A3bycomp: a software tool to help social organizations to manage skills

A SOFTWARE TOOL TO HELP SOCIAL ORGANIZATIONS TO MANAGE SKILLS

A3byCOMP

TEEM’16 Technological Ecosystems for Enhancing Multiculturality - Salamanca – 2th October 2016

Daniel Clavero HerreroMiguel Ángel Verdugo Alonso

Maria Cruz Sánchez Gómez

A SOFTWARE TOOL TO HELP SOCIAL

ORGANIZATIONS TO MANAGE SKILLSA3byCOMP


AUTHORSDaniel Clavero HerreroDoctoral Candidate in the Psychology Ph.D Programme. University of Salamanca

Miguel Angel Verdugo AlonsoDirector of University Institute for Integration into the Community (INICO)

Maria Cruz Sánchez GómezMember of the Research Group on InterAction and eLearning (GRIAL)




ABSTRACT / INTRODUCTION

A3byComp can be used to implement competency-based management systems in social organisations in order to enhance users' quality of life.

It is necessary solve the problem of establishing a competency-based organisational framework aligned with the organisation's mission and the achievement of personal

goals

The concept of disability is interrelated with changes in social and employment practices in social organisations aimed at meeting the needs of people with that condition




SUMMARY OF THE THEORETICAL BASISThe multi-domain quality of life model created by Schalock and Verdugo (2003,2007)

Spencer and Spencer's definition of competency (1993)

COMPETENCIES FOR PERSONAL WELL-BEING

Characteristics of an individual that are transferable to the organisational context and evidenced through behaviour, which have a causal relationship with efficacy and

efficiency in providing support to people who need it in a particular family, employment or community context, defined in terms of enhancing their quality of life.




CONSTRUCTION OF A3byCOMP

According to Dalziel et al. (1996) , cited by Pereira et al. (2008) and Medina (2014), there are 4 elements that constitute the proposed model:

a) analysis, diagnosis and strategic planning; b) identification and standardisation of competencies; c) competency-based skills building and training; and d) assessment and certification of competencies.




ANALYSIS, DIAGNOSIS AND STRATEGIC PLANNING

A3byCOMP allows each position to be associated with the tasks to be performed (functional profile), as well as the ideal competencies to do so (competency profile), each of which are weighted in accordance with their relative weighting for each position.




IDENTIFICATION AND STANDARDISATION OF

COMPETENCIES

A3byCOMP enables the identification and standardisation of competencies by providing the user with three databases: competencies, behaviours and tasks.




COMPETENCY-BASED SKILLS BUILDING AND TRAINING

A3byCOMP makes possible to identify the person's suitability for the position they currently hold or any other they may hold (career or succession plan), and their functional and competency profile, individually identifying the competencies and tasks that can be improved with regard to how demanding they are, as established through an assessment process carried out for that purpose.

In accordance with Gallego (2012), comparing the worker's profile with the position's requirements through an assessment process reveals the need for specific development and training for each area, process or person.




COMPETENCY ASSESSMENT AND CERTIFICATION

A3byComp aids the process of assessing and certifying competencies by combining quantitative and qualitative techniques: a) with regard to the former, it uses the widely-used survey model and enables easy comparison of data; b) with regard to the latter, 360º feedback is used, which allows data to be recorded from different viewpoints (self-assessment, assessment by colleagues and by superiors.




CONCLUSIONS

A3byComp not only makes it possible to meet organisations' needs regarding definition of competencies, associated behaviours, determining professional profiles and establishing an assessment methodology related to all these aspects. It also makes it easier to align the competency-based management system with the personal care model based on enhancing their quality of life.

It will be of great interest, in later studies, to examine in greater depth A3byComp users' perception of its usefulness and its actual applicability within organisations,




THANK YOU FOR YOUR ATTENTION !

A3bycomp: a software tool to help social organizations to manage skills

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