A traditional Personal Emergency Response Systems (PERS) reacts to an individual’s alert for help by means of a wireless alert transmitter and a

two-way voice console.

Instant Care is the only system on the market today that provides Personalized Medical Triage and Traditional P.E.R.S. together.

Instant Care’s 24/7 Medical Tele-Triage + P.E.R.S system provides clients aProactive Solution that not only saves lives but also saves countless dollars

Additional Instant Care 24/7 Triage services included:

Key Facts about Instant Care

•Instant Care was Formed in January, 2009

•Instant Care’s engineering team has over 30 years of experiencedeveloping life safety systems. We specialize in developing wirelesssystems designed to promote wellness and prevent/address health emergencies.

•Instant Care’s IC2020 provides individuals with unlimited access toPersonalized Medical Triage and 24 hour Emergency Response Services.

•The patent pending IC2020 Emergency Response and Triage System allows seniors, individuals living with chronic illnesses, and even new parents to maintain 24/7 contact with personalized medical triage care that is “in sync” with their own personal care provider.

•Our systems provide a “stop-gap” between a medical providers availability and their client’s non-urgent medical needs. In essence the system serves as a Medical Triage “House Call”. Teams of Registered Nurses have access to each clients call history and can help assess the clients best home care needs or advance the client to a higher level of urgent care as required.

Key Facts about the IC2020 system

•The IC2020 system is the only console on the PERS market today that offers both Emergency Response and Personalized Medical Triage. This is the greatest differentiator between all systems on the market today

•All other PERS systems differentiate themselvesSTRICTLY BY PRICE

•The system weighs less than 2 lbs in the box with all packaging(Saves money on shipping)

•The system can be called over a standard land line and re-programmed from a remote location.

•The wireless transmitter is water resistant and can be worn in the shower or bath

•An optional state-of-the-art fall sensor is available

•The console contains a 24Hr back up battery.

Key Facts about our Triage Call Center

•Our call center is accredited by the Utilization Review Accreditation Commission (URAC); We achieved the Health Call Center Accreditation and consistently exceed the call center standards as directed by URAC.

•Adult and Pediatric Medical Director oversight is provided by a Board-Certified Physicians•Caller satisfaction surveys are applied and monitored on a regular basis to ensure that caller expectation is met

•Comprehensive Continuous Quality Improvement Program is in place to evaluate, monitor and document all aspects of call center operations to ensure the provision of quality services

•Daily monitoring of two vital areas of call center function including communication (silent monitoring; listening to live or recorded calls) and documentation (review of call records)

•On call physician availability, 24 hours, 7 days a week for guidance or review of clinical calls as needed

•Years of experience and documented excellence in providing medical call center services nationally

Key ER & Hospital Use Facts

•The largest users of the ER by demographic are infants (84%) and seniors (60%)

•In studies determining the effectiveness of Tele-triage, on average 46% to 55% of ER Visits were deemed Non-Urgent

•Medicaid/Medicare recipients use the ER twice as much as the privately insured

•The Instant Care system can be used as a cost effective tool to manage patients discharged from a hospital to insure better patient outcomes. By maintaining 24/7 access and communication the IC2020 systems allow direct communication between IC nurses and the hospital discharge nurses managing the discharged patients.

Using the Instant CareWhy instant Care?

•Triage Care covers all age groups, and health conditions.

•Our Triage care accounts are managed at home using the IC console, and attached to your cell phone to provide care throughout the country at no additional cost!

•Why pay for a system that responds only after an emergency? Instant Care is the only Emergency Response product that is PROACTIVE.Our Triage Care offers the potential to help identify and address early warning signs before they become life and death events.

You can request documented information from

John J. Hadley, PresidentGuardian Security Systems, Inc.

319-337-4316john@guardianiowa.com

www.guardianiowa.com/medical

Many of your questions can be answered atwww.myinstantcare.com/FAQ