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© 2015 ISCA Achieving Productivity Gains through Integration of Technology 15 October 2015, Thursday 8.30 a.m. – 12.30 p.m.
Transcript of Achieving Productivity Gains through Integration of Technology · Run real-time on ERP system or on...
© 2015 ISCA
Achieving Productivity Gains
through Integration of Technology
15 October 2015, Thursday
8.30 a.m. – 12.30 p.m.
© 2015 ISCA
Enterprise Resource Planning (ERP)
System for Small Businesses
Mr. Harald Weinbrecht
Chief Executive Officer, Axxis Consulting (S) Pte Ltd
US$57.36
US$41.46
38%
GDP per hour worked in USD
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2013 Labour productivity per hour/ in USD
Germany
Singapore
Singapore
Kore
aA
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alia
Swed
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anad
aA
ustr
iaGermany
Belgi
umC
zech
Rep
ublic
Net
herla
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Uni
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Stat
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orw
ayFr
ance
Uni
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King
dom
Spain
Finl
and
Japa
nIta
lyD
enm
ark
Irelan
d
2007-2011 average % of annual real GDP growth4.9
%
0.6%
Source: US Bureau of Labor Statistics, 2012
Germany
Singapore
Source: US Bureau of Labor Statistics, 2012
2011 hourly compensation cost in manufacturing / in USD
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dSingapore
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64.15
60.40
54.77
51.67
49.12
47.38
46.29
44.14
43.16
42.26
42.12
39.83
36.56
36.17
35.71
35.53
30.77
28.44
23.38
22.60
21.78
21.42
18.91
15.91
13.13
Germany
Singapore
Source: US Bureau of Labor Statistics, 2012
Singapore
Kore
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Rep
ublic
Italy
Uni
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Stat
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Canada
Aus
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Den
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kIre
land
Belgi
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ethe
rland
Fran
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Germany
Nor
way
2011 average hours worked annually per employed person2409
1411
0
1500
3000
4500
6000
2000 2006 2007 2008 2009 2010 2011 2012 2013 2014
Singaporeans Permanent Residents Non-residents
2000 - 2014 Singapore Demographics
19%
29%
Source: Singapore Statistics / http://www.singstat.gov.sg
Fair Consideration Framework
Introduction of Jobs Bank
Enhancement of EP qualifying criteria
Increase of Levies and Minimum Salaries
Dependency Ceiling Ratios (DCR) will continue to go down
Approve Purchase Orders
Claim Travel Expenses
Create Sales Orders
....
‹#›‹#›© Axxis Consulting | Confidential and Proprietary
Integrate Departments
Automate Processes
Improve Productivity
Use ERP software to:
© Axxis Consulting | Confidential and Proprietary
Raise Purchase Requisition
Raise Purchase Order
Issue PO to vendor Send copy of PO to Finance
Inventory AccountingPrint and fill out PR form for approval
Chase down relevant authority for signature
Chase down relevant authority for signature
Send copy of PO to Warehouse
Receive products from vendor Update inventory records Send copy of delivery receipt to Finance
Receive invoice from vendor Find PO, find delivery receipt to acknowledge invoice
Enter Invoice into A/R
From a manual procurement process…Procurement
© Axxis Consulting | Confidential and Proprietary
Raise Purchase Requisition Print and fill out PR form for approval
Chase down relevant authority for signature
Raise Purchase Order Chase down relevant authority for signature
Issue PO to vendor
Receive products from vendor Update inventory records
Receive invoice from vendor
Send copy of delivery receipt to Finance
Find PO, find delivery receipt to acknowledge invoice
Enter Invoice into A/R
Procurement Inventory AccountingOnline Approval
Online Approval
Post Goods Receipt (with reference to PO in the system)
Accounting Entry (BS) automatic
Enter Invoice (A/R)
Send copy of PO to Warehouse Send copy of PO to Finance
…to a simpler, automated process
Productivity in ASEAN and China
GDP / hour in US$
Singapore
Malaysia
Thailand
China
The Philippines
Indonesia
Vietnam
Cambodia
Source: APO Producitivty Database 2013.01. Figures as at 2011
Singapore
China
Thailand
Visibility across the Organization
Standardized Business Processes
‹#›
1. Complete end-‐to-‐end solutions
2. Reliable and used world-‐wide 3. Best business practice built in 4. Enable continuous business growth 5. Suitable for both SME’s and PLC’s
5FRO
M SGD 150
per user /
month!
Good Reasons For
solutions from
SAP Software For All!
RUNFASTER
© 2015 ISCA
Business Intelligence
Mr. Chew Kim Poh
Founder and CEO, DP Technology Pte Ltd
Solver BI360: Financial Consolidation & Budgeting
Presenter :
Chew Kim Poh, Founder & CEO
DP Technology Pte Ltd
DP Technology 2002
1992 DP
Technology is formed 2
008
2012 90th MS
Dynamics Customers
1992
DP Technology Malaysia 2
008
DPTech Indonesia
2012
2007
DPTech VN Rep Office 2
014
2013
DP Technology
Clients in Singapore, Hong Kong,
Taiwan, Thailand, Malaysia,
Philippines, China, Indonesia and
New Zealand.
As a Microsoft Gold Certified
partner, DP Technology is
committed in building successful
long term relationships with our
clients.
Who would be interested?
• Is your company listed?
• Are you involved in group consolidation?
• Are you involved in group budgeting?
• Are you involved in group reporting to
management, statutory reporting?
How are you doing it now? • Excel spreadsheets?
• Using a business application?
• Using a reporting tool / application?
Concerns
• Excel getting rather complex with each additional
company
• Only the doer understands it – hopefully
• Too many manual inputs
• No audit trail – who and timestamp
• Many set of similar or duplicate data across many Excel
sheets or files
• All the information is in Excel – not secure
• Difficult to create ad-hoc reports for management
• Impossible to use the data for Budgeting
What is Business Intelligence (BI)
Access Align Accelerate
Access
• Accessing your data, align it, to accelerate
your decision making
• Flexibility to access growing amount of data
stored in different transaction systems of the
company to make decision for the direction
Align
• Collaboration
• Tool to align your teamwork
• A real impact on the bottom-line and other
benchmarks of success
Accelerate
• Take your team to the next level of flexible
collaboration.
• A Collaboration tool will bring you the flexible
accessibility to data
Typical Progression
• Starts with Financial Consolidation
• Add Budgeting
• Collaboration
Why Packaged Solution?
• More than a few companies - > 10 • Not all fully owned • Some JV or Associates • Multiple Functional Currencies • Likely a listed company • Not to be dependent on 1 Excel file or 1 staff • Access security to information • Audit compliance in term of adjustments • Automate the consolidation processes • Able to create ad-hoc reports • To meet 1 Jan 2018 deadline on IFRS reporting
Needs
• Standardised consolidation processes
• Create new Consolidation Accounts, assign different currency translation method (e.g. P&L Rate, Balance Sheet Rate, Retained Earning Rate, Historical Rate)
• Configure to add new companies
• Configure to change group structure
• Add and Modify Roll-up levels yourself
• Able to create your own reports
• Able to create commentary reports based on your company performance indicators
More Needs • Use the Consolidated data to generate Top-down
budgets
• Use the data in Consolidation DW to generate the budget template by company, department, line-of-business, etc.
• Generate reports of actual, forecast, budget in the format that you designed
• Publish the reports in an internal portal for others to view, collaborative discussions, actions and feedbacks
• All the above and more WITHOUT special IT team
Summary Needs • Report writing using your favourite application –
Excel – drag+drop, absolutely no coding
• Write one, publish it to a web portal for others to use – absolutely no coding or re-coding to run in a web portal
• Protected data warehouse
• Securely backup
• Audited consolidation adjustments
• Commentary reports using the same reporting skill
• Easy to re-train someone
• IFRS compliance
Solver Background
WHY BI360 IS SELECTED
• Easy to use
• Complete BI Suite
• Strong integrations
SAMPLE AWARDS
GLOBAL REACH • 1000+ Customers in 40+ countries
• Offices: US, Canada, EMEA, Asia,
India
• Distributor in Latin America
GROWTH
• Fast growing company
• Fast growing channel
• 100+ Employees
Solver BI360 Architecture
ERP Other Other
Suite
Cloud
Consolidation Process and Workflow
Solver BI360 Planning & Budgeting
• Complete Excel Base Budgeting
• Ease of entry
• Drag and Drop report design
• Assumption, what if analysis
• Workflow with approval
Optimized Budget Planning Input Entry
Performing What If Analysis
Forecast value
Decision Pack
Decision Pack
Summary – Solver BI360 Modules
Reporting
Live Financial Reporting (GL)
Live Operational Reporting (Sub-ledgers
– AP, AR, etc.)
Drill to GL detail and drill across to sub-
ledgers for real-time answers
Easy to Learn with Drag and Drop report
design in Excel
Web and Mobile reporting to access
your reports anywhere
Automatic scheduling and e-mail
distribution of reports
Benchmark, KPI and graphical reporting
Excel and Web-based,
intuitive and robust
Planning
Excel- and web-based budget and
forecast input, streamlined data entry
Pre-built as well as user-defined input
templates
oRevenue, Expense, Payroll, Capex,
Projects, etc.
oBalance Sheet and Cash Flow planning
oStatistical planning
Budget data immediately available for
reporting
Approval workflow with discussion and
notification functionality
Can also be used for modelling and what-if
analysis
Flexible, user-friendly
budgeting & forecasting
Dashboards
Web platform for anywhere, anytime
access
Fully customizable dashboard layouts
Interactive charts, scorecards and more
Drag & Drop dashboard design gives
instant insight
Business users learn dashboard design
in hours, not days
Run real-time on ERP system or on
BI360 Data Warehouse with drill-down
Detailed security
Data
Warehouse
True multi-source data warehouse
Preconfigured & can be set-up in
days...not months
Dramatically reduces time/cost/risk to
implement
Integrate to virtually any data source
including cloud
User friendly interface built for business
users
Trees for enhanced hierarchy reporting for
any dimension
Advanced business rules such as
Currency, Elimination, etc.
Web-based convenience, total
visibility into your business
Centralize, consolidate & simplify your
data, at a fraction of the cost
Sample Customers by Industries
Retail Healthcare Hospitality Media &
Entertainment
…and many
other
Manufacturing &
Distribution Not-for-Profit Financial
Services
Thank you for your attention
© 2015 ISCA
Data storage via Cloud Solutions vs.
Traditional Data Centre
Mr. Raul Docuyanan
Cloud Business Development Manager, Singtel Enterprise Group
*Slides for this segment will not be provided
58
Singtel managed cloud solution • More prediction and better cost effective
OPEX model
• Provision for business continuity planning
• Greater efficiency & increase productivity
for NTUC U-portal
• An outsourced IT infrastructure model, as a
trusted operator, to enable them to better
focus on core business
Click screen to watch
When Singapore’s National Trades Union Congress (NTUC), the
country’s largest federation of trade unions, decided to move its
infrastructure to the cloud, they turned to Singtel. Find out why.
Singtel Helps Customer Save 30% on IT Costs
Customer’s challenges • End of life on its existing servers and
network equipment
• Incur huge CAPEX investment for servers
renewal
• Bog down with numerous daily IT
operations issues
© 2015 ISCA
Simplified Capability
Development Grant
Mr. Eugene Eu
Head, Capabilities Promotion, SPRING Singapore
SPRING Singapore Capability Development Grant (CDG):
“Sustaining and Growing Your Business”
15th Oct 2015
Mr Eugene Eu, Head, Capabilities Promotion
Sharing at ISCA Productivity Seminar 2015
Information on this slide is confidential and strictly for use by SPRING Singapore officers only. It should not be used or referred to by third parties without prior written consent from SPRING Singapore. 64
*Includes Manpower related costs, Consultancy, Training, Equipment, Software, Intellectual Property Rights
Simplified application process for projects with CDG support of $30,000 or less:
- 5 easy to answer guiding questions
Defray up to 70% of qualifying project costs* in upgrading capabilities in 10 development
areas
To support SMEs in capability upgrading to compete and grow locally
and globally
From 1 April 2015
What is SPRING Singapore’s Capability Development Grant? (CDG)
10 Supportable Areas:
Information on this slide is confidential and strictly for use by SPRING Singapore officers only. It should not be used or referred to by third parties without prior written consent from SPRING Singapore.
CDG: Helping Your Business Grow
Information on this slide is confidential and strictly for use by SPRING Singapore officers only. It should not be used or referred to by third parties without prior written consent from SPRING Singapore. 66
How Can CDG Help?
Productivity Improvement
•Optimise and improve business process
•Streamline operations
Financial Management
•Develop financial management capabilities and frameworks for resiliency
Key SME Business Challenges: 1) Enhancing Operational Efficiency 2) Growing Revenue & Explore New Markets
SUSTAIN & GROW with CDG
Information on this slide is confidential and strictly for use by SPRING Singapore officers only. It should not be used or referred to by third parties without prior written consent from SPRING Singapore. 67
PRODUCTIVITY IMPROVEMENT
Supportable Activities
• Consultancy to streamline workflow and processes
• Optimise resource planning
• Develop projects to increase efficiency level of business operations
Deliverables
• Detailed final report
• Implementation of productivity initiatives or development of productivity roadmap for SMEs
Implementation of projects to improve processes, optimise resource allocation,
leverage technology, and develop employees for productivity gains.
Optimise your resource allocation
MAXIMISE your productivity
Improve your workflow processes
Information on this slide is confidential and strictly for use by SPRING Singapore officers only. It should not be used or referred to by third parties without prior written consent from SPRING Singapore. 68
Company A A Singapore-based company established in 2012 that provides comprehensive book-keeping / accounting and corporate secretarial related services
Reduction of man-hours by up to 80%
Increased topline growth through expanded bandwidth
to handle clients
Tapped on CDG support to develop a customised Personal & Corporate Taxation Software to
improve productivity of employees, minimize human error through automation of processes and achieve more
seamless data reporting. Built-in data analytics and
financial intelligence
Implementation of software into current business
processes
Development of functional
software
Project Outcomes
PRODUCTIVITY IMPROVEMENT
Information on this slide is confidential and strictly for use by SPRING Singapore officers only. It should not be used or referred to by third parties without prior written consent from SPRING Singapore. 69
Company B One of the largest commercial printers in the Asia Pacific region providing total printing solutions under one roof
Tapped on CDG support to develop and implement an
integrated ERP system into their business operations to enhance
customer relationship management, costing and
invoicing, materials management and production
floor data collection
Project Outcomes
Better cost control and
resource utilization
Identify high-value
customers through data
analysis
Coordination of information
flows for timely
decision-making
Improved workflow and eliminated 41 manual
processes
Increased business efficiency by 25%
PRODUCTIVITY IMPROVEMENT
Information on this slide is confidential and strictly for use by SPRING Singapore officers only. It should not be used or referred to by third parties without prior written consent from SPRING Singapore. 70
FINANCIAL MANAGEMENT
Supportable Activities
• Develop financial framework and strategy to validate and enhance expansion plans
• Develop measures and controls and implement corporate financial systems to meet financial challenges and enhance financial resilience
• Develop framework to support inorganic growth, through mergers and acquisitions, and fundraising
Deliverables
• Detailed final report
• Implementation roadmap with actionable steps for SME
Enable SMEs to manage and leverage their financial resources to address their business and growth needs by improving financial performance and financial growth
Develop strong financial resiliency
Improve financial management capabilities
Information on this slide is confidential and strictly for use by SPRING Singapore officers only. It should not be used or referred to by third parties without prior written consent from SPRING Singapore. 71
DeskRight Leading local single-source, contract stationer for office supplies to corporations and government agencies
Identified potential acquisition targets
Affirmed company’s growth options and plans
Implement M&A readiness
checklist
Evaluate financial and
business health
Tapped on CDG support to build financial management expertise
and framework to support expansion plans through mergers
and acquisitions (M&A)
Project Outcomes
FINANCIAL MANAGEMENT
Information on this slide is confidential and strictly for use by SPRING Singapore officers only. It should not be used or referred to by third parties without prior written consent from SPRING Singapore. 72
Jason Parquet Holdings Leading Singapore-based providers of timber flooring services including supply and installation, plus sale and distribution of timber products and flooring accessories
Better monitor changes in cash and debt profiles
$40.1m revenue turnover in 2014
Assess company’s risk
areas
Implement enterprise risk management
system
Tapped on CDG support to revamp its financial
management capability to be more proactive in
managing its risk profiles and exposure
Project Outcomes
FINANCIAL MANAGEMENT
Information on this slide is confidential and strictly for use by SPRING Singapore officers only. It should not be used or referred to by third parties without prior written consent from SPRING Singapore.
Applying for CDG
Information on this slide is confidential and strictly for use by SPRING Singapore officers only. It should not be used or referred to by third parties without prior written consent from SPRING Singapore.
How to Apply for CDG?
74
Simplified Application Process As of 1 April 2015, the
application process for grant support of $30,000 or less has been simplified*
Simpler application forms and streamlined project evaluation
Eligibility Criteria Registered and operating in
Singapore At least 30% local shareholding Group annual sales turnover ≤
S$100m or group employment of ≤200 employees
*refers to project costs less than S$45,000
Information on this slide is confidential and strictly for use by SPRING Singapore officers only. It should not be used or referred to by third parties without prior written consent from SPRING Singapore. 75
(Hotline) 68981800 (Email) [email protected]
Access to Information & Advice Assess to Information and Advice
www.spring.gov.sg/cdg
Helpdesk
Website
SME Centres SME Centres contact details can be found on: www.enterpriseone.gov.sg/Home/AboutUs/ContactBusinessConsultant
Information on this slide is confidential and strictly for use by SPRING Singapore officers only. It should not be used or referred to by third parties without prior written consent from SPRING Singapore.
Thank you
© 2015 ISCA
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© 2015 ISCA
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