ACT! 3.0 For Notes R5 Turning Contacts Into Relationships and Relationships Into Results Copyright...
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ACT! 3.0 For Notes R5ACT! 3.0 For Notes R5
Turning Contacts Into Relationships and Relationships
Into ResultsCopyright (C) 2002 – GL Computing
Introductions
Overview & Solutions
Demonstrations
ACT! for Notes & Pipeline
Customer solutions
Questions and Answers
Next Steps
AgendaAgenda
Founded in 1995, headquartered in New York
Commercial software expertise
ACT! for Notes - Symantec
Domino Intranet Starter Pack – Lotus
eMailroom - Cisco
G2X:Agility
The Vendor G2XThe Vendor G2X
The Distributor The Distributor GL ComputingGL Computing
Founded in 1989
Sole distributor for ACT! For Notes (Asia Pac)
Specialist in Contact Management and Sales Force Automation solutions using ACT! 2000 and ACT! For Lotus Notes
Organises Custom Development and Training
Supports and trains resellers
The IndustryThe Industry
Customer Relationship Management
Siebel, PeopleSoft, Baan, SAP
Sales and Marketing Automation
ACT! For Notes, SalesLogix
Contact Management Systems
ACT! For Windows
Personal Information Managers
Outlook, Lotus Organiser
Cost
Features
Scalability
Power
Effort
Industry Future Industry Future Looks GoodLooks Good
Australian Reseller News – April 17, 2002Australian Reseller News – April 17, 2002
More directed solution, less complex user interface
Typically less disruptive, introduced incrementally
Cost-effective - ¼ of the cost to deploy / maintain
Efficient - ¼ the time to deploy / operate
Simplicity - the core features that revenue producers use
Flexibility - fits corporate / industry requirements
Extendibility - to all required business processes
Many experienced local consultants, integrators and trainers
Why ACT! for Notes Why ACT! for Notes Projects SucceedProjects Succeed
RelationshipRelationshipManagementManagement
RelationshipRelationshipManagementManagement
CustomizationCustomization
WorkflowWorkflow
IntegrationIntegration
Relationship Management + Business Process Automation
ACT! ForLotus Notes™ allows…
Enabling Sales Enabling Sales Force Force
IntegrationIntegration
Distill core capabilities
Customise to client requirements
Leverage existing investment
Provide open architecture
Solve problems incrementally
The ApproachThe Approach
Powerful & Integrated Scheduling schedule meetings, calls, and “to dos” for themselves or others
AFN calendar can automatically synchronize with the Notes Mail calendar
Rapid Deployment & Updates quickly deployed to all local and remote users
future updates are easily distributed through the template refresh process
Reduced Sales Operations & IT Support Requirements leverage the Lotus Notes infrastructure
no need to implement, train and support a new technology platform
Optimized Replication utilize the replication technology and procedures already being used by Notes users
proven to be more efficient and reliable than the synchronization functionality found in other products
Ease of Integration with other Applications open scalable architecture can easily be integrated with other applications
Leverage Lotus Leverage Lotus Notes InvestmentNotes Investment
AFN services available in Asia Pacific can benefit almost every enterprise regardless of size or the industry they serve.
Available Available ServicesServices
QuickStartApplication DevelopmentApplication Integration
and MigrationTrainingSupport Services
Suitable MarketsSuitable Markets
Any company with a mobile sales force
provides an excellent replication technology that suits users that may dial in from time to time
Any company with more than one office
notes replication, Access Control List, document-level security ideal for multi-office environments
master copy of the databases at their head office with local data only being replicated to the remote offices
Any company running Lotus Notes for e-mail and/or databases
integration with the Notes calendar, address book and e-mail
link directly with other Notes databases
improved data sharing and single point of entry for data
Typical Typical IndustriesIndustries
Insurance and banking
Hardware vendors
Mortgage assurance
Financial planning
Courier companies
Educational institutions
Hotels and hotel chains
Larger accounting practices
Wholesalers
Marketing companies
Manufacturing companies
Building companies
Government departments
Sample AFN Sample AFN CustomersCustomers
Lexmark
Manufacturer of Printers
• Goal: Drive more revenue through better relationship management & competitive intelligence
Stockland Hotel Group
Hotel Chain
• Goal: Drive more revenue through more effective relationship building, better service and global coordination
Zurich Insurance
Finance and Insurance – Multiple Divisions
• Goal: Drive more revenue through more effective prospecting and target marketing as a result of increased visibility of prospect & customer data shared by multiple corporate areas
Sample Sample ImplementationImplementation
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