Sameday • Overnight • International • Temperature Controlled

Absolutely About us

We have a proud history that stretches back to George Thompson, the St Pancras station master, who set up shop as a freight agent for the railway companies back in 1865. We have now expanded our business across 3 core locations - Central London, Park Royal and Heathrow. We know what can be at stake when you book a courier. Luckily, there are very few situations we haven’t faced, hurdles we haven’t overcome, or solutions we couldn’t find. Whether it’s the contract to meet this morning’s deadline, the outfit for tomorrow’s fashion shoot, or simply the need to make a good impression every day, our experienced team are trusted to deliver by over 5000 customers per year – time and again. We are an extension of our clients’ businesses and we never take what we do lightly. When it really matters, we care more – and know more – than most. Are we there when it matters? Absolutely.

Been there, delivered that since 1865

Stuart Godman, Chief Executive Officer

“Everything always works smoothly from booking, speedy collection to prompt delivery.”

Mila

Absolutely Personable

Our trade is all about people, not things We buck the trend for faceless automation by putting an emphasis on common sense, responsive systems, and the people we work with every day.

Being a long established business, we like to think that we know how to treat colleagues and clients alike. Our clients are more than just account numbers, and we’re on first-name terms with many of them, treating them all with warmth and respect.

So when you’re relying on someone to handle something precious – and handle the unexpected – our experienced Customer Services team is here to help with any questions, queries or concerns you may have.

Tel: 020 7685 1400E: enquiries@absolutelycourier.comwww.absolutelycourier.com

Shelly Phillips, Customer Services Manager

“Quick service and very convenient! Amazing for last

minute deliveries!”Eryn

Absolutely Driven

We’re not always delivering court papers or priceless objects. But a parcel, or a package, is never just a parcel or a package: there’s always a relationship, a reputation, a bigger opportunity, or someone’s blood pressure at stake.

We are trusted to deliver when it matters because we show our customers day in and day out, just how precious every one of their bookings is to us and how passionate we are about our business. Our riders and drivers are more than just beacons on a map: they’re integral to everything we do.

Trusted to deliver when it matters

Tarquin Tan, Operations Director

“I find Absolutely very easy to deal with. They’re always

willing to help and make booking a courier stress free.”

Ollie

Over 5000 customers per year trust us to deliver Sameday, every day.

With over 150 years of trade in this fair city, nobody knows London like we do.

Our ground team consists of some of the most reliable and considerate drivers and riders, so you know your parcels are in safe hands from door to door. Our 24/7, Sameday service is designed for adhoc items, that are required to be collected and delivered on the same day. We also offer a ‘Special Sameday’ service which is deadline specific for those urgent or time sensitive items that you need to get across town yesterday!

We are proud of our quick collection times of 20 minutes* within the central London postcodes. With over 250 Sameday couriers available you can rest assured that you are absolutely in the right hands. *Average collection time for our bike services.

We have one of London’s largest fleets of pushbikes, motorbikes, electric cargo bikes and vans. So if you’ve got something to send, we have the vehicle to get it delivered! We can pretty much carry any item, regardless of how delicate and fragile it may be, with our main priority ensuring it arrives in a timely manner and in perfect condition. Our fleet is also made up of a range of eco-friendly vehicles which are Ultra Low Emission Zone (ULEZ) compliant. So you won’t need to worry about missing an important deadline or facing any addditional charges. We’ve got it all covered.

Sameday Courier Services

“Very friendly and efficient team. Would happily

recommend to others.”David

With over 150 years’ experience, we know how to deliver for you.

We are part of the owner-operated APC network which is the UK’s largest independent delivery network, with more than 110 locations nationwide. The APC network is unique in its approach and is not just set up to take standard parcels like many other Overnight carriers. Our operation is more robust and has the ability to carry more delicate items such as wines, spirits, perishables and glass, all with a more flexible timed delivery offering.

Our timed delivery options are:

• Weekday before 9am• Weekday before 10am• Weekday before 12 noon• Weekday before 16.00• Saturday before 9am, 10am or 12 noon

We also offer a 2 hour ‘Expect’ window service which allows either a text, or email, to be sent to you, or your customers, advising when to expect delivery of the item.

Overnight Courier Services

Our Overnight Courier Services stretch to a range of specialist services, which are ideal for transporting high-value, delicate and fragile items that need that extra bit of care and attention. We can provide the following services:

• Overnight Security Service• Overnight Fragile Service• Overnight Liquid Service

From the moment we collect your shipment, we clearly identify each item by its given state. So if an item is fragile, or liquid, the correct label will be added during the handling process to ensure everyone involved is aware of its condition. Items are then isolated into dedicated hand sort sections where they are carefully handled and monitored to guarantee the highest security. Certain items are kept away from each other to reduce the chance of damage.

“Ordered many times with them - always a super smooth and efficient service. Highly

recommend!”Holly

They take in the view, we take in the details.

We are a handling agent, working with all of the major international carriers. This means that we can negotiate with our shipping partners to get value for money for our customers. We also provide our clients with personalised guidance on customs procedures as well as packaging suggestions to ensure parcels are delivered on time and in prime condition. We also offer on-board couriers for those shipments that need to be hand delivered if you have a critical deadline. We offer: • Import and Export services • Express and Economy delivery • Next day to Europe as standard • Next day to USA (cities) • Full Track and Trace

International Courier Services

Need to send something different a bit further afield? We can provide additional International Courier Services which specialise in unusual shipments. Our highly trained team are experts at handling sensitive materials. So wherever your shipment needs to go, we’ll make sure it reaches there safe and sound.

We can offer bespoke solutions for any special needs and we also provide premium insurance for that extra peace of mind. We offer the following International Courier Services:

• International Express Delivery• On Board Courier Service• International Special Express • Economy International Service

“Have to shout from the rooftops about the wonderful service they provide! Goods were dispatched on Monday afternoon in London and we

received them in Spain within 48 hours!”

Lydia

We deliver beyond expectation – even at -30˚C

We understand the importance of getting your product from A to B in top condition. It’s particularly important when dealing with perishable and temperature controlled goods. Our fleet of temperature controlled vans can store items down to -30˚C. We carry some of the most important temperature controlled items that businesses will ever send, so we are always on time and ready for action

Temperature Controlled Services

Our temperature controlled operation is based in Park Royal, London. We specialise in 2 core services:

• Food Courier Service • Medical Courier Service

With our Food Courier Service, we can transport a range of chilled and frozen food, offering both point-to-point and multi-drop deliveries in London and beyond. Parcel and pallet distribution is available for shipments of different sizes. We can also provide a timed collection and delivery option for whenever you have a tight deadline to meet. We guarantee an exact pickup and delivery time, which will save you the stress of worrying about those important deadlines.

Our Medical Courier Service is ideal for shipping non-prescription medical products with the utmost care. With our state-of-the-art temperature controlled vans, you can rest assured that all your items will be kept at the correct temperature and will remain in the best condition. We are an ISO accredited organisation, so we’ll always do our best to keep our promises and live up to our reputation.

“The team at Absolutely are a dream to work with and I only hope we can continue our great

relationship going forward.”Abbie

Absolutely Informative

Chad Gomez, Sales & Marketing Director

Delivering the information to succeed in business Our business relies on information — whether it’s clients ordering the right size vehicle for collection, or our teams knowing the business well enough to know when a delivery address we’ve been given is out of date. We go the extra mile to keep people informed along every step of the journey; and if things don’t go as planned we don’t place blame or make excuses — we simply focus on getting things back on track.

Account holders have access to:

• Online booking platform• Text messaging updates• POD confirmation emails• Full GPS tracking• Traffic alerts • ETA• Telephony recall

“Have been using their services for the past 5 years with no

problems whatsoever.”Sam

Absolutely Considerate

Continuously building relationships for a sustainable future When you’ve been around for as long as us, you feel the need to make a difference in everything you do. Whether it’s within the lives of our colleagues, our relationship with clients or the environment we operate in, we want to leave our footprint wherever we go.

Protecting our environment

We mainly operate within central London, so we completely understand the impact of rising carbon emissions on our streets. We’ve been busy doing our bit to help improve this situation by investing in an eco-friendly fleet of electric cargo bikes. With zero emissions, they are the ideal solution for delivering items in the cleanest and most efficient way across London.

Our electric cargo bikes are also ULEZ compliant, which means we can continue providing excellent service, but without giving you the hassle of worrying about late journey times or incurring additional costs. We are proud to be driving a more sustainable future, and by doing so, we can encourage a safer and healthier environment for all.

Giving you our very best

When you come on board with us, we don’t see you as just another business relationship. Instead you are recognised as a close partner of ours. We hold trust and transparency dear and we want to be as truthful and open with you as possible. We are an ISO accredited company, so we can reassure you that all of our processes and systems are of the highest quality. All our vehicles are fitted with the best technology and suited for handling different kinds of items.

You can trust us with full confidence to handle your valuable items as we’ll only give them the same care and attention as you would. So whenever you’re looking to send a package on a tight deadline, or have an urgent query, we’ll always give a little extra to put a smile on your face.

ID: 007847

Tel: 020 7685 1114 • E: enquiries@absolutelycourier.com • www.absolutelycourier.com

Central London Depot 21a Brownlow Mews,London WC1N 2LA

Park Royal Depot Unit 4 Minerva Business Centre,58-60 Minerva RoadLondon NW10 6HJ

Heathrow Depot Unit 1 Viscount Industrial Estate,Horton Road, PoyleBerkshire SL3 0DF

SamedayOvernight InternationalTemperature Controlled