ABI302 Topic 1 April26

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    Information Systems Management

    (ABI302)

    FUNDAMENTALS

    OFINFORMATION SYSTEMS

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    Introduction System concepts underlie the field of Information

    Systems.

    Understanding system concepts will help youunderstand:

    l Computer networks are systems of information

    processing components.l Business uses of computer networks are really

    interconnected business information systems.

    FUNDAMENTALS OF INFORMATION SYSTEMS

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

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    Introduction (continuation) Understanding system concepts will help you

    understand:

    l Developing ways to use computer networks inbusiness includes designing the basic components

    of information systems.

    l

    Managing information technology emphasizes thequality, business value, and security of an

    organizations information system.

    FUNDAMENTALS OF INFORMATION SYSTEMS

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    What is a system as it applies to theconcept of an information system?

    A system is a group if interrelated components

    working together toward a common goal by

    accepting inputs and producing outputs in an

    organized transformation process.

    1 - SYSTEM CONCEPTS

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

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    A system has three basic interactingcomponents or functions:

    l Input

    l Processingl Output

    These functions are accomplished with

    storage. It involves a device (database orspreadsheet) into which data can be entered,held and retrieved.

    1 - SYSTEM CONCEPTS

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

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    1 - SYSTEM CONCEPTS

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    Components of a System

    Input

    involves capturing and assembling

    elements that enter the system to be

    processed.

    basically a collection of data as close as

    possible to the source.

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    1 - SYSTEM CONCEPTS

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    Components of a System (continuation)

    Processing

    involves transformation processes that

    convert input into output.

    Basically, converts data into usableinformation.

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    1- SYSTEM CONCEPTS

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    Components of a System (continuation)

    Output

    involves transferring elements that have

    been produced by transformation process

    to their ultimate destination.

    examples: printed reports, graphs on

    monitors, audio, video, etc

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    1- SYSTEM CONCEPTS

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

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    2 - FEEDBACK AND CONTROL

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    Additional Functions of a System

    Feedback

    data about the performance of a system

    example: Stock performance is feedback to

    a broker.

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    2 - FEEDBACK AND CONTROL

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    Additional Functions of a System

    Control

    involves monitoring and evaluating

    feedback to determine whether a system is

    moving toward the achievement of its

    goals.

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    2 - FEEDBACK AND CONTROL

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    Additional Functions of a SystemControl (continuation)

    examples: enforcement of business rules

    and performance monitoring.

    function should produce feedback about its

    input, processing, output and storageactivities.

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    3 SYSTEM CHARACTERISTICS

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    Control

    Process OutputInput

    System Boundary

    Other Systems

    Environment

    Feedback Feedback

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    3 SYSTEM CHARACTERISTICS

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    Environment

    where a system exists and functions

    Subsystem

    when a system is a component of a largersystem

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    3 SYSTEM CHARACTERISTICS

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    System Boundary

    separates a system from its environment

    and other systems

    Interface

    ashared boundary where some systems

    may be connected to one another

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    3 - SYSTEM CHARACTERISTICS

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

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    4 COMPONENTS OF A SYSTEM

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

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    5 INFO. SYSTEM RESOURCES

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    People Resources

    Hardware Resources

    Software Resources Network Resources

    Data Resources

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    5 - INFO. SYSTEM RESOURCES

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    People Resources

    the most important resource a business

    has

    End Users - people who use information

    systems or the information it produces

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    5 - INFO. SYSTEM RESOURCES

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    People Resources (continuation)

    IS Specialists - people who develop and

    operate information systems (System

    Analysts, Programmers, Computer

    Operators)

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    5 - INFO. SYSTEM RESOURCES

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    Hardware Resources

    all physical devices and materials used in

    information processing which includes

    machines (computers, printers, monitors)

    and media (magnetic disks)

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    5 - INFO. SYSTEM RESOURCES

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    Software Resources

    All sets of information processing

    instructions which includes programs

    (spreadsheet, word editor, database) and

    procedures (documentation and

    specifications).

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    5 - INFO. SYSTEM RESOURCES

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    Network Resources

    allow computers to talk to each other.

    telecommunications networks like the

    Internet, intranets, extranets

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    5 - INFO. SYSTEM RESOURCES

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    Data Resources

    can take many forms:

    - traditional alphanumeric

    - text data

    - image data- audio data

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    5 - INFO. SYSTEM RESOURCES

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    Data Resources (continuation)

    typically organized into:

    - database

    - knowledge base

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    5 - INFO. SYSTEM RESOURCES

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    ControlOf System

    Performance

    ProcessingDataInto

    Information

    StorageOf Data

    Resources

    InputOf DataResource

    OutputOf DataResource

    Communications Media andNetwork Support

    Network Resources

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    5 - INFO. SYSTEM RESOURCES

    I - FUNDAMENTALS OF INFORMATION SYSTEMS

    Data vs. InformationData are raw facts or observation, typically

    about physically or business transactions

    while Information is data that have beenconverted into a meaningful and useful

    context for specific end users.

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    Business examples of the basicactivities of Information Systems:

    Input of Data Resources optical scanning of bar-coded tags on

    merchandise

    6 - IS ACTIVITIES

    II - OVERVIEW OF INFORMATION SYSTEMS

    Processing of Data into Information

    Calculating employee pay, taxes and otherpayroll deductions

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    Basic Activities of IS

    (continuation)

    Output of Information Products

    Producing reports and displays aboutsales performance

    6 - IS ACTIVITIES

    II - OVERVIEW OF INFORMATION SYSTEMS

    Storage of Data Resources Maintaining records on customers,

    employees and products

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    Basic Activities of IS

    (continuation)

    Control of System Performance

    Generating audible signals to indicateproper entry of sales data

    6 - IS ACTIVITIES

    II OVERVIEW OF INFORMATION SYSTEMS