Developing our identity#maet

identifying our audiencemeeting people where they are

school/outreach visits

Customer service24 hour turn around on emails, follow up on inquiries, assistance through application process

who are we?

Where do program inquiries come from?

1%2%

6%

17%

29%

47%

Word of Mouth“Other”Web SearchConferencesUS News RankingsSocial Media

Other = Advertisements, Flier, Mail, ISD, Email

Fan Page Cost: $0

Google AnalyticsCost: $0

Cost: $0

Mail Chimp for e-delivery: $300/year

Cost: $0

Cost: $19/month