ABOUT THE NATIONAL AGED CARE ALLIANCE · Web viewAMLA Jeff Cheverton [email protected] 07...

AGED CARE REFORMSECTOR CONSULTATIVE COMMITTEES

UPDATESEPTEMBER 2013

Secretariat - Aged Care ReformMs Pat Sparrow, Director Aged Care Reform, COTA [email protected] 9909 7910

General SecretariatMs Lee Thomas, Federal Secretary, [email protected] 6232 6533

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mailto:[email protected]


About the National Aged Care Alliance 3

Consultative Arrangements Currently in Place 4

Consultative Arrangements to be Agreed and Established 4

Ageing Expert Advisory Group (AEAG) Briefing Paper 5

BackgroundDiscussion IssuesNext StepsAEAG Membership Listing 6

Specified Care and Services (SCS) Reference Group Briefing Paper 7

BackgroundDiscussion IssuesNext StepsSCS Membership Listing 8SCS Costing Sub-Group Membership Listing 9

Home Care CDC Packages Advisory Group Briefing Paper 10

BackgroundDiscussion IssuesNext StepsHome Care CDC Packages Membership Listing 11

Gateway Advisory Group Briefing Paper 12BackgroundDiscussion IssuesNext StepsGateway Membership Listing 13Assessment Sub-Group Membership Listing 14Carer Support Sub-Group Membership Listing 15

Home Support Program (HSP) Advisory Group Briefing Paper 16BackgroundDiscussion IssuesNext StepsHome Support Program Membership Listing 17HSP HACC Service Group 2 Sub-group Membership Listing 18HSP Respite Sub-Group 19HSP SG5 – Home Maintenance and Modifications Sub-Group 20HSP Meals Review Sub-group 21HSP SG7 – Community Transport Review Sub-Group 22

Quality Indicators Reference Group Briefing Paper 23BackgroundDiscussion IssuesNext StepsQuality Indicators Membership Listing 24

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ABOUT THE NATIONAL AGED CARE ALLIANCE

The National Aged Care Alliance (the Alliance) is an independent, representative body of 40 peak organisations in aged care including consumer groups, providers, unions and health professionals, working together for a more positive future. The Alliance is in its 13th year of operation. Its vision is that:

Every older Australian is able to live with dignity and independence in a place of their choosing with a choice of appropriate and affordable support and care services as and when they need them.1

The Alliance meets quarterly to develop positions on issues important to aged care and older Australians. It seeks to reach consensus but highlights key differences when this is not possible. The Alliance has a strong track record in developing such positions including:

Leading the Way: Our Vision for Support and Care of Older Australians 2011 Aged Care Reform Series – Assessment and Entitlement; Financing Aged Care in Australia;

Palliative Care; Wellness; Quality of Care; Workforce Blueprint for Aged Care Reform A range of submissions to various reviews

The ongoing work of the Alliance is led by its sponsor members. Historically the sponsors underwrote the Alliance and provided operational funding. Over time they have evolved to take on a management and oversight role and often provide in-kind support to advance the work of the Alliance. The Alliance’s sponsors are:

Aged and Community Services Australia• Alzheimer’s Australia• Australian Association of Gerontology • Australian Nursing and Midwifery Federation• Catholic Health Australia• COTA Australia• Health Services Union• Leading Age Services Australia• UnitingCare Australia

The sponsors coordinate the Alliance through the Secretariat and monitor the Alliance’s work against its agreed outcomes. The Alliance operates under a formal Terms of Reference and follows set processes for signing off all of its advice.

Since the announcement of the then Government’s Living Longer Living Better Reform Package (LLLB), the Alliance has been providing independent advice on implementation, including advocating for changes and improvements to the reform package.

1 Leading the Way: Our Vision for Support and Care of Older Australians, National Aged Care Alliance, September 2009

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Funding was provided to COTA with the agreement of all sponsors (as the Alliance is not an incorporated body) and used to establish an Aged Care Reform (ACR) Secretariat to support this work. The ACR Secretariat reports to the Alliance Secretariat on process and logistical matters and to the sponsors for content and approval. The ACR Secretariat co-ordinates the overall consultation process, in particular the development of advisory papers which offer strategic sector analysis on the various reform initiatives.

The aged care reform work has largely been advanced through a series of advisory groups whose work is outlined in this briefing pack.

Advisory Group membership, agreed between the Alliance and Government, includes both Alliance members and other bodies, such as the Australian Medical Association and National Seniors Australia. The advisory groups:

are consultative; have strong sector engagement and investment; provide independent advice directly to the Minister as well as to the Department of Health and Ageing

(DoHA); and have developed consensus positions across the sector.

Alliance members are long term committed and informed participants in the sector, and possess the undoubted capacity to assist the government to develop and implement meaningful policy outcomes for the benefit of all Australians. The Alliance looks forward to working with the Coalition to continue implementation of key areas of the Healthy Living Better Ageing package.

CONSULTATIVE ARRANGEMENTS CURRENTLY IN PLACE

Ageing Expert Advisory Group Specified Care and Services Reference Group

Specified Care and Services Costing Sub-group Home Care CDC Advisory Group Gateway Advisory Group

Carer Support Centre Sub-group Business Design Sub-group

Home Support Program Advisory Group Respite Sub-group Service Group 2 Sub-group Meals Services Review Sub-group Home Maintenance and Modifications Review Sub-group Community Transport Review Sub-group

Assessment Working Group (joint sub-group for Gateway Advisory Group and Home Support Program Advisory Group)

Quality Indicators (Residential Care) Advisory Group

CONSULTATIVE ARRANGEMENTS PLANNED AND STILL TO BE ESTABLISHED

Residential Care CDC of 28

Community Care Quality Indicators Interface Issues (particularly with Disability Care Australia) National Aged Care Advocacy Program Community Visitors Scheme Health Care Initiatives

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AGEING EXPERT ADVISORY GROUP (AEAG) Briefing Paper

Background

The AEAG’s role is to provide an overview of the overall reform agenda including identifying gaps and issues.

The AEAG provides the key interface between the aged care sector and the Aged Care Reform Implementation Council (ACRIC), providing a stakeholder perspective on the success and progress of reform implementation.

The AEAG replaced the previous Ministerial Ageing Consultative Committee and continues to have a diverse range of providers, consumers, workers and professionals represented on it.

Discussion/Issues

The AEAG has highlighted the issues with the proposed fees and charges regime and was pleased that, as a result of the legislative process, monitoring of the impacts was strengthened. The Alliance is establishing a working group to provide advice and information on the impact of the fees and charges.

There are ongoing concerns with interface issues between aged care programs (for example packaged care and home support) and particularly with Disability Care Australia. To scope and address these issues THE ALLIANCE and DoHA have agreed to hold a workshop with representatives from both the ageing and disability sectors and departments. Issues will be identified and consultative arrangements put in place to develop solutions as a result.

The legislative process acknowledged sector concerns about the impact of the LLLB reforms in rural, remote and regional Australia. A process for monitoring these impacts is required.

Information. There is an urgent need to develop communication materials, particularly for consumers, that outline what they can expect from the changes to aged care. Consumers are aware that changes are occurring and want to know what they are and how they will be affected.

Next Steps The AEAG will next meet via telephone on 28 October 2013 and will next meet face to face in Canberra

on 14 November 2013. Either meeting would provide an ideal opportunity for the Minister to meet and discuss the reforms overall.

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AGEING EXPERT ADVISORY GROUP

Organisation Representative Email Phone MobileAustralian Association of Gerontology (AAG) Julie Byles [email protected] 02 4913 8643

Aboriginal and Torres Strait Islander Reference Group Graham Aitken [email protected] 08 8346 9155 0420 205 574Aged and Community Services Australia (ACSA) John Kelly [email protected] 02 6282 7827 0419 445 238Association of Independent Retirees (AIR) Robert Curley [email protected] 02 9541 2317 0419 424 875Alzheimer’s Australia Glenn Rees [email protected] 02 6278 8901 0419 303 407Australian Nursing and Midwifery Federation (ANMF) Lee Thomas (Chair) [email protected] 02 6232 6533 0419 576 590Catholic Health Australia Richard Gray [email protected] 02 6260 6980 0417 483 469COTA Australia Ian Yates [email protected] 08 8232 0422 0418 835 439Federation of Ethnic Communities Council Aust (FECCA) Bruce Shaw [email protected] 02 6282 5755 0438 628 182 Leading Age Services Australia (LASA) Kay Richards [email protected] 02 6230 1676 0438 270 454LGBTI Alliance Dr Catherine Barrett [email protected] 03 9479 8702 -Health Services Union (HSU) Tim Jacobsen [email protected] 1300 880 032 -ACR Secretariat Pat Sparrow [email protected] 03 9909 7910 0410 492 235National Seniors Australia Marie Skinner [email protected] 07 3233 9108 0457 815 292The Aged Care Guild Gary Barnier [email protected] - 0400 292 121

UnitingCare Australia Steve Tuelan [email protected] 02 9376 1400 -United Voice Melissa Coad [email protected] - -

ACR SecretariatPat Sparrow, Director Aged Care Reform

Department of Health and AgeingCarolyn Smith First Assistant Secretary | Ageing and Aged Care DivisionRachel Balmanno, Assistant Secretary | Transition Branch

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SPECIFIED CARE AND SERVICES (SCS) REFERENCE GROUP Briefing Paper

Background

The Living Longer, Living Better reforms remove the distinction between low and high level residential care from 1 July 2014.

Service delivery in residential care is governed by the legislated Specified Care & Services Schedule (the Schedule). Explanation and interpretation of the Schedule is incorporated in the DoHA produced Residential Care Manual.

The reforms also introduce the ability for residential care providers to make an additional charge for services provided over and above what is required in the Schedule.

Discussion/Issues

The current Schedule outlines what must be provided to all residents differentiating some services, particularly those that are care related, on the basis of low and high care needs.

An Advisory Group was established to undertake a review of the Schedule to determine any changes required as a result of the removal of the low/high care distinction.

The review focussed on meeting the assessed needs of individual residents as the minimum level of service provision.

In addition the review highlighted gaps in the Schedule and some additional items have been recommended. Not all Advisory Group members supported all of the recommended items.

The review was undertaken on the assumption that additional funding (user pays, Government or other sources) would be made available to meet any increased costs of delivering the services outlined in the Schedule.

The findings of the review are captured in a Pre –Costing Progress Report (attached) and available for download from www.naca.asn.au/publications/

The report was provided to the Minister for Mental Health and Ageing, as well as to DoHA, on 19 July 2013.

The report indicates where recommended changes are likely to result in an increased cost - predominantly because the service has to be provided to an increased number of people.

Next Steps

DoHA is in the process of appointing an independent consultant to undertake a costing review of the schedule recommended in the Pre Costing Progress Report.

The Advisory Group has provided guidance on how the costing should occur including that the entire schedule needs to be costed, not just the elements which have been identified as having a cost implication. This is crucial to understanding the cost of delivering quality residential care.

A costing study sub-group has been established and its membership has been supplemented with independent financial advisers to provide expertise to the ongoing considerations.

The Aged Care Financing Authority (ACFA) will receive the costing study and make recommendations to the Minister. The Advisory Group will review its recommendations based on the outcomes of the costing study and ACFA recommendations.

Given the distinction between low and high level residential care is set to be removed from 1 July 2014 the work must be completed this calendar year to enable funding decisions to be made, give time for any necessary review of the Schedule recommendations and allow time for orderly implementation.

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http://www.naca.asn.au/publications/

SPECIFIED CARE & SERVICES REFERENCE GROUP

Organisation Representative Email Phone Mobile Type

ACSA Paul Turner [email protected] 02 4993 3100 0409 744 641 Provider

Alzheimer’s Victoria Kaele Stokes/Maree [email protected] [email protected]

03 9816 573803 9816 5724

0407 203 1180418 543 600 Consumer

Aust Medicare Local Alliance Sarah Jones [email protected] 02 6228 0861 0458 011 447 Prof AssocANMF Lee Thomas [email protected] 02 6232 6533 0419 576 590 UnionANZSGM Glenise Berry [email protected] 07 3240 2515 0408767 561 Prof AssocAustralian College of Nursing Tracey McDonald [email protected] 02 9736 2280 0408 954 801 Prof AssocCatholic Health Australia Peter Squire [email protected] 02 9832 5406 0407 254 963 ProviderCOTA Australia Jo Root [email protected] 02 6282 3436 0430 395 048 ConsumerFECCA Penni Michael [email protected] 03 9728 5299 0421 662 866 ConsumerLASA Kay Richards [email protected] 02 6230 1676 0438 270 454 ProviderNational Seniors Australia Don McDonald [email protected] 03 9587-0185 0417 379 303 ConsumerOccupational Therapy Aust Jan Erven [email protected] 02 4223 8389 0401 711 344 Prof Assoc

The Aged Care Guild Ross Johnston [email protected] 03 8573 04690422 001 509

ProviderUnitingCare Australia Pat Riley [email protected] 03 9276 5705 0419 346 006 ProviderUnited Voice Amanda McCormack [email protected] 02 8204 3010 - UnionStewart Brown & Co Grant Corderoy [email protected] 02 9412 3033 0411 179 750 Financial ExpertBentley’s Heath Shonhan [email protected] 07 3222 9777 - Financial Expert

ACR SecretariatPat Sparrow, Director Aged Care Reform (Chair)Nina Bowes, Policy Officer

Department of Health and AgeingRussell de Burgh Assistant Secretary| Policy and Evaluation Branch

Depart of Veterans AffairsChristine McPaul Assistant Secretary | Community, Aged Care & Transport

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SPECIFIED CARE & SERVICES COSTING sub-group

Organisation Representative Email Phone Mobile

ANMF Lee Thomas [email protected] 02 6232-6533 0419 576 590

LASA Kay Richards [email protected] 02 6230-1676 0438 270 454

COTA Australia Jo Root [email protected] 02 6282-3436 0430 395 048

Australian College of Nursing Tracey McDonald [email protected] (02) 9736-2280 0408 954 801

Stewart Brown & Co Grant Corderoy [email protected] 02 9412 3033 0411 179 750 Financial Expert

Bentley’s Heath Shonhan [email protected] 07 3222 9777 Financial Expert


Department of Health and AgeingRussell de Burgh Assistant Secretary | Policy and Evaluation BranchAngus Algie Acting Director | Quality Policy Section Oriana Rojas Departmental Officer | Quality Policy Section

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HOME CARE CDC PACKAGES ADVISORY GROUP Briefing Paper

Background

The Commonwealth Home Care Program came into effect on 1 August 2013 replacing the previous packaged care (CACP, EACH and EACH-D) program with Home Care Levels 1 – 4 packages.

All packages allocated in the 2012/13 Aged Care Approvals Round (ACAR) are required to be delivered as consumer directed care (CDC) packages, which includes an individualised budget. From 1 July 2015 all existing packages will also have to be delivered as CDC packages.

The advisory group was established to develop advice for the 2012/13 ACAR so that providers had enough information on which to apply for the CDC packages (available for download from www.naca.asn.au/publications ) .

The group then provided advice for the development of the guidelines. The Home Care CDC Policy Elements and Guideline Development Advisory Paper (attached) is also available from: http://www.naca.asn.au/Publications/Home%20Care%20CDC%20Advisory%20Paper.pdf

Discussion/Issues

DoHA finalised the packaged care guidelines in time for the roll out of the CDC packages from 1 August 2013. Overall the guidelines have been well received however some issues have been identified including:

Purchase of food is excluded. the Alliance understands the intent of this was to ensure that packaged care funding isn’t used as a general income supplement. This has had an unintended consequence of some providers cancelling contracts with delivered meals services. On The Alliance’s prompting DoHA issued a clarification which is on the LLLB website. the Alliance’s advice to DoHA was to continue the position from the former guidelines through into the new guidelines. Further clarification or a rewrite which reverts to the previous position will be needed.

Leave arrangements have been standardised across packages. There is some concern, particularly from Carers Australia, that an unintended consequence could be a reduction of the overall amount of respite a person can receive. Further examination of this is required.

An integrated approach is needed to develop and provide information for stakeholders, including service providers and consumers, which will be critical to the success of the new program. This needs to be a priority task with dedicated resources made available.

Provision of a grant to individual service providers to make the change over to CDC delivery by 1 July 2015 would support this significant policy shift. This would be similar to the funding provided to Home and Community Care (HACC) organisations when that program changed as a result of moving to Commonwealth control.

Next Steps

The Alliance Advisory Group will continue to identify implementation issues as well as proposing ways to address them.

The Group is providing advice on the scope for the evaluation of the changes to the packaged care program, including the CDC packages.

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http://www.naca.asn.au/Publications/Home%20Care%20CDC%20Advisory%20Paper.pdf

http://www.naca.asn.au/publications

HOME CARE CDC PACKAGES ADVISORY GROUP

Organisation Representative Email Phone Mobile Type

AAG Tony Coles [email protected] 03 9939 8512 0449 783 726 Prof Assoc

ACH Group Jane Mussared [email protected] 08 8159 3600 0408 814 483 Provider

ACSA Lisa Ralphs [email protected] 02 8754 0400 0419 017 091 Industry Peak

Alzheimer’s Australia Glen Rees [email protected] 02 6278 8901 0419 303 407 Consumer

ANMF Yvonne Chaperon [email protected] 03 9602 8500 Union

Anglicare Ann Butcher [email protected] 03 5282 1405 0408 991 026 Provider

Attendant Care Industry Assoc Barbara Merran [email protected] 02 8831 3421 Provider

Carers Australia Anne Muldowney [email protected] 03 9396 9500 Carer

COTA Australia Ian Yates [email protected] 08 8232 0422 0418 835 439 Consumer

FECCA Thomas Camporeale [email protected] 02 6282 5755 0438 628 182 Consumer

LASA Judy Gregurke [email protected] 03 9805 0400 Provider

LGBTI Health Alliance Gavi Ansara [email protected] 02 8568 1110 Consumer

National Seniors Australia Marie Skinner

Janice Herbert

[email protected]

[email protected]

07 3233 9108

02 6686 8538

0401 063 365

0427 281 703

Consumer

United Voice Amanda McCormack [email protected] 02 8204 3010 Union

Uniting Care Ageing NSW & ACT Pauline Armour [email protected] 02 9376 1524 0408 286 782 Provider


Department of Health and AgeingBen Vincent Assistant Secretary | Aged Care Programs BranchDavid Braggett A/g Assistant Secretary | Aged Care Programs Branch

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GATEWAY ADVISORY GROUP Briefing Paper

Background

The My Aged Care (MAC) Gateway, incorporating a website and National Contact Centre, was designed to provide a single centralised entry point for information, assessment, monitoring and referral to the aged care sector.

The Gateway’s functionality is progressively being implemented since its basic information-only service went live on 1 July 2013. Future phases will introduce a nationally consistent assessment framework and tool, centralised client record, linking services for vulnerable clients and quality indicators for aged care services to enable informed consumer choice.

The Advisory Group provided overview advice - The Gateway Service Delivery Model Advisory Paper (attached) – to the Minister and DoHA in March 2013. The paper may also be downloaded from: http://www.naca.asn.au/Publications/Gateway%20Advisory%20Paper.pdf

In addition Carer Support Centres (CRCs) are being established to complement the MAC Gateway role for carers. They are due to be operational from 1 July 2014.

Discussion/Issues

Currently the MAC Gateway has information about Commonwealth Government approved and funded service providers. Information about private or other community organisations is not available on the site which means consumers don’t see the full range of services available.

The data on the website is going through a process of validation, with service providers recently being given log-in details so they can update their details directly. There is significant concern within the sector about the accuracy of the data. The Advisory Group is working with DoHA and the contractors to address this as a priority.

The development of the Carer Support Centres (CSCs) remains a significant piece of work. A Sub-group has been established to guide this work.

The Alliance was concerned that the work on assessment (as part of the Gateway and in the Home Support Program) was disconnected. To address this an assessment advisory group has been formed which brings together, and works across, the assessment elements related to the Gateway, HACC Service Group 2 Review and the Carer Support Centres. This will support a system wide approach and enable the roles and relationships between the centralised assessment and referral mechanisms and service providers to be defined.

The policy and intent of the Gateway seems to be advancing faster than the development of the technology which will enable it to fulfil its functions and interface with aged care providers and professionals (such as GPs and individual therapists). This is particularly relevant for the development of the client record.

Next Steps

The Advisory Group will continue its role by monitoring the implementation of the MAC Gateway and advising on the development of the linking service, client record, CSCs and assessment function.

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http://www.naca.asn.au/Publications/Gateway%20Advisory%20Paper.pdf

GATEWAY REFERENCE GROUP

Organisation Representative Email Phone Mobile TypeACSA Peta Braendler [email protected] 08 8338 7077 0409 098 913 ProviderAlzheimer’s Australia Glenn Rees [email protected] 02 6278 8901 0419 303 407 ConsumerAMA Dr Richard Kidd [email protected] 07 3266 8488 0411191 433 Prof AssocAMLA Jeff Cheverton [email protected] 07 3630 7352 0437 544 366 Prof AssocAnglicare Australia Amaya Munneke [email protected] 03 8823 7959 0419 335 476 ProviderANZSGM Glenise Berry [email protected] 07 3240 2515 0408 767 561 Prof AssocAustralian College of Nursing Tracey McDonald [email protected]

cc : [email protected] 02 9739 2280 0408 954 801 Prof Assoc

FECCA Voula Messimeri AM [email protected] cc: [email protected]

03 9388 9998 0414 532 529 Consumer

Carers Australia Anne Muldowney [email protected] 03 9396 9500 0425 743 015 ConsumerCatholic Health Australia Lanna Ramsay [email protected] 07 3728 9155 0419 021 660 ProviderCOTA Australia Ian Yates (Chair) [email protected] 08 8232 0422 0418 835 439 ConsumerDiversional Therapy Judy Nolan [email protected] 07 5555 4888 0412 915 321 Prof AssocDoHA Clinical Reference Group Dr Eddy Strivens [email protected] 07 4226 7423 0419 380 593 DoHALASA Kay Richards [email protected] 02 62301676 0438 270 454 Provider

National Seniors Australia David Carvosso [email protected] 08 9368 4645 0409 889 334 ConsumerNational Rural Health Alliance Pauline Wardle [email protected] 08 8921 4971 0439 335 790 Rural and RemoteOccupational Therapy Australia Jan Erven [email protected] 02 4223 8389 0401 711 344 Prof AssocUnitingCare Australia Fonda Voukelatos [email protected] 03 9239 2619 0412 468 422 Provider

ACR SecretariatPat Sparrow, Director Aged Care ReformNina Bowes, Policy Officer

Department of Health and AgeingCraig Harris Assistant Secretary | Access Reform BranchCarolyn Brown Director | Gateway Program Office

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ASSESSMENT SUB-GROUP

Organisation Representative Email Phone MobileACSA Lisa Ralphs [email protected] 02 8754-0400 0419 017 091Alzheimer’s Australia Samantha Blake [email protected] 08 6271 1007 0457 343 490Carers Australia Anne Muldowney [email protected] 039396-9500 0425 743 015Australian Medicare Locals Alliance Jeff Cheverton [email protected] 07 3630 7352 0437 544 366ANMF Lee Thomas [email protected] 02 6232-6533 0419 576 590Catholic Health Australia Lana Ramsay (Chair) [email protected] 07 3728 9155 0419 021 660FECCA Nikki Efremidis [email protected] 03 9388 9998LASA Paul Johnson [email protected] 07 3725 5555 0418 737 848ACR Secretariat Pat Sparrow/Nina Bowes [email protected] 03 9909 7910 0410 492 235National Rural Health Alliance Pauline Wardle [email protected] 08 8921-4971 0439 335 790Occupational Therapy Australia Jan Ervan [email protected] 02 4223-8389 0401 711 344Palliative Care Australia Yvonne Luxford [email protected] 02 6163-8407 0402 537 211National Aboriginal Community Controlled Health Organisations (NACCHO) Noeleen Tunny [email protected] 03 9411 9438

NSW Dept of Family and Community Services Steve Gal [email protected] 02 9377 6183 0411 250 141Department of Health Victoria Jeannine Jacobsen [email protected] 03 9096-8545 0409 174 155Office for the Ageing SA Health Alice McDonald [email protected]

City of Holdfast Bay SA Monica Du Plessis [email protected] 08 8229 9821 0419 800 347


Department of Health and AgeingMichelle Roffey Director | Assessment Reform SectionSusan Hunt Senior Nurse Advisor | Office for Aged Care Quality and Compliance,Eliza Hazlett Director, Policy Section | Transition BranchCatherine Reid Director | Carer Support Office

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CARER SUPPORT SUB-GROUP

Organisation Representative Email Phone MobileAlzheimer’s Australia Samantha Blake [email protected] 02 6254 4233 0414 336 375ACSA Peta Braendler [email protected] 08 8338 7111 0409 098 913Aust Medicare Local Alliance Sarah Jones [email protected] 02 6228 0861 0458 011 447Anglicare Australia Christina Morka [email protected] 03 9483 1375 0407 682 815Carers Australia Sue Elderton [email protected] 02 6122-9923 0409 601 406FECCA Yvonne Santalucia [email protected] 02 9828 6608 0439 309 673Occupational Therapy Australia Jan Erven [email protected] 02 4223 8389 0401 711 344National Rural Health Alliance Wendy Downs [email protected] 02 6285 4660 0412 477 253National Seniors Australia Vera Somerwil [email protected] 07 3271 2772 0407 646 081Catholic Health Australia Richard Gray [email protected] 02 6203 2777 0417 483 469UnitingCare Australia Wendy Middleton [email protected] 02 6249 6717 0421 618 013FAHCSIA Karen Wilson [email protected] 02 61460114Tasmanian Department of Health and Human Services Fiona Jordan-Coad [email protected] 03 6233 3836

SA Department for Communities and Social Inclusion Lynette Pugh [email protected] 08 8132 6002

University of NSW Social Policy and Research Centre Dr Trish Hill [email protected] 02 9385 5293

Palliative Care Yvonne Luxford [email protected] 02 6163-8407 0402 537 211

ACR SecretariatPat Sparrow, Director Aged Care Reform (Chair) Nina Bowes, Policy Officer

Department of Health and AgeingCatherine Reid Director | Carer Support Office

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HOME SUPPORT PROGRAM (HSP) ADVISORY GROUP Briefing Paper

Background

The HSP is scheduled to commence operation from 1 July 2015. The Program will combine the existing Home and Community Care (HACC) Program, National Respite for Carers Program (NRCP), Assistance for Care and Housing for the Aged (ACHA) and the Day Therapy Centre (DTC) Program.

Five reviews were commissioned under the Living Longer Living Better reform package. The reviews were designed to collect information about some of the existing service types to inform design and policy decisions for the new combined program. These reviews include Respite Services; Service Group 2 (Assessment, Counselling, Advocacy, Client Management, and Case Management); Meals and other Food Services; Community Transport; and Service Group 5 (Home Modifications, Home Maintenance, Goods and Equipment (inc. Assistive technologies) and Formal Linen Services).

The primary HSP Advisory Group is supported by five sub-groups providing focus and support to each of the Government’s reviews.

The Advisory Group has just finalised its HSP Design Advisory Paper (attached) which can also be downloaded from www.naca.asn.au/publications.html

Discussion/Issues

It is planned that the new HSP program guidelines be published one year prior to the Program commencing (1 July 2014) to enable transition discussions to occur with various service providers. It will be particularly important to consider a segmented implementation plan appreciating that there is great variation in the services ranging from those provided by small community volunteer based organisations through to larger providers.

The Respite review has concluded and its paper - Provision of Respite in the Commonwealth Home Support Program – Discussion Paper is attached. The paper can also be downloaded from www.naca.asn.au/publications.html . Funding for existing respite services has only been assured to 30 June 2014. A decision on future funding is required as soon as possible to provide surety to the sector.

The Service Group 2 and Meals reviews have completed their public consultations. The reviews of Service Group 5 and Transport are scheduled to consult with providers and service users

in October 2013. There is significant misunderstanding and concern within the sector about the long term future of

services currently funded under the HACC Program. The Advisory Group has stressed the importance of communication with all of the HACC funded services to explain the process and ensure constructive involvement and co-operation in establishing the new Program. The Alliance is not aware that any steps have been taken to address this issue.

Next Steps

The reviews will be completed by December 2013, with subsequent discussions with sector about the design of the HSP occurring by March 2013.

The Advisory Group will support the consultation process and review its advice based on the outcomes of the broader discussions.

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http://www.naca.asn.au/publications.html

http://www.naca.asn.au/publications.html

HOME SUPPORT PROGRAM ADVISORY GROUP Organisation Representative Email Phone MobileACSA Carole Bain [email protected] 08 9242 0367 0419 937 535

Alzheimer’s Australia Glenn Rees/Samantha Blake [email protected]. [email protected] 02 6254 4233 0419 303 407

Carers Australia Sue Elderton [email protected] 02 6122-9923 0409 601 406Catholic Health Australia Tina Magennis [email protected] 02 9855 2571 0439 465 786COTA Australia Ian Yates [email protected] 08 8232 0422 0418 835439FECCA Jenni Pickrell [email protected] 07 5527 8011 0407 151 817Health Services Union Mark McLeay [email protected] 02 8412 8124 0409 860 459LGBTI Gavi Ansara [email protected] 02 8568-1110LASA Paul Johnson [email protected] 07 3725 5555 0418 737 848National Seniors Australia Jan Herbert [email protected] 02 6686 8538 0427 281 703

Occupational Therapy Australia Jan ErvanJoy Pennock

[email protected]@otaus.com.au 02 4223 8389 0401 711 344

0434 314 773UnitingCare Australia Glenys Webby [email protected] 07 3720 5318 0410 563 664National Presbyterian Aged Care Network Paul Sadler (Chair) [email protected] 02 9690 9333 0418 208 232Aged and Community Care Officials Rep Janine Jacobson [email protected]

Municipal Association of Victoria Clare HargreavesDerryn Wilson

[email protected]@mav.asn.au

03 9667 554303 9667 5579

NSW Home Modifications and Maintenance State Council Anne Reeve [email protected] 02 4228 7630 0414 294 709

Australian Community Transport Association (ACTA) Helen Battellino [email protected] 02 9449 2211

Department of Family and Community Services Ageing, Disability and Home Care Megan Makinson [email protected] 02 9716 2201

National Aboriginal and Torres Strait Islander Aged Care Reference Group Priscilla McFadzean [email protected] 07 4226 4511 0487 819 682

Australian Meals on Wheels Debra Tape [email protected] 07 3205 5588 0410 438 504

ACR SecretariatPat Sparrow, Director Aged Care Reform (Chair) Corey Irlam, Principal Policy Officer

Department of Health and AgeingCatherine Reid Director | Carer Support Office

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HSP – HACC SERVICE GROUP 2 SUB-GROUP


Alzheimer’s Australia Samantha Blake [email protected] 02 6278-8909 0414 336 375

ATSI Reference Group Priscilla McFadzean [email protected] 07 4226-4511 0487 819 682

Australian College of Nursing Sue McKechnie [email protected] 08 8433 0303 0409 108 142

Blue Care Glenys Webby [email protected] 07 3720-5318 0410 563 664

Carers Australia Anne Muldowney [email protected] 03 9396-9500 0425 743 015

City of Holdfast Bay Monica Du Plessis [email protected] 08 8229 9821 0419 800 347

Health Services Union Mark McLeay [email protected] 02 8203 6062 0409 860 459

LASA QLD Paul Johnson (Chair) [email protected] 07 3725-5555 0418 737 848

Older Persons Advocacy Network (OPAN) Fiona May [email protected] 02 6242 5060

Representative from the Aged and Community Care Officials (State and Territory Government)

Jeanine Jacobsen [email protected] 03 9096-8545 0409 174 155

ACR SecretariatCorey Irlam, Principal Policy OfficerNina Bowes, Policy Officer

DoHA – Policy TeamEliza Hazlett Director, Policy Section | Transition BranchSarah McLelland Policy Section I Transition Branch

DoHA – Access Reform BranchMichelle Roffey Director | Assessment Reform Section

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RESPITE SUB-GROUP


ACSA Carole Bain [email protected] 08 9242 0367 0419 937 535

Alzheimer’s Australia Glenn Rees/Samantha [email protected]. [email protected]

02 6254 4233 0419 303 407

Anglicare Australia Lucy O’Flaherty [email protected] 03 6277 8800

Carers Australia Sue Elderton [email protected] 02 6122-9923 0409 601 406

Catholic Health Australia Tina Magennis [email protected] 02 9855 2571 0439 465 786

Department of Family and Community Services Ageing, Disability and Home Care

Megan Makinson [email protected] 02 9716 2201

Health Services Union Mark McLeay [email protected] 02 8412 8124 0409 860 459


Department of Health and AgeingKerry Fischbein Assistant Director | Policy Team | Transition Branch

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HSP SG5 – HOME MAINTENANCE & MODIFICATIONS SUB-GROUP(inc. Goods and Equipment, Assistive Technologies and Formal Linen Services)


ACSA Michelle Newman (Chair) [email protected] 02 8754 0400 0414 373 744

Builder (ACT) Scott Rasmussen [email protected] 0412 661 199

Government of SA Matthew Massy-Westropp [email protected] 08 8192 1244 0401 120 643

LASA John Cornwell [email protected] 07 3379 8000 0407 770 936

LifeTec Wendy Stevens [email protected] 07 3552 9031 0430 361 787

National Seniors Australia Jan Herbert [email protected] 02 6686-8538 0427 281 703

NSW Home Modifications etc Anne Reeve [email protected] 02 4228 7630 0414 294 709

Occupational Therapy Association Desleigh de Jonge [email protected] 0438 371 688

ACR Secretariat

Corey Irlam, Principal Policy OfficerNina Bowes, Policy Officer

Department of Health and AgeingBernadette Walker Director | Policy Section | Transition BranchCecilia Pattison-Levi Policy Section | Transition BranchCatherine Jones Policy Section | Transition Branch

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HSP – MEALS REVIEW SUB-GROUP


ACSA Patricia Mitchell (Chair) [email protected] 08 9244 8233 0402 191 423

COTA Australia Margaret Sugden [email protected] 07 3260 5639 0410 453 534

Dietician Association of Australia Sharon Lawrence [email protected] 02 4931 2000 0427 016 897

Meals on Wheels Debra Tape [email protected] 07 3205-5588 0410 438 504

Multicultural Communities Council Gold Coast Inc. (FECCA)

Sue Graham [email protected] 07 5527 8011 0419 673 288

Municipal Association of Vic Derryn Wilson [email protected] 03 9667 5579 0400 697 092

University Department of Rural Health, Tasmania

Dr Peter Orpin [email protected] 03 6226 7344 0419 508 551


Department of Health and AgeingEliza Hazlett Director | Policy Section | Transition BranchMegan Costigan Policy Section | Transition Branch

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HSP – SG7 - COMMUNITY TRANSPORT REVIEW SUB-GROUP


ACSA Pam Pindral [email protected] 08 8406 8371 0401 984 775

ACT Government Debra Burnett [email protected] 02 6205 0872

Australian Community Transport Assoc Helen Battellino (Chair) [email protected] 02 9449-2211

Care Options WA Mike Burns [email protected] 08 9550 7888 0434 923 078

Community Transport Services Tasmania Stuart Davies [email protected] 03 6231 6974

COTA Australia Fran Thompson [email protected] 03 62249218 0408675075

Municipal Association of Vic Derryn Wilson [email protected] 03 9667 5555

National Rural Health Alliance Pauline Wardle [email protected] 08 8953 8984 0439 335 790

Suncoast Transport and Care Association Feda Adra [email protected] 07 5390 1200 0417 070 959

Transport for NSW Sue Findlay [email protected] 02 8836 3185 0412 389 329


Department of Health and AgeingBernadette Walker A/g Assistant Secretary | HACC BranchJuliette Spurrett Assistant Director | Transition Branch

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QUALITY INDICATORS (RESIDENTIAL) (QI-RESI) REFERENCE GROUP Briefing Paper

Background

The development of quality indicators for residential services was announced as part the Living Longer Living Better reform package. The indicators are to be published on the My Aged Care website from 1 July 2014.

Quality indicators are implemented by some organisations across the aged care sector however their usage is not widespread and the indicators used by individual organisation are variable.

The quality indicators are designed to support system transparency and consumer choice.

Discussion/Issues

The Quality Indicators Advisory Group believes that quality indicators must be meaningful for consumers and support providers to improve the quality of care, while recognising that these two objectives may not always be complimentary.

Discussion to date has focussed on domains for the indicators and ideas about what sorts of indicators consumers would find most meaningful.

The Group is mindful of not adding any more red tape to the sector and has therefore tried to identify what data is already collected that would make the indicators easy to administer.

The Group has also considered work that has occurred on quality prior to these reforms. Indicators developed as part of a review on the accreditation standards are being considered as part of the Group’s development phase.

The Advisory Group believes that consumer surveys should be a key element of quality assessment, particularly as a way of assessing the more subjective indicators.

The Group does not believe it is in a position to develop quality indicators but sees its role as providing high level advice on the domains and indicators, the role and form of direct consumer input on quality, and the practicalities of implementation (including an evolutionary approach to engaging providers).

The Group has noted that emphasis should be placed on the indicators being accurate and robust as a priority over the 1 July 2014 deadline, with implementation to commence as a voluntary measure.

Next Steps

It is understood that DoHA is in the final stages of procurement, subject to the incoming Minister’s approval, for professional expertise to undertake the actual development of the indicators.

A paper summarising the group’s discussion to date to inform the consultants work will be presented in mid-late September.

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QUALITY INDICATORS (RESIDENTIAL) REFERENCE GROUP


AAG Ann Peut [email protected] 02 6247 5242 0435 474 607

ACSA Wendy Porter [email protected] 08 9397 9586 0428 019 758

Alzheimer’s Australia Glenn Rees (Chair) [email protected] 02 6278 8901 0419 303 407

ANMF Yvonne Chaperon [email protected] 03 9602 8500

Anglicare Australia Christine Morka [email protected] 03 9483 1375 0407 682 815

Aged Care Standards and Accreditation Lyn Irwin [email protected]

Australian Physiotherapy Assoc Rik Dawson [email protected] 0403 895 186

Catholic Health Australia Andrew Fleming [email protected] 02 9790 9400

COTA Australia Ian Yates [email protected] 08 8232 0422 0418 835 439

FECCA Ljubica Petrov [email protected] 03 8823 7900 0418 343 752

LASA Kay Richards [email protected] 02 6230 1676 0438 270 454

LGBTI Alliance Dr Catherine Barrett [email protected] 03 9285 5297

Lutheran Care Adrian Morgan [email protected] 07 3511-4042 0437 822 902

Monash University Joseph Ibrahim [email protected] 0407 760 087

Palliative Care Australia Yvonne Luxford [email protected] 02 6232 4433 0420 537 211

Department of Health VIC Maree Cameron [email protected] 03 9096 8871 0407 104 517

ACR SecretariatCorey Irlam, Principal Policy Officer

Department of Health and AgeingRussell de Burgh Assistant Secretary |Policy and Evaluation BranchMary-Anne Fisher Director| Quality Policy | Policy & Evaluation Branch

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ABOUT THE NATIONAL AGED CARE ALLIANCE · Web viewAMLA Jeff Cheverton [email protected] 07...

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