Accident& Incident Reporting
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Transcript of Accident& Incident Reporting
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WELCOME TO THE COURSE..
PLEASE NOTE THAT THIS
COURSE IS TO ASSIST YOU ININVESTIGATING.
IT DOES NOT QUALIFY YOU INANY WAY.
ACCIDENT/INCIDENT INVESTIGATION
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COURSE CONTENT.1. INTRODUCTION
REQUIREMENTS
INVESTIGATION TECHNIQUES
INVESTIGATION EXERCISE
ACCIDENT/INCIDENT INVESTIGATION
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ACCIDENT/INCIDENT INVESTIGATIONPLEASE BE AWARE THAT ALL
ACCIDENTS, INCIDENTS AND
NEAR MISSES MUST BEREPORTED AS PER CTSD HSE
PROCEDURE
7000-E-00-10-S-0612-01
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Any accident or incident and even near
miss must be investigated with the sole
purpose of
Determining the exact cause
Making recommendations to prevent
recurrence
ACCIDENT/INCIDENT INVESTIGATION
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ACCIDENT/INCIDENT INVESTIGATIONIt is vital that any incident is
investigated
Immediately
By the right person(s)
With the right equipment
And the authority to do it
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ACCIDENT/INCIDENT INVESTIGATIONWHO ARE THE RIGHT PEOPLE?
HSE Personnel
Management
EngineeringPolice
Medical staff
Any others as dictated by Management
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ACCIDENT/INCIDENT INVESTIGATIONWHO TO INVOLVE AND WHEN?
HSE
Immediately for all incidents
In the case of minor HSE may be theonly investigator.
He/She will have the authority to involve
others they require. E.g. Doctor.Usually HSE have all the necessary
equipment at hand.
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ACCIDENT/INCIDENT INVESTIGATIONWHO TO INVOLVE AND WHEN?
MANAGEMENT
If required by HSE
In serious cases as defined in proceduresAs part of an investigating team
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ACCIDENT/INCIDENT INVESTIGATIONWHO TO INVOLVE AND
WHEN?
POLICE
In event of death or seriousdamage
At the request of
management
In case of suspected
criminal act
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ACCIDENT/INCIDENT INVESTIGATIONWHO TO INVOLVE AND
WHEN?
MEDICAL STAFF
If requested by
Management
In event of death orserious injury
In cases of suspectedcriminal act involvingmedicinal substances
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ACCIDENT/INCIDENT INVESTIGATIONWHO TO INVOLVE AND
WHEN?
ENGINEERING
At the request ofHSE/Management
Where process or
engineering is involvedWhere such advice is
necessary
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ACCIDENT/INCIDENT INVESTIGATIONWHEN TO BEGIN THE
INVESTIGATION.
As soon as you areinformed of the event.
WHERE TO START.
Try and start with the
SCENE.Then start your interviewingof those involved, witnessesetc.
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ACCIDENT/INCIDENT INVESTIGATIONBUT BEFORE YOU DO ANYTHING YOU
MUST CLEAR YOUR MIND OF ANY
PRECONCEIVED IDEAS. YOU MUST
GO WITH AN OPEN MIND
ALSO REMEMBER THE PURPOSE OF
YOUR INVESTIGATION IS NOT TO
APPORTION BLAME OF ANY KIND.
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ACCIDENT/INCIDENT INVESTIGATIONWHAT EQUIPMENT DO YOU NEED
Camera is valuable
Notepad and pens
Measuring tape
Flag tape
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ACCIDENT/INCIDENT INVESTIGATIONWHAT DO I NEED TO LOOK FOR
(DO NOT DISTURB ANYTHING IF AT ALL
POSSIBLE!!!!!)
Evidence of any kind.Damage, equipment involved, position of
equipment and tools etc.
Position of any injured person prior toand AFTER the accident
Spillages, stains, clothing.
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ACCIDENT/INCIDENT INVESTIGATIONWHAT DO I NEED TO LOOK FOR (contd.)
Time of day/night
Wind conditionsOther weather conditions, rain snow etc.
Any permits to work
Any other jobs going on in the vicinity
Witnesses!!!!!!
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ACCIDENT/INCIDENT INVESTIGATIONWHERE DO I GO NEXT?
Check on any injured person (s) but
before you do make sure that the doctor
confirms he/she is fit to receive you.
Try and get information from them but
do remember they are HURT.
Make sure you have awitness when you speak
to them, preferably medical.
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ACCIDENT/INCIDENT INVESTIGATIONWHERE DO I GO NEXT?
(contd)
Get a statement fromthem if possible and get
them to sign it, again ifpossible.
After talking to the
injured person now talkto the doctor, his/herinformation will be veryvaluable.
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ACCIDENT/INCIDENT INVESTIGATIONNOW YOU CAN TALK TO ANY OTHERWITNESSES.
Although we must never apportion blame
It is certain that something or someonecaused the accident. Witnesses may
well be frightened and/or guilty.
You must be able to put witnesses at ease
but at the same time get all you can from
them. EVEN IF IT IS LIES!!!!!!!
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ACCIDENT/INCIDENT INVESTIGATIONINTERVIEWING WITNESSESDO s.
Try and segregate witnesses but do itsubtly to avoid fear. If you do not segregatethem, they can swap stories and establisha common approach.
Assure them of your intentions i.e. ONLY to
establish cause.Ask them if you can take notes.
Let them see what you are writing
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ACCIDENT/INCIDENT INVESTIGATIONINTERVIEWING WITNESSES
DO s. (contd)
Smile, do not frown.
Ask them to make a written
statement.
Thank them for their cooperation,
even if they have not beencooperative. They may have been
lying through their teeth but next
time???
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ACCIDENT/INCIDENT INVESTIGATIONINTERVIEWING WITNESSES
DON Ts
Do not sit behind your desk,
get out and sit with them.Do not interrupt any talking
they do.
Do not take notes while theyare talking.
Do not use leading questions
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ACCIDENT/INCIDENT INVESTIGATIONSUMMARISING
Take all your statements
Link them with the photographs and notes.
Link these with medical, engineering reportsDiscuss your findings with any senior HSE
or management.
If you are not satisfied refer the investigationto a higher authority
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ACCIDENT/INCIDENT INVESTIGATIONNOW YOU WILL INVESTIGATE ANACTUAL ACCIDENT.
REMEMBER WHAT YOU HAVE BEENTOLD, MAYBE YOU WIL GET ONLY
VERY BRIEF DETAILS TO START WITH.
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YOU ARE IN YOUR OFFICE WHEN YOU
GET A CALL THAT A MAN HAS BEEN
INJURED AND TAKEN TO THE SITECLINIC.
NOW GO AND INVESTIGATE THISACCIDENT
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FOR THE PURPOSES OF THIS EXERCISE
I AM EVERYONE YOU WANT TO TALK
TO
I AM THE INJURED MAN, THE DOCTOR,
THE WITNESSES, THEMANAGER, THE
DOG THE CAT AND THE MOON!
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Wind
Grit
blasting
Joe
Carlos Rudi