1

Access Technologies

Dura-Glide™AUTOMATIC SLIDING DOOR SYSTEMS

Qperation and Maintenance Manual

Including:

Dura-Glide™ 2000, DuraGlide™ 3000,Dura-Glide™ 5200/5300, and 1510000

Contents

Section PageCaution Statement 2To Our Customers 3Service Availability 3Limited Warranty 3Compliance with Safety Standards 3Functional Description 4Operation ............................................................................. 5Daily Maintenance 6Typical Stanley Slide Door Decal Application 7Troubleshooting and Hints 8Terminology Index Drawing 10Terminology Index 11Daily Safety Check 12

203918 REV. B 02/2010

CAUTION

2

Improperly Adjusted Door can cause injury andequipment damage.

• Inspect door operation daily using safety checklistin Owner's Manual and at door.

• Safety devices should be in place and operational• Have door adjusted as recommended in Owner's

Manual if necessary.

• Have door inspected at least annually by a StanleyAAADM-certified technician.

*In this manuat the word "Caution" means that injury or property damagecan result from failure to follow instructions.

*The word "note" is used to indicate important steps to be followed orimportant differences in equipment.

I

I

I

I

I'

To Our Customers:

The purpose of this Owner's Manual is to familiarize you with your automatic door system. It is essential

that you "know your system", how it operates, and that you recognize the importance of maintaining your

door system incompliance with the industry standards for safety.

It is your responsibility, as owner or caretaker of the equipment, to inspect the operation of your door

system on a daily basis to insure that it is safe for all users of the door.

This manual will provide you with a description of the operation and maintenance requirements of your

door system. It also provides the instructions for the "Daily Safety Check" procedure. It is recommended by

Stanley Access Technologies LLC that the "Daily Safety Check" be performed at least once a day and after

any power outage. Occasional observance of the doors as they are in use is also recommended.

Should the door fail to operate as prescribed in the "Daily Safety Check", or at any other time for any

reason, do not attempt to repair or adjust the door. Discontinue operation of the door and call for service

by a Stanley AAADM-certified service technician. Our technicians are trained to service your door in

accordance with applicable industry safety standards.

Service Availability:

Stanley Access Technologies LLC products are distributed through a nationwide network of Stanley-owned

branch locations and authorized distributors that specialize in Sales, Installation and Service of automatic

door systems. Our Service programs offer you ongoing support such as regularly scheduled preventive

maintenance, or if required, emergency service 24 hours a day, 365 days a year. No matter where you are

located, our technicians are only a phone call away. Should you need service on you door system our

customer support hotline is available 24/7 at 1-888-DOOR-444.

Limited Warranty

Stanley Access Technologies, LLC a Division of The Stanley Works, warrants the installed door system

against failure due to manufacture of substandard material or workmanship for one-year beginning on the

completed date of installation. Please review your Certificate of Warranty Agreement for your full Warranty.

Compliance with Industry Standards

Your door system was designed to the latest operating and safety standards as prescribed by ANSI/BHMA

156.10 and Underwriter Laboratory's UL® 325 requirements. It is important that:

• Your door system be maintained in compliance with the standards of the industry

• Proper decals and labels be applied and maintained on your doors. If decals have been removed or

cannot be read, request that the labels be replaced when calling for service.

• Safety devices are checked by a trained technician annually and each time a door is serviced.

3

Functional Description

Few things you do for your business convey the effortless sense of service and convenience of a Stanley

Dura-GlideTM automatic sliding door system. It provides the ultimate in accessibility by invisibly sensing

each approach and silently sliding open to create an inviting opening and a gracious exit from any location.

The Dura-Glide Series 2000 and Series 3000 have become the standard for smooth, reliable service for

high pedestrian traffic locations. The Dura-Glide Series 5000's telescoping design gives you a wider clear

opening than standard two-panel doors without increasing the overall size of the door frame. The IS 10000

provides a clear opening for not only pedestrian traffic but material handling equipment such as forklifts,

etc. All Dura-Glide door systems combine over 60 years of proven Stanley performance with an advanced

microprocessor design to deliver the most trouble-free operation available.

Dura-Glide Series 2000, Series 3000, and Series 5000 door systems offer a wide­

variety of sensor options including our standard SU-l 00 microwave motion sensor

and our StanGuard® infrared threshold sensor. In addition, we offer StanVision™

vision-based sensor for both safety and activation. The motion sensor mounts over

the door and activates the operator to open if it detects oncoming traffic. The

StanGuard threshold sensor monitors the threshold area and prevents the door from

closing if it senses a person or object in the doorway. The model IS 10000 comes

standard with our SU-l 00 motion sensor and two doorway holding beams to

prevent the door from closing on pedestrian or material handling traffic.

Other activating alternatives used are mats, wall plates, radio controls, jamb­

mounted push buttons, key switches, keyless entry keypads or card readers.

You get complete safety protection with all Dura-Glide automatic door systems. In

addition to our microwave and infrared sensors, the microprocessor controller

contributes to safety with its built-in logic function that reverses door operation in

the unlikely event an obstacle prevents the door from closing.

Stanley Access Technologies Dura-Glide automatic sliding door systems eliminate the position switches

that cause 30%-40% of all service problems in other doors. Our motor encoder does the job electronically,

monitoring door position at every point in the operating and closing cycle for the increased control with

fewer moving parts. The doors are driven by a toothed timing belt and pulley system which prevents

slippage and ensures smooth, consistent door motion time after time.

An automatic door is a complicated assembly of mechanical, electrical, and electronic components that

make up a system that you depend on to provide convenience and safety to all users. Lack of maintenance

on your door equipment can have significant implications on the cost of ownership.

Stanley's total service and properly scheduled maintenance will extend the life of your equipment and keep

it performing to its full potential.

4

Operation

Function Switches:

The function switches for the Dura-Glide operator are located on the underside

of the door header or on the jamb of the stationary panel (see diagram). (Note

remote locations for the ISl 0000 series.) The function switches are:

• Power Switch - this switch is illuminated a red color when the power is

on. This switch should not be turned off unless the door is being

'. serviced.

• Auto/Close/Open Switch - this is a 3-position switch that allows the

door to function automatically (auto); stay closed and not function at

all, but remain secure (close); or hold open indefinitely (open).

• Enter switch - if the door has the "Access Control" feature installed,

this switch will change the mode of the door so that it will not open

from the outside.

• Reduced Opening Switch - if the "Reduced Opening" feature is

installed, this switch will cause the door to open partially.

Emergency Breakout:

In case of power failure or other emergency, our sliding doors "breakout" to

provide a wide opening, so you're always assured of a clear exit (not available

on the 1510000 series). Whether your location has the Dura-Glide Series 3000

or Series 5300 with all panels breaking out or the Dura-Glide Series 2000 or

Series 5200 with just the sliding panel(s) breaking out, you are in compliance

with safety codes.

Break out means that if you push the leading edge of the sliding panel outward,

as you would a swing door, the panel will unlatch and pivot outwards. This can

be done at any point of the door's normal slide path. If the doors are broken

out, there is a switch that will disable automatic operation. The doors will not

function automatically unless the panels are returned to their normal,

completely closed position.

--- 0- -- ,..- -

f\

~~

~

~~C= t--

V ~ ::::'H~t--

t?

Reset:If the Dura-Glide operator loses power for any period of time, the microprocessor in the header will have to

be re-initialized. The steps for doing this are as follows:

1. Turn "POWER" switch to "OFF" position (non-illuminated)

2. Close doors completely making sure that none of the panels are "broken out".

3. Turn "AUTO/CLOSE/OPEN" switch to "CLOSE" position.

4. Turn "POWER" switch to "ON".

5

5. Turn "AUTO/CLOSE/OPEN" switch to "OPEN" position -door(s) will begin to open slowly, allow

the door(s) to open completely.

6. Turn "AUTO/CLOSE/OPEN" switch to "CLOSE" position (DO NOT STAND NEAR THRESHOLD OF

THE DOOR). The door(s) will begin to close slowly, allow the door(s) to close completely.

7. Put "AUTO/CLOSE/OPEN" switch to the "AUTO" position. Door(s) will function properly.

Daily Maintenance

Housekeeping

General housekeeping maintenance should be provided by the owner or

responsible person in charge. Check the door area for tripping of slipping

hazards. There should be no bulletin boards. literature racks, merchandize

displays, or other attractions in the door area where people could be hit by

the door. The track assembly must be maintained free of debris. It is

recommended that any debris in the door track be vacuumed out.

Daily MaintenanceStanley Access Technologies recommends that the doors are inspected

daily to ensure performance and safety. Please perform the following before

the beginning of each day:

1. Check the door area for slipping or tripping hazards

2. if the door package contains a threshold, sweep floor track to remove dust and debris

3. Check all door panels for broken or cracked glass. If broken or cracked glass is detected,

contact our call center at 888-DOOR-444 immediately.

4. As mentioned above, ensure that there are no bulletin boards, literature racks, displays, or other

attractions that could impede the operation of the door panels.

CleaningStanley Access Technologies recommends that you clean the Dura-Glide automatic door system using the

following procedure:

• Glass - Clean with water and a cotton cloth or use Windex™ or other like-product with a

detergent and alcohol-based cleaner.

• Aluminum - Clean with a mixture of equal parts Windex or other like-product and Simple

Green™ All Purpose Cleaner and a cotton cloth.

• DO NOT USE any product with Alkalide or other sodium-based product as it could deteriorate

the aluminum finish.

Note: Stanley recommends a semi--annual inspection / adjustment of your automatic door equipment to

optimize its performance and to extend the life-time of your purchase.

6

Decals for Two-Way Traffic

Door Slides on Interior Door Slides on Exterior

"CAUTION; AUTOMATIC SLIDING DOOR, DOOR MAY CLOSE WITHOUTWARNING" decals must be visible from both sides of the door. Locate and affix the(Decals are applied in factory on typical doors)

Sliding door packages must be marked with "IN EMERGENCY PUSH TO OPEN" decals. Locate and affix the decals to the muntin bar or glass (36"to 60" above the floor) on the interior side of the sliding door panel. Notes: "On access control packages, do not affix the emergency break-out decals to thepanic hardware. Locate and affix the decals to the glass on the interior side of the sliding door panel, 36" to 60" from the floor. Doors that do not provideemergency egress do not require breakout decals.

Sliding door packages must be marked with "CAUTION STAND BACK" decals visible from the side that the door slides on. The recommendedmounting locations are:

a) For units with swing sidelights, affix the caution decals to the muntin bar or glass on the interior side of the swing sidelight panel.b) For units with fixed sidelights, affix the caution decals to the muntin bar or glass on the exterior side of fixed sidelight panelc) For units without sidelights, affix the caution decals to the exterior wall or panel that the door slides in front of.

Decals for One-Way Traffic

Approach Side Non-Approach Side

Sliding doors servicing ingress or egress must be marked with directional decals. The arrow sign must be visible from the approach side and aninternational "DO NOT ENTER" must be visible from the other side. Locate and affix the decals on the door 58" +/_5" from the finished floor.

PIN 511164 PIN 511165

$$e~Aw w PIN 413743

Decals OrderedSeparately:

II"o •0"

KNOWING ACT DOORS - The door shall have signage which says"AUTOMATIC DOOR - ACTIVATE SWITCH TO OPERATE" along with otherrequired signage visible from each side of the door.

Decals included:

A "Daily Safety Check" decal has also been provided as a reminder that yourautomatic swing door equipment must be checked daily for safe operation. Affix thisdecal to the inside of the jamb tube.

THIS DOOR TO REMAIN UNLOCKEDWHEN THE BUILDING IS OCCUPIED

7

For jurisdictions that the ICBO/UBC code compliance requires "This Door Must RemainUnlocked During Business Hours" affix the decal on all exit doors. This decal is not supplied aspart of the decal kit.

Troubleshooting and Hints

PROBLEM:

ACTION:

Door(s) will not operate (will not open or close)

Is the power switch on? If not, turn it on.

)~

~

~

~

"AUT/CLS/OPN" (Auto/Close/Open) switch should be set to "AUT". If set to

"CLS", door(s) should close and remain closed - sensors are off. If set to

"OPN", door(s) should open and remain open.

If the power switch is on, the door(s) may need to be reset. This is done by turning the

power switch to the "OFF" position. Wait a few seconds, turn back "ON" and allow the door

to re-tune itself. The door(s) will open and close very slowly in a search

mode and, if possible, the door(s) should not be interrupted during the

process. If traffic must go through, door(s) will open at regular speed then

when zone is clear, c1oor(s) will close at regular speed until they reach the

point of interruption then resume search mode (slow speed) until closed.

Check all panels for breakout. Are all doors securely in place (not broken

out)? May require up to SOlbs. of force to push back in. Do they manually

slide all the way open and closed with little effort? If not, is the track clean?

Door(s) does not open or close smoothly.

Check the bottom tracks for dirt and debris. If the tracks require cleaning,

break the doors out and vacuum all dirt and debris from the track area.

PROBLEM:

ACTION:

PROBLEM:

ACTION:

Door(s) only operates from one direction.

Door(s) may be equipped and set up for one-way

traffic. There will be a switch labeled "ENTER" or

"ONE WAY". When set to the "NO" or "OFF" position,

traffic will only be allowed from one direction.

Door(s) should have decals with directional arrows

on one side and "DO NOT ENTER" on the other side.

(May be entrance or E~xit door.)

If the switch is set to "YES" or "ON", the door(s)

should work from both sides and is intended for

two-way traffic. In this case, door(s) should have yellow "CAUTION" decals visible from both

sides.

PROBLEM:

ACTION:

Door(s) open part way, stops and stays OR stops and closes.

Is door(s) equipped with "RED.OPN" (Reduced Opening) switch? This switch is for cold, windy

weather. When set "ON" or "YES" position, door(s) will only open to a minimum ADA

allowable opening of 32"-36". When set to "NO" or "OFF" position, door(s) should open fully

and shut normally.

8

PROBLEM:

ACTION:

PROBLEM:

ACTION:

PROBLEM:

ACTION:

PROBLEM:

ACTION:

PROBLEM:

ACTION:

9

If set to "ON" or "YES" and door(s) does not open to 32"-36" OR opens part way and stops,

authorized adjustment needs to be made. Customer should turn "RED.OPN" switch to "NO"

or "OFF" position until a service call can be made.

This would not be considered an emergency.

Is there an obstruction: a) in the floor track? In the path of the door? In the path of the

sensors? This may include a threshold sensor or a doorway holding beam. Does door(s)

manually slide open and closed? If not and customer cannot find obstruction, recommend a

service call.

Door(s) open and stay open OR start to close and re-open (recycle).

Check for anything new in doorway area (inside and outside) and near the threshold sensor.

This would include throw rugs, mats, loose signs taped to door(s), benches, ash trays,

garbage cans, magazine racks, trash, newly waxed floor, or any other change in the

environment.

Door(s) may need to be reset. This is done by turning the power switch to the "OFF" position

("AUT/CLS/OPN" switch to "AUT;RO" switch to "NO"; "ENTER" switch does not matter). Wait a

few seconds, turn back "ON" and allow door to re-tune itself. The door(s) will open and

close very slowly in a search mode and, if possible, should not be interrupted during this

process. If traffic must go through, door(s) will open at regular speed then when zone is

clear, door(s) will close at regular speed until they reach a point of interruption then resume

search mode (slow speed) until closed.

Door(s) stay fully open and does not close.

Turn power off. The door(s) should close after a time delay. This action will rest the sensors

and allow the Stan-Guard™ to automatically re-tune itself.

Door(s) should open and close normally when approached and should not attempt to close

until the area is clear. This should be tested from both sides for two-way traffic.

If door(s) does not work properly at this time, customer should turn door(s) off and a service

call should be scheduled.

Door(s) open too soon or too late

Sensor zones are not properly angled and adjusted. This problem requires service from an

authorized service technician.

Door(s) slams at full open or full close

This problem requires service from an authorized service technician.

--------- -----

TERMONOLOGY INDEX DRAWING

--

-

MOTION SENSORS

"-"'­

\

~/

//

//

,/

\

\~\\\\

TYPICAL SLIDING DOOR

SLIDING DOOR IN EGRESS POSITION

10

11

TERMINOLOGY INDEX

1. Activating Zone - It is the detection pattern (zone) of approximately five feet by five feet protected

by the motion sensor. When someone enters the zone, the control is actuated and the sliding door

panels open.

2. Emergency Egress Position (Breakout> - The sliding door panel(s) swing outward for emergency

egress. The sliding doors are inoperative in this position.

3. Header - The top horizontal aluminum tube that contains the operating mechanism.

4. IN Door(s) - Designed for traffic into the building only.

5. Motion Sensor - It is a self-contained microwave unit mounted on the header. When someone

enters the zone, the control is activated and the sliding door panels open.

6. OUT Doors - Designed for traffic out of the building

7. Recycle - When a door is closing and it is activated, it immediately reverses and goes to its "open"

position.

8. Breakout - A term applied to describe the ability to allow emergency egress through the door(s) in a

manner different from its normal operation. In sliding doors, the sliding panel swings out.

9. Reset Door Panels from Breakout Position - Push the swing out door panel(s) closed to their normal

position.

10. Safety Zone - The area covered by motion sensors and Stan-Guard™ threshold presence sensor.

11. Sliding Door - A door sliding parallel with the wall or face of the bUilding allowing access.

12. Threshold - Area of the floor that contains the door track where the panels move over.

13. Stan-Guard™ Threshold Sensor - A presence sensor mounted on the underside of the header,

directly above the door opening to detect the presence of a person or object in the pathway of the

door.

14. Holding Beam - A device which employs the use of a visible or invisible light beam across or

through an opening. When the beam is interrupted by a person or object, the signal is generated.

DAILY SAFETY CHECKFor Your Customers' Safety and Your Own Protection

Perform This Safety Check on Each Automatic Sliding Door

Dailv

And After Any Power Outage or Generator Test

SLIDE DOOR SYSTEMS WITH MAT CONTROLS1. Step on the "opening" mat several times in different spots. Door should slide open smoothly and

stop without impact.2. Step through the doorway onto the mat on the other side and stand on several different spots. Door

should remain open without interruption.NOTE: If there is more than one mat on each side, each mat should be tested

3. Check the mat molding and threshold. It should be complete and secured with all required screws.4. Step off the mat; after a brief time delay, the door should close smoothly and fully without impact.

SLIDE DOOR SYSTEMS WITH ELECTRONIC CONTROLS1. Check electronic sensor by walking toward the door opening from several angles. The door should

start opening when you are about five feet from the door. The door should slide open smoothly andstop without impact. Repeat on the other side of the opening.

2. Step out of the sensor zone. After a brief time delay, the door should slide closed smoothly and fullywithout impact.

3. Remain motionless at the side of the door with the door closed and cover the doorway holding beamwith your hand. The door should open fully.

SLIDE DOOR SYSTEMS WITH STANGUARDTM OR OMNI-SCAN SAFETY SYSTEMIf your sliding door is equipped with a Stan-Guard/Omni-Scan Threshold Safety System, check thefollowin9 components daily:

Inside and outside approach sensors· Both sensors should be in place and should operateas described in steps 1 and 2 under Electronic Controls. For "one way" traffic applications, one of thesensors will shut off when the door is fully closed. The sensor should turn on when the opposite sidesensor activates this system.

Stan·Guard/Omni·Scan Threshold Sensor - The threshold Sensor is mounted on thealuminum enclosure directly above the door opening. It senses presence in the threshold zone. Thiszone covers the full width of the door opening and extends approximately 10" on either side of thethreshold.To test the system:1. Walk towards the door opening from several angles. The door should start opening when you are

about five feet from the door. The door should slide open smoothly and stop without impact.2. When the door starts to open, the Stan-Guard sensor will be activated. Walk into the threshold area

and stop. A red indicator light on the Stan-Guard will turn off when the control senses you. Stand inthe threshold zone for several seconds. The door should remain open. Continue on through theopEming and walk at least five feet from the door. After a brief delay, the door should close.

3. Turn and repeat the above zone tests by approaching the door from the opposite direction.

f you have a problem you cannot correct, turn off the door operating equipment and call your service representative.

DOORS AND FRAMES1. Chl3Ck the door area for tripping and slipping hazards.2. Chl3Ck all door panels for broken or cracked glass. There should be no bulletin boards, literature

racks, merchandise displays, or other attractions in the door area where people could be hit by thedoor.

3. Door should have safety decals properly displayed.

FOR SERVICE, CALL TOLL FREE

1-888-DOOR-444Access Technologies

203918