Accenture Development Partnerships Cloud Lessons Learned - | NetHope Solutions Center · 2020. 2....

Accenture Development PartnershipsCloud Lessons Learned

Copyright © 2011 Accenture All rights reserved.

Agenda

• Introducing Accenture Development Partnerships

• Speaking The Same Language

• Best Practices For Cloud Projects

• Project Based Lessons Learned

• Opportunities and Further Information

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Copyright © 2011 Accenture All rights reserved. 3

Introducing Accenture Development Partnerships


About Accenture Development Partnerships

Who are Accenture DevelopmentPartnerships?

A non-profit group within Accenture. We were started in 2003 as an employee-driven initiative.

What’s our goal? We aim to channel Accenture’s business and technology skills to organizations in the international development sector.

How do we work? We staff small teams of Accenture employees on projects mostly in developing countries with non-profit clients.

Why are we different? Our innovative business model enables us to make private sector experience and best practice available to the non-profit sector.

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Speaking The Same Language


“Cloud Computing allows companies to access IT-

based services via the internet. A cloud-based model

provides rapid acquisition, low to no capital investment,

relatively low operating costs and variable pricing tied

directly to use..”

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Navigating the Cloud with Accenture


Common Cloud Service and Deployment ModelsSoftware as a Service• Applications owned, managed and delivered remotely

by one or more providers. • Usually delivered to users across multiple organisations

via a web browser instead of deployed and maintained on local servers.

Platform as a Service• Application infrastructure services allowing an

organisation to develop, deploy and run it’s own applications on a Cloud providers infrastructure instead of building and configuring custom development and runtime environments.

Infrastructure as a Service• Virtualized storage, server and database options that

can be accessed on demand, providing instant scaling capacity instead of forecasting demand and purchasing / provisioning hardware to meet it.

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SaaS

PaaS

IaaS

Public Cloud• Computing technologies delivered to the organization as

services by external providers.

Private (Internal) Cloud• Technologies function as a ‘service’ to end users but

managed and provisioned internally within an organization.

Hybrid Cloud• Computing activities and tasks are allocated to internal

or external clouds as required.

Public

Private Hybrid


Best Practices For Cloud Projects


The Cloud Project Lifecycle

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StrategyDevelop a strategy and roadmap for integrating Cloud technologies into your IT and business environment, assessing both benefits, risks and organizational impacts.

DevelopmentDesign, plan and manage development of applications or infrastructure in the Cloud to reduce your total cost of ownership or provide additional services and extend the reach of existing apps.

DeliveryPlan, implement and support the integration of third-party SaaS, PaaS and IaaS Cloud solutions to maximize speed to value and business functionality.

SupportEstablish the blueprint for how your Cloud enabled IT organisation operates and how IT services are provided; including processes, governance, roles and organizational models.

AssessmentAssess your organizations applications,Infrastructure and operations to determine Cloud opportunities and define the Business Case.


• Clearly communicate SaaS customization limits.

• Agree up front on the level of business need for future feature enhancement.

• Identify areas of offline capability.

Best Practices For Cloud Assessment Activities

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• Understand which data types are candidates for Cloud migration.

• Complete data cleansing before project start.

• Understand implementationapproaches and roadmaps of shortlisted vendors.

Best Practices For Strategy Activities

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• Don’t short change design activities.

• Plan time for iterative solution demo sessions with stakeholders.

• Establish business ownershipin some areas of solution configuration.

Best Practices For Development Activities

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• The importance of ‘Business Readiness’ is multiplied.

• Start change initiatives early; ideally whilst defining project roadmap.

• Agree cross organisationrequirement cost / benefit analysis model.

Best Practices For Delivery Activities

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• Prepare for on-going solution changes and feature enhancements.

• Assess the skill set changes required by your internal support team.

• Plan for Cloud service outages.

Best Practices For Support Activities

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Project Based Lessons Learned


Our Experience

• Completed more than 500 non profit sector projects in 70+ developing countries.

• Supported 25-30 Cloud projects in the past two years.

• Delivered Cloud projects across HQ and Field Office locations in multiple geographies.

• Projects include Cloud Strategy, SaaS, PaaS and IaaS delivery.

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SaaS applications oftencharge separately for ‘File’ and ‘Data’ storage. Vendors often assume minimum record sizes –going over quota can be expensive.

• A wide range of system activities count towards data storage quotas.• Archiving approaches agreed early with Business. Agreement that it

wasn’t necessary to store all data in the Cloud.• Third party storage service options were varied (Cloud and non

Cloud). Some services offer good functional integration with SaaS products.

• Data Cleansing planned and executed prior to start of the project; could have further reduced data storage need.

Understanding Cost Models and Storage Options (Large Global Sponsorship / Community Non Profit Organisation)


Migration of existing system data is one of the most challenging Cloud adoption activities. Data owners need to be engaged and supported early in the process.

• Business engagement on the project ‘Data Dictionary’ is vital but often problematic. Migration and Data Validation activities are dependent on this deliverable.

• Bridging the knowledge gap between ‘business data’ use and the database schema was a major project challenge.

• Linking Data Dictionary to Business Scenarios is a challenging, but worthwhile exercise.

Managing Business Stakeholders in Cloud Data Migration for (Large National Sponsorship Non Profit Organisation)


Cloud service outages and data loss does occasionally occur. Minimise impact by forward planning and taking advantage of distributed architectures.

• Cloud outages do happen. Business critical services still need a Failover plan. Plan for resilience!

• By taking advantage of Cloud load balancing services, applications can be distributed across data centers and geographies.

• For SaaS office suites (email, calendaring) enable offline options and mobile solutions to ensure service access.

Preparing and Planning For Infrastructure and Service Outages. (Single Issue Organization)


To Summarise…

1. ‘The Cloud’ is a new technology… but a lot of the ‘old rules’ still apply.

2. Expect greater business ownership than ever before.

3. Data! Data! Data!

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Opportunities and Further Information


Take A Free Assessment (accenture.com/cloudstrategy)

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Cloud Development, Delivery and Support

Further Information On Our Cloud Services

Cloud Assessment and Strategy

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• Assess the right Cloud Strategy for your organization.

• Define the Business Case and an actionable roadmap to the Cloud.

• Design, plan and manage Cloud infrastructure and application delivery projects.

• Manage SaaS solution implementation and transition.


Further Information

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Roman Lerman

Global Technology Lead Accenture Development Partnerships

Email: [email protected]:+1 703 421-7669

Jon Mulholland

Cloud Computing Lead Accenture Development Partnerships

Email: [email protected]:+44 7800 918744


accenture.com/adp

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Accenture Development Partnerships Cloud Lessons Learned - | NetHope Solutions Center · 2020. 2....

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