Academy of marketing 2014
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Transcript of Academy of marketing 2014
14/04/2023 @BKeeganMMU
14/04/2023 @BKeeganMMU
Background to the Topic
• From an increasing number of PhD interviews: • “It really does depend on the type of Client”• “Well, that would be up to the kind of Client”
• The problem, further scrutinized:• “Clients generally have to be told what’s good”• “Some of them you really have to hold their hands”• “They just don’t get Social, they think they do, but they
don’t”
• When Clients were interviewed• “They just don’t get KPI’s”• “Sometimes they just don’t do what we want”
Look
into
thi
s la
ter…
.
14/04/2023 @BKeeganMMU
Refined Topic Area: The Impact of Agency-Client Relationships in the Digital & Social Media Marketing Sphere
Consider this well known dyad…
Rebel Alliance Galactic Empire
vs.
14/04/2023 @BKeeganMMU
14/04/2023 @BKeeganMMU
Rebel Alliance (Jedi) & Galactic Empire (Dark Side)?• Anakin & Luke Skywalker are from the same family
• They both know how to use a Light Saber
• Both are after one thing…control of the galaxy
• Jedis are bound by a code of ethics, morality and principles of honour and justice & must go through intense training with Jedi Masters
• The Empire is a Totalitarian Statocracy, lead by Emperor Palptine, they care little for ethics
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The Tools for a Jedi-Style Systematic Lit Review
@BKeeganMMU
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What is…Harzing Publish or Perish?
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ACR Literature Timeline 1922-Present
Era of Economic Science
Marshall (1922)
Origins of ACRHaase, Lockley and Digges (1934)
Theory of the FirmCyert & March, (1963)
Agency TheoryWilson (1968)
IMCKitchen (2005)
Agency Termination & ‘Switching’Henke (1995)
GlobalisationDelener (1996).
Relationship MarketingWackman, Salmon, & Salmon, (1987)
Digital Influence on ACR/Co-CreationMasiello, Marasco & Izzo (2013)
1920 1930 1940 1950 1960 1970 1980 1990 2000 2010
Account Management EraTwedt, D.K.W. (1964)
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Will Digital & Social Media Herald A New Era of Co-Creation In Campaign Planning?
‘…we start with that kind of consultation and its having that workshop and it’s something we actually charge for. So we get our team and their team around a table and we start asking the right questions…understanding their aims and objectives.’
‘a workshop is more of a collaborative thing rather than standing up and pointing at lots of PowerPoint slides’
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Future Agenda for Research
• Integrated Marketing Communications in the Digital Era• The many-many ACR
• The impact of the social media platforms on the modern ACR • The role of the agent as educator/advisor
• Co-creation and between clients and agencies • Creative Co-Creation of campaigns• Co-operative innovation
14/04/2023 @BKeeganMMU
Or Will The Battle Continue To Rage On…
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Questions?
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Links
• Harzings POP• http://www.harzing.com/pop.htm
• Mendeley (How-To’s)• http://www.mendeley.com/videos-tutorials/
• Dropbox• https://www.dropbox.com/
• Tools I use for Education Purposes• http://diginnmmu.com/opinion/tools-i-use-for-education-692
• Excel Pivot-Table (How-To’s)• http://fiveminutelessons.com/learn-microsoft-excel/how-create-pivot-table-excel