A World of Opportunity...

Kraft FoodsInformation

Systems

Agenda

Introductions Role of Information Systems A Day in the Life of a Kraft IS Professional Training Opportunities Overview of Kraft Technologies Career Planning and Development Work Place and Work Life Balance Summary Questions

Who is Kraft?

The Largest US-based Packaged Foods Company in the World

The Only Food Company That Provides Food For Every Eating Occasion-Breakfast, Lunch, Dinner, Snacks, Beverages and Desserts.

120 Well-known Brands in the U.S. 32 of Them Account for $100 Million or More in

Sales. Four of Those Each Have Sales of Over $1 Billion -

Kraft, Post, Maxwell House, and Oscar Mayer. Recent Acquisitions

Boca Burger, Balance Bar and Potentially Nabisco

Tony Pastorino

Background Graduated Indiana University - May 1996

Education CIS Major

Work Experience Kraft Foods Sales and Customer Service

Systems - 1996 - 1999 Kraft Foods Procurement Systems (E-

Procurement Div.) - 2000

Responsibilities- Tony Pastorino

Team lead - Kraft On-Line Sales Transaction Reporting System

Project Lead - Intranet based Trade Deal Customization and Payment Authorization System

Team Lead - Supplier Integration for Ariba 6.1 indirect materials purchasing project

Project Lead - Ariba 7.0/SAP integration project (payment and plant maintenance)

Renee Ouellette

Background Graduated Indiana University - May 2000

Education CIS Major

Kraft Foods E-Commerce Gateway Services

Responsibilities- Renee Ouellette

Migration to 4020/4030 EDI Standard Upgrade EDI standards from version 4010 to

4020 Rollout of different Kraft plant and warehouse

locations on to Private Fleet software Migrate trading partners from mainframe to

UNIX connect mailbox platform offer trading partners alternative transport

mechanisms (Async, Internet)

Kraft’s Goal of Undisputed Leadership

To be the Most Respectable, Most Reputable Consumer Conscience Food Manufacturer

This Goal Can Only be Achieved With the Help and Dedication of Each Individual Kraft Employee

“We each can influence how our company is viewed by one or more of our key constituencies – consumers, customers, competitors, employees and investors. And without question, we all have a part to play in delivering the promise of undisputed leadership.”- Bob Eckert, Former CEO

Role of Information Systems

IS Professionals at Kraft Provide the Technology and Information That Help Make More Timely and Strategic Business Decisions, Improve Business Results and More Efficiently and Effectively Manage Kraft's Work Processes

Kraft Foods IS Staff Totals Over 1000 People Approximately $200 Million is Spent Annually

on the IS Function

Supporting the Business

There is a Systems Group That Supports Each of the Business Functions.

KF Canada Division SalesOperations Technology

Research CorporateConsumer

Insights & Comm.

• Beverages & Desserts• New Meals • Enhancers• Cheese• Kraft Canada• Maxwell House & Post

• Corporate• Manufacturing Facilities

• Info. Tech.• ISS• Planning• Human Resources• Finance

Application Development

Application Development Professionals Participate in Designing, Coding, Testing,

Implementing and Supporting New Systems Use Technologies/Languages Such as ERP’s,

COBOL, Visual Basic, JAVA etc. These Systems are Used to Support the

Various Kraft Business Functional Areas

Information Technology (IT)

Provide the Data, Tools and Capabilities to Deliver Core Information Services

Support and Expertise in Such Areas as: Operating Systems (Unix, MVS, AS400, NT) Internet Technologies Database Administration (DB2, ORACLE)

These Positions Tend to, but Not Necessarily, Support Cross Company Projects or More Than One User Group

What To Expect

Responsibilities Often Cross Both Application Development and IT Professional Positions

Main Objective is to Support the Business Supporting the Client on an Adhoc Basis Supporting Applications, Vendor Software and

Systems Managing Small Projects Early Responsibility/Visibility/Impact Making a Difference from the Outset

Training Opportunities

On-the-Job Training Day to Day Knowledge Sharing Hands on Self Teaching

Classroom Training Kraft Instructed Vendor Instructed

In-depth Business or Technical Training Brown Bags and Seminars Courses for Client for a Broader Understanding

of the Business

Training Opportunities Cont’

Minimum of 10 Kraft Education Unit (K.E.U.) are Required per Year

Project Management Certification Managing Projects in Organizations George Washington University Courses Taught

On-Site Kraft Foods Education Assistance Program

Technology Infrastructure

Shift from Mainframe to Client Server and AS/400 Platforms

Increase Use of Intranet/Internet Technology Recent Development of E-Commerce

Division Increase in Development of “Web Based”

Applications Overall Reduction in the Number of

Languages Supported Expansion of Database Environment to

Leverage Data Warehousing Technology

Career Planning - All Things Considered

Your Interests Technical vs. Business Track Platform of Interest Corporate Function vs Business Unit

Your Development Needs MAP Rating Process Mentor Programs Kraft Core Competencies

The Company’s Needs Key Success Drivers Business Changes

Work Place

Work Out Facilities Inside Gym and Outside Track Basketball, Volleyball Tournaments, Aerobics

Classes Golf League, Bowling League, Running Club Laundry Service

Company Store Discounted Foods Film Processing Gift Packages

Dry Cleaning Services

Work Place

Travel Services Corporate and Personal Travel

Health Services Flu Shots Cholesterol Screening

Credit Union Personal Banking Competitive and Low Rates for Loan and

Leases

In Summary

Career Paths within corporate IS are diverse Corporate technology is rapidly changing Corporate IS professionals have a direct

impact on the business Opportunities are always changing

Come Check Us Out...

WWW.KRAFTFOODS.COM

Questions?