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    A STUDY ON

    Marketing Strategy of V-MART

    FACULTY GUIDE:

    DRGAURAV !ISARIA

    INDUSTRY GUIDE :MR VI"AS# S#ARMA

    AMAAN "#ANENROLLMENTNO-$%&&$&$$'$

    M!A GROU(-$

    INTEGRAL UNIVERSITY 

    MASTER OF BUSINESS

     ADMINISTRATION

    BATCH 2014-2016

    SUMMER INTERNSHIP UNDERTAKEN

     AT

    V-MART (FAIZABAD)

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      V-MARTTy)e Hypermarket

    Fo*n+e+ 2002

    Mai+en ,tore  Ahmedabad

    In+*,try Retail(ro+*t, Apparels, Non

    Apparels,

      Department,Grocery store

     

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    "ey (eo).e LALIT AGARWAL,

      adan A!ar"al,

      Hemant A!ar"al

    (*n/.ine 0#abse sasta,#abseAcha$

    Retai. S)ae  %&20 Tho'sand #( tr

    A+1antage  )tier II * tier III cities+

      C*rrent.y $&2 o*t.et,

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    -er-ie" o. /ART1irst incorporated as Varin Co33eria. (ri1ate

    Li3ite+ 'nder the ompanies Act in 2002 in4e,t !enga.& Then in 5&&6, /ART opened maiden store in Ahmadabad)G'3arat+&

    In the 4ear 5&&% /ART opened 5rst store incapital city, Ne7 De./i& 1'rther in 2006 /ARTcrossed $ .a ,8ft& retail space&

    In the year o. 200%, /ART hit the base byre!isterin! /art Retail as a p'blic limited entityand also crossed the t'rno-er o. 7,000 million INRAs the time passes by /ART took the shape o. areno"ned .amily brand that caters the needs o."hole .amily by o8erin! hi!h ('ality retail

    prod'cts& Alon! "ith !ro"in! c'stomers, /ARTachie-ed a t'rno-er o. o-er INR 2,000 million in

    l f l f h h d

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    V-Mart is a complete family fashion store that provides itscustomers true value for their money.

    V-MART oer customers a great shopping experience each time they visit V-Mart

    store by oering a vast range of products under one roof. Maintaining highstandards in quality and design V-Mart oers fashion garments at do!n-to-earth

    prices and over a period of time has emerged as the destination of choice forbargain hunters and the

    fashionable ali"e. 

    V-MART primarily operate in tier ## $ tier ### cities !ith the chain of ;Value Retail

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    =RD>Ts

    • Apparels ? =ri-ate Labels @ other

    • Non Apparels? ther

    • 1G? =ri-ate @ ther Tryin! to increase the proportion o.

    =ri-ate Labels in 1G

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     Apparels Apparels

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    StationeriesStationeriesceDiariesbisc'itsHair oil#oapAttaasalaRice#hampooat'p sets TrayBo"l

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    Board o. director

    hairman and ana!in!Director

    Directorproc'rementGeneralerchandi

    se

    Director

    proc'rement

    Appareland

    pri-atelabels

    #enior /=peration

    andarketin!

    /=#trate!ic=lannin!and HR

    1

    ompany#ecretary

    Generalana!er

    I T

    V-MART ORGANISATIONALSTRUCTURE

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      EVENTS

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    Marketing ,trategy of V-MART

      Regional cluster based expansion and penetration

      (a) Enhancing brand visibility   (b) Understanding customer preferences  (c) Better utilization of human resources  (d) Eective implementation of mar!eting activities"R#$#%'A EE'%S *+ree eye chec!up ,blooddonation campaign-edicated focus to.ards increasing same store salesgro.th/ross promotion through 0&ntelligent $ar!eting1&ncrease in customer loyalty /ontinue to invest in &% infrastructure

    +oray into e2commerce and start our online retail portal /ontinue to provide training to our employees andinvest in human capital34iring people .ith disability by

     5oining hand .ith SAR%A6 

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    O9eti1e, 

     To kno" the strate!y adopted by /ART in thec'rrent retail marketin! en-ironment& To ha-e a proper 'nderstandin! and analysis o./ART

     To kno" the marketin! strate!ies that /ARTadopted to make a !ood relationship "ith itsc'stomers& To kno" the people perceptions to"ards /ART& To e-al'ate the recent trends o. Indian retailind'stry in order to come o't "ith prospects .or

    India$s one o. leadin! retail chains /ART&

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    RESEARC# MET#EDOLOGY 

    Met/o+ of +ata o..etion *,e+ in t/e re,ear/i, (RIMARY DATA o..etion 3et/o+

    (ri3ary Data C

      ;UESTIONNAIREsample sie 700#ample pro5le c'stomer o. /ARTSeon+ary +ata-

    77713artoinNe"spaper, 3o'rnals&

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     ;UESTION $:- #o7 +o yo* kno7 a9o*t V =Mart >

     T/ Hoardin! Ne"spaper .riends Net

    2E

    7F

    E7

    29

    2

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    ;UESTION 5 :- #o7 often +o yo* o3e at V- Mart>

    F

    72

    EF

    C/art Tit.e

    once in a "eek t"ice in a "eek once on a month

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    ;UESTION 6:- On an a1erage /o7 3*/ a3o*ntof 3oney +o yo* ,)en+ on a 1i,it >

    0

    9

    7079

    20

    29

    E0

    belo" 900

    9007000

    70007900

    79002000

    abo-e 2000

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    ;UESTION %:- 4/at kin+ of )ro+*t, +o yo*)*r/a,e fro3 V-Mart >

    E

    76

    E9

    6

    C/art Tit.e

    Apparels NonApparels

    1ood Items Home Appliances&

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    ;UESTION ' :- #o7 7o*.+ yo* rate t/e fo..o7ingattri9*te, for V-Mart>

    07020E0090600%0F0

    C/art Tit.e

    /ery !ood !ood A-era!e =oor /ery =oor

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    ;UESTION ?:-Are yo* a7are a9o*t 1ario*, ,/e3e, of V-Mart onreg*.ar !a,i,>

    9F

    7

    no of re,)on+ent

    yes no

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    ;UESTION @:- 4/at eite, yo*3o,t for ,/o))ing at V-Mart >

    7%

    6

    ?$

    %

    $5

    5

    No of re,)on+ent,

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    Fin+ing,It is .o'nd that 6$B o. the people came to kno" abo't /art thro'!h

    ne7,)a)er&

      It is .o'nd that cons'mer attit'de to"ards .re('ency o. -isit seems that%B o. ma3ority cons'mers pre.er to -isit the store One in a 7eek &

     The main sellin! area o. /art is Gar3ent, and Foo+&

      The analysis sho"s that 5?B o. people spend Rs& $&&&-$'&& on a -isitat /art "hereas 5%B o. respondents said that they spend !ELO4 '&&,nly $@B o. c'stomers spend a9o1e 5&&& on a -isit at /art&

      %$B o. the total n'mber o. respondents said that they are not a"are o.di8erent schemes pro-ided by /art and remainin! 'B said that they area"are o. di8erent schemes&

      a3ority o. respondent$s said that +i,o*nt on 9*y $ get $ free and3ore 1ariety oer on prod'cts eJcites them most .or shoppin! at /art&

      ostly all the respondent are not satis5ed "ith the )arking fai.ity

    S i

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    S*gge,tionompany sho'ld try to increase p'blicity in and aro'nd 070 kms o. /ART "ith the help o. di8erent medias like local 1 radio, print media, and

    posters especially "hen there are special schemes .or c'stomers&

    /ART sho'ld introd'ce -ario's schemes periodically, say once in .orthni!htly&

    It is s'!!ested that the company sho'ld adopt a!!ressi-e marketin!

    campai!nin! and ad-ertisin! d'rin! times o. seasonal b'lk items like "heat,oil, !hee, spices etc& and pro-ide .air disco'nts on b'lk p'rchase&

    akin! stalls in corporate mela$s like trade .air, maybe bene5cial to createbrand ima!e o. its prod'ct

    ompany sho'ld pro-ide re!'lar trainin! to their sta8 and a"are him "iththe modern techni('e o. sellin! and c'stomer dealin!&

    A special disco'nt may be !i-en on p'rchases eJceedin! certain limits&

     There sho'ld be more n'mber o. billin! machines at the billin! co'nter&

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    Li3itation,

     Limitation o. data& Limitation o. time&#ample sie is limited d'e to the limitedperiod allocated .or the s'r-ey&

    Gettin! acc'rate responses .rom therespondents d'e to their inherent problem isdic'lt& They may be partial or re.'se tocooperate&Respondents may not be interested to !i-ethe data&#ometime respondents are not takin! interestin s'ch type o. s'r-eys there.ore there ischance that they mi!ht be !i-in! "ron!

    in.ormation&

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    !I!LIOGRA(#Y 

    77713artoin777goog.eo3

    http://www.vmart.co.in/http://www.google.com/http://www.google.com/http://www.vmart.co.in/http://www.google.com/http://www.vmart.co.in/

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    T#AN" YOU