A STUDY ON PREFERENCE TOWARDS BRANDED MILK AND ITS ALLIED PRODUCTS

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    A STUDY ON PREFERENCE TOWARDS BRANDED MILK 

    AND ITS ALLIED PRODUCTS

    INTRODUCTION TO THE STUDY

    India is the largest producer of milk producing more than 100

    million tons of milk per annum yet her per capita milk consumption is

    around 250gm per day.

      India has a population of more than 1 billion with diverse food

    habits, cultures, traditions and religions. Regional variations within the

    country can be mind bogging. n one hand, the country has plains with

    long tradition of milk production and consumption. n the other hand,

    there are forest and hilly regions with no tradition of dairying. !ost of 

    coastal belts also do not have much of diary tradition.

      "ill about year 2000, India was not on the radar screen of most

    international dairy companies. #ince India was neither a ma$or importer 

    nor an e%porters of daily products. "hrough the &0's, (0's and )0's India

    used to take some milk powder and butter oil as aid. *%ports from India

    were insignificantly small. +rom 2000 onwards, Indian dairy products.

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    articularly milk powder, casein when products and ghee started making

    their presence felt in global markets.

      "he decade of 2000-10 will be recorded in diary history as the

    decade of e%ports. ut the ne%t decade will be different signs of change

    are already visible. n one hand India is finding it difficult to sustain

    e%ports of diary products due to low global prices and high domestic

     prices. n the other hand some dairy products and companies from India

    have been able to make their mark on international markets leading to

    increase in their e%ports even when the overall global market sentiment

    has turned negative.

      /ope that the study helps get a macro level understanding of the

    dairy scenario in India.

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    OBJECTIVES

    "o know the preference towards randed milk among people.

    "o know the preference towards allied products.

    "o know the reason for choosing the brand.

    "o know the consumer satisfaction on using the product.

    "o know the best among the current brands.

    "o analysis most preferred brand.

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    LIMITATIONS

    "he sample sie is only 100, while there are thousands of users.

    "ime was a constraining factor in completing the pro$ect.

    ack of interaction among the consumers.

    ack of time for e%plaining the individuals about the

    3uestionnaire.

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    RESEARCH METHODOLOGY

      Research methodology is a way to systematically save the research

     problem. I may be understood as a source of studying how research is

    done scientifically and the steps that are generally adopted by the

    researcher in methodology results in using research problem along with

    logic behind them. Research !ethodology results in using research

    methods through which solutions are arrived for the problem for the

    research.

    RESEARCH DESIGN:

      research design is purely and simply the frame work or plan study

    that guides the collection and analysis of the data. 6enerally, a research

    design is a blue print of the research that is to be followed is completing

    the study.

    DATA COLLECTION:

    "he present study is based on primary data and the data's were

    collected through 3uestionnaire.

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    SAMPLE TECHNIQUES:

    "he sample for this study is 100.

    PRIMARY DATA:

      "hese data were collected by personal interview with consumer. +or 

    this purpose 3uestionnaire were prepared in such that all necessary data

    would be collected.

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    ANALYSIS AND INTERPRETATION

    TABLE NO .1

    TABLE SHOWING THE DIFFERENT AGE GROUP OF

     THE RESPONDENTS

    S.NO CRITERIA NO. OF RESPONDENTS PERCENTAGE

    1 *## "/8 20 71 719

    2 21 " 40 4 49

    :* 40 5 59

    "" 100 1009

    INTERPRETATION

    +rom the above table we can to infer that 719 of the respondents

     belong to the age group less than 20 years, 49 of the respondents are

     between the age group of 21-40 years, and 59 of the respondents are

    above 40 years.

    CHART NO. 1

    &

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    TABLE SHOWING THE DIFFERENT AGE GROUP OF THE

    RESPONDENTS

     

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    TABLE NO .2

    TABLE SHOWING THE GENDER OF THE

    RESPONDENTS

    S.NO CRITERIA NO. OF RESPONDENTS PERCENTAGE

    1 !* 1 19

    2 +*!* 7) 7)9

    "" 100 1009

    INTERPRETATION

    +rom the above table we infer that 19 of the respondents are

    male and 7)9 of the respondents are female.

    CHART NO. 2

    )

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    TABLE SHOWING THE GENDER OF THE

    RESPONDENTS

    TABLE NO. 3

     TABLE SHOWING THE MONTHLY INCOME OF THE

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    RESPONDENTS

    S.NO CRITERIA NO. OF RESPONDENTS PERCENTAGE

    1 elow Rs.10,000 50 509

    2

    Rs.10,000-

    20,000

    4 49

    bove Rs.0,000 17 179

    "otal 100 1009

    INTERPRETATION

    +rom the above table we infer that 509 of the respondents are

    having the monthly income of below 10,000, 49 of the respondents are

    earning monthly income of Rs. 10,000-20,000 and 179 of the

    respondents are earning monthly income above 0,000.

    CHART NO: 3

    TABLE SHOWING THE MONTHLY INCOME OF THE

    RESPONDENTS

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    TABLE NO. 4

    TABLE SHOWING THE PLACE WHERE THE RESPONDENTS

    PREFER TO BUY MILK 

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    S.NO CRITERIA

    NO. OF

    RESPONDENTS

    PERCENTAGE

    16R;*R<

    #/

    4( 4(9

    2 !I= "/ 15 159

    !I= 6*8" & &9

    "" 100 1009

    INTERPRETATION

    +rom the above table we infer that 4(9 of the respondents prefer 

    6rocery shop, 159 of the respondents prefer milk booth and &9 of the

    respondents prefer milk agent.

    CHART NO. 4

    TABLE SHOWING THE PLACE WHERE THE RESPONDENTS

    PREFER TO BUY MILK 

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    TABLE NO.

    TABLE SHOWING DIFFERENT BRANDS OF MILK 

    PREFERRED BY THE RESPONDENTS

    S.NO CRITERIA NO. OF RESPONDENTS PERCENTAGE

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    1 :I8 55 559

    2 R=

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    CHART NO.

    TABLE SHOWING DIFFERENT BRANDS OF MILK 

    PREFERRED BY THE RESPONDENTS

     

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    TABLE NO. !

    ABLE SHOWING AWARENESS OF THE PRODUCTS

    BY THE RESPONDENTS

     

    S.NO CRITERIA

    NO. OF

    RESPONDENTS

    PERCENTAGE

    1 >:*R"I#*!*8" 72 729

    2 8*I6/?R# 2( 2(9 +RI*8># 10 109

    "" 100 1009

    INTERPRETATION

    +rom the above table we infer that 729 of the respondents known

    from dvertisements, 2(9 of the respondents known from 8eighbors

    and 109 of the respondents known form +riends.

    ;HART NO. !

    TABLE SHOWING AWARENESS OF THE PRODUCTS

    1&

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    BY THE RESPONDENTS

    1(

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    TABLE NO: "

    TABLE SHOWING PURCHASING PERIOD OF MILK

    BY THE RESPONDENTS

      S.

    NO

    CRITERIA

    NO. OF

    RESPONDENTS

    PERCENTAGE

    1 0-1 1 19

    2 1-2 2 29

    :* 2

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    TABLE NO.#

    TABLE SHOWING DAILY CONSUMPTION OF MILK 

    BY THE RESPONDENTS

     

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    S.NO CRITERIA NO. OF RESPONDENTS PERCENTAGE

    1 @ I"*R 4 49

    2 A I"*R ( (9

    B I"*R 1 19

    4 1 I"*R 5& 5&9

    "" 100 1009

    INTERPRETATION

      +rom the above table we infer that 49 of the respondents prefer to

     buy 1C4 liter milk, (9 of the respondents prefer to buy A liter milk, 19

    of the respondents prefer to buy C4 liter milk and 5&9 of the

    respondents prefer to buy 1 liter milk.

     

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    CHART NO. #

    TABLE SHOWING DAILY CONSUMPTION OF MILK 

    BY THE RESPONDENTS

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    TABLE NO. $

    TABLE SHOWING MODE OF PAYMENT BY THE

    RESPONDENTS

    S.NO CRITERIA

    NO. OF

    RESPONDENTS

    PERCENTAGE

    1 1009 >:8;* 15 159

    2

    R"I

    >*I:*R<

    72 729

    "" 100 1009

    INTERPRETATION

      +rom the above table we infer that 159 of the respondents prefer 

    1009 advance, 29 of the respondents prefer partial payment and 729

    of the respondents prefer payment against delivery.

    CHART NO. $

    TABLE SHOWING MODE OF PAYMENT BY THE

    RESPONDENTS

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    TABLE NO. 1%

    TABLE SHOWING THE DELIVERY OF THE BRANDED

    MILK ON THE SPECIFIED TIME

    S.NO CRITERIA NO. OF RESPONDENTS PERCENTAGE

    1

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    MILK ON THE SPECIFIED TIME

    2&

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    TABLE NO. 11

    TABLE SHOWING THE BRANDED MILK IS HYGIENIC

    S.NO CRITERIA NO. OF RESPONDENTS PERCENTAGE

    1

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    TABLE SHOWING THE BRANDED MILK IS HYGIENIC

    2)

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    TABLE NO. 12

    TABLE SHOWING THE RESPONDENTS SATISFACTION

    TOWARDS THE QUALITY OF THE PRODUCTS

    S.NO CRITERIA NO. OF RESPONDENTS PERCENTAGE

    1

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    TABLE SHOWING THE RESPONDENTS SATISFACTION

    TOWARDS THE QUALITY OF THE PRODUCTS

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    TABLE NO. 13

    TABLE SHOWING THE RESPONDENTS SATISFACTION

    TOWARDS THE PRICE OF THE PRODUCTS

    S.NO CRITERIA

    NO. OF

    RESPONDENTS

    PERCENTAGE

    1 #"I#+I*> & &9

    2 8" #"I#+I*> 2& 2&9

    "" 100 1009

    INTERPRETATION

    +rom the above table we infer that &9 of the respondents are

    satisfied with the price of the product and 2&9 of the respondents are not

    satisfied with the price of the product.

    CHART NO. 13

    TABLE SHOWING THE RESPONDENTS SATISFACTION

    TOWARDS THE PRICE OF THE PRODUCTS

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    TABLE NO. 14

    TABLE SHOWING THE RESPONDENTS SATISFACTION

    TOWARDS THE PACKAGE OF THE PRODUCTS

    S.NO CRITERIA

    NO. OF

    RESPONDENTS

    PERCENTAGE

    1 #"I#+I*> )1 )19

    2 8" #"I#+I*> ) )9

    "" 100 1009

    INTERPRETATION

    +rom the above table we infer that )19 of the respondents are

    satisfied with the package of the product and )9 of the respondents are

    not satisfied with the package of the product.

    CHART NO. 14

    TABLE SHOWING THE RESPONDENTS SATISFACTION

    TOWARDS THE PACKAGE OF THE PRODUCTS

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    TABLE NO. 1

    TABLE SHOWING THE AVAILABILITY OF THE

    ALLIED PRODUCT

    S.NO CRITERIA NO. OF RESPONDENTS PERCENTAGE

    1

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    CHART NO. 1

    TABLE SHOWING THE AVAILABILITY OF THE

    ALLIED PRODUCT

    &

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    TABLE NO. 1!

    TABLE SHOWING THE SATISFACTION OF THE QUALITY OF

    ALLIED PRODUCTS BY THE RESPONDENTS

     

    S.NO CRITERIA NO. OF RESPONDENTS PERCENTAGE

    1 #"I#+I*> 55 559

    2

     8"

    #"I#+I*>

    45 459

    "" 100 1009

    INTERPRETATION

    +rom the above table we infer that 559 of the respondents are

    satisfied with the 3uality of the allied products and 459 of the

    respondents are not satisfied with the 3uality of the allied products.

    CHART NO. 1!

    (

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    TABLE SHOWING THE SATISFACTION OF THE QUALITY OF

    ALLIED PRODUCTS BY THE RESPONDENTS

    )

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    TABLE NO. 1"

    TABLE SHOWING THE SATISFACTION OF THE

    RESPONDENTS BRAND AMONG THE FAMILY MEMBERS

    S.NO CRITERIA

    NO. OF

    RESPONDENTS

    PERCENTAGE

    1 #"I#+I*> () ()9

    2 8" #"I#+I*> 11 119

    "" 100 1009

    INTERPRETATION

      +rom the above table we infer that ()9 of the respondents brand is

    satisfied among the family members and 119 of the respondents brand is

    not satisfied among the family members.

    CHART NO. 1"

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    TABLE SHOWING THE SATISFACTION OF THE

    RESPONDENTS BRAND AMONG THE FAMILY MEMBERS

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    TABLE NO: 1#

    TABLE SHOWING THE SATISFACTION OF THE

    RESPONDENTS ABOUT OVER ALL SERVICE OF THE

    COMPANY

    S.NO CRITERIA NO. OF RESPONDENTS PERCENTAGE

    1 #"I#+I*> (4 (49

    2

     8"

    #"I#+I*>

    17 179

    "" 100 1009

    INTERPRETATION

    +rom the above table we infer that (49 of the respondents are

    satisfied with the over all service of the company and 179 of the

    respondents are not satisfied with the over all service of the company.

    CHART NO: 1#

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    TABLE SHOWING THE SATISFACTION OF THE

    RESPONDENTS ABOUT OVER ALL SERVICE OF THE

    COMPANY

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    TABLE NO. 1$

    TABLE SHOWING THE RESPONDENT&S RECOMMENDATION

    TOWARDS THE PRODUCT

    S.NO CRITERIA NO. OF RESPONDENTS PERCENTAGE

    1

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    TABLE SHOWING THE RESPONDENT&S RECOMMENDATION

    TOWARDS THE PRODUCT

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    TABLE NO. 2%

    TABLE SHOWING THE EFFECTIVENESS OF THE

    ADVERTISEMENT

    S.NO CRITERIA

    NO. OF

    RESPONDENTS

    PERCENTAGE

    1 :*R< 6> 25 259

    2 6> 52 529

    #"I#+;"R< 2 29

    "" 100 1009

    INTERPRETATION

     +rom the above table we infer that 259 of the respondents felt

    very good regarding the advertisement while 529 of the respondents felt

    good about the advertisement and 29 of the respondents are satisfied

    with the advertisement.

     

    CHART NO. 2%

    TABLE SHOWING THE EFFECTIVENESS OF THE

    ADVERTISEMENT

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    4&

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    TABLE NO. 21

    TABLE SHOWING THE OFFER AND DISCOUNT PROVIDED

    BY THE BRAND

    S.NO CRITERIA NO. OF RESPONDENTS PERCENTAGE

    1

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    CHART NO. 21

    TABLE SHOWING THE OFFER AND DISCOUNT PROVIDED

    BY THE BRAND

    4)

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    FINDINGS

    719 of the respondents belong to the age group less than 20 years.

    7)9 of the respondents are female.

    509 of respondents belong to the income level of less than

    Rs.10,000

    4(9 of the respondents are buying from 6rocery shop.

    559 of the respondents are buying avin milk.

    729 of the respondents came to know about this product by

    dvertisement.

    749 of the respondents are using their product more than 2 years.

    5&9 of the respondents are buying 1 liter of milk every day.

    729 of the respondents are buying the milk by payment against

    delivery.

    )19 of the respondents feel the brands reach them on the specified

    time.

    )49 of the respondents think that their branded milk is hygiene.

    )9 of the respondents are satisfied with the 3uality of their 

     products.

    &9 of the respondents are satisfied with the price of their brand.

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    )19 of the respondents are satisfied with the package of their 

     product.

    709 of the respondents product provides the allied products.

    559 of the respondents are satisfied with their allied products.

    ()9 of the respondents family members are satisfied with the

     brand.

    (49 of the respondents are satisfied with the overall service of the

    company.

    &)9 of the respondents are ready to recommend their brand to

    others.

    529 of the respondents say that the advertisement of their brand is

    very good.

    &)9 of the respondents brands does not provided offers and

    discounts.

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    BIBLIOGRAPHY

    !ichael :. D1)(5E, Research methods in !anagement.

    =othari ;.R., D1))0E, Research !ethodology, #econd *dition