Accepting The Sustainable Way Sustainable Living Festival 17 February 2006 Dr Lionel Boxer CD

Deal with the Residue

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INTERGON

Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology

Accepting The Sustainable WaySustainable Living Festival

17 February 2006

Dr Lionel Boxer [email protected]

Centre for Management Quality ResearchRoyal Melbourne Institute of Technology


The S

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The S

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INTERGON


1999

It seemed that some managers helped their people to do their jobs and other managers didn’t.

then I remembered

Philip Crosby’s Quality Man video

“I guess I worked for 15 years before I

realised that management is there to help you. I always

thought that management was a

punishment from God.”


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Quality

If

Sustainability

Sustainability is all about

conformance to

requirements

Then


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On page 3 you will notice two questions:

• Who challenges the sustainable way and why do they do so?

• How can these challenges be overcome?

At the end of my presentation you should be able to answer these in your own words.


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We need to deal with sustainability issues by speaking with people.PositionStory-line

Speech Acts

Conversation

Positioning Theory

Storyline: Sustainability must be dealt with.

Position: Your authority to take action.

Speech Acts: Use of illocutionary force.


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The other part of my framework is mood.

Mood is composed of:

• Rights

• Duties

• Moral Order

• Actions

You could say that mood is a description of culture.

Duties&

Obligations

Local Moral Order

Public & PrivateActions

Local Systemof Rights


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I believe that:

• The reality we communicate within is created by ourselves and others.

• We each have an ability to alter that reality.


Duties&

Obligations

Local Moral Order



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Two people meet – speak – impose their view.

Each conversation has an impact on reality.

Cumulative impact.

100,000 people SLF …

So What?


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How do you feel if you sit at a table that wobbles?

Do you try to level off one leg – fold a piece of cardboard and stuff it under the shortest leg?


Duties&

Obligations

Local Moral Order


Align mood by adjusting one of the four components.


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Duties&

Obligations

Local Moral Order


Underlying

Mood

Field of Power

Underlying Mood

Story-line Positions

Conversation

Speech Acts

Knowledge(truth)

Moral Agent

(ethics)

personal force

Self

Knowledge(truth)

Moral Agent

(ethics)

personal force

Other

CEOs who deal with sustainablility well

Clearly understand mood

align the mood

by adjusting one orall of these four components.

They speak with people.


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The interaction of each of these components generates a social phenomena:

I call it a mood

I only have 50 minutes today. So, I will only discuss Rights

Rights is most important – get that correct and …


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People perceive they have certain rights.

Problem if rights are at odds with organisation.

Leaders challenge inappropriate rights.

The system …!

Rights


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If recalcitrants are let alone the sustainable way will not happen.

What about the recalcitrants?

Leaders need to envisage a future state of affairs and then attract others to that vision.

Leaders need to notice the current situation.

What do people think they can get away with doing in order to maximise their remuneration?

If the system continues to reward people for not following the sustainable way then the sustainable way will not happen.


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The recent Cole Inquiry into bribery and corruption

The system – underlying mood – rewards kickbacks.

People will lose money if they do not accept kickbacks.

On 30 January The Age reported:

“The commission of inquiry probing … murky deals … has revealed further details … to show … a culture of kickbacks.”

Should people have the right to accept kickbacks?


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INTERGON

Dr Lionel Boxer CD

February [email protected]

www.intergon.netCentre for Management Quality Research

Royal Melbourne Institute of Technology

Questions?

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Accepting The Sustainable Way Sustainable Living Festival 17 February 2006 Dr Lionel Boxer CD

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Transcript of Accepting The Sustainable Way Sustainable Living Festival 17 February 2006 Dr Lionel Boxer CD