Accelerated Value Creation - IDG.se

Accelerated Value Creation

Jan Lindoff, November 2011

© Logica Business Consulting 2011. All rights reserved

Accelerated Value CreationThe CIO journey

Top Management

Head of IT

CIO



Top Management

CIO

IT



Top Management

CIO:Head of IT and

Processes

CIO

Process Driver



Top Management

Process Driver

CIO:Head of Processes and

IT

CIOProcesses


Some new approaches


Top Management

CIO:Drive through

PROCESSES

CIO

Head of IT


CIO’s! You sit with the key for more and better value creation: Business Process Management


Discussion

1) Some ‘Recognizables?’2) Comparison!3) What to start with?


What about your

• CRM

• PLM

• SCM

• Cost & Time efficiency

• Innovation readiness

• Prioritizations

Accelerated Value Creation‘Recognizables?’


What about your

• CRM

• PLM

• SCM

• Cost & Time efficiency

• Innovation readiness

• Prioritizations

Accelerated Value Creation‘Recognizables?’

Lessons from experiences:

BPM Framework

Audits

Clear measures and recommendations of actions to meet business requirements

Experience-based framework to create and realize the process portfolio that is supporting the business needs.


Accelerated Value Creation Useful comparison

Start the Test

Company driven through BPM Functional organization

Steering and Strategy

Support(Finance, HR, Sourcing, IS/IT Management)

PLM

R&D

CRM

Sales & Marketing

SCM (Products, Services and Operations)

TimeTo

Cash

TimeTo

Market

BU1 BU2 BU3 S&M

CEOFinance

HR

IT

Country 3

Country 1

Country 1



1- Measure the right

SCORE

-




PLM

R&D

CRM

Sales & Marketing


TimeTo

Cash

TimeTo

Market

BU1 BU2 BU3 S&M

CEOFinance

HR

IT

Country 3

Country 1

Country 1



2- Where are the business bottlenecks?

SCORE

-




PLM

R&D

CRM

Sales & Marketing


TimeTo

Cash

TimeTo

Market

BU1 BU2 BU3 S&M

CEOFinance

HR

IT

Country 3

Country 1

Country 1

?

?

??

??

?



3- Which investment pays best off?

SCORE

-




PLM

R&D

CRM

Sales & Marketing


TimeTo

Cash

TimeTo

Market

BU1 BU2 BU3 S&M

CEOFinance

HR

IT

Country 3

Country 1

Country 1

$?

$?

$?

$?

$?

$?

$?

$? $?

$?



4- Efficiency of scale –Standardisation value creation

SCORE

-




PLM

R&D

CRM

Sales & Marketing


TimeTo

Cash

TimeTo

Market

BU1 BU2 BU3 S&M

CEOFinance

HR

IT

Country 3

Country 1

Country 1



5- Right prioritization of common resources e.g. IT

SCORE

-




PLM

R&D

CRM

Sales & Marketing


TimeTo

Cash

TimeTo

Market

BU1 BU2 BU3 S&M

CEOFinance

HR

IT

Country 3

Country 1

Country 1

Req’s Req’s Req’s Req’s

Req’s

Req’s

Req’s

Req’s

Req’s

?Req’sWith

Businessweights



6- Responsiveness to change

SCORE

-




PLM

R&D

CRM

Sales & Marketing


TimeTo

Cash

TimeTo

Market

BU1 BU2 BU3 S&M

CEOFinance

HR

IT

Country 3

Country 1

Country 1

ZZZ..

ZZZ..

No. 17© Logica Business Consulting 2011. All rights reserved

Accelerated Value Creation Value Creation Program: Through Business Process Management

• The Client goal: Business Process Management push

shall give a + 15% Ebit in value creation per year.

• Client Challenge: How to run that?

• 5 Major processes in different regions, with slightly

different setup and outcome

• The process management (how the client works with

processes) is the foundation for any value creation

program. And vice versa - any value creation program

requires the efficient support from process

management - so is this good enough?

• Logica Task Force and Method

• Assessed how to successfully run the program -

including organization and governance: portfolio

tactical management, program operative

management, manage dependencies and knowledge

sharing, risk management and mitigation, program

communication and transparence, program

responsiveness, program process and roles, etc

• Quality Assured Process Management

• Improvement program launched in order to reach

value creation goals

• Each process has its own set of balanced actions in

roadmap format

• The overall program consists of company wide

coordinated efforts.

• Best practice blueprints along with follow up

mechanisms

What are the client challenges?

What were the benefits to the client?

How did Logica address the challenge?

Case

No. 18© Logica Business Consulting 2011. All rights reserved

The mid-fielder – the playmaker for increased value creation

The new CIO challenges the organisation

The new CIO orchestrates the Business Process Management drive of the business

Accelerated Value Creation The new CIO

CIO Business Value

Thank you

Jan Lindoff

Director,

Business Optimization and Agility

Accelerated Value Creation - IDG.se

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