About Air Charter Service (ACS) - Extravisions3.extravision.com/aircharter/docs/Cargo...
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Transcript of About Air Charter Service (ACS) - Extravisions3.extravision.com/aircharter/docs/Cargo...
About Air Charter Service (ACS)
Experts in Cargo Aircraft Charters
Your Personal Account Manager
Global Coverage
Time-Critical Cargo Charters
Technical Expertise
A Full Range of Cargo Aircraft
Industry Requirements and ACS Solutions
Heavy and Outsized Cargo
Dangerous Goods
Urgent ‘Go Now’
Remote and Hostile Locations
Humanitarian Aid
AOG Solutions
Why Air Charter Service?
Contacts
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Founded in 1990, Air Charter Service (ACS) has grown steadily
to become one of the world’s leading providers in cargo aircraft
charters. Today, we employ more than 250 aviation experts
worldwide, co-ordinating over 6,000 full charters a year, and
earn an annual revenue in excess of $400 million.
Operating fully staffed offices across North America, South
America, Europe, Africa, CIS, the Middle East and Asia, we
are fluent in more than 40 languages. We are committed
to providing a level of personal service which exceeds your
highest expectations, so that you can enjoy total peace of
mind, entrusting us with your cargo.
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Our experience and technical expertise in cargo chartering are
what set us apart from many of our competitors. Every account
manager spends time on the tarmac, learning exactly what it
takes to run a successful cargo flight – from start to finish.
We have access to over 50,000 aircraft worldwide and, with our
global network of offices, will always be able to find the right
aircraft for your cargo needs.
ExpErts in
cargo aircraft
chartErs
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The key to our success is our approach. Your personal account
manager will start with the enquiry and manage the entire process
through to the end, providing you with a single point of contact, along
with progress reports, to ensure that you have all of the information
which you require. Our experienced team is available 24/7, with
members undertaking six months’ intensive training, before they can
manage an account. Our trainees are also required to ‘rep’ charter
flights, watching ground movements and cargo being loaded.
YoUr pErsonaL
accoUnt ManagEr
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ACS’s global reach and long-standing relationships with a multitude
of airlines ensure that we have the ability to access over 50,000
aircraft worldwide. Our global network of offices works together
to source the most competitive rates and contributes to our long-
lasting and ongoing success.
gLoBaL
coVEragE
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An urgent part is required for this automotive factory but has to come from overseas.
Your personal account manager will liaise with our global network of offices… …to find the most suitable aircraft for your
cargoThe part arrives in time – losing no down
time in production.
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We have extensive experience in providing aircraft
charters in time-critical scenarios, creating rapid and
effective solutions in go-now situations. We can have a
flight airborne within an hour of confirmation, using our
strong and far-reaching industry connections to source
suitable aircraft quickly.
tiME-criticaL
cargo chartErs
The part arrives in time – losing no down time in production.
The order is fulfilled.
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Our experienced cargo team has a wealth of technical
expertise. With so many varying loads, it is vital that
we understand the dimensions and capabilities of each
and every aircraft, ensuring that the right solutions are
created for your cargo.
tEchnicaL
ExpErtisE
138 x 85
134 x 86
125 x 96
140 x 102
138 x 102
140 x 86
112 x 90
136 x 128
252 x 173
252 x 173
134 x 86
134 x 98
SD 120 x 123ND 140 x 98
SD 120 x 123ND 140 x 98
10,665
8,405
10,594
17,096
20,306
191 x 113 20,482
7,769
162
6,356
25,956
26,486
38,846
15,891
26,804
Main Door Size (WxH) (in)Main Door Size (WxH) (in) Load Volume (ft3)Load Volume (ft3)
126 x 122 3,883
51 x 53 600
47 x 47 247
90 x 71 812
6,568
125 x 96 9,534
Kingair 90
Metro III
Cessna 406
2,200 145 x 50 x 47 63 x 43
4,408 361 x 45 x 41 53 x 51
Falcon 20 4,500 240 x 60 x 55 74 x 55
3,086 134 x 60 x 51 47 x 47
DC-3
SD 360
HS 748
7,716 394 x 79 x 85 85 x 69
7,040 320 x 73 x 73 55 x 66
13,225 415 x 74 x 71 105 x 69
Metro II 2,755 354 x 43 x 50 53 x 51
AN 12
DC 8 71/73
B 757-200F
A300 B4F
DC 8 62F
B 707
39,683 521 x 138 x 97 110 x 94
99,208 1,535 x 123 x 83
79,366 1,311 x 139 x 84
98,105 1,398 x 188 x 96
92,594 1,299 x 127 x 86
88,185 1,378 x 112 x 90
IL-76
MD 11
DC 10-30
B 747-400F
AN 124
L-100-30
105,792 787 x 136 x 128
187,392 1,732 x 192 x 96
143,300 1,466 x 220 x 92
264,996 1,890 x 191 x 119
264,554 1,436 x 252 x 173
AN 225 551,155 1,785 x 252 x 173
46,285 633 x 118 x 102 118 x 107
B 727-200F 53,000 1,067 x 138 x 84
B 767-300F 119,050 1,531 x 177 x 98
B 747-200F 245,998 1,890 x 191 x 119
3,001
IL 96-400T 194,007 1,749 x 225 x 113
4,940
Bandeirante
Mil 8
AS 332
Ka 35
Mil 26
3,306 232 x 52 x 56 71 x 56
AN 26 12,125 437 x 90 x 65 90 x 65
AN 74 22,040 413 x 85 x 87 94 x 89
Maximum Payload (lb)Maximum Payload (lb) Aircraft typeAircraft type Main Hold Size (LxWxH) (in)Main Hold Size (LxWxH) (in)
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Piper PA-31 1,322 152 x 40.5 x 51 25.6 x 44 152
44,080 473 x 126 x 122
8,816 286 x 71 x 61
11,020 178 x 51 x 52
8,816 210 x 90 x 71
424
350
247
114
464
1,942
Saab 340 8,487 512 x 85 x 69 53 x 51 1,264
ATR 42 12,566 433 x 78 x 69 50 x 60 1,800
635
B 737-400F 42,410 960 x 125 x 84 134 x 82 5,438
494
1,059
1,836
A310-300F 89,287 1,299 x 188 x 94
ATR 72 18,073 706 x 89 x 75 50 x 60 2,683
Lear 25 7,640 158 x 48 x 44 36 x 39 197
BAe ATP 18,077 610 x 79 x 71 103 x 68 2,753
DC 9-15F 23,000 528 x 108 x 81 136 x 81 3,200
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a fULL rangE of cargo aircraft
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indUstrY rEqUirEMEnts
and acs soLUtions
We receive a wide range of requests daily, from AOG and
hazardous goods to go-now and outsized loads. In order
to provide the successful solutions in the examples which
follow, we rely on our industry experience and knowledge.
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“Our organization was hugely impressed with the professional and get-it-done attitude
of your team; as you can see, they went way beyond the call of duty in this operation.
We did not expect you to get involved in such a way, but, on reflection, without your
assistance, the operation would have been a much tougher assignment.”
Branch manager of a logistics organization
Requirements:
CARGO: Control unit
WEIGHT: 80,640 pounds
AIRCRAFT: IIyushin-76
ROUTE: Vatry International, France – Port Harcourt, Nigeria
An experienced logistics organization urgently required an aircraft to
transport an extremely awkward load. The cargo could not be dismantled,
so transporting the item in one piece was the biggest hurdle.
Solution: TECHNICAL EXPERTISE
It was by applying many years’ experience and discussions with various
operators that ACS was able to determine whether this was, in fact,
loadable at all. ACS ensured that the operation would be successful by
making sure that loadmasters went to the site, measuring and checking
everything, before a contract was agreed on. The cargo fitted, with only
millimetres to spare, and arrived safely in Port Harcourt.
hEaVY and
oUtsiZEd cargo
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dangEroUs goods
Requirements:
CARGO: Oil refinery components
AIRCRAFT: Embraer 110
ROUTE: Cape Town, SA – Pemba, Mozambique – Dar es Salaam, Tanzania
To provide a charter for two different pieces of dangerous cargo: class 1
explosives and class 7 radioactive materials.
Solution: INDUSTRY KNOWLEDGE
ACS located an Embraer 110 aircraft, available for immediate charter.
Owing to the size of the oil refinery components, the cargo was able to
fit easily in one aircraft, provided that it was properly segregated in flight.
Once confirmation had been received, the aircraft was positioned for
loading first thing the next morning. An all-night shift ensured that the
flight and landing permissions were organized for the transportation of
dangerous goods.
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“Your great communications flow and accessibility were amazing, and I appreciate everything you did
for us. Our alignment with you and Air Charter Service has produced very many smiles on the faces
of our client – and this was what it was all about. We look forward to working with you in the future.”
A freight forwarder
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“Good customer service, efficiency and speed are essential elements we expect from
all our suppliers and ACS provides that for us. We would not hesitate in recommending
them as trustworthy and reliable suppliers who offer a value added service.”
A freight forwarder specializing in time critical cargo
Requirements:
CARGO: Automotive spare parts
AIRCRAFT: 2x Learjet 35
ROUTE: Zurich, Switzerland – Gander, Canada – Chicago, USA
Subsequent to the reopening of European airspace, following the air
travel restrictions caused by the volcanic ash cloud in 2010, ACS received
an urgent request to charter a small amount of automotive spares for a
production line.
Solution: RAPID RESPONSE
In order to respond to the urgent request, the original built-up wooden pallets
were separated, enabling them to be loaded onto smaller jets. The cargo was then
flown to the USA, via Canada, where it was transhipped to its final destination.
By mobilizing two separate, smaller aircraft and transhipping the cargo between
them in Canada, ACS was able to save time by avoiding lengthy delays caused by
traffic rights applications and positioning flights. In offering a Canadian-accredited
aircraft, ACS was also able to obtain Canadian permits much faster than flying the
cargo directly from Europe to the USA, saving the client vital time.
UrgEnt ‘go noW’
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rEMotE and hostiLE Locations
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Requirements:
CARGO: Construction equipment
AIRCRAFT: Ilyushin-76
ROUTE: Fujairah International Airport, UAE – Camp Bastian Airport,
Afghanistan
Owing to the impending danger of travelling along the roads connecting
Kandahar and Camp Bastian, ACS had been asked to conduct many
charters into the region – up to 30 per month, at times.
Solution: GLOBAL COVERAGE AND LOCALIZED KNOWLEDGE
One programme, in particular, ran for eight months, whereby ACS
organized a series of 65 charters, carrying essential construction
equipment.
Local knowledge of the region ensured that this project ran smoothly,
selecting the most effective aircraft for the mission. The ability to land
on shorter runways, take off on a higher gradient and perform spiral
landings (a technique commonly used when flying in war zones) made
it the right selection.
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“ACS has supplied chartered aircraft to us in support of transporting cargo to hostile locations. We have found
them to provide a reliable and cost-effective service and would describe them as a dependable supplier.”
Captain of a military department
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“The industry’s role in the aid & recovery operation further underlines its importance in the world as by far the quickest
means of bringing survivors home and transporting vital equipment and expertise to the disaster scene. I am grateful
for your swift response and would like to send my sincere thanks to all of those involved in the relief effort.”
A senior government official
Requirements:
CARGO: 11,200,000 pounds of emergency aid and equipment
PASSENGERS: 400
CHARTERS: 100+
AIRCRAFT: 20 aircraft types
In January 2010, an earthquake measuring 7.0 on the Richter scale hit
Port-au-Prince, the capital of Haiti, killing and injuring tens of thousands of
people, devastating the capital and surrounding areas.
Solution: RAPID RESPONSE
Owing to the weather conditions in the UK, flights were restricted;
however, with the aid of Gatwick Airport, the runway was cleared of
snow, enabling the first plane for Haiti, carrying the search & rescue team,
to depart ahead of commercial traffic. In the months which followed,
ACS chartered more than 100 aircraft and carried 11,200,000 pounds of
emergency aid into the region.
hUManitarian aid
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aog soLUtions
Requirements:
CARGO: Aircraft engine
WEIGHT: 33,600 pounds
AIRCRAFT: Antonov AN-124
ROUTE: Stansted, London – Boston, USA
ACS received the request from a major British airline which had an AOG in
Boston urgently requiring a new engine.
Solution: AIRCRAFT AND GLOBAL KNOWLEDGE
The engine manufacturer was based in the UK, so the only choice was to
charter an aircraft to fly the engine from the UK to the United States.
Owing to the part being over 13 feet in height, the selected aircraft
was an Antonov AN-124. The engine promptly arrived at the airport, where
ACS was on hand to help to co-ordinate loading the engine onto the aircraft.
The charter was a success, and the airline was able to regain its schedule
and keep its fleet flying.
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“This is what sets you apart from ‘the others’: your attention to detail and concise communication.
I have really enjoyed working with you on this shipment. Thank you very much for your good work.”
A freight forwarder
• International network of offices, with staff fluent in more than 40 local languages
• Global buying power, arranging over 6,000 charters annually
• Expert knowledge in all aspects of cargo aircraft-chartering
• Personalized service from your dedicated account manager, 24/7
• Award-winning training programme, with more than 20 years’ experience
• 24-hour operations, providing an immediate response in time-critical situations
• Technical expertise
• Access to over 50,000 aircraft worldwide
• Trusted supplier to a wide and diverse range of industries
• In-house compliance and legal department, ensuring that aircraft are
regulated by local CAA authorities
• Financially secure
• Carbon neutral for five years, offsetting all operational emissions
• Corporate responsibility policy which includes donating to a variety of
worldwide projects, from the construction of hydroelectric power plants to
aiding orphans in deprived regions
WhY air chartEr sErVicE?
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USA
New York: +1 516 432 5900
Los Angeles: +1 310 873 5821
Florida: +1 386 255 8810
CANADA
+1 416 628 9422
BRAZIL
+55 11 3586 0500
UNITED KINGDOM
+44 20 8339 8555
SPAIN
Madrid: +34 91 418 3222
Barcelona: +34 93 707 9318
Bilbao: +34 94 667 0516
FRANCE
+33 1 40 09 42 02
GERMANY
+49 69 509 528 530
SOUTH AFRICA
+27 10 590 1099
RUSSIA
Moscow: +7 495 775 4271
St Petersburg: +7 812 611 0948
UAE
+971 4 214 9333
INDIA
+91 22 66197099
CHINA
4001 208853 (toll free in China)
HONG KONG
+852 2167 1818
SINGAPORE
+65 63299767
JAPAN
+81 3 3238 5313
AUSTRALIA
1 800 238 741 (toll free in Aus)
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WWW.AIRCHARTERSERVICE.COM
