About.callbox.2010 (2 no-vid)

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Copyright © 2010 Callbox. All rights reserved.

Transcript of About.callbox.2010 (2 no-vid)

Page 1: About.callbox.2010 (2 no-vid)

Copyright © 2010 Callbox. All rights reserved.

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Copyright © 2010 Callbox. All rights reserved.

CALLBOX SALES AND MARKETING SOLUTIONS

for medium-sized and large enterprisesthrough

Direct MarketingDirect Marketing Web MarketingWeb Marketing

Database ServicesDatabase Services Sales Force ManagementSales Force Management

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AWARDS & ACCREDITATION

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AWARDS & ACCREDITATION

Top Outsourcer Awards (Contact Center World)

•Top Outsourcer of the Year

•1st in Percentage Growth of Sales Revenue

•2nd in Number of Business-to-Business Agents

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OUR SERVICES

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Search Engine Optimization (SEO)Web Design

Appointment Setting / Lead GenerationDatabase ProfilingEvent TelemarketingTelephone Survey

CREATE sales opportunitiesWith

TELEMARKETINGTELEMARKETING

Our Services

CAPTURE more leads onlineWith

WEB MARKETINGWEB MARKETING

Targeted Call lists(Over 20 Million Decision Makers)

CONTACT decision makersWith

SALES LISTSSALES LISTS

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The Callbox DatawarehouseProfiled by Country

Over 20 Million Records

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The Callbox DatawarehouseProfiled by SIC Category

AGRICULTURE, FORESTRY AND FISHING

MINING

CONSTRUCTION

MANUFACTURING

TRANSPORTATION, COMMUNICATIONS,

ELECTRIC, GAS AND SANITARY SERVICES

WHOLESALE TRADE

RETAIL TRADE

FINANCE, INSURANCE, AND REAL ESTATE

SERVICES

PUBLIC ADMINISTRATION

NOT ELSEWHERE CLASSIFIED

3.39%

3.15%

7.93%

6.07%

6.31%

9.14%

18.95%

11.43%

28.34%

3.27%

2.01%Over 20 Million Records

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The Callbox DatawarehouseProfiled by Annual Sales Range

Over 20 Million Records

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The Callbox DatawarehouseProfiled by Country – APAC Region

Over 1 Million Records

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The Callbox DatawarehouseProfiled by SIC Category – APAC Region

Over 1 Million Records

1.04%

7.64%

13.07%

4.66%

15.00%

11.82%

9.99%

34.48%

0.57%

0.15%

1.57%

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The Callbox DatawarehouseProfiled by Annual Sales Range – APAC Region

Over 1 Million Records

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Our Database Management Services

Database Verification

Data Cleansing/Scrubbing

Data Capture

Customer Profiling

Call List Development

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PipelineCRM ©

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• Real time reporting

• Private log-ins for each sales professional

• Event calendar

• Searchable contact history

• Managers can drill down to view any sales

professional dashboard and regional real time

campaign results

• Flexible results for both sales force and managers

• Alarms

• No "vendor lock."

• Export your data at any time for local integration

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Home

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Calendar

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Reports

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Reports

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INDUSTRIES WE SERVE

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Industries We Serve

Software Products

IT Products & Services

Advertising Services

Promotional Products

Telecommunications

Financial Services

Merchant Services

Commercial Cleaning

Tax and Accounting

Consulting & Training

Medical Products & Services

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MAJOR CLIENTS

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Major Clients

Over 6,000 companies served around the world

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THE LEAD GENERATION CAMPAIGN

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The Lead Generation Campaign

Kick-Off MeetingWithin a Week of Award

Call Script DevelopmentDay after Kick-off

Product TrainingDay after Script Approval

Release of Database

Within 3 Daysof Kick-Off

Start ofCalling Campaign

Within 7 Days of Database Approval

Weekly CampaignReporting

PipelineCRM, CampaignStatusEnd-of-Month

Campaign SummaryReportingWithin 3 Days

Notice ofAward of Contract

Calling can begin within 2 weeks.

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THE CALL CAMPAIGN FLOW

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The Call Campaign

Flow

Lead Identification / Appointment SettingAgent reviews Client's

calendar prior to setting appointments.

Lead QualificationQuality Analyst listens to

call recording.

Leads that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification.

START of Call Campaign

Send to Quality AnalystAgent tags success calls as

“For Lead Qualification" in the PipelineCRM.

Lead RegistrationLeads/appointments

approved by the QA appear in the PipelineCRM and on the

Client’s calendar.

Email Delivery/Web Pick-upPipelineCRM sends notification

email to the Client. Client follows email link to view qualified leads

and appointments scheduled.

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Copyright © 2010 Callbox. All rights reserved.

Contact UsUSA +1 888.810.7464UK +44 203.002.5986Australia +61 2.9037.2248New Zealand +64 9.9143122Singapore +65 6248.5023Malaysia +60 3.4264.6400Hong Kong +852 3175.0985

[email protected]@callboxinc.com

www.CallboxInc.com