent web access clients increase, we recommend that you install web access on
a server with dual or quad processors and more RAM than the minimum requirements. In addition, it is recommended that customers who are planning a deployment of web access on a server machine, that will potentially have physical memory demands in excess of 4GB of physical RAM, deploy on a 64-bit operating system.
Group Edition Server Workstation
Grou
p Ed
ition
Minimum processor speed1.6 GHz (minimum)3 GHz or faster processor (recommended)
1.0 GHz (minimum)2.0 GHz or faster processor (recommended)
Available RAM 2 GB (minimum)4 GB (recommended)
1 GB (minimum)2 GB (minimum for Windows Vista®or Windows 7®)4 GB (recommended) or more
Available hard disk space 3 GB (minimum)10 GB or more (recommended)
2 GB (minimum)5 GB or more (recommended)
Hard disk format
It’s recommended that you install Maximizer on a drive formatted as an NTFS fi le system. If you want to install Maximizer on a FAT32 fi le system, you should fi rst convert the drive to an NTFS fi le system. For information on installing Maximizer on a FAT32 fi le systems, visit the Maximizer Knowledge Base at www.maximizer.com/knowledgebase. SQL should not be installed on a compressed hard drive.
Minimum video resolution SVGA (1024x768) or higher-resolution video adapter and monitor
SVGA (1024x768) or higher-resolution video adapter and monitor
Operating system
Microsoft Windows® 2003, 2003 R2,2008, 2008 R2 or 2012 (32-bit 7 64-bit editions), Microsoft Windows® XP, Vista, Windows 7, Windows 8 (32-bit and 64-bit editions)
Microsoft Windows XP®, Vista®, Windows 7®, 8®, 8RT® Windows Server® 2003, 2003 R2, 2008, 2008 R2 or 2012 (32-bit and 64-bit editions updated to their latest service packs)
Database softwareMicrosoft SQL Server® 2005, 2008, 2008 R2, 2012 (updated to their latest service packs)
N/A
Reporting services
SQL Server Reporting Services1 with SQL Server 2008 R2 Service Pack 1 or later SQL Server 2008 R2 Service Pack 1 or later
N/A
Email system32-bit MAPI- or VIM-compliant, SMTP (Email Service), SMTP and IMAP (web access)
32-bit MAPI or VIM-compliant
Internet browserMicrosoft Internet Explorer® 8.0, 9.0Mozilla Firefox® 9.0, 10.0, 11.0, 12.0, 13.0 for Windows® and Apple Mac®
Microsoft Internet Explorer® 8.0, 9.0Mozilla Firefox® 9.0, 10.0, 11.0, 12.0, 13.0 for Windows® and Apple Mac®
Software on the server where Maximizer components for Microsoft IIS are installed
Microsoft Internet Information Server 6.0 (Windows Server 2003 and 2003 R2), 7.0 (Windows Server 2008), 7.5 (Windows Server 2008 R2), 8.0 (Windows Server 2012)
N/A
MaxExchange system requirementsMaxExchange Synchronisation Server
MaxExchange Remote
Max
Exch
ange
Minimum processor speed1.6 GHz3 GHz or faster processor (recommended)
1.0 GHz (minimum)2.0 GHz or faster processor (recommended)
Available RAM
2 GB (minimum)4 GB (recommended)4 to 1 ratio of virtual memory to physical memory
1 GB (minimum)2 GB (recommended)4 to 1 ratio of virtual memory to physical memory
Available hard disk space 4 GB (minimum)6 to 8 GB (recommended)
2 GB (minimum)4 to 6 GB (recommended)
Hard disk format
It’s recommended that you install Maximizer on a drive formatted as an NTFS fi le system. If you want to install Maximizer on a FAT32 fi le system, you should fi rst convert the drive to an NTFS fi le system. For information on installing Maximizer on a FAT32 fi le systems, visit the Maximizer Knowledge Base at www.maximizer.com/knowledgebase.
Operating system
Microsoft Windows XP, Vista, Windows 7, 8, Windows Server 2003, 2003 R2, 2008, 2008 R2 or 2012 (32-bit and 64-bit editions updated to their latest service packs)
Notes: Because the MaxExchange server and remote server(s) may have to handle large amounts of processing (i.e. a large synchronised Address Book with many remotes), we recommend that you install the server software on a computer with a more powerful processor, more RAM and more hard disk space than the minimum requirements. ©2013, Maximizer Software.
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MaxSync for Microsoft Exchange system requirements
Maximizer CRM 12 (Workstation or Server)
Processor Speed: 1.0 GHz (minimum); 1.6 GHz or faster processor (recommended)
RAM: 2 GB (minimum); 4GB (recommended)
Available hard disk space: 2 GB (minimum); 5 GB (recommended)
Operating sytem: Microsoft Windows XP2, Windows Server 2003, 2003 R2, 2008, 2008 R2 or 2012 (updated to their latest service packs)
Email system: Outlook 2003, 2007 Microsoft Exchange Server 2003, 2007, 2010
Notes: MaxSync for Microsoft Exchange® is not supported in multi-server Microsoft Exchange environments.
Workfl ow Automation powered by KnowledgeSync system requirements
Processor Speed: 1.6 GHz Available RAM: 1.0 GB Available hard disk space: 140 MB for installation, 70 MB for application, 5KB max per event
Operating system: Microsoft Windows 2000, 2003, XP, Vista (updated to their latest service packs).
MaxMobile for BlackBerry system requirements
Minimum 2 MB free space on the device for MaxMobile components
BlackBerry devices running BlackBerry software 6.0 to 7.0 are supported.
MaxMobile wireless server system requirements
Maximizer CRM 12 Summer 2013 (workstation or server)
Processor Speed: 1.6 GHz (minimum); 3 GHz or faster processor (recommended)
RAM: 1 GB (minimum); 2 GB (recommended)
Operating system: Windows Server 2003, 2003 R2, 2008, 2008 R2 or 2012 (updated to their latest service packs) with Microsoft Internet Information Server. Microsoft Windows XP, Vista, 7, 8 (32-bit and 64-bit editions) with Microsoft Internet Information Services (updated to their latest service packs).
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2. Windows XP Home® is not supported in a network environment.
Maximizer CRM 12 Summer 2013 has been updated to utilise the latest mobile technology and browsers.
Maximizer CRM mobile browsers
Mobile browsers Mobile device operatingsystem
Maximizer CRM Live mobile
access
Maximizer CRM 12 mobile access
Maximizer CRM 11 wireless web
access
Mob
ile B
row
sers
Blackberry Web Browser®
Blackberry® (including Z10 and Q10 iii iii
PlayBook® (Version1.0.7.2670 or later) vii
Safari®
iPhone® v iv
iPadTM v iv
iPod Touch® v iv
Android’s web browser Android vi vi
Internet Explorer Mobile®
Windows Mobile®2003/5/6 Pocket PC
Windows Mobile®2003/5/6 smartphone
Nokia’s web browser Symbian® OS
Mob
ile B
row
sers
nWeb mobile internet browser
Windows Mobile®2003/5/6 Pocket PC
Windows Mobile®2003/5/6 Smartphone
Symbian® OS
Linux®
Opera® for MobileBlackberry®
Windows Mobile®2003/5/6 Pocket PC
Integrate, completely with Microsoft applications like
Outlook and Word with Maximizer CRM 12 Summer 2013
i. Recommend that a separate SSRS instance be created for Maximizer CRM Reporting Services
ii. Windows XP Home® is not supported in a network environment
iii. Support is for Blackberry® OS 6.0 and 7.0. If you
experience a problem related to Mobile Access displayed in tablet mode on a smartphone, visit the Maximizer Knowledge Base for solutions.
iv. Support iOS 3.5, 4.0v. Support iOS 3.5, 4.0, 5.0, 6.0
vi. Support iOS Android® 2.1, 2.2, 2.3, 3.1, 4.0vii. Windows® Authenication is not supported
MAXIMIZER APPROVED
PARTNER
Maximizer Software delivers Customer Relationship Management (CRM) software and professional services to meet the needs, budgets and access requirements of entrepreneurs, small and medium businesses and divisions of large enterprises.
Simple, easy to use and aff ordable, Maximizer CRM enables companies to mobilise their workforces through all-access web, smart phone, tablet and desktop delivery methods.
Easily confi gurable for organisations in any industry, Maximizer CRM optimises sales processes, enhances marketing initiatives and improves customer service to ultimately boost productivity and revenue.
With headquarters in Canada and offi ces and business partners worldwide, Maximizer Software has sold over one million licences to more than 120,000 customers since 1987.
About Maximizer Software
Technology Partners
UK & Eire
T: +44 (0)845 555 99 55F: +44 (0)845 555 99 66E: [email protected]: www.max.co.uk
Rest of the world
Americas
T: +1 604-601-8000E: [email protected]
Europe, Middle East, India
T: +44 (0)845 555 99 57F: +44 (0)845 555 99 66E: [email protected]: www.maximizer.eu
Australia, New Zealand
T: +61 (0) 2 9957 2011E: [email protected]
South Africa
T: +27 (0) 11 275 0116F: +44 (0)845 555 99 66E: [email protected]: www.maximizer.co.za
Asia
T: +(852) 2598 2888E: [email protected]
Social
@Maximizer_CRMfacebook.com/maximizerCRMyoutube.com/maximizerlinkedin.com/maximizer
Simple & quick to deploy, use and maintain
Flexible access options through web, desktop and mobile devices
Value for money with low total cost of ownership and monthly subscription models
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A test drive of the latest release Information on how CRM can
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Cloud based CRM An overview of technology and
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Maximizer CRM helps small and medium-sized businesses maximize their marketing, sales, customer satisfaction capabilities and enhance their productivity and effi ciency through the optimisation of what resources they have.
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T: +32 (0)13 771902F: +32 (0)13 777372E: info@adafi .beW: www.adafi .be
