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Perspectives on In-VehicleInfotainment Systems andTelematics
How will they figure in consumersvehicle buying decisions?
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What are the most important trendsshaping mobility around the worldand in the automotive industry? Andhow can automotive manufacturers
position themselves now to profitfrom these trends, particularly aroundin-vehicle infotainment (IVI) systems,telematics, and embedded software?
Accenture recently concluded severalstudies to address these questionsand provide insights into how IVIand telematics systems can be usedto improve competitive positions inthe coming years. We define IVI as aset of solutions and applications forvehicles that address various customer
priorities, such as entertainment,safety, maintenance, communication,and navigation. This paper summarizeskey findings of the research.
The most important trends that willimpact automotive manufacturers inthe areas of IVI and telematics overthe next 20 years include these:
Urbanization:By 2015, 40 percentof the worlds people will live incities with populations of more than1 million and 17 percent will live in
megacities with more than 5 million.Drivers will need in-vehicle systemsto help them more readily navigatecongested roadways, and will usetheir cars as information centers thatcan recommend and direct them torestaurants and other destinations.
Climate impact and policy: Anadditional 1.9 million tons of carbondioxide will be emitted annually indeveloping countries thanks to therise in individual ownership, assuming
there are no changes in global policy.This trend will likely accelerate theadoption of electric vehicles, throughgovernment subsidies for the vehiclesthemselves and through developmentof charging infrastructure.
To be sure, cars will still be thedominant form of transportationfor individual passengers. Thestrongest regions for growth will
come from emerging markets,including China, India, and Russia.These regions will account for 50percent of new car sales, comparedwith todays 30 percent. Therewill also be growth in two- andthree-wheel vehicles, along with anincrease in bus and rail capacity.
Key trends shaping the automotivelandscape
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Revenuem/$
$70,000
60,000
50,000
40,000
30,000
20,000
10,000
Despite recent slowersales, growth is expectedto remain strong
2003 2004 2006 2008 2010 2012
0
$7,773
$24,862
$38,177+17%
Sources: Strategy Analytics, Frost & Sullivan, ABI Research, IDC, Telematics ResearchGroup: Chart created and compiled by Accenture, 2010.
Figure 1: US IVI/Telematics Systems Revenue Growth
PiecesMillions
45
40
35
25
20
15
10
OEM embedded solutionswill gain shares versusPN devices
2005 2006 2010 2011 2012 2013
0
30
5
200920082007
OEM In-Vehicle NavigationPortable Navigation Device (PND)
-3.1%CAGR
11.7%CAGR
Sources: Strategy Analytics, Frost & Sullivan, ABI Research, IDC, Telematics ResearchGroup: Chart created and compiled by Accenture, 2010.
Figure 2: Shift to Original Equipment Manufacturer (OEM)In-Vehicle Navigation Solutions
IVI/Telematics market is expected to exceed US$70 billion in 2012 globally and US$80billion in 2014
Revenuem/$
$70,000
60,000
50,000
40,000
30,000
20,000
10,000
Speed-up expectedin next years
2003 2004 2006 2008 2010 2012
0
$26,400+18%
Sources: Strategy Analytics, Frost & Sullivan, ABI Research, IDC, Telematics ResearchGroup: Chart created and compiled by Accenture, 2010.
Electronics will be main cost component of the vehicle (40%)
Other
Interior
Body &Exterior
Powertrain
Electronics &
In-VehicleServices
2000 2010 2020
22
32
20
15
11
3140
Sources: Strategy Analytics, Frost & Sullivan, ABI Research, IDC, Telematics ResearchGroup: Chart created and compiled by Accenture, 2010.
Figure 3: EU IVI/Telematics Systems Revenue Growth Figure 4: Electronics & In-Vehicle Service Share (in %)
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Accenture studies have found, IVIpenetration is very low in vehicles atmedium and low price points. Thesesystems will grow among all segments
in the near future, and will reachalmost complete penetration for luxuryand other high-priced vehicles.
The cost of IVI systems and theiravailability at the time of car purchaserepresent key concerns for buyers inGermany, Italy, and the United States.Few customers choose to add in-vehicle technologies to their currentvehicle. There were notable differencesamong the three countries as well.Italians have a stronger preferencethan Germans and Americans for info-mobility and communication services,and a weaker emphasis on safety.
Our study across countries foundthree main trends that will directlycontribute to the growth of IVI andtelematics systems: eco-efficiency,security and safety, and comfort.Demand for these characteristicswill spur innovation and growth ina number of automotive segments:
Energy-efficient drive trains:Alternative engines: Alternative fuels,electric, hybrids; optimization anddownsizing; vertical innovations.
Energy re-use: Brake-energy andexhaust gas/heat.
Eco-efficient bodies and chassis:Body: Improved aerodynamics, newmaterials (bionic, composite materials,self healing). Chassis design concepts,steering (x-by wire electronicsteering and suspension), braking(electromechanical brake).
Security and safety: Active driverassistance system, passive security,predictive and remote diagnostics.
Security: tracking, access control(keyless), predictive and remotefailure diagnostics.
Comfort: Connection: Vehicle tovehicle; vehicle to infrastructure;broadband, satellite, sensors.Hardware: Pods and plexes; newdisplay technologies, processingpower, bus system. Software: Interiorpersonalization, integrated trackingmanagement systems, automated
toll and payment, next-generationlocation-based service and navigation,Internet and multimedia.
Its not just IVI systems that will
improve through innovation; globalinfrastructure will also change in waysthat benefit IVI and telematics.
Traffic flow optimization and controlequipment: With rising ownership ofpersonal vehicles comes rising trafficdensity. More road systems will featureintelligent, connected traffic-flowand traffic-control systems tomitigate congestion.
Energy recharging and ref illinginfrastructure: As more cars runon energy sources other than fossilfuel, countries will need to developelectric recharging and range extenderstations. In addition, alternative fuelsources (synthetic, biomass, hydrogen,and so on) will need to be producedand distributed. Microsoft Hohm, forinstance, a new energy efficiencywebsite, could help owners determinewhen and how to most efficiently andaffordably recharge electric vehiclesand plug-in hybrid vehicles.
Key trends impacting IVI systems
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Over the next decade, our researchshows that the in-vehicle servicesthat will drive market growth includesecurity, multimedia, safety, and
navigation services.
It makes sense that these areas willdominate in the near future. After all,consumers have been exposed to thesetechnologies for only the past decade,yet they are increasingly connectedelectronically through email, socialnetworks, and smart phone messaging.Some forecasts call for one-quarterof the worlds population to beconnected to the Internet by 2012.The expectation of being connected
anywhere and anytime suggests strongdemand growth for IVI.
Although prices for both hardwareand software will decline withincreased competition in the area,massive unit growth will more thanmake up the difference.
The functionalities that will see thebiggest rise in uptake are:
Security: GMs OnStar is one such
roadside assistance service. In theEuropean Union countries, eCall isa project intended to provide rapidassistance to drivers involved in anaccident anywhere in that region.
Connected multimedia: Consumerswill demand in-car entertainment at arelatively low price, including mobilebroadband connectivity.
Safety: Consumer demand andregulations will promote active driver
security technology. As the use oftraditional methods of interacting withtheir mobile devices (keyboard, touchscreen), present a safety hazard, theadoption of hands-free communicationwill increase. Voice recognition, text-to-speech, and Bluetooth are someof the technologies that will continue
to be highly beneficial to IVI systems.These technologies will also need to berefined and improved for the consumerto have a truly connected experience
in the vehicle.
Navigation: The rapid spread ofsmart phones is already threateningthe market for navigation devices,and could encroach on in-vehiclenavigation. As a consequence, IVIsystems will need to add navigationenhancements such as live traffic andparking updates.
For the interior in-vehicle servicesegment, innovations in sensor
detection, interconnection, and driverinterface technology will enablegrowth opportunities.
Growth trends of in-vehicle services
2014 Scope: Globaldata in $ billions (**)
Key evolution points:
Core solutions, driven by OEMs, will increasedue technology evolution and will gain sharesversus portable devices (*)
Services area will be the one with higherCAGR (*) also driven by new segments asconnectivity (car to car and car toinfrastructure) and mobile marketing
Evolution at global level including APAC (*)
Market potential includes systems, solutionand services and does not include connectivity
Services Info-mobility services, navigation Communication /connectivity Back-end hardware /softwareinfrastructure
Accessories Portable devices(navigation, audio, etc.) Portable interfaces
Core solutions On-board units, embeddeddevices including mechanics,hardware and software
2012 Scope: Globaldata in $ billions (*)
80
20
22
38
(*) Sources: Strategy Analytics, Frost and Sullivan, TRG,Berg Insight
(**) Compiled by Accenture Analysis, 2010
70
17
23
30
Figure 5: Market potential analysisServices market will grow up to $20 billion in 2014
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In the near future, Accenture studiesfound, the next wave of enhancedand connected in-vehicle serviceswill not provide one killer application,
but multiple big-ticket services.In the future the open platformwill allow access to several newopportunities and consumers will beable to download the applicationsthey need and want directly from theirvehicle. We see major trends for bothembedded and standalone in-vehiclesolutions. Automotive manufacturerswill need to catch up with other typesof companies that compete in thesemarkets. Although most automotivemanufacturers have capabilities in
the area of info-mobility, such asnavigation, few have fully developedcommerce capabilities. And they havebeen slow to create new generationsof IVI applications in areas such assafety, commerce, communicationand entertainment.
In the European IVI marketplace,Accenture found that, BMW andMercedes represent the biggestplayers, while Toyota and Volkswagen
are expected to grow rapidly in thenext few years. In North America,Ford is viewed as a market leader,with the Ford Sync and Ford myTouchIVI devices generating a good deal offavorable buzz.
Demand for IVI and telematics isaccelerating, as the Accenture studiesmake clear. Car manufacturers havean opportunity now to ramp up theircapabilities in this area, in order toachieve competitive differentiation.
They and their suppliers need to startbuilding strategic partnerships thatwill lead to distinctive capabilities.To speed the process, some maywant to take a managed approachto IVI, allowing them fast entry intokey areas. The three areas that meritgreatest consideration are safety, eco-efficiency, and entertainment.
Positioning to capture IVI demand growth
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Accenture has deep experiencein the automotive industry and aproven track record in the area ofembedded software, combined withunparalleled expertise in systems
integration and technology consulting.This combination allows us to helpOEMs and Tier One suppliers betterunderstand customer requirementsand plan a program to release newtechnology as soon as possible withthe highest impact for the end-user.Accenture also serves the IVI andtelematics markets globally, as theyenter the next phase of growth.
Our global footprint provides bothscalability to meet any challenge and
proximity to clients in key geographies.And our flexible engagement modelsallow clients to structure risk andreward appropriately.
For automotive clients, the benefits ofworking with Accenture include:
Improved ROI on R&D spend
Increased revenue and margins
Faster and more predictable productlaunches and ramp up and increasedspeed to market
Product and application differentiation
Access to technology expertise
Accelerated global productdevelopment design efficiency andimproved product development processes
Global knowledge and experiencewith local presence
Reduction in time and costs in testing
End-to-end service
How Accenture can help
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To find out more about theimplications of Accentures studies onmobility in the automotive industryand perspectives on growth,please contact:
Accenture GlobalMarcello [email protected]
Accenture North AmericaSean M. [email protected]
Copyright 2012 AccentureAll rights reserved.
Accenture, its logo, andHigh Performance Deliveredare trademarks of Accenture.
About AccentureAccenture is a global managementconsulting, technology servicesand outsourcing company, withmore than 244,000 people servingclients in more than 120 countries.Combining unparalleled experience,comprehensive capabilities across allindustries and business functions,and extensive research on the worldsmost successful companies, Accenturecollaborates with clients to helpthem become high-performancebusinesses and governments. Thecompany generated net revenuesof US$25.5 billion for the fiscal
year ended Aug. 31, 2011. Its homepage is www.accenture.com.
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