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A vision for Corporate Reporting Enablement – Leveraging SAP HANA across international lines and corporate boundaries Tom Meijer, Verizon Global Senior Manager directing Wireline

Reporting and Business Analytics

Mark Lenke, CSC Global Manager, Solution Architect, BD&A

May 2013

CSC Proprietary and Confidential

Introducing CSC

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Leading next-gen technology and business solutions

Industries

Solutions

Public Sector Energy and Natural Resources

Financial Services Travel and Transportation

Healthcare Communications and High-Tech

Manufacturing

Cloud Cybersecurity Big Data & Analytics

Consulting Software and IP Applications Services Business Process Services and Outsourcing

Infrastructure Services

Consumer and Retail

INDUSTRY EXPERTISE

93,000 EMPLOYEES OPERATING

IN 70 COUNTRIES

#162

RANKING ON THE FORTUNE

500 FOR 2012 $15.5B GLOBAL IT SERVICES

POWERHOUSE

50+

YEARS OF

INNOVATION

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Serving enterprises and governments worldwide*

Financial Services

Healthcare

Manufacturing

Energy/Natural Resources

Tech/Consumer

Transportation

Public Sector Ministry of

Health, Malaysia

Sirirai Hospital,

Thailand

*Representative client list

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A Global SAP Practice

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HANA enablement

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Global Business Drivers Are Forcing Organizations to Operate and Compete in New Ways

• Offset margin pressures • Increase operational efficiency and quality • Grow revenues profitably • Monetize current information assets • Enable and empower employees to make

better decisions

• Meet demands for transparency

• Tighten risk management and compliance

• Reduce cost of change

• Understand the big picture, including customers, partners, competition, suppliers

• Gain unique insights

• Adjust strategy continually

• Innovate to win

• Grow market and wallet share

• Raise the bar for speed and personalization based on customer value

• Bring innovative offerings to market rapidly

• Expand touch points, including social media

Growing regulatory and risk concerns

Blurring industry lines with new forms of competition

#1 Heightening demand for increased profitability

Higher customer expectations and new buying behavior

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Technology Advances Are Enabling This Information to Be Found and Acted Upon

Opportunities for new insights

Move to mobility Falling costs Real-time computing

Massively parallel processing

In-memory Shared nothing architecture

Advanced visualization techniques

Anomaly detection

Spatial indices

Real-time streaming NoSQL

Predictive analytics

Open source Unstructured analysis

Embedded analytics Entity analytics

Predictive Model Markup Language (PMML) The new normal: Everyone has the

power to process terabytes and

petabytes of data … at a lower cost

Federated, structured

Highly functional Self Service

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In a Data-to-Data World, Breakthroughs Occur When Different Types of Information Intersect

Private

SAP data

Non-SAP data

Business P&L

Capital Budgets

Project Assets

Investment Analysis

Public

Shared

Inventory data

Supply chain

Supply Chain optimization

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Developing a support model based on BI Center of Excellence

best practices is foundational

HANA and Business Objects brought together with the WRBA

program through 2011-13 features include:

End user today must be recognized as having significant

influence and will require organization change

Finding and transferring user activity from Excel into Analytics

tools is a challenge in a complex business environment

Complex business analysis and highly competent end-users

demand Self-Service reporting capability

A vision for Corporate Reporting Enablement – Leveraging HANA across international lines and corporate boundaries • The WRBA program has begun delivering HANA and Business Objects as the advanced

analytic solution

• Verizon and CSC develop the strategy and recipe for introduction

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The objective of the WRBA is based on corporate directive for consolidated and complete financial reporting

Provide the tools and data to facilitate a drastic change in reporting and analysis behavior –while enabling a complete set of finance, supply chain, capital, real estate, and pro services data

Along with the business hierarchies that help shape the results for business performance. While planning for ongoing corporate re-alignment

Additionally, this platform serves up aggregated results for the corporate performance management initiative. Delivering: Accuracy timeliness

Re-align the reporting to a single source Converging multiple ERP sources Converting to a single code block Set approach and platform for managing historical content

Executive View Business View Suite of Tools Data in 1 platform

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HANA Dev/UAT

There is no perfect time for BI program, but tackling the foundation in preparation for Big Data and Analytics can be an dominant factor

• Concurrent activity and aggressive timeline

• Continuous organizational change, 5 year plan

• Aiming for base technology in Analytics to be foundation to build on

• Build out of skills and best practices along with fast growing team and user base

new BW onto new

SAP

Phase 1B

External data to

HANA

Phase 1A HANA

COPA !!

Phase 2 new

Reporting

Phase 2

Hierarchies

What IF

Dashboard

Mobile

Phase 3

Consolidation

Phase 1 (pre)

Exec Demo

Phase 0

1st Super Users

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Analytic platform is supported by complete source of data – which acts as an umbrella cover for the ongoing SAP integration

• Providing a complete subject area of

content ahead of the SAP integration

allows the analysis and reporting to

begin delivering wins sooner and

faster.

• Enabling the platform for future

analysis early on developers

supporting adopters and fends off the

challengers

• Providing a single source of complete

data builds trust and buys time for SAP

integration

SAP and

Non-SAP data

Hierarchies

Reporting suite Library of content

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It is an emotional challenge to understand the predicted outcome of a technology implementation and impact to SOP’s and end-user groups

• Managing expectations and the challenges of user adoption can be overwhelming

• Stage 1: Is that all there is?

– The problem of finding all the data in the right place during the critical research and analysis moments

• Financial analysis by accounting and FP&A teams require access to complete P&L and BS information, not to mention Capital, Assets, Supply Chain, etc.

• Constantly changing business requirements due to re-alignment cause the need for flexible information structures

• Who controls the business hierarchies and how are they kept up-to-date

• Stage 2: How did we get like this?

– The problem of deep insight into the business changes that drive the infrastructure and systems into their current state

• Mergers, Acquisitions, Divestitures, Corporate re-alignment and new business units create constant changing reporting requirements. The environment to support this is not prepared for flexibility

• Custom view are built on desktops to support and manage the business; backward comparisons are constant challenge and thus heavily labor intensive

• Is there every going to be single hierarchy ?

• Stage 3: Is there any way forward ?

– The challenge of keeping a positive perspective while all around there are changes

• A single ERP; a single reporting platform; the promise of faster access to content; requirements from the complete finance audience, plus supply chain, pro services, capital management, real estate, etc

• How can the progress be communicated; what is the right message; does everyone understand the technology enough to discuss the new data structures

• Where are the hierarchies managed now? Are they in sync with the reportable data?

• Stage 4: Can you hear me now ?

– The noise factor increases as discussions of a solution seems to offer signs of interest in user groups

• Recent wins lead to early adoption

• Challenge with IT on full-force ahead

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Early benefits were greatly received increasing demand exponentially, thus governance became critical.

• Concurrent activities • SAP convergence – ongoing and delays

• Hyperion transition out of favor bus used in corporate

reporting

• Internal organization realignment (several levels)

• New business alignment and expansion

• Integration with Wireless

• Support for Corporate Performance Management –

becoming foundation data source

• Organizational Change • Introducing a consolidated platform of finance data

(replacing the many pieces)

• Integrating critical business hierarchies (removing

custom versions)

• Managing business unit reporting cycles – into a single

system

• Excel to Advanced Analytics • Dependent upon Hyperion and Excel for basic reporting

• Department based analysis, not common hierarchy

based

• Challenged by understanding of analytic tool capability

and fit to desktop tasks

• 2500+ users • 8 ledgers • Worldwide • Multi-year transition • 10 key hierarchy areas • Ranges 150,000 – 70 • Multi-sourced MDM

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Ongoing rollout provides continuous adoption and fundamental change

• Self Service Reporting • Heavy desktop procedures for finance accounting and FP&A

• Plenty of alternate hierarchies– customized without regard to standard

• Out of sync reconciliations to corporate consolidation

• BI center of Excellence • Various groups providing user support

• Various security models

• Various sources of data

• Various platforms for reporting

• Limited standards on BW – no standards for Business Objects

• Fostered desktop processes and data dumps

• Leftover culture from mergers / acquisitions

• Most concerned about data wrapped up in: “make it do what my Excel does”

ERP ERP ERP ERP ERP ERP

Hyperion Hyperion

Hyperion

#

# #

MDM

BW BW HANA

SAP SAP BOBJ

BW

Temp

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SAP BusinessObjects BI solutions – Creative SAP BusinessObjects Analysis – for analysis in Microsoft Office

• SAP BusinessObjects Analysis 1.3, edition for Microsoft Office

Solution today

Scope Key benefits

Convert BEx Analyzer workbooks

-- Open your existing BEx analyzer workbooks as Analysis Office

documents

Enhanced HANA support

-- Full support for prompts and hierarchies

Support for BW Workspaces

-- Combine corporate data and personal data easily and securely.

Modern and familiar Microsoft Office user experience

Few clicks to fast business insight

Simple drag and drop to slice, dice, and pivot cubes in SAP NetWeaver BW

and SAP HANA

Migrate from BEx Analyzer

Recommended for BW

and BW on HANA

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SAP BusinessObjects BI solutions – Core BI for customers on SAP NetWeaver BW: Connect directly to SAP NetWeaver

• SAP BusinessObjects Business Intelligence platform 4.0

Solution today

Scope Key benefits

Consistent client data access using direct connection to your SAP BEx

queries from all clients

Enhanced hierarchical workflows allowing users to leverage hierarchies in

charts, navigations, drill down, input controls.

Ability to use actions from within the BI content to reach into transactional

systems

Consistent data access across tools reduces training and administration cost

and protects investment in existing BEx queries

Enhanced hierarchy support in all BI clients to truly leverage your existing

meta-data from SAP NetWeaver BW

Perform “actions” directly within your BI content without having to leave the

system

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Take the Plunge. Be different. Thank you

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