Achieving Results through Integrating Supply and Demand · Integrating Supply and Demand Houda...

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SHOPS is funded by the U.S. Agency for International Development. Abt Associates leads the project in collaboration with: Banyan Global Jhpiego Marie Stopes International Monitor Group O’Hanlon Health Consulting Achieving Results through Integrating Supply and Demand Houda Khayame SHOPS Social Marketing Manager, Jordan June 16, 2015

Transcript of Achieving Results through Integrating Supply and Demand · Integrating Supply and Demand Houda...

Page 1: Achieving Results through Integrating Supply and Demand · Integrating Supply and Demand Houda Khayame SHOPS Social Marketing Manager, Jordan ... Social marketing campaign: IUD Mass

SHOPS is funded by the U.S. Agency for International Development.

Abt Associates leads the project in collaboration with:

Banyan Global

Jhpiego

Marie Stopes International

Monitor Group

O’Hanlon Health Consulting

Achieving Results through

Integrating Supply and Demand

Houda Khayame

SHOPS Social Marketing Manager, Jordan

June 16, 2015

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TFR stagnant for over a decade

0

1

2

3

4

5

6

7

8

1976 1983 1990 1997 2002 2007 2009 2012

3.7 3.6 3.8 3.5

TFR

Years

Source: Jordan DHS, JPFHS

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Modern CPR stalls at 42%

0

10

20

30

40

50

60

70

2007 2009 2012

Traditional

Modern17% 19%

42%

15%

Total CPR

Years

Source: Jordan DHS, JPFHS

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Private sector provides more FP than public

Public sector

JAFPP

UNRWA

Pharmacy

Private doctor

Privatehospital/clinic

Source: JPFHS 2012

44%

Public

Sector

56%

Private

Sector

Jordanian Association for

Family Planning and Protection

10.6%

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SHOPS Jordan goals

SUPPLY

• Strengthening NGO

service provision

• Increasing access to

quality FP through the

private sector

DEMAND

• Increasing demand for

private sector services

Increasing use of modern contraceptive methods

Integration strategy

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Demand interventions involving

private service providers

Social marketing

campaigns

Home visits

program

NGO clinics

marketing

Doctors on TV and at

community events

Vouchers for free FP

services at network doctors

Clinics’ branding and

community promotion

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Social marketing campaign: IUD

Mass Media and PR

Doctors media

training and TV

broadcasts

Community Outreach

Doctors “edutaining” lectures in

the community

Points of Service

IEC materials in private and NGO clinics

Social Media

Doctors Q&A with

audience on Facebook

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“Limiters” TV ad

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“Clinics” TV ad

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Strong correlation between exposure to IUD

campaign and positive outcomes

Source: Reach and Effect of the IUD Social Marketing Campaign, Wave 2, SHOPS Jordan, December 2014

0

10

20

30

40

50

60

70

80

Know it can protect forup to 12 years

Know where servicesare available

Intend to use an IUD

Did not recall campaign

Recalled campaign

% o

f re

sp

on

de

nts

72 74 72

62

30

55

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Home visits program

• 120 Community Health

Workers

• Door-to-door household FP

counseling

• National coverage

• Vouchers for free FP services

1,387,388 visits

678,595 low income women

89,584 acceptors of modern FP

52% vouchers

redeemed from

private sector

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RCT finds that in-home counseling visits shifted

traditional method users to modern methods

18.6%

27.6%

Modern

Modern

Traditional

Traditional

None None

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

No counseling Counseling

Perc

en

t

18% 27.6%

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NGO clinics’ marketing

• Mass media

• Indoor promotional materials

• Outdoor advertising

• “Family fairs”

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New FP clients increased by 53% at JAFPP clinics

0

2000

4000

6000

8000

10000

12000

14000

16000

2010 2011 2012 2013 2014

+ 53%

Number of

new FP clients

Years Source: JAFPP client database

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Learnings

• Social marketing campaigns

• Involving doctors increases message impact

• Multi-channel campaigns effectively support

behavior change

• Home visits program

• Free-service vouchers support the uptake of

modern FP through the private sector

• Home counseling is effective in shifting

traditional to modern FP users

• NGO clinics marketing

• Strategically designed clinics marketing plans

increase number of FP clients

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[email protected]

www.shopsproject.org