Absolventská středa · open IT Open API and microservices Transition to cloud solutions Use agile...
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29/05/19, Prague
Czech Republic as the Leading Digital Challenger
Absolventská středa
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McKinsey & Company 2
We again grow faster than the EU averageGDP growth, annual growth rate 2015-18
1.9 2.1
6.3
4.1
3.5
4.3
3.2
3.2%annual GDP growth puts
Czech Republic among the fastest growing EU countries
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Voting
PollEv.com/streda
When would Czech Republic overtake Germany in productivity at current growth?
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McKinsey & Company 4
Our productivity grows slowly
Only abut quarter of our GDP growth comes
from productivity growth
0.9 0.81.1
1.7
2.2
3.6
4.2
3.2%GDP growth
2.3% Employment
and
working
hours
growth
0.9% Productivity
growth
Our productivity growth is rather slow Annual growth rate of real gross value added per hour, 2015-18
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McKinsey & Company 5
12
18
49
10
100
Time 2017
Gross value added per hourEUR, constant prices, log scale
20 2030 2040
To catch up with Germany in productivity and thus in quality of life, we need to speed up, otherwise Poland will overtake us soon
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McKinsey & Company 6
Productivity is crucial for our companies to succeed in international competition
3947
54
77 80
97
120
46
Companies in Czech Republic face above
average level of international competitionGross export in % of GDP, 2017
Labor costs grow faster than productivity,
the advantage of cheap labor diminishesLabor cost in % of gross value added
56 58 5963
15082000 2017
75
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McKinsey & Company 7
In invested capital per employee, we are behind the Western European average
Invested capital per employee since 2005In % of EU 15 average
3449 56 58
92 100
174
To reach the EU
average, we would have to increase the invested capital by
73%+73%
EU 15
Source: Eurostat; McKinsey analysis
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McKinsey & Company 8
It is difficult to fill in the invested capital gap, however China and India manage to do so
50
25
20
45
40
0
35
30
1970 ’75 ’80 ’85 ’90
33.9
32.5
25.0
’052000
24.7
2017
China
India
’10
Czech
Republic
42.7
28.5
+31%
-27%
SOURCE: CEIC; Haver Analytics; McKinsey Global Economic Growth Database; World Development Indicators of the World Bank; McKinsey Global Institute
Development of investments as a share of GDP
In %, 1970 - 2009
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Voting
PollEv.com/streda
How would you describe the current digitalization situation in the Czech Republic?
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McKinsey & Company 10
How is Czech Republic doing in terms of digitalization?
Good foundation,
but with necessity of
significant improvement
Improvement, but slow and inconvenient status in general
Openness to new technologies, quick adoption of innovative and user-friendly services
Mixture of quickly and slowly
digitalizing sectors
Digital
government
Digitalsociety
Digital
economyCitizen
Environment supporting digitalization
ZDROJ: McKinsey
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McKinsey & Company 11
Faster digitalization could nearly double our productivity growth
Digital economy GDP, EUR billion
40
Business as usual
Aspirational scenario
25
Czech digital economy in 2016
14
2016 2025
+26
+11
Our report “Rise of Digital Challengers” shows digitalization can be the next growth engine and increase our productivity growth rate
from 0.9% to 1.7% p.a.
+90% Productivity growth
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McKinsey & Company 12
Accelerating digitalization
Czech economy is well positioned
Priorities for accelerating digitalization
Good macroeconomic
competitiveness
Large pool of STEM and
ICT graduates
Good internet access
(despite low spread of fiber)
Still good level of education
(despite declining trend)
Build skills
for the future
Accelerate public
sector
Foster
entrepreneurship
Boost digital
infrastructure
Accelerate the
private sector
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Build skillsfor the future
Czech Republic as the Leading Digital Challenger
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McKinsey & Company 14
What’s at stake
52% of workplace activities can
be automated using existing
technology and we need to
rebuild the skills of our working population
21st
among EU’s 28 countries
in advanced IT skills
Where we are
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McKinsey & Company 15
Significant improvement in advanced IT skills needed
At least basic and advanced digital skill in the population
Advanced
digital skills
At least basic
digital skills
Digital Frontrunners
Czech Republic
Source: Eurostat; McKinsey analysis
Age groups
70 90 0 50 50
55-64
45-54
35-44
25-34
16-24
65-74
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McKinsey & Company 16
What can be done
Leverage student pool
Business-focused courses
for STEM students
Tech translator courses
for business students
Practical business projects
Platforms to solve business
problems
Support for internship programs
Promote life-long learning
Digital toolkit training of employees
Employee re-training in key
industries
Adult apprenticeship program
Learning advice to companies
and individuals
Activate dormant potential
Support for independent /
part-time work
IT training for women on maternity
IT inclusion for the elderly
Support for working remotely
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McKinsey & Company 17
Case study
211 companies participating
2oo,000 employees trained
4 training programs designed
Manufacturing association in Middle East
country created an Industry 4.0 capability center
60 digital use cases implemented
Created a broad coalition of companies from industries most affected by digitization
Developed digital training programs for all levels of employees from CxOs to shop floor workers
Designed and built a model factory to provide practical experience on digital transformation use cases
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Accelerate public sector
Czech Republic as the Leading Digital Challenger
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McKinsey & Company 19
What’s at stake Where we are
40% of GDP represented by
public sector including
healthcare and education
33% e-government usage vs.
78% in Digital Frontrunners and
96% in Estonia
100th+
place in several neglected areas
in WEF competitiveness survey
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McKinsey & Company 20
Czech public sector is significantly under-digitalized
Source: E-Estonia; financnisprava.cz; Deloitte
95%Estonians submit their income tax online
16%Czechs submit their income tax online
3-5Minutes to fill the form
100%Pre-filled data, only to by
controlled and confirmed
0%Pre-filled data
2-5Hours to fill the form
Estonia Czech Republic
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McKinsey & Company 21
What can be done
Build momentum with quick wins
Improve UX and usage of
already digitized services
Start with easy to digitize
areas
Design services holistically
Greenfield design
Simplification
Centralized redesign
Modern IT architecture
Common front-end
standard
Private sector-led design
of public platforms
Digitize uncompetitive areas
Use digital tools
� To leapfrog
� Improve business
friendliness
Automate costly processes
Enable digital changes
Digital-friendly legislation
incl. Digital ID, public cloud
Centrally-led change
Agile principles and
organization
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McKinsey & Company 22
Case study
80% reduction in time spent on application
13x increase in online applications from 3% to 26% in 3 months
User-centric redesign of child benefit
online application in Germany
Ensured the application is easier to find
Created true mobile version
Decreased the number of fields to fill-in by 40% and simplified the language used
Removed requirement to provide paper evidence
Cornerstone for an end-to-end digitization of the entire parent user journey
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Boost digital infrastructure
Czech Republic as the Leading Digital Challenger
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McKinsey & Company 24
What’s at stake Where we are
87% correlation between digital
infrastructure readiness
index and global
competitiveness
16% of households have ultra-
high speed broadband
subscription vs. 35% for
Digital Frontrunners and 48% in Sweden
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McKinsey & Company 25
What can be done
Ensure regulatory support
Proactive legislative enablement of
new technologies
Facilitate access to existing
infrastructure
Temporary exclusivity rights to
newly developed infrastructure
Provide tax incentives
Tax deductible investments into
new connections
Tax deductible provision of
broadband to employees at home.
Use subsidies
Subsidize infrastructure
construction in rural areas
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McKinsey & Company 26
Case study
97.8% households passed
by FTTH/B
1st
in the EU in homes
passed by fiber
6 years from a laggard to
1st in the EU
Rapid full-scale fiber rollout in Spain
Time-limited exclusivity rights for TelCos for newly built fiber connections
Legal obligations to speed up FTTH build-up
� Landlords must provide access to buildings
� Cooperation with utilities to reuse infrastructure
EUR 525 million of state aid, partly EU-funded, to bring 300 Mbps broadband to 100% of households by 2021
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Accelerate private sector
Czech Republic as the Leading Digital Challenger
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McKinsey & Company 28
What’s at stake Where we are
34% of workforce employed in
private sector industries with
low digitization level
7x ratio of digital index for
Financial industry (2nd best
behind ICT) compared
Accommodation & Food (worst digitized private sector)
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McKinsey & Company29
Digitalization can bring a number of benefits to companies
Lower costsCosts per client, EUR p.a., 2017
Faster growthRevenues, EUR million
Global reachWebsite visitors, percent, 2017
315
173
153
88
31
8
Česká spořitelna
Komerční banka
ČSOB
Air Bank
Fio
Revolut
367336
2014 2017
-3% p.a.
45.4
10.0
54.6
90.0
Foreign
Czech
3
700
2014 2017
554% p. a.
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McKinsey & Company 30
What can be done
Create
an ecosystem
Create ecosystems and pull in less-digitized
companies
Adopt common standards for
interoperability
Agile &
open IT
Open API and microservices
Transition to cloud
solutions
Use agile at scale
Deploy data science
experts
Adopt new
technologies
Create innovation centers and digital labs
Make most of fast-
follower strategy
Across industries
Redesign in line
with customer journeys
Change from product to
customer journey design
Leverage 3rd parties to complete own offer
Create customer experience design teams
Service companies
Implement
“Industry 4.0”
Digital design (AR/VR)
Intelligent production (IoT, Robots, 3D printing)
Decisions driven by BigData (cloud, advanced
analytics)
New business models
Manufacturing companies
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McKinsey & Company 31
Case study
3,000 merchant partners
700,000 registered users
10 types of services
Simple by OTP, beyond banking offering
in Hungary
Traditional bank created new entity focused on beyond banking offering
Simple links customers to services through its marketplace and payment processing
Provides payment solution, credit offering, invoicing, loyalty program and other services
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Foster entrepreneurship
Czech Republic as the Leading Digital Challenger
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McKinsey & Company 33
What’s at stake
38 startups per million people vs.
215 for Digital Frontrunners
Where we are
40% Of new jobs in OECD countries are created by young companies, even though they represent only 16% of total employment
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McKinsey & Company 34
Low level of venture capital investments slows down development of the Czech start-up scene
0.010
0.049
0.129
Czech Republic Average of digital champions1Average of Central Europe
Venture capital investmentsIn % of GDP 2015-17
Source: Eurostat; Invest Europe; Funderbeam; Angellist; Dealroom
1. Belgium, Denmark, Estonia, Finland, Ireland, Netherlands, Norway and Sweden
-92%
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McKinsey & Company 35
What can be done
Improve access to funding
Create startup incubators
Increase available corporate VC
funding
Increase government support
Ensure start-up friendly environment
Create a start-up ecosystem
Develop startup infrastructure
Create government technology
programs
Strengthen cultural support
Develop university hubs
Celebrate success stories
Destigmatize entrepreneurial
failure
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McKinsey & Company 36
Case study
70+ number of partners
represented
1,000+ startups connected to
sources of funding in 2017
StartupDelta, a public-private partnership
accelerates startups in the Netherlands
Partnership of accelerators, incubators, government and its ministries, top universities and businesses
Facilitates access to funding for local startups
Helps foreign startups with relocation to the Netherlands
Promotes Dutch startups abroad and helps with acquisition of international customers
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Voting
PollEv.com/streda
Which two priority areas are the most important ones according to you?
What should be done to accelerate digitalization?
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McKinsey & Company 38
What can a young professional do to accelerate digitalization
Train colleagues and older generation
Find digital improvements
Found companies
…
McKinsey & Company 38
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Voting
PollEv.com/streda
What will you personally do to accelerate digitalization?