A Successful Multi-Generational Work Environment (From Backpacks to Briefcases)

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A Successful Multi-Generational Work Environment (From Backpacks to Briefcases) Megan Martin Training/Development Coordinator University of Missouri Extension

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A Successful Multi-Generational Work Environment (From Backpacks to Briefcases). Megan Martin Training/Development Coordinator University of Missouri Extension. The New Generation!. Stella Marie Bildner 12-02-2010. The Effect of Our Times. - PowerPoint PPT Presentation

Transcript of A Successful Multi-Generational Work Environment (From Backpacks to Briefcases)

Page 1: A Successful  Multi-Generational  Work Environment  (From Backpacks to Briefcases)

A Successful Multi-Generational Work Environment (From Backpacks to Briefcases)

Megan MartinTraining/Development CoordinatorUniversity of Missouri Extension

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The New Generation!

Stella Marie Bildner 12-02-2010

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The Effect of Our Times

The shared events and conditions each of us experience during our impressionable years help define the generation we grew up in.

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The Effect of Our Times

The generation we grow up in is just one of the influences on adult behavior.

allow me to be stereotypical

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Why Learn About The Generations?

Changing demographicsBetter understanding of colleague and

client relationshipsImprove communication Promote teamworkBottom line

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Four Generations At Work

Traditionalists (Matures): born 1922-1945

Baby Boomers: born 1946-1964

Generation X: born 1965-1980

Millennials (Generation Y): born 1981-2001

66 – 89 yrs old)

47 – 65 yrs old

31 – 46 yrs old

10 – 30 yrs old

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Four Generations At Work

Traditionalists (Matures): born 1922-1945

Baby Boomers: born 1946-1964

Generation X: born 1965-1980

Millennials (Generation Y): born 1981-2001

78 million

41 million

80 million

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Generational Differences

What the older generation says about the younger generation:

Young people want change.Tastes and styles are different.They don’t have much of a work ethic.

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Generational Differences

What the younger generation says about the older generation:

The older generation doesn’t respect that things are different.

The older generation always says “When I was your age . . .”

The older generation likes to lecture too much.

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Generational Differences

May, 1968

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Shared Events

Think about the shared events for each generation. Write down those events on the work sheet.

Think of news headlines, politics, entertainment, technology, leadership, etc.

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Events and Experiences

Great DepressionFRD – One President World War IIRadioKorean War

Traditionalists:

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Characteristics

Hard workersDedication & sacrificeRespect for rules/authorityDuty before pleasureHonor, loyalty without

questioning

Traditionalists:

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Events and Experiences

Civil Rights Movement

Sexual Revolution/ Rock and Roll

Cold WarSpace travelAssassinations

Boomers:

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Characteristics

Optimism, energeticSolved problems by

changing the rulesHierarchy at workPersonal gratificationLive to work – their

sense of identity

Boomers:

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Events and Experiences

WatergateWomen’s

Liberation/Latch Key kids

Energy CrisisSpace Shuttle

Challenger explodesPCs and technology

Xers:

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Characteristics

Accept DiversityTechno literacyFun and informalitySelf-reliant/independentPragmatic/practicalGood problem solvers

Xers:

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Events and Experiences

Oklahoma City bombing

Columbine School shootings

9/11Child focused worldClinton / LewinskyTechnology Explosion

Millenials:

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Characteristics

Respect DiversityTechno embracingConfident/Sense of

entitlementVolunteering/civic

mindedLive in the immediacy

of the momentGood problem solvers if

they are given choices

Millenials:

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Values in the Workplace

Years of service, hard work, tradition, following rules, loyalty, respect authority

Baby Boomers:

Traditionalists:

Training, working long hours, moving up based on seniority, teams, involvement

Generation X:Work smarter not longer, pro-active approach to their career, need to see the reason for the task, value time off, give them structure, they will provide you feedback

Millenials:Hard workers but like to have fun, comfortable with mistakes, work with the community, willing to take on projects, like immediate and often feedback

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Core Values

Traditionalists: respect for authority

Boomers: teams, involvement

Gen Xers: skepticism, fun, informality Millennials:

realism, confidence, extreme fun, social

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Colliding IssuesGenX supervising Millenials

Very independent Very dependent

Millenials supervising BoomersNot automatically respectful Automatically respectful

Boomers supervising Xers and MillenialsWorkaholic Work/Life Balance

Xers & Millenials supervising Traditionalists and Boomer Tech savvy Not so much tech savvy

Other issues?

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A Successful Workplace Environment

How did the workplace look when you began your job at your youngest years, compared with how it looks now?

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Successful Work Place Environment

What does a successful work environment look like?

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Successful Work Place Environment

What does a successful work environment look like?

• Optimistic and clear leadership• Teamwork• Engaged and contributing employees • Work that challenges and fulfills• Work that meets a need• Clear expectations• Happy/content employees• Secure in budget/future• Fun and fulfilling work relationships – co-workers and

supervisors• Continuing Professional Development

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Core Values

Traditionalists: Respect for authority

Boomers: Teams, involvement

Gen Xers: skepticism, fun, informality

Millennials: realism, confidence, extreme fun, social

Successful Work Place Environment

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Successful Work Place Environment

Respect for authority

Teams, involvement

Skepticism, fun, informality

Realism, confidence, extreme fun, social

What are the plusses

of each generation

that we should be

taking advantage of?

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A Successful Workplace Environment

What is changing on the workplace horizon?

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A Successful Workplace Environment

What is changing on the workplace horizon?

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A Successful Workplace Environment

What steps are needed in order

to ensure we have a

successful multi-generational environment?

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What Is Needed for Success in the Multi-Generational Workplace?Accept and embrace all generations—Leverage all

as a source of great potential (instead of a cause for tension)

Change your way of thinking – respect old way/ embrace new way

Invest in the right technology

Develop engaging training

Create new roles

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Thank You!

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References

Zemke, Ron; Raines, Claire and Flipczak, Bob. Generations at Work: Managing the clash of Veterans, Boomers, Xers, and Nexters in Your Workplace. New York. AMACOM, 2000.

Lancaster C., Lynne, Stillman, David. When Generations Collide. Harper Collins, 2002

Center for Generational StudiesOffice of Institutional Equity, Duke UniversityNemiro, Jill; Beyerlin, Michael; Bradley, Lori;

Generational Differences in Virtual Teams. Jossey-Bass 2008