AABPA Panel Slides - Web 2.0 for Budget and Program Analysts

8/14/2019 AABPA Panel Slides - Web 2.0 for Budget and Program Analysts

1/62

HARNESSING WEB 2.0:WHAT IS IT AND HOW CAN IUSE IT

By:GovLoop,Directorof


2/62

p


3/62


4/62


5/62


6/62


7/62


8/62


9/62


10/62

THANK YOU!FOR MORE INFORMATION:

HTTP: WWW.GOVLOOP.COMANDREW KRZMARZICK

GovLoop CommunityManager

Phone:

202

521806

Email:[email protected]

Blo :htt : GenShift.com

Twitter: @krazykriz


11/62

Wiki @ GAO

JoAnna Berry, Web & DataLibrarian

Shannon Finnegan, SeniorAnalyst


12/62

GAOWiki Facts

As of 16 November 2009, 10:02am, the GAOWikihad 1,589 registered users editing over 1,775articles. GAO has about 3,000 employees nation-wide The wiki exited pilot stage in January 2009

The Wiki has an average of 25,000 page views perweek.

Our total content is close to 8,000 pages

Between 50-100 pages of new content are addedweekly with spikes for new content teams such asthe ARRA group (over 350 pages of content addedduring the week of 30 March 2009)


13/62

GAOWiki

Uses the Media Wiki Open Source software

Open Source is easily obtainable, but is not totally free.

Still must have technical support and server space within

the organization GAOWiki is open to all staff

Content groups must apply to obtain user names andpasswords

Part of the application process is understanding the

Guidelines for Usage

Applicants come to the GAOWiki Board to present theirideas


14/62

Governance of the GAOWiki

GAOWiki Board

A group of heavily involved Wiki users meets monthly

Meeting schedule/Agenda/Minutes are on the Wiki

Sponsors training for new administrators

Answers questions about Wiki usage


Allows for easy understanding of what content is and isntacceptable

Broad and specific enough to allow widest use of thetechnology

Edited and changed on an as needed basis


15/62


Prior to receiving a Wiki account, users mustreview the guidelines for usage. Generally,these guidelines outline: The type of content that can be placed on the Wiki. General best practices for users when creating and

editing content.

Security and access issues.

Guidelines where developed by the Board andhave gradually evolved over time.


16/62

GAOWiki - Recovery Act

Recovery Act comes to the GAOWiki

How the Wiki helped GAOs Recovery Acteffort: Bimonthly reporting requirement sparked

innovation Started small, but then it snowballed

Wiki helped us decentralize responsibility


17/62

GAOWiki Recovery Act Day 1


18/62

GAOWiki Recovery ActFeb 2009


19/62

GAOWiki Recovery ActNov 2009


20/62

GAOWiki Benefits RecoveryAct Effort

Dramatically increased the speed at which information couldbe disseminated for Recovery Act work Alternative to 20+ page group emails, just check the Wiki

Improved team collaboration especially between

headquarters, field office, and individual state auditing teams Greater transparency for whole organization and its knowledge

of the work

Provided information resource for staff moving on and offRecovery Act work, preventing the loss of key expertise New analysts get up to speed

Old knowledge retained


21/62

Challenges

Perceived Challenges Violation of Wiki Guidelines

Using Wiki as audit documentation

Actual Challenges

Organizational Culture Training

Fear of being wrong


22/62

If You Want to Wiki

Pilot Governance by a core group of volunteers

Establish rules of the road that consider

organizational needs Best practices

Well-defined initial goals, what doessuccess look like?

Flexibility Top-down and bottom-up endorsement that

meets in the middle


23/62

Questions?

JoAnna Berry, Web & Data Librarian

202-512-2909, [email protected]

Shannon Finnegan, Senior Analyst

202-512-2963, [email protected]
mailto:[email protected]:[email protected]:[email protected]:[email protected]


24/62


25/62

Wh Problem:Problem: Millionsofgovernmentemployeeswor ngons m ar ssues utnosa ep ace

toconnect

and

share

best

practices.

?Solution:Solution:

.Hubtoconnectdisparateconversations/events.


26/62

WhatisReRe

FindandcontributeFindandcontribute

SolveSolvethttht

es prac ceses prac ces

governmentproblems

governmentproblems

?LearnabLearnab

Connectwith

peersConnect

with

peers latest

solatestso


27/62


28/62

u DoDoGooderGooder:: 3rdGenPublicServant,DHSFellow,MultipleGovA

Innovator:Innovator: CoFounder,YoungGovernmentLeaders

war nner:war nner: 2006RisingStarAward,2007and2009Fed10

Speaker:Speaker: 25+Conferences,Brookings,HarvardKennedySchool

, ,

Athlete:Athlete:Usedtobegoodatgolf 3rd inState

Scholar:Scholar:Miami OH andUPenn

Gentleman:Gentleman:LikesCatsandBabies


29/62

EvolutionAddingNewAddingNewJAN2009:JAN2009:

JUN2009:10,000

Members

JUN2009:10,000

Members

PassionateFederalEm lo ee

PassionateFederalEm lo ee

Community

Leaders

Community

Leaders

JUN2008:GovLooJUN2008:GovLoo

JAN2008:Idea

JAN2008:Idea

LaunchedLaunched Recog

NeedfoResou

Recog

NeedfoResou

PassionateVolunteers

PassionateVolunteers

ConceivedConceived


30/62

Members,,

andgrowingrapidlyandgrowingrapidly,,

andgrowingrapidlyandgrowingrapidly ObamaPoliticalAppointees

GSAAssistantCommissioner

30+FederalCIOs

60+State/LocalC

CanadaDeputy

CTO 125+

City

Manage


31/62

.

community

site

for

public

servants.

It'sprettymuchtheirFacebook.

.

community

site

for

public

servants.

It'sprettymuchtheirFacebook.

ra ewmarFounderofCraigslist.com

ra ewmarFounderofCraigslist.com

NewtechnologiesandsocialnetwosuchasGovLoop aregreatforcrossag

NewtechnologiesandsocialnetwosuchasGovLoop aregreatforcrossag

co a ora on

an

pu c

pr va e

par ne BeverlyGodwin,GSADirectorof

co a ora on

an

pu c

pr va e

par ne BeverlyGodwin,GSADirectorof


32/62

s

ur

at

F


33/62

s

ur

at

F


34/62


35/62

SteveSteveResslerRessler

Presidentand

CEO

[email protected]

CommunityM

@K


36/62

Facilitating Government-wide

Collaboration and Knowledge Management

The MAX Federal CommunityMAX Online Meetings

November 24, 2009Sponsored by the Budget Formulation and Execution

Line of Business (BFELoB)


37/62

2

Five of the Ten Common Solutions of theBudget Formulation & Execution Line of Business

Program Management (Coordination, Standards, Architecture)

Agency Budgeting Tools

Analytical Tools Tools and services that facilitate analyzingand visualizing data.

Budget Performance Integration

Data Collection & Tracking - Tools and Services that capture,process, and manage data government-wide

Document Production - Document publication tools that

automatically integrate numbers and text.

Knowledge Management - Tools and services that capture,organize, store, and share knowledge and experiences.

Human Capital (the Federal Budgeting Profession)

Budget Execution and Financial Management Integration

Collaboration - Tools and services that improve information sharing,

communication, and collaborative work among government organizations.

Government wide Scope


38/62

3

Government-wide Scope

(also Non-federal Partners)

Inter-agency

Government-to-Government

Intra-agency

Policymaking, Management

and Budget class of activitiesExe

cutiveBranch

State, Local, and Non-Governmental Partners

Government-wide Policymaking, Management, and Budget Class of activities

Available for use by agencies for and for any federal cross-government community

Interactions with state, local, & non-governmental partners using Enclavespaces

B d I t t d S i


39/62

4

Based on an Integrated ServiceOriented Architecture

Components

Database

Provisioning

Workflow

WebFramework

Security

Tools

Publishing

Analytical

Tools / B.I.

Collaboration & Info Sharing MAX Federal Community Online Meetings

Govt-wide Data Collection, e.g.:

A-11 (Presidents Budget)EarmarksImproper PaymentsITWebOutlay PlansOthers

Agency Data Collection, e.g.: MAX Federal Community MAX Collect eBriefing

The MAX Federal Community


40/62

5

The MAX Federal Community

An Integrated Federal Wiki with 26,000 users

E l Th B d t C it


41/62

6

Example The Budget Community

Collaborations Can Be Restricted to


42/62

7

Collaborations Can Be Restricted toAny Combination of Users and Groups

Dynamically Updated Membership Lists


43/62

8

Dynamically Updated Membership Lists- Generates E-mail Distribution List

o Use MAX Groups to restrictaccess to pages and exercises

o Function as dynamically updatedDistribution Lists Cross-agency DLs

o Self-administered & managed

Each Agency Has Its Own Space


44/62

9

Each Agency Has Its Own Spacewith Its Own Logo and Administration

Information Can be Dynamically


45/62

10

Information Can be DynamicallyBrought Together

Example: Highlights


46/62

11

Example: Highlights

Direct, Network-like Editing of


47/62

12

, gAttachments in MS Office Applications

All File Versions Remain Available (with attribution & date stamp)

Threaded Comments Facilitate


48/62

13

Communication and Feedback

MAX Federal Community Features


49/62

14

MAX Federal Community Features

o Extensive Help Section

o Fully-Indexed Search HelpsYou Find Your Content Quickly

o Content Can Be ProtectedBy Flexible Page LevelSecurity Restrictions

o Favorite Pages For Quick

Navigation

o Watch Any Page To BeNotified Of Activity Via Email

Government-wide Directory


50/62

15

yof all MAX Users

Dynamic Charts on Any Page


51/62

16

Dynamic Charts on Any Page

Create Drawings & Diagrams On


52/62

17

C eate a gs & ag a s OAny Page With Links to Other Content

Set Up a Workflow Process


53/62

18

pFor Review and Tracking

Documents InBranch Review

Document A

Document F

Document N

Documents InDivision Review

Document C

Document R

Documents InAgency Review

Document B

Document N

Document Q

Document X

DocumentsApproved

Document L

Document M

Document Y

AuthorRe-Draft

Document O

Document Z

Track Status of All Documents or Projects Automatically

Move Document Through Review Stages Using Buttons

Knowledge Management


54/62

19

Knowledge Management is only effective when

content maintenance is integral to an organizationsnormal course-of-business activities.

By using the MAX Community for information sharingand collaboration activities, a content base

automatically accumulates.

The Communitys powerful capabilities for organizingand multi-purposing content can then transform thisinto organizational knowledge

Pages

Attachments

Comments

Diagrams

Knowledge

g g- A Natural Extension of Collaboration

Gardening

Summary - Robust Wiki Capabilities


55/62

20

Summary Robust Wiki Capabilities

Information organized into Spaces and Pages.

Pages can be put into a subject hierarchy or accessed acrosshierarchies through search.

Pages are easy to create and modify by anyone using eitherbasic Rich Text or advanced Wiki formatting.

Layered access restrictions can be placed on any page or pagefamilies based on combinations of groups and individuals.

Administration of groups is delegated so teams can self-manage.

Multiple Attachments on any page (maximum attachment size

currently set to 100MB each).

Threaded Comments on any page.

Users can self-register to Watchany page to be notified by e-mail of a change.

Government-wide Integration


56/62

21

Government wide Integration

Provisioning: Single sign-on with all OMBs government-wide

data collection applications and the secure online meetingservice.

Also used as a service by other government applications(e.g. Treasury's BFEM budget system used by 11agencies)

Integrated content search across all agency and government-wide community spaces. Search results honor individual userspage restrictions.

Federal directory: a rolodexof thousands of user phonenumbers, e-mail, organizations, and addresses.

Collaboration and knowledge management fully integrated withthe BFELoBs quick-turnaround government-wide datacollection, tracking, and analytical capabilities.

Integrating with agency HSPD-12 cards.

Partnering with agencies on automated sign-on.

Government-wide Scope


57/62

22

Government wide Scope

Government-wide Management and Budget Class:

Available for use by agencies for their own activities,and for any federal cross-government community

Interactions with state, local, and non-governmentalpartners using Enclavespaces

IT Infrastructure

Management

Planning

Performance

Recovery

Acquisition

Budget

E-Government

Financial Management

Grants

Human Capital

Homeland Security

Open Government

OSTP Councils

Small Agencies


58/62

23

MAX Online Meetings

Government-wide SecureReal-time Screen Sharing

Dynamically Share Presentations


59/62

24

Dynamically Share Presentations

MAX Online Meetings


60/62

25

Share visual information to make conference calls (orany complex phone discussion) more effective

Draft documents collaboratively real-time

Permanent named rooms

Accessible by a single click of a linkBoth pre-registered participants and guests

Secure - named usersauthenticated thru MAX Login

Cost effective shared service economies of scale

FISMA compliant - fully certified & accredited

Will not be blocked by agency firewalls

MAX Online Meetings

Robust MAX Infrastructure


61/62

26

FISMA Compliant

Fully integrated provisioning (MAX IDs and MAX groups)

Software is readily customizable and extendible

Industry standard relational database (DB2) capable oflarge data volumes

Multiple redundant servers

Business Continuity at two geographically separate sites

Looking to partner with agencies on additionallocations

Sufficient capacity for 100,000 users (4x current usage)

Architecture allows straightforward expansionthrough clustering and federation


62/62

Sponsored by The Budget Formulationand Execution E-Gov Line of Business (BFELoB)

BFELoB Organization and Contacts:

LoB Executive Sponsor: Courtney Timberlake, Asst. Dir. for Budget (Acting), OMB

Policy Lead: Andy Schoenbach, Chief, Budget Systems Branch, OMB

Deputy Policy Lead: Phil Wenger, OMB

Managing Partner: Tom Skelly, Director of Budget Service, Education

Program Management Office Lead: Sandi McCabe, Education

MAX Federal Community Lead: Emily Fort, OMB

Contact the Budget LoB at: [email protected]

Learn More about the Budget LoB at: www.BudgetLoB.gov

Visit the Community at: www.max.gov (Federal government employees only)

Facilitating Government-wide Collaboration andKnowledge Management
mailto:[email protected]://c/Documents%20and%20Settings/schoenbach_a/Local%20Settings/Temporary%20Internet%20Files/schoenbach_a/communityhttp://c/Documents%20and%20Settings/schoenbach_a/Local%20Settings/Temporary%20Internet%20Files/schoenbach_a/communitymailto:[email protected]

AABPA Panel Slides - Web 2.0 for Budget and Program Analysts

Documents

Transcript of AABPA Panel Slides - Web 2.0 for Budget and Program Analysts