About hutch celluler

“HUTCH”

TABLE OF CONTENTS

S.No Contents Page number

1. INTRODUCTION 5

2. CORPORATE PROFILE 6

3. HUTCH GPRS 7 – 8

4. TALK PLANS 9 – 26

5. HUTCH SERVICES 27 – 47

6. ROAMING 48 – 49

7. EXTRA SERVICES 50 – 51

8. S.W.O.T. ANALYSIS 51 – 54

9. BIBLOGRAPHY 55

10. CONCLUSION 56

Introduction

Hutchison Telecom, one of the world’s leading cellular service providers,

brings hutch to you. We are known for our innovative approach and

world-class technology. Our goal is to provide you superior products and

services, anytime and anywhere.

Our values are stated simply. To be fair and transparent in what we

do and how we do it. To provide you quality services with more customer

friendly practices. To make your communications experience simple,

pleasurable and fun. Where you don't simply get technology - but

technology that is relevant. Where solutions are not just promised in the

future - but delivered in the present.

CORPORATE PROFILE

Hutchison established its presence in India in 1994, through a joint

venture with Max India Limited. In 1995, Hutchison Max Telecom became

the first operator in India to launch its cellular service.

Today, Hutchison is the one of the largest providers of cellular services in

India with presence in all the major regions - Orange in Mumbai and

Hutch in Delhi, Karnataka, Andhra Pradesh, Chennai, Kolkata, Gujarat,

Haryana, Rajasthan, UP (E), UP (W), Rest of Bengal and Punjab.

It is also the country's largest roaming operator, with a more extensive

network in India and around the world than any other operator.

It is part of the Hong Kong based multinational conglomerate Hutchison

Whampoa Limited, a Fortune 500 company, and one of the largest

companies listed on the Hong Kong Stock Exchange. Its operations span

42 countries across the Asia Pacific region, Europe and the Americas.

Hutchison affiliates jointly account for the largest number of cellular

subscribers in India numbering over 7.6 million.

HUTCH GPRS

Hutchison Essar affiliated companies in India have announced the launch

of a wide range of GPRS services simultaneously across all Hutch

networks covering Mumbai, Delhi, Kolkata, Chennai, Gujarat, Andhra

Pradesh and Karnataka. In one of the fastest ever deployments of a GPRS

network anywhere in the world, a number of breakthroughs in the areas

of technology, applications and content have been achieved. Star among

them, at the very leading edge of global technology, is the Cricket World

Cup video service exclusively on the Hutch GPRS phones.

In a countrywide deployment, the Hutch GPRS service - HutchWorld - will

be available to all Hutch subscribers in India including those in upstate

towns in the state circles of Gujarat, Andhra Pradesh and Karnataka. The

other unique feature is roaming. Hutch subscribers will be, for instance,

able to receive a video clip of cricket highlights even while roaming in any

Hutch network.

Phones capable of receiving and replaying video clips are also just

becoming available in the global market. The Ericsson P800, which is one

of the first phones capable of video replays, is available at Hutch Shops

across the country. Alternatively, consumers who have more readily

available and lower price MMS enabled GPRS phones will be able to

receive progressive stills of the World Cup on their phones.

Another GPRS service expected to be widely used is photo messaging

using MMS. Consumers with camera phones will be able to take pictures

and send them to any MMS enabled phone on the Hutch national network

or indeed to an e-mail ID anywhere in the world. Not just that, consumers

will also be able to add a text or voice clip to the photo message and for

those recipients who do not have a GPRS phone the service still works by

sending an SMS prompt to the recipient advising him to access the MMS

message through the conventional internet.

Fully operable e-mail service is another valuable feature. Hutch has

exclusive tie-ups with MSN Hotmail to offer e-mail services on the phone

to its consumers. Yahoo mail and MSN Messenger are also available. The

advantage of e-mail on the GPRS network is that e-mail is in a format

similar to its familiar PC version.

Hi-end Java games will be available to subscribers on the mobile phones.

These games are among the most advanced and sophisticated available

to any mobile subscriber internationally.

Other services available on the portal cover news, astrology and

entertainment including a wide range of polyphonic ringtones.

Hutch GPRS services will be available at a basic subscription of Rs 249 per

month which is being offered at a special introductory price of Rs 99 till

March 31, 2003. The World Cup video clips and progressive stills can be

received for only Rs 99 right till the end of the tournament.

Ghosh said, "This adds a new dimension to communication. We've moved

things to a new plane by bringing action to the user's fingertips. This is

absolutely world class and all made available at the same time across the

country."

TALK PLANS

TALK ZR 299

Enjoy local calls to any Hutch Phone at 50p per min and SMS to localhutch Phones at 50p per SMS.

Initial One timePaymentSecurity Deposit 250Activation Fee 250Total 500

Monthly ChargesMinimum Talk time

Charge299

Clip (optional) 49

Local/STD Charges per minuteDistance (Km) To Hutch To

OtherMobile

To Landline

Local 0.5 1.75 1.75Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges perminuteTo Gulf and Africa 17.24To Pacific Rim

countries*17.24

To Rest of World 14.24

Approximate Financial Implications100min 406200min 595

300min 784400min 973

.

TALK ZR 399



Monthly ChargesMinimum talktimecharge

399

Clip (optional) 49

Local/STD Charges per minuteDistance (Km) To Hutch To

OtherMobile

To Landline

Local 0.5 1.75 1.75Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges perminuteTo Gulf and Africa 17.24To Pacific Rim

countries*17.24


Approximate FinancialImplications100min 406200min 595300min 784400min 973

TALK ZR 699



Monthly ChargesMinimum

talktimecharge

699

Clip (optional) 49

Local/STD Charges perminuteDistance (Km) To Hutch To Other

MobileToLandline

Local 0.5 1.19 1.19Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges perminuteTo Gulf and Africa 17.24To Pacific Rimcountries*

17.24



TALK ZR 899



Monthly ChargesMinimum

talktime charge899

Clip (optional) 49

Local/STD Charges perminuteDistance (Km) To Hutch To Other

MobileToLandline

Local 0.5 0.75 0.75Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges perminuteTo Gulf and Africa 17.24To Pacific Rimcountries*

17.24



TALK 149

Enjoy local outgoing calls at just Rs. 1.75 - on landlines on cell phones -and other benefits for a nominal monthly rental of Rs. 149.

Initial One time PaymentSecurity Deposit 250Activation Fee 250Total 500

Monthly ChargesMonthly Rental 149Clip (optional) 49

Local/STD Charges per minuteDistance (Km) To Cell To WLL To FixedLocal 1.75 1.75 1.75Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges per minuteTo Gulf and Africa 17.24To Pacific Rim countries* 17.24To Rest of World 14.24


TALK 249N

Talk 249 brings you 25 SMS free every month. You can also makeoutgoing local calls at just Rs. 1.25 and STD calls at only Rs. 2.64. Atnominal monthly rentals.



Local/STD Charges per minuteDistance (Km) To Cell To WLL To

FixedLocal 1.25 1.25 1.25Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges per minuteTo Gulf and Africa 17.24To Pacific Rim countries* 17.24To Rest of World 14.24

Value Added Service 25 SMS per month free

Approximate Financial Implications100min 460200min 595300min 730400min 865

TALK 399N

50 SMS free every month. Outgoing mobile-to-mobile local calls for just75p. It doesn't get better than this.





Value Added Service 50 SMS per month free


TALK 599N

Reach out to your friends in Delhi at just 50p per minute for all local GSMcalls. Enjoy a full 100 SMS free per month and 250 Localmobile-to-mobile minutes at 30p only. Staying in touch just got moreaffordable.





Value Added Service 100 SMS per month free250 Local M2M minutesat 30p


TALK 999

Enjoy full 500 minutes of mobile-to-mobile local calls @ just 30p perminute, and 200 minutes of STD mobile to mobile minutes @ 50p perminutes. All this and more, for a monthly rental of Rs 999 only.





Value Added Service 200 SMS per month free500 Local M2M minutesat 30p200 Mobile STD min at50p


HUTCH SERVICES

Staying connected becomes a lot easier with Hutch. We have a wide range

of services you can access right from your Hutch phone. From cell

banking to flight updates to call management services, get all that you

want, instantly. Move your mouse over any service to get a brief

description on what it is all about.

Move your mouse over any service to get a brief description on what it is

all about.

CALLER TUNES

Now you can make your friends listen to their favourite song everytime

they call you. Hutch brings you Caller Tunes.

Play popular songs for as many friends as you like. Choose your song

from International hits, whacky sounds to pure instrumental, and more.

Better still, record your own voice and play it for your friends.

You can either set one common tune for all or customize a tune for

individual callers.

MANY TUNES TO CHOOSE FROM

Each category has many tunes to choose from. You can even shuffle your

tunes or record your own voice. What's more, these tunes will keep

changing from time to time. So you have a whole host of options to

choose from.

HOW TO GET TUNES

Just dial 123 and say 'caller tunes' and select your favourite tune.Or send 'ACT CT' as an SMS to 123.For Chennai subscribers send 'CT ACT' as an SMS to 123

for every subsequent Caller Tune.Pay Rs. 6 per min for accessing services on 123.

ITEMISED BILLINGAs a Hutch Postpaid customer, you can choose to receive an itemised

bill at the end of each month. This is a detailed billing statement which

helps you keep track of all your calls. Your itemised bill includes:

· Origin of the call

· Destination of the call

· Duration of the call

· Toll charges

· Airtime and total charge

Get your itemised bill.

· Via post: Pay a monthly rental of 49 only.

· Via e-mail: Pay just Rs. 19 per itemised bill.

Your itemised bill comes free of cost

· If it is your first bill.

· If you have activated STD/ISD facility (details of only STD/ISD calls).

· If you have activated Hutch International/National Roaming facility

(details of Roaming usage only).

How to activate

Dial 600 (toll free) from your Hutch phone and follow the Interactive

Voice Recording (IVR) system instructions to activate the service. A

confirmatory SMS will be sent to you on service activation.

You can also fill up the Service Enrolment Form and mail/fax it to the

address/number mentioned in the form.

RINGTONES AND LOGOSNow you can change the ringtone on your Hutch phone according to

your moods. You can download logos as well. With the Hutch and

Yahoo! tieup you have hundreds of tunes and logos to choose from.

To download ringtones

Type TOP TUNE and send it to 8243.

To download logos

Type TOP LOGO and send it to 8243.

You can choose from the top 10 tunes and logos - which you receive as

SMS along with the download codes.

For every ringtone downloaded, you will charged Rs. 7.00 (including the

cost of SMS sent). For every logo/picture message downloaded, you will

charged Rs. 3.00 (including the cost of SMS sent).

Please note this is a handset dependent service.

HUTCH ONLINEGet all the useful information you need directly on your Hutch phone -

with Hutch Online. Including cricket, finance, entertainment, weather,

astrology and more.

· Simply go to the Hutch Online menu on your Hutch phone.

If you do not see the Hutch Online menu on your phone, send HELP to

123.

We will send you the list of keywords.

· Scroll to the topic on which you need information.

· Select the information and key input as requested on the screen.

You will be charged Rs. 2 per outgoing message. Incoming messages

are free.

You will get the information in the form of a text message. Please

remember to set the Message Centre Number on your phone as

+919811009998.

UNIFIED MESSAGING SERVICELife becomes simpler and convenient with Hutch with Unified

Messaging Service (UMS). This is a one of its kind service launched for

the first time in India by Hutch. With UMS, you can get unlimited access

to emails, faxes and voicemails through your Hutch phone, anywhere

and anytime.

This unique service comes with the following features

Customizable Customize your mailbox with

specialised greetings under different

call-divert conditions.

Text-to-speech

conversion

Hear your emails on your Hutch phone,

from anywhere in the world - with

text-to-speech conversion feature on

your phone.

Single Number

Reach facility

Use the Single Number Reach facility to

reach your Hutch friends by having the

system sequentially call several

telephone numbers as defined by you.

Fax Receive fax messages and get them

delivered to a fax machine nearest to

you or access it through the web.

Voicemail Access your Voicemail through the web

when you are out of the network and

save on long distance costs.

How to activate UMS

· Just dial 111 (toll free) from your Hutch phone and a Hutch Care

Executive will activate UMS for you.

· To receive faxes, you need to subscribe to the facility of Fax,

wherein you would be allocated a different Hutch number for

receiving fax.

· You can get a Hutch fax number by paying a one-time activation

cost of Rs. 250. If you already have a Hutch fax number, you will

need to provide the same to the Hutch Care Executive.

· After the activation of the fax facility, divert your fax calls to

+91996.

How to use UMS

First divert your voice calls to +91999. You can do this by going to the

Call Divert option in the menu of the handset. You would also need to

divert all your fax calls to +91996.

To access UMS from a phone

Dial 131 from your Hutch phone or by dialing 9811198111 from any

other phone (landline & mobile).

To access UMS from Internet:

Your default password will be provided by the Hutch Care executive.

You can change your password after you log in.

How to receive faxes on your Hutch phone

After the activation of fax facility, divert your fax calls to +91996.

Others can send you faxes at your Hutch fax number and you can

receive the fax via your handset or via the website.

How to receive e-mails on your mobile

Your e-mail ID would be [email protected]. When you

receive an email, you will be notified through an SMS on your mobile.

You can either choose to listen to e-mails by dialing 131.

What is the capacity of UMS

UMS has the capacity of 4 MB each for fax, email & Voice Messages.

Charges

UMS comes to you at a nominal monthly rental of Rs. 149 only

(unlimited usage).

GROUP MESSAGING

Party invitations, movie outings, festive greetings... whatever be the

occasion, you can send your message to all your friends at one go!

With Group Messaging from Hutch, you can thus save yourself the

bother of painstakingly sending your message to one person at a

time whether you are on Hutch Prepaid or Postpaid.

How to activate

A simple SMS request is all that is required. Just type GMADD and

send it to 488. Once your Group Messaging is activated you can start

creating your group of recipients. You have the option to make 10

such groups (business, relatives,

friends etc.).

Creating a group

You can create your group directly from our web site, whether you

are on postpaid or prepaid.

Charges

You can send messages to all the recipients in your group/s for just

Rs. 2 per message + Rs 1 per recipient.

WAP

With WAP, you can have the Internet directly in your pocket. So if you

are looking for quick and easy delivery of information and services,

your Hutch phone can show it all. Use it to check out news, finance,

shopping, entertainment, travel, entertainment and city service

information etc.

To access this service all you need is a WAP enabled handset and WAP

services activated on your Hutch phone.

This service comes to you at a nominal charge of Re. 1 per minute (1

min pulse).

Please note

This service is available for Postpaid only.

VOICE RESPONSE

Get your Hutch phone to respond directly to your commands. Custom

designed to recognise Indian voices and accents, the Voice Response

service makes your life more convenient. You can get the latest updates

on news, stocks, cricket and your horoscope.

Airtime charges will be Rs 6 per minute (1 minute pulse).

All you have to do is dial 910 and simply state what you want. E.g.

"news." The system will recognise your voice command and

immediately respond with the latest news. Similarly with cricket, stocks

and even your horoscope.

You can choose to skip from one service to the other by just

commanding what you want. The system is intelligent enough to

recognise this and respond accordingly. You can even say 'Help' and get

assistance on navigation instantly.

This service is also personalised. Which means, once you choose to

hear the news in a certain language, or ask for the horoscope on your

sun sign, the system will remember it every time you call again.

Please note

While Hutch ensures that you get clear audio receptivity, extraneous

noises or sounds may interfere with the service.

MTNL DIRECTORY

Looking for your long lost crush? Trying to get in touch with a school

friend? Tracking down is now easy with the Delhi MTNL Directory on

your Hutch phone.

How to get a telephone number:

Type TEL < Last name> < First name initial> <Middle name initial>

<Area>

E.g. TEL Gupta R K Lajpat Nagar

If you do not know the middle name:

Type TEL < Last name> < First name initial> <Area>

E.g. TEL Gupta R Lajpat Nagar

How to get an address:

For detailed addresses of the person,

Type TEL <Telephone number>

E.g. TEL 2726937

Send the message to 123 . You will be charged Rs. 2 per outgoing

message. Incoming messages are free.

You will get a SMS with the required details.

Please note that the number you request for must be a part of the MTNL

Directory.

ONLINE FLIGHT STATUS

You don't have to spend your precious time waiting at airports to find

out the status of your next flight out of Delhi. Get your flight status

reports and schedules for Jet Airways and Air India directly on your

Hutch phone by simply sending a text message. And what's more, you

can even set alerts to notify you via SMS if your flight is delayed.

You will be charged Rs. 2 per outgoing message. Incoming messages

are free.

SMS

Message your family and friends through Hutch SMS Services. It's

convenient and affordable. Communicate with cell phone users in over

100 countries and anywhere in India - by sending and receiving text

messages.

Pay just Rs. 2 per message for sending SMS anywhere across the

country. Pay Rs. 5 per message everytime you send an SMS to

international numbers (effective 03rd September, 03) - no matter

whether you are a prepaid or a postpaid customer*.

Please Note

Hutch has the technological expertise to deliver messages to each of

its alliance partners. The successful delivery of messages will, however,

depend upon the network of the alliance partner.

Dial-in-Services

Hutch brings you more conveniences at your fingertips. Use our

Dial-in-Services to check cricket scores, horoscope, up-to-the minute

news and other relevant information on services that touch your

everyday life.

All Dial-in-Services carry a flat charge of Rs 6 per minute (1 min pulse).

Here's a shortlist of services you can access -

Service Number

NDTV Online 123

Info Line 301

Dial-n-Deliver 306

Cricket Online 123

Tarot Line 314

Cell Rashi 315

Dial-a-Pizza 303

Dial-a-Cab 335

Voice Response Service 123

NDTV Online

Hutch connects you with what's happening around the world, 24 hours

a day, 7 days a week, 365 days a year.

Stay tuned in by simply dialing 123 on your Hutch phone for the latest

feeds. Get your political, business, international and sports news

headlines and reports, in both, English and Hindi.

Info Line

A service in association with "Just Dial", Info Line brings your city right

at your fingertips. Just dial 301 on your Hutch phone and gain access to

Yellow Pages and lots of general information.

Dial-n-Deliver

Dial 302 to send flowers, cakes and chocolates to that special someone,

or courier important documents to destinations across India. This

service is in association with First Flight Couriers.

Cricket Online

Dial 123 to enjoy cricket live on your Hutch phone. This service

provides you a ball by ball update, team compostions, toss details,

score-board details etc.

Tarot Line

Glimpse into your future through Tarot cards by dialing 314 from your

Hutch phone. Tarot combines Astrology, Numerology, Symbology and

the Occult to help you gain insights into the past, present and the

future.

Cell Rashi

Unravel the mysteries of the future on Cell Rashi. Dial 315 from your

Hutch phone, listen to your forecast and get answers to your queries.

Dial-a-Pizza

Hungry kya? Simply dial 303 from your Hutch phone to order

mouthwatering Domino's pizzas, delivered within 30 minutes, right at

your doorstep. You will need to pay for the pizza at the time of delivery.

Dial-a-Cab

It 's no longer difficult to find a cab just when you need it. Simply dial

335 on your Hutch phone and book a luxury cab right away.

Voice Response Service

Dial 123 from your Hutch phone and simply state what you want -

news, cricket, stocks and horoscope. You can listen to specific

information as well - for instance, while listening to cricket you can ask

for a particular player's score. You can choose to skip from one service

to the other by just commanding what you want, or say "help" anytime

for assistance. You can also choose to get information completely

customised to your needs - so you can hear news in a specified

language, or ask for horoscopes on your sun own sign.

RECHARGINGYou can recharge your Hutch prepaid connection either by buying

a coupon or through eTopUp

Recharge coupon denominations

Pick from any of the following recharge coupons and stay connected.

Recharge as you like

MRP

(Rs.)

Calling

Value

(Rs.)

Service

Tax

Processing

Fee

Minutes

AvailableValidity

(days)

55 17 5 33 10 0

115 58 11 46 35 0

220 90 20 110 54 15

335 154 31 150 92 30

375 190 35 150 113 30

575 372 53 150 221 30

1150 894 106 150 532 60

3350 2740 310 300 1631 365

eTopUp

eTopUp is an exclusive and paperless recharging facility for Hutch

Prepaid customers. Your prepaid card will be recharged instantly and

you will also get an SMS confirming the same. What's more, you can

recharge your prepaid card with any amount starting from Rs. 55 till Rs.

10,000. No need to call the IVR to recharge. Just tell your Hutch eTopUp

dealer your Hutch number and the amount you wish to recharge with.

Here's how it works

On your request, the dealer will directly recharge your card

using his mobile.

Just mention your Hutch number and the amount you wish to

recharge.

Both you and your dealer will receive an SMS in a few seconds

confirming the recharge.

Just pay your dealer and your transaction is complete

Do make sure that the dealer enters your correct mobile

number and the amount you wish to recharge.

You can dial *141# from your Hutch phone and your current

balance will be automatically displayed on your handset screen

for a short duration.

Check out your options below:

Range (Rs) Processing

Fee

(Rs)

Validity

(days)

55-114 33 0

115-219 46 0

220-330 110 15

331-374 150 30

375-574 150 30

575-699 150 30

700-1149 99 30

1150-1348 150 60

1349-3349 99 60

3350-5000 300 365

Average Rate Calculation

Type of Cal l

Rate (Rs/min)% Distribution

Rate

(Rs/min)

Effective

Rate

Local - H2H 32% 0.99 0.22

Local - Others 47% 1.99 0.74

STD - M2M 14% 2.64 0.37

STD - Fixed 7% 2.64 0.18

Average Rate = Rs 1.51/min

Pie-Chart Showing % Distribution Of Avg. Rate Calculation

Special offers:

Recharge with Rs.199

Recharge with an amount of Rs199 on eTopUp to get 1 month validity

and Rs.50 talktime.

Recharge with R.998

Get 1 year validity and Rs.25 talktime on a recharge of Rs.998 on

eTopUp. Limited period offer

Recharging Instructions

How to Recharge

Just follow these simple instructions on our interactive voice based

system and recharge your Hutch Prepaid instantly.

1. Tear open the Hutch Refill Coupon to obtain the 14-digit recharge

code.

2.Dial 140 from your Hutch Prepaid phone, free of cost.

3.

option.

4.Enter the 14-digit refill secret code of your recharge coupon when

requested.

5.Your Hutch Prepaid is automatically recharged and your new talk

time and validity is played to you.

Remote Recharging

You can refill your Hutch Prepaid card from a landline or any other

mobile phone with ease. Just follow these simple steps:

1.Dial 98110 00004 from any phone.

2.Dial 91 followed by your Hutch phone number.

3.Enter the 14 digit recharge secret code of your recharge coupon

when requested.

4.Your Hutch Prepaid is automatically recharged and your new balance

is played to you.

Balance & Validity Enquiry

You can dial *141# from your Hutch phone and your current

balance will be automatically displayed on your handset screen

for a short duration.

Dial *146# from your Hutch phone to know the date till which

your Hutch Prepaid is valid. The date will be automatically

displayed on your Hutch phone for a short duration.

Dial 140 from your Hutch phone, follow the prompts and select

the option for balance and validity period enquiry. You can

listen to the current balance on your Hutch phone and the latest

date till which your Hutch Prepaid is valid.

RENT A MOBILE

Hutch rental pack equips you with:

Customized solutions

24 hour toll-free helpline

Delivery anywhere in India

Value Added services like, STD, ISD, Roaming,

and more

A mobile phone instrument

Hutch SIM card

Fully rechargeable battery

One charger

Instruction guide

VALUE ADDED SERVICES

The following value added features will already be pre-activated with

your Hutch Prepaid connection:

Calling Line Identification

Call Waiting

Call Forwarding

SMS

Roaming on Hutch Prepaid gives you the most extensive coverage

across India and in over 100 countries around the world. Now enjoy

Two-way Roaming on your prepaid card in most locations in India and

stay in touch wherever you go.

http://www.hutch.co.in/delhiHome/productsandservices/callerid.asp

http://www.hutch.co.in/delhiHome/productsandservices/cms_callwaiting.asp

http://www.hutch.co.in/delhiHome/productsandservices/cms_callforwarding.asp

http://www.hutch.co.in/delhiHome/productsandservices/sms.asp?s=1

http://www.hutch.co.in/delhiHome/roaming/hutchprepayroaming.asp

ROAMING

Describes mobile cellular telephone use, which involves passing from the

local service area of one company to that of another with a compatible

network technology. This can also be done at the international level.

Within your home network, this means that your mobile phone

automatically sets up communication procedures with different radio

base stations when on the move.

Aircel Digilink India Ltd (Hutch-Haryana - Haryana) - Network

Information

Operator Name:

Aircel Digilink India Ltd

Network Name:

Hutch-Haryana - Haryana

Technology:

GSM 900

Network Status:

Live July 1997

OUT OF CIRCLE

Now you can always stay connected, no matter where you are. With the

Hutch Roaming facility, you can use your Hutch phone in over 158

countries worldwide and over 1500 cities and towns across India. Hutch

Roaming makes life easy and convenient for you.

Free incoming call while roaming in Tamil Nadu

Roaming now gets better with Hutch. Enjoy free incoming calls anywhere

in Tamil Nadu while roaming on the BPL network.

One number across the globe

Your cell phone number and PIN number remains the same whether you

are in Bangalore, Chennai, Bombay, Paris or anywhere else in the world.

SeamlessRoaming

Since your number remains the same wherever you go, all calls get

forwarded to you in the roaming partner networks. So that you do not

miss any calls. The caller also does not need to know your location.

Furthermore, the caller does not require STD/ISD facilities to call you, if

the call is being made from within the service area of your home net work.

What's more, wherever you are, you are always just a local call away from

those who need you because you pay for the long distance part of any

incoming call.

Only one bill

You get one consolidated bill that includes all your expenses in Indian

rupees, even if you use the service in more than one city or country. Thus

you save on your precious foreign exchange also.

Very Economical

You don't have to make any more expensive calls from your hotel suite.

Simply call up from your single Hutch number.

Voicemail Access

With Hutch you can access your Voicemail from anywhere on earth.

Including a fixed line. Call up 098840 11110 to access your voicemail

when you are roaming.

Extra services

Here are a few handy tips to help your Hutch phone last longer and

perform better:

Don't let your phone get wet

· Even slight amounts of water can corrode internal components, causing

anything from the display to the memory to quit working. In most

cases, water-damaged phones have to be replaced.

· Keep your phone away from water and sand. If you must take your

phone to the beach, then make sure to keep it in its protective case.

· Phones can even be damaged after being set on a wet bar or being

dialled with wet hands.

· If you do accidentally spill a liquid into the handset, take your phone to

an authorized service center for cleaning.

· Don't turn it on or off until it has completely dried. Contact the product

manufacturer for more.

·

Even while cleaning the keypad, use only a soft, dry cloth. The rest of

your handset may be cleaned with a damp cloth, using a mild solution

of detergent and water only.

Try not to drop or impact your phone

· Depending on what type of surface it lands on, dropped phones can

suffer cracked screens or dislodged internal components.

· The worst damage occurs when a falling phone is connected to an

accessory such as a headset.

· While you're walking around, a good way to keep your phone securely

at your side is to use a belt clip or a holster. This also keeps your

phone from being mashed inside a briefcase.

Don't subject your phone to harsh weather conditions or very extreme

temperatures

· If you use your phone in the car, it's a good idea NOT to leave it there

on a sweltering afternoon.

·

mobile phone manual for more detailed information about acceptable

weather conditions for your phone.

· A mobile phone can heat up internally if you leave it plugged into a

charger longer than the time recommended in your phone's manual.

Daily overcharging can destroy a battery and melt internal phone

components. It is better to completely discharge the phone's battery

when it is low, rather than to partially recharge it.

Treat your phone with care

· Do not connect positive and negative contacts with a metal object. Use

a pencil eraser to carefully clean the battery contacts.

· Do not leave your mobile phone unattended to. If your phone is stolen,

call Hutch Care immediately. As with credit cards, we will deactivate

your phone number to prevent your account from being charged with

fraudulent calls.

S.W.O.T. ANALYSIS

STRENGTHS

Hutch opens up to a new world of communication - where we can stay in

touch always, the way we want to, where ever we are. To begin with, we

can enjoy free incoming calls - no matter whether you are on Hutch

Prepaid or postpaid. Plus a host of services and lots more.

Hutch Prepaid

· Recharge as we roam- anywhere

in India.

· Recharge from any phone.

Hutch Postpaid

· Select the best Talk Plan according to

your usage.

Get more with Hutch

http://www.hutch.co.in/delhiHome/buyhutch/talkplans.asp

You can now select your ideal talk plan using also make STD calls from

your mobile to any mobile at reduced rates. Click here to see our tariffs

at a glance.

And that's not all. Hutch brings you a wide range of products and

services that are easy to access and simple to use. From flight updates to

pizza delivery to fax and data services, you can get what you want, right

from your Hutch phone. Roaming enables you to stay connected in over

1000 cities across India and over 100 countries around the world.

We also offer you convenient payment choices , to help you pay your bills,

the easy way. You can now recharge your Hutch Prepaid & Postpaid

connection completely at your convenience - wherever you are, whenever

you want to. So whether you run out of balance in the middle of the night,

or want to save the bother of buying a recharge coupon every time, Easy

Pay ensures that you always stay connected.

Get the power to recharge whenever you want. Just fill up a simple form

beforehand and follow some simple IVR instructions anytime you want to

recharge.

http://www.hutch.co.in/delhiHome/buyhutch/TariffsAtGlance.asp

http://www.hutch.co.in/delhiHome/productsandservices/ourservices.asp

http://www.hutch.co.in/delhiHome/productsandservices/ourservices.asp

http://www.hutch.co.in/delhiHome/roaming/roaming.asp

http://www.hutch.co.in/delhiHome/productsandservices/paymentoptions.asp

http://www.hutch.co.in/delhiHome/productsandservices/easypay.asp

http://www.hutch.co.in/delhiHome/productsandservices/easypay.asp

OPPORTUNITY

To implement this philosophy, we have taken several measures like a flat

organizational structure. There are only three levels of responsibilities

ranging from the Board Of Directors, Division Heads to Department

Heads. Other visible features of this philosophy are an open office,

common uniforms (at all levels), and a common canteen for all.

This structure ensures better communication and speedy

decision-making processes. It also creates an environment that builds

trust, transparency and a sense of belonging amongst employees

BIBLOGRAPHY

www.hutch.co.in

Pace Setters

Mr. Manish Sansi

http://www.hutch.co.in/

CONCLUSION

Hutch is currently the world’s largest telecom service provider.

Hutch has high quality service with variety of options and all this

at a low cost.

Today, Hutchison is the one of the largest providers of cellular services in

India with presence in all the major regions-Mumbai, Delhi, Karnataka,

Andhra Pradesh, Chennai, Kolkata, Gujarat, Haryana, Rajasthan, UP (E), UP

(W), Rest of Bengal and Punjab.

It is also the country's largest roaming operator, with a more extensive

network in India and around the world than any other operator.

Hutchison affiliates jointly account for the largest number of cellular

subscribers in India numbering over 7.6 million.

About hutch celluler

Business

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