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    MANAGEMENT PRESENTATION BUSINESS ETHICS

    TE

    AMWORK

    ON

    S

    OCIAL

    R.

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    PRESENTED BY :

    AANCHAL SRIVASTAVA

    SHAMPA SHARMA

    ANANT PANDEY

    MANJULA

    RAJENDRA

    RICHA KANODIA

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    ROAD MAP

    MANAGEMENT

    What ismanagement?

    Definitions Salient features of

    management

    Functions ofmanagement

    Team work Work group & teams

    team development

    types of team work Role

    Characteristics of

    effective team benefits

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    ETHICS

    What is ethics?

    Fundamental &characteristics ofethics

    Sources of ethicalnorms

    Imp. & benefits

    Ethics at work place

    scope

    SOCIALRESPONSIBILITY

    What is socialresponsibility?

    Meaning of S.R.

    S.R. of businesstowards diff. groups

    Arguments

    CSR CSR initiatives

    examples

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    WHAT IS MANAGEMENT ???

    MANAGEMENT

    MANAGE + MEN + T

    managing men tactfully to get the things done.

    management as a process of coordination work activities so that

    they are completed efficiently and effectively with and throughother people.

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    DEFINITIONS

    Management is coordination of all resources throughthe process of planning, organizing, directing andcontrolling in order to attain stated goods.

    -HENRY SISK

    Management is the process by which cooperative groupdirects action towards common goals.

    -JOSEPH MASSIE

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    Management is a social and technical process thatutilizes resources, influences human action and

    facilitates changes in order to accomplish anorganizations' goals.

    -THEO HAIMANN

    -WILLIAM SCOTT

    Management is the process of designing andmaintaining an environment, working together in groupto efficiently accomplish selected aims.

    - KOONTZ

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    SOME SALIENT FEATURES OFMANAGEMENT

    Multidisciplinary

    Dynamic nature

    Relative, not

    absolute principle Management science

    or art

    Management as

    profession Universality of

    management

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    Management:Science or Art?

    SCIENCE

    advance by knowledge

    Proves

    PredictsDefines

    Measures

    Impresses

    ART

    Advances by practice

    Feels

    GuessesDescribes

    Opines

    Expresses

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    MANAGEMENT AS A PROFESSION

    The growth of organised, systematized body ofknowledge.

    The evolution of professional schools of management.

    The increasing number and use of managementconsultants.

    A growing emphasis on the ethical behaviour of

    managers. The large number of management associations.

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    UNIVERSALITY OF MANAGEMENT

    All organization areas

    Mnfg. to Mktg.

    H.R. to Acct.

    All sizes of organization

    Small to large

    All type of organizationProfit to not for profit

    All organization levelsBottom totop

    managementis needed in

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    Meaning Of Management

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    PlanningDefining an organizations goals

    Defining an organizations goal

    Establishing strategy for achieving the goals

    Developing a comprehensive hierarchies of

    plans to integrate and coordinate activities

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    OrganizingDetermining What task to be done

    Determining Who is to do them

    Determining How the tasks are be grouped

    Determining Who reports to whom

    Determining Where decisions are to be made

    Nature of management: Functional view

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    LeadingMotivating employees

    Directing activities of others

    Resolving conflict among members

    Selecting effective communication channels

    Nature of management: Functional view

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    ControllingMonitoring the organizations performance

    Monitoring the organizations performance

    Comparing actual performance with previous setgoals

    Correcting any significant deviations

    Nature of management: Functional view

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    T.E.A.M. - Together Everyone AchievesMore!

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    Team work

    The process of working collaboratively witha group of people, in order to achieve a goal.

    Teamwork means that people will try tocooperate, using their individual skills andproviding constructive feedback, despite any

    personal conflict between individuals.

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    TEAM DEVELOPMENT

    How do we know that teams work?

    Numerous benefits cited by both public andprivate sectors over past two decades:-

    Improved quality and productivity

    Increased buy-in & common commitment to

    goals and values Proactive approach to problems; innovative &

    effective problem solving

    Improved communication22

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    Effective sharing of work load andincreased flexibility in task assignments

    Skill development of staff; cross-trainingin roles and responsibilities

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    Use of Teams in the Business World

    During the 1970s and 80s, Americanorganizations were facing multiple problems:

    Waning quality

    High labor costs

    Decreasing productivity

    Poor relations between management andemployees

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    Types of Work Teams

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    Functional team

    A work team composed of a manager andthe employees in his or her unit andinvolved in efforts to improve workactivities or to solve specific problems

    within particular functional unit Problem-solving team

    5 to 12 hourly employees from the same

    department who meet each week to discussways of improving quality, efficiency, andthe work environment

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    Self-managed work team

    A formal group of employees that operateswithout a manager and is responsible for acomplete work process or segment that delivers aproduct or service to an external or internalcustomer.

    Virtual team

    A team that meets electronically; allowsgroups to meet without concern for space ortime

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    Cross-functional work team

    A team composed of employees from aboutthe same hierarchical level but form

    different work areas in an organization whoare brought together to accomplish aparticular task.

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    2. Meeting Facilitator

    Keeps the cycle of communication going Moderator of team meetings; keeps

    discussions on the agenda Ensures that everyone is involved

    Assists the team leader

    3. Convener Schedules meetings and notifies team

    members

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    4. Time Keeper

    Makes sure that the team knows when theallotted time is up for each topic

    Does not pressure the group to start or

    stop, but keeps it informed; encouragesgroup to readjust the agenda if necessary

    Assists the team leader

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    Another View of Team Roles

    Informal Roles:

    Voiceofreason: Canlook at all sidesofa

    situation

    Energizer: Encouragesprogress

    Fact finder: Callsforfactsbeforemakingdecisions

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    Consensusbuilder: Encouragescooperation

    Devilsadvocate: Makestheteam think,

    question, andevenargue; preventshastydecision-making

    Tensionbreaker: Easestension; addshumor

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    the Benefits of Teamwork WithinOrganizations

    Diversity:-

    That variety often leads to creative solutions.Brainstorming sessions uncover ideas and

    answers that might not have occurredotherwise.

    Speed:-

    Duties can be shared and get done quicker.Very large tasks can be broken up among teammembers and are less daunting.

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    Quality:-

    Teamwork encourages a greater commitmentto quality. Team members have more swayencouraging each other than a single manager

    dictating the work.

    Morale:-

    When employees work on teams, they tend tofeel like they're really part of the processand take ownership of it.

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    Synergy:-

    Synergy occurs when forces combine and theresult is greater than the sum of the

    individual parts.

    Teamwork enhances synergy, and the result is

    greater efficiency and a more positive endresult.

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    What is Social Responsibility ofBusiness?

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    BUSINE

    SS

    DEPENDS

    ON

    SOCIETY

    FOR

    inputs like money,

    men and skills

    market for selling

    goods

    existence,sustenance, and

    encouragement

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    SOCIAL RESPONSIBILITY OF BUSINESS

    TOWARDS DIFFERENT GROUPS

    Business

    Government

    Society

    Consumers

    Other

    suppliers,

    dealers,

    creditors,

    distributors

    Employees

    Owner

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    1.Internal interest groups:-

    Responsibility towards owners

    Responsibility towards employees

    2. External internal groups:-

    Responsibility towards

    Consumers and Community

    Responsibility towards

    Government

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    Arguments in favour

    of social responsibility :-

    To build up the reputation of society :-

    Businessman sells the goods to the customers

    and customers are the social person .

    If businessman is responsible towards society ,

    then he can increase his reputation in society.

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    What Is Corporate SocialResponsibility??

    Corporate socialresponsibility (CSR) is a formof business self-regulationto incorporate social andenvironmental concerns.

    It represents a businessmodel that adheres to laws,ethical standards, andinternational norms.

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    CSR initiatives in India

    PUBLIC

    SECTOR

    PRIVATE

    SECTOR

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    Others.

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    CONTRIBUTION OF SOME

    COMPANIESITC LIMITED

    ITC businesses generate

    livelihoods for over 5 million

    people.

    ITC watershed programmes

    irrigate over 50 thousands hectares

    of drylands.

    Its MISSION SUNEHRAKALis

    prime vehicle for implementing

    social development initiatives. 50

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    TATA STEEL LIMITED

    JAMSHEDJI TATA is the founder of tata

    steel limited.

    According to him progress ofenterprise,

    welfare of society and health ofenterprise are

    linked.

    An unusual project SAHYOG implemented

    in 5 schools which helps tribal students todevelop self-esteem.

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