Aarhus School of Business. Today’s overall themes Presentations Major changes in Danish...

Aarhus School of Business


Today’s overall themes

Presentations

Major changes in Danish universities since 2007• The new Aarhus University• ASB and ASB Library today and tomorrow• ASB Library Strategy 2009 - 2012

The future af Academic Libraries in Denmark and Europe• From best practice to next practice• New roles and skills


The ASB Library Management Team

Tove BangLibrary & ICT Director,Librarian DB, M.Li.Sc. Member of the ASB Management Board Responsible for ASB Library, ICT & Media

Academic experienceAugust 2008-: Library, ICT & Media Director, Aarhus School of BusinessSept. 1997-: Library Director, Aarhus school of Business1972-1997: Library Director, Engineering College of Aarhus

[email protected]

Karen HarboDevelopment Consultant,Librarian, DB

Head of developing group 2:Integration between Library and Education

Library contact to the Department of Language and Business Communication (ISEK)

[email protected]

Lone JensenDevelopment Consultant,Librarian, DB

Head of developing group 4: Digital rights

Library contact to the Department of Business Studies

Responsible for “Research services” – a cooperation initiative between ICT Department and Library

[email protected]


Major changes in the Danish University Landscape 2007-10

Until December 2006 The number of DK universities and research institutions was 25 (12 universities and 13 research institutions)

After January 2007 – - The number of DK universities and research institutions merged to 8 universities and 3 research institutions

• App. 97% of public research activities is now concentrated at 6 of the biggest universities in Denmark

• App. 3% of public research activites is now devided between the 2 smaller universities

Trend:The Research capacity, money and grants for research are concentrated


Why - these overall changes in the university sector

in Denmark 2007 - 2010

The Goal of the Danish government is to:

- enhance quality in education

- strengthen Danish research and university education - in an international context

- increase the level of business collaboration and innovation of the universities

- increase the ability to attract international funding

- enhance research based services for the public authorities

- increase Danish participation in the EU Framework Programmes

- to see (one or more) Danish universities among the top ten in Europe by 2020

To achieve this goal the Government in 2007 decided to:

- Merge universities and the governmental research institutions


3 universities are now among the biggest

3 Danish universities are now among the biggest in Europe in terms of resources, that is

• University of Copenhagen

• University of Aarhus

• Technical University of Denmark

App. 2/3 of public research and university education in DK takes place in these 3 universities today

But they are not yet ranked among TOP-10 on Times Higher!


Aarhus University - key figures 2009

Key figures 2009

Number of students 38.050

Number of intern.stud. 4.000

Number of ph.d stud. 1.610

Number og researchpublications 11.331

Empoyees 11.000

Turnover 750 mill €

Until the end of 2010 AU is organised in 9 Faculties


Next step - Aarhus University has decided to strengthen the Strategic Management from 2010 -

To strengthen the strategic leadership and the interdisciplinary collaboration across the university, AU has decided to reorganise the university 2010 – 2011 into 4 new faculties.

ASB is merged into ASBSS

At this moment: We are in the middle of new mergers between faculties, departments, centres, management, ICT, Libraries etc….


Aarhus University Libraries until 2010

• At the moment Aarhus University Libraries consists of 27 librariesin virtual cooperation, anchored at the 9 faculties

• Total staff: app. 150 ftq.

• Total materials budget / year app.6.2 mio €

• Cooperation with the State and University Library


Aarhus School of Business (ASB) 2010

But - until the end of 2010 ASB is a ’University School’ at Aarhus University

- a leading business school in EUROPE- full 5-year EQUIS (2009) – among 40 worldwide (new standard)- ongoing to achieve AACSB and AMBA (before 2012)- Intended to get ”Triple Crown” – among 34 worldwide- 6 departments:

Dep. of Management, Dep.of Marketing and Statistics, Dep. of Business Studies, Dep. of Business Communication, Dep. of Business Law, Dep. of Economics

Some ASB Key figures 2009

Number of students 8.049 (ftq)Number of intern.stud. 1.200 from 80 countriesAmount of none Danish faculty members 25%Annual revenue 6.3 mill €


ASB Library – 70th Anniversary 2009


The ASB organisationuntil end of 2010


Mission• The ASB Library is a public research library providing library service

and documentation for ASB research and teaching. ASB Library is a hybrid library - holds printed materials as well as electronic information resources and media.

As a public research library the purpose of the library is:• To provide library services and documentation for the LASB researchers

and teachers. • To serve other interested external users, the business community, and

libraries. • To contribute to make visible and to disseminate the LASB research to the

surrounding world. • To be a player in the national and international co-operation between

libraries.

ASB Library: Strategy & Mission 2009-12


ASB Library: Strategy & Vision 2009-12

VisionASB Library is a modern user-oriented research library. We provide library services for the ASB research, education, and dialogue on a high international level.

• We select a few crucial focus areas (5) that support the vision of the Aarhus School of Business ‘to develop knowledge ideas about growth, innovation, and sustainability for the benefit of students, enterprises, organizations, and Society.’

• We use modern technology, media, and digital infrastructure, and new sophisticated forms of integration between library and learning.

• We are backing up the development of the interdisciplinary co-operation at ASB/AU.

• In order to strengthen the co-operation, ASB Library, ICT & Media are merged in the strategy period to one organizational unit with a joint new name.


ASB and ASB Library add more value to research and education through interdisciplinary co-operation

Interdisciplinary cooperation Synergies Increasing exposure of research and education ->Dissemination -> ICT and system integration/MediaLibrary services => Added value =>Goal: ”Learning & Faculty Support Services”


5 focus areas 2009-12:U1: Vertical and Horizontal organization adjustmentsU2: Interaction between Library and EducationU3: Quality Measurement and BenchmarkingU4: Digital rightsU5: Knowledge Capital / Institutional Repository

ASB Library organization 2009/10

ICT & Media key figures 2009/10

Employees 28 (ftq)Budget/year 4.1 mio € Opening hours (week) 77

Library key figures 2009/10

Employees 29,5 (ftq)Library visitors 400.000 (app.)Opening hours week 77 Printed books 156.053E-books 75.000E-serial titles 44.000Databases 150Budget/year 2.5 mio €


2 contactpersons to each department (6)

2 contactpersons to each research centre(7)

The contactperson deliver services to departments/faculty on:

- How to use the library facilities – 77 hours /week

- How to borrow information ressources

- Proposals for new books or serials to purchase

- How to obtain Interlibrary loans from other libraries in Denmark or outside

- ’Book a librarian’/’Ask the Library’ - search for books, articles, using special databases etc.

- Research@asb. Help to register research or to search in the ASB Institutional Repository.

Some of the main services offered by ASB Library


Some of the main services delivered by ASB ICT & Media 2009-2012

ASB ICT & Media:

•Is in charge of Information and Communication Technology at the whole ASB

•Is responsible for design, and supply of ASB digital infrastructure (networks, hardware/software, telephony, web, digital media)

•Is supplying finished ICT solutions and support to students and employees within a wide spectrum af ICT related tasks - from services to e-learning and digital media, WebTV, podcast, streaming etc.

•We assure that ICT processes are streamlined with international standards (ITIL)

ICT & Media faciltiates all the activities that take place at ASB – 24/7 !


Some results of the collaboration between ASB Library/ICT & Media

Analytical Knowledge Group (Faculty services)

•Bibliometric measures•Book a librarian / book an IT-supporter•Copyright Law & Creative Commons•Databases – company information)•Data extraction and data processing•E-journals and e-books•Reference tools•Research methods and design•Software catalog and software assistance•Statistical and financial analysis•Web survey

Advanced Multimedia Group (Courses on demand)•Deliver IT and Media courses on demand to Students, Faculty and Staff


What has happened at ASB Library since the merges in 2007:

Library and ICT department is merged together-> New possibilities and challenges for developing new services to faculty

- Library budget and staff has not declined – rather the contrary

- ASB Library is still carrying the innovative yellow library shirt!-> the staff are innovative and have excellent skills

So… ASB Library is still ASB Library – but it has no longer status as a university library -> that affects the national and international representation and the brand

-> the highly skilled employees are very attractive to the ”new” university and to the faculties as a whole in the years to come

But - at the moment we don’t exactly know who/where we are after 2011 - !

The Future of ASB Library – What will happen?


Anyway – The strategy ’Library towards 2012’ continue unabated

The ASB Library Strategy

with 5 focus areas…


Focus area 1

U.1: Vertical and horisontal Organizational adjustment

Focusing on handling the organizational adjustments that are to take place in the strategy period 2009-12 in the wake of:

– The library cooperation with the libraries of the Aarhus University and the State and University Library

– The merger of Library, ICT and Media to one organizational unit with a joint name

– Interdiciplinary cooperation at ASB/AU/ASBSS in the future

– New need for competence development and employee care in the future …


U2: Integrating Library and Learning

The Library as Learning Environment

Focus area 2


The development team U2 must

• Attend to the development within the area of Library and Learning at the ASB

• Initiate and manage the education programmes of ASB Library

Focus area 2


Strategic development aspects

• Supporting the educational strategy of the ASB / Aarhus University (AU)

• Taking the international aspects into consideration (international students)

• Embracing the knowledge of the users (lecturers & students)

• Pro-active cooperation with learning environments at the ASB / AU

(dean of education, study directors, learning-support centre)

Focus area 2


Professional background Library and Information Science – as well as understanding within the fields of

Economics, Business Administration, Commercial Law and International Language and Business Communication

ASB staff of information specialists holds

1. Expert knowledge about the use of information sources (functionality of the databases)

2. Knowledge about the interplay between seach and further handling and use of information in learning process, knowledge acquisition, and knowledge construction (Information Literacy as a lifelong competence)

Focus area 2


• Study integrated as well as flexible education programmes & workshops are developed and initiated by the library (2009: 125 sessions involving 3892 studerende)

• All programmes are developed in close dialogue and understanding with study directors and heads of subject, teachers and students at all level of studies at the ASB / AU

Focus area 2


U2 works on the pedagogical dimension of

• Guidance (Infodesk and Book a Librarian)

• Learning & teaching (education programmes & workshops) of ASB Library

U2 continues to inform itself within the learning theoretical field and is thus strengthening the learning supportive activities of the library

Partners and Network: - Local (Aarhus University)- National (Denmarks Electronic Research Library, Royal School of Library and Information Science)- International (European Association of Distance Teaching Universities, European Business School’s Librarian Group).

Focus area 2


U3: Measurement of Quality of Research and Libqual and Benchmark

Measurement of Quality of Research

• U3 analyses the possibility of using citations to/from WoS and Scopus for measurement of the ASB Research

• U3 focuses on the applicability of various journal rankings (Wien, FI etc.)

• U3 cooperates with the focus areas U4 and U5 estimating the need for and the possibility of developing auxiliary tools that can support the researchers selecting high-quality journals

• U3 is cooperating closely with U5 on reports to Danish Agency for Science, Technology and innovation

• U3 is cooperating with other libraries at Aarhus University within the field of measuring quality of research.


LibQual – user satisfaction survey andBenchmark

• Since 2006 ASB Library has made a user satisfaction survey www.libqual.org

• Survey results are benchmarked with other business school libraries in Europe



Examples of cases:

• Support to research registration at ASB. Identifying non-registred publications in PURE by comparing registrations in PURE with result of institutional searches in WoS and Scopus (cooperation with U5)

• Cooperation with U5 on an overview of ASB’s publications according to the national bibliometric research indicator.

• List of criterias which WoS and Scopus have for including journals

• Courses in citation search for students and faculty



• At the moment, the primary focus of the development group, U3, is to support the management of the new Aarhus School of Business and Social Sciences with relevant figures and analysis for the merger and restructuring process. Until now this has resulted in several reports about the research activities at the former Aarhus School of Business and the Faculty of Social Sciences at Aarhus University e.g.:

• One major report containing Curiculum Vitaes for the more than 600 academic employees at the two former institutions. The development group gathered information from several institutional information systems (e.g. the institutional repositories), and merged the information into a joint publication, displaying (among other things) the research areas for groups of researchers, as well as publications and teaching activities in the past years for individual employees.

• A co-authorship analysis on the joint publications, displaying corporational links between faculty of the two former institutions.



U4: Digital rights

Copyright is an overall issue in the library – it is related to support to learning, research and the library business

Strategy: •Retaining deep knowledge in the field of copyright with special focus on digital rights•Communicating knowledge on copyright via:

- Library webpage on copyright- Contact persons’ copyright consultation towards faculty- Facilitating courses in copyright for staff at ASB and AU

Networks: •UBVA, The Danish Confederation of Professional Associations, AC•Danish Research Network – E-learning and the law•DEFF – concerning licenses


Support to the learning environment

• Running the e-compendia service. Copyright handling is a fundamental part of this service

• Copyright consultation in relation to learning materials

• Copyright in relation to ASB Cast

• Copyright advice to students when writing their thesis

• Facilitate and negotiate agreements with Copydan Agreement concerning e-compendia Agreement concerning lecturers use of pictures Agreement concerning digital exam assignments

U4: Digital rights


Support to research

• Copyright consultation in relation to researchers use of copyright protected materials. Use of photos, newspaper articles, graphics etc.

• Copyright consultation in relation to researchers communication of their research results Support to negotiating with commercial publishers Protecting their own rights by using standard contracts

and addendums to author contracts Cooperation with U5 on the Open Access initiative Creative Commons / Science Commons

U4: Digital rights


The developing group is also working with:

• ASB Cast – adding metadata to video presentations and handling copyright issues

• Coordinating Research Services

U4: Digital rights


U5: ASB Intellectual Capital

The development team U5 must:

• Attend to the development and operation of PURE *

• Guarantee that ASB’s Institutional Repository comply with the international standards

• Guarantee that data can be harvested and exchanged with national and international research portals

*Combined Research Information System applied by all universities in DK, which also offers full-text handling



Research@asb – ASB’s Research Portal on the web

• U5 is in charge of operation, contents update, and development of ASB’s research portal on the web

• Cooperation with the Research Dean of ASB

• Future Cooperation with Aarhus University



Theses@asb

• U5 is in charge of the collection, recording, storage of ASB’s theses. The students record and upload their own theses in PURE

• From January 2009 all theses will be recorded (master’s theses from 2003)



Find a researcher AU (Aarhus University)

• U5 is involved in the development of this database. The database gives access to external users to conduct subject search on the researchers at Aarhus University

• Local ASB version is maintained for the time being



Open Access

• U5 collaborates with U4 to promote Open Access at ASB

• Danish universities and the Ministry of Science, Technology and Innovation (DEFF*) are working on policies for Open Access. U5 and U4 are supporting this work

*Denmark’s Electronic Research Library

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