SELF-EMPLOYMENT

DEVELOPMENT

SYSTEM (SEDS) Deborah A. Osgood DA, MBA | President/CEO

Knowledge Institute for Small Business Development

(603) 658-0340, ext. 2# deborah.osgood@kisbd.com

A SYSTEMS APPROACH TO FOSTERING SELF-EMPLOYMENT

Over 40% of Americans are self-employed. 47% of

American jobs are projected to be replaced by technology.

As with any form of change comes both opportunity and

challenge. Through a System’s Approach to fostering

innovation and self-employment, America is well-positioned

to overcome the challenges and maximize the opportunities.

The Self-Employment Development System

SEDS represents a 4-part System’s Approach to fostering

self-employment and quality of life outcomes for individuals

with disabilities and other at risk populations.

Serving Individuals, Economic Development Agencies & Corporations in Fostering Entrepreneurial Growth

11 Court Street, Suite 230 | Exeter, NH 03833-2422 | Tel: 603.658.0340 | Fax: 603.658.0343 | www.kisbd.com 1 | P a g e Creators of America's Small Business Champion Network (The Network) .

KISBD Self-Employment Development System (SEDS)

Facilitating Self-Employment & Quality of Life Outcomes for Diverse Populations

The KISBD SEDS is comprised of four interacting System components:

1. AGENCY HOST: Workforce and Economic Development Agencies

2. CUSTOMERS/CLIENTS

3. LEARNING PLATFORM: Self-Employment Development Curricula (Online/Off-line elements)

a. 6 Steps to Career Focus

b. Self-Employment Development (2) Tracks:

i. Part-time self-employment

ii. Full-time small business development

c. Business Growth, 12 Modules

4. VIRTUAL RESOURCE CENTER:

a. Resource Directory

b. Resource Library

c. Social Media & Forums

Serving Individuals, Economic Development Agencies & Corporations in Fostering Entrepreneurial Growth

11 Court Street, Suite 230 | Exeter, NH 03833-2422 | Tel: 603.658.0340 | Fax: 603.658.0343 | www.kisbd.com 2 | P a g e Creators of America's Small Business Champion Network (The Network) .

SELF-EMPLOYMENT DEVELOPMENT SYSTEM (SEDS)

SYSTEM COMPONENTS

1. AGENCY HOST: Workforce/Economic Development Agency

The SEDS supports integration with any existing vocational, workforce, economic and community

development agency program aimed at promoting workforce, self-employment and small business

development.

Participating agencies include vocational rehabilitation, Native American economic development

agencies, Procurement Technical Assistance Centers (PTAC), SCORE Counselors to America’s Small

Businesses and Small Business Development Centers (SBDCs), Jobs for America’s Graduates (JAG)

Montana Department of Transportation, and Granite State Independent Living (GSIL).

2. CUSTOMERS & CLIENTS:

Populations served have included individuals with disabilities, previously incarcerated adults, at risk

youth, Native Americans, veterans and women in transition. The nature of disability has varied including

individuals with autism, PTSD, OCD, neuropathy, stroke victims, rheumatoid arthritis, TBI, bipolar

disorder, anxiety, depression and the visually impaired.

Application of the SEDS has been productively implemented in one-on-one counseling and community-

based mentoring environments, as well as group workshops and classroom settings.

3. LEARNING PLATFORM: Self-Employment Development Curricula

There are three (3) main Self-Employment Development Tracks

I. Career Focus: A 6 Step process for facilitating career and life focus

II. Self-Employment Development (2) Tracks

i. Part-time self-employment: A 5 Step facilitative process to launch

ii. Full-time small business development: A 10 Step facilitative process to launch

III. Business Growth Track

i. Growing a business: 12 Steps focusing on mastering 12 operational areas

4. VIRTUAL RESOURCE CENTER: Resource Directory, Library, and Forums & Networks

The Virtual Resource Directory represents an online consortium of government and nonprofit public

small business assistance agencies. A free nonprofit public service titled America’s Small Business

Champions Network, agency programs are organized in interactive directories for each of the 50 United

States, Washington DC and Puerto Rico. Resource categories include free and no-cost government and

nonprofit small business assistance programs tailored to the following:

Business Advocacy Business Counseling Business Funding Business Incubators Business Marketing

Business Real Estate Business Start-up Business Statistics Business Training Disadvantaged Business

Environmental Business Government Contracts International Business Regulatory Business Women in Business Workforce Development

The Virtual Resource Library contains a range of business forms, templates and articles tailored to

supporting self-employment and small business learning and development. Topics include:

Free Small Business Articles

Alternative Funding

Strategies

Avoiding Burnout

Breakeven Analysis

Business Entity Matrix

Help by Growth Stage

Business Planning

Business Plan Outline

Business Networking: 5 Steps

Business Success Starts with Why

Cash Management

Crowd Funding

Financing Proposal

Glossary of Business Terms

Management Control

No Cost Low Cost Marketing

Risk Management (PDF file)

6 Steps to Selling

Succession Planning

SWOT Analysis

Employment vs. Self-Employment

To Do or Not To Do

Top 10 Small Business Mistakes

Free Small Business Forms

Breakeven Worksheet

Budget Deviation Analysis

(Excel) (PDF)

Cash Flow Worksheet

12 Months: (Excel) (PDF)

1 Month: (Excel) (PDF)

Communication Log

Employee Readiness Checklist (PDF)

Functional Task Analysis

Functional Time Use Analysis

Financial Sources Worksheet (PDF)

Financial Planning Worksheet (PDF)

Insurance Checklist

Mapping the Flow of the Sale

Organizational Mapping

Personal Financial Statement

Profit/Loss Forecasting (Excel) Per

Product/Service

Profit/Loss Forecasting (Excel) Multiple

Products/Services

Revenue/Unit Forecasting (Excel)

The Virtual Forums and Networks provide access to social media, forums, trade associations and other

groups tailored to supporting individual vocational, income and quality of life objectives. Categories

include:

Twitter

LinkedIn

Facebook

Pinterest

Google+

YouTube

Business Forums

Community Forum

OVERVIEW | Features and Benefits

As a training system, the SEDS offers the following features and benefits:

Facilitating real-world application and learning through experiential program design

Personalized learning aiding in participant’s self-awareness, self-advocacy and self-employment

Development based on unique personal interests and quality of life objectives

Serving Individuals, Economic Development Agencies & Corporations in Fostering Entrepreneurial Growth

11 Court Street, Suite 230 | Exeter, NH 03833-2422 | Tel: 603.658.0340 | Fax: 603.658.0343 | www.kisbd.com 1 | P a g e Creators of America's Small Business Champion Network (The Network) .

Plug-and-play curriculum supports use by different agencies and organizations where counselors

(agency staff) leverage respective counseling skills, and facilitate access to public business

assistance agencies resources for Self-Employment Development skills on an as-need basis

Combination learning options that are self-paced, interactive and available both on-line (supports

visually impaired access) and off-line to support different learning styles and needs

Modular in design for application specific to each Customer’s unique situation; e.g., part-time, full-

time and supported employment

Network building through state-based and niche-focused resource portals that connect counselors

and customers with available free and low-cost small business assistance programs (See SEDS

Network Interactions in attached diagram)

Quantifiable and trackable performance metrics to measure customer progress over time as well as

economic and community development impact

PERFORMANCE DATA | Vocational Rehabilitation Application

The following data reflects approximately two and a half years of performance outcomes for Vocational

Rehabilitation Customers participating in the Self-Employment Development Program. Tier 1 refers to 5 Step

program participants seeking part-time self-employment ventures, and Tier 2 refers to 10 Step program

participants seeking full-time self-employment.

1. Total Self-Employment Cases Served 136 100.00%

2. Self-Employment Tier 1 & Tier 2 Funded Launches

a. Tier 1 Cases (up to $3K) Funded/Launched 16

b. Tier 2 Cases (up to $10K) Funded/Launched 8

Total Tier 1 & Tier 2 Self-Employment Outcomes 24 17.64%

3. Self-Employment Launches w/out VR Tier 1 or Tier 2 Funding

a. Launched w/out VR Tier Funding 48

b. Combined Part-Time S/E & Employed Pursuits w/o VR Tier Funds 8

Total S/E Launched w/out VR Tier Funding 56 41.17%

Total Self-Employment Launches 80 58.82%

4. Self-Employment Cases in Process

a. Cases Currently Engaged in Self-Employment Development 18 13.23%

5. Non- Self-Employment Case Outcomes

a. Cases Choosing Traditional Employment 19

b. Cases Discontinued for Personal or Medical Reasons 19

Total Non-S/E Outcomes 38 27.94%

Total S/E Cases Served 136 100.00%

BENEFIT HIGHLIGHTS | Impact

1. Agency Cost Savings $500,000* by supporting Customer’s generating Self-Employment income

without requiring Tier 1 or 2 funding (*Based on potential SEDS funding capacity per case)

2. Agency Time Savings through enhanced case management tools; e.g.,

Serving Individuals, Economic Development Agencies & Corporations in Fostering Entrepreneurial Growth

11 Court Street, Suite 230 | Exeter, NH 03833-2422 | Tel: 603.658.0340 | Fax: 603.658.0343 | www.kisbd.com 2 | P a g e Creators of America's Small Business Champion Network (The Network) .

a. Clearly defined terms and conditions for participating

b. Reference tools for productively addressing Customer’s benefits concerns relative to income

levels generated through self-employment

c. Step-by-step Counseling system for facilitating, documenting, tracking and measuring Customer

progress against self-defined objectives and quality of life factors

3. Enhanced clarity for aiding Customers looking to choose between traditional and self-employment

pursuits

4. Improved Customer vocational outcomes offering enhanced balance between income and quality of

life objectives

FOR MORE INFORMATION: Deborah A. Osgood, DA, MBA

President/CEO | Knowledge Institute

Self-Employment Development Specialist

(603) 658-0340, ext. 2# | deborah.osgood@kisbd.com

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