ABC of Man Management

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    A .B.C OF MAN MANAGEMENT

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    Managing, supervising, being aleader is

    the hardest job in the world!

    Because each human being isdifferent and you have to learn how

    to drive each one of them

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    Human are the most complexand complicated beings you'llever have to deal with.

    Many of them have

    similarities but every one ofthem in this world is differentand they all work in a slightly

    different way.

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    Our job as a leader is to getthese complex humans

    working asefficiently as possible.

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    Managing people is likeholding a dove in your

    hand.

    If you hold it too tightly you killit,

    but if you hold it too loosely,you lose it.

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    Select right person forthe job

    Create a PositiveWorkplace

    Respect every

    employee

    A B C of Good

    Management

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    We fail as a manager when wedont monitor their activities

    on daily basis and only expectresults by the end of monthWe fail when we put too much

    of control and we dont allowpeople to share their views, failto resolve their concerns and

    we fail to retain talent an teambuildingWe need to maintain right

    balance of

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    Your sales men are mostimportant

    people for you because they

    are theone bringing business to you

    and theyare the one who make you

    successfulor failrespect them. Dont criticize people,

    discuss their improvement

    areas

    A B C of Good

    Management

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    A B C of Good

    ManagementTrain your people how to dothe job,before you expect them to

    do the jobControl work of your peopleMotivate your people

    Develop your peopleBuild team out of the groupOnly when you build up

    team people

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    Definition ofmanagement

    Management is a process ofdoing any task which involves foursteps

    1. Planning

    2. Organizing

    3. Executing

    4. Controlling

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    Definition of Selling

    Selling is identifying customersneeds and presenting your

    product in such a manner thatcustomer feels that it is thesame product he is looking

    forward toand buy the product

    Customer will buy only if he likes

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    Lets hear a Story

    Team work

    of

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    We can learn a lot from the geesEvery year gees come to India flying

    about 10000 km form SiberiaThis is possible for them only because

    they fly with team work.They fly in V formation which increases

    their flying efficiency by 70%If they try to fly individually they will notbe able to reach IndiaOn their journey they show absolute team

    work, if one gees fall sick two gees comedown to take care of him and dont leavehim alone till the time he is fit to fly againor die

    The leader gees fly in the front and this

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    So like gees when managers formteam the efficiency of the group is

    improved to great extent.Team will always accomplish better

    result than when there is no team

    work and people work as individualsRemember there will be no teamwithout a good team leaderAs a manager your first job is togain confidence of your teammembers and build a team, for thatyou have to be a leader

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    Leadership

    Leadership is ability ofinfluencing people to do the

    job you want them to do,willingly, without usingauthority

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    THE ICEBERG

    SEALEVEL

    BEHAVIOR

    VALUES STANDARDS JUDGMENTSATTITUDEMOTIVES ETHICS - BELIEFS

    KNOWNTO OTHERS

    UNKNOWNTO OTHERS IMPACT

    Your attitude affects yourbehavior and your behavior

    affects your people10%

    90%

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    Attitude of manager ? Since your attitude affect your

    behavior try to have right attitude

    Positive mental attitude /proactive Willing to lead by examples Willing to adapt to different situations

    Caring for the growth and

    development of his team members

    Open minded and receptive to newideas

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    Attitude of manager ?

    Modest and unselfishUnderstandingPeople lovingTeam playerEmpathetic

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    Skills of Managers Learn skills essential for

    managersSelling SkillsPlanning skillsOrganizing skillsCommunication skillsDecision skill

    Human Relation skillsMotivational skills

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    Skills of

    ManagersSupervisory skillsProblem solving skills

    Adjustment skillsListening skillsTime management skillsReport analytical skillsCreativity

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    BE A ROLE MODEL

    Children learn much

    more from what theySEE than what theyHEAR.

    Thats why we needto be their worthyrole model.

    People become

    mirror images of

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    How to motivate

    peopleYou can motivate people if youknow what motivates them

    Find out what motivatespeople and help them toachieve the same, everyindividual have differentmotivation

    Motivatin is ivin reason

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    Tools you have formotivation

    Incentive scheme

    Career growth

    Recognition

    Appreciation

    Hike in salary

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    Why Motivate?

    Helps your most productiveemployees become better

    Helps less productive employeesbecome more productive

    Prevents management fromoverlooking high-potentialperformers

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    How to spot a motivatedworkforce

    Motivated EmployeesContribute to a positive work environmentAffect the morale of those around them

    Are team players

    Are willing to go the extra mile in a crisis

    Put a friendly face to your good nameCare about the companys image and success

    Are more likely to be self starters and innovators

    Have strong personal goals

    Want to keep their jobs or move within the company

    Have a healthy work ethic

    Are committed to problem solving

    Are good for your business

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    How to spot demotivatedemployee

    De-Motivated EmployeesDo not attract or retain clients or

    customers

    Negatively affect the morale of peoplearound them

    Often quit or get themselves fired

    Do not care about the companys image orsuccess

    Call in sick more often than satisfied

    employees in order to do anything else(and may even become ill from the anxietyof going for joint work).

    Will talk of problems most of the times

    May do what is asked of them, but will

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    Balancing

    Leadership &Management

    MANAGEMENT

    LEADERSHIP

    (wea

    k)

    (weak)

    (weak)

    SURVIVE THRIVE

    DIEQUICKLY

    DIESLOWLY

    Right focusToo little controlPoor discipline

    good performanceGood motivation

    No focusNo big pictureOut of control

    No processes or systemsPoor performancePoor motivation

    Balance controlBoth processes and peopleSupported

    Excellent performance andexcellent discipline

    Aiming for perfectionLittle delegation orempowerment

    Good discipline/ controlAverage performancePoor motivation

    (strong)

    (strong)

    stron

    g

    wea

    k

    strong

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    Understand your team members

    You can divide all your teammembers to four basic categories

    Business is people

    Business Management is

    PeopleManagement

    People Management

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    Understand your team members

    You can divide all your teammembers to four basic categories

    q Understand your team members

    q You can divide all your teammembers to four basic categories

    People Management

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    Understand your team members

    You can divide all your teammembers to four basic categories

    q Understand your team members

    You can divide all your team membersto four basic categories

    People Management

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    Learning PeopleManagement

    High efforts CHigh skills

    High Result

    High efforts

    DLow skills

    Moderate Result

    Low skills

    A

    Low effortsLow Result

    Low efforts B

    High skillsModerate Result

    S k I l l s

    eff

    orts

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    A

    Low skills+ Low efforts

    In order to mange these people youneed to train them and motivatethem strongly to increase efforts

    also to keep controls on their

    People Management

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    People Management

    High Skills low efforts

    These people require no trainingbut strong control an motivationform you to ensure performance

    q High Skills low efforts

    These people require no trainingbut strong control an motivationfrom you to ensure performance

    B

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    D

    q High efforts low skillsThese people require training to

    perform as their efforts arealready high and they are already

    motivated

    People Management

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    People Management

    q High Skills and High Efforts

    These people are the star performersyou need to keep them motivated andmaintain a close relationship, they areassets to any organization, they need

    to be trained and groomed for nextposition

    C

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    Seven

    Habits of

    EffectiveManagers

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    The most selfish one letter

    word...........

    "I"

    They Avoid it.

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    The most satisfying two-letter

    word.......

    "WE"

    They Use it.

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    The most poisonous three-letter

    word.....

    "EGO"

    They Kill it.

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    The most pleasing five-letterword.......

    "SMILE"

    TheyKeep it.

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    The hardest working

    seven-letter word..

    "SUCCESS"

    They Achieve

    it

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    The most powerful nine-letter word....

    "KNOWLEDGE"

    TheyAcquire it.

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    Final lesson for

    Managers Dont Fire People, Create

    Fire in Them

    Motivate Yourself and YourTeam

    Only if you are yourself

    motivated you can motivateyour team members

    Treat your people as you

    want ou to be treated b

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    AMAR BIR