A Staff of Heroes: Working Well Across Temperaments

15
Amma Marfo, Emmanuel College A STAFF OF HEROES WORKING WELL ACROSS TEMPERAMENTS

description

Utilizing research on temperament, a presentation first used at 2014 Colleges of the Fenway Resident Assistant Training to facilitate discussion about how temperament affects interactions with staff members and residents.

Transcript of A Staff of Heroes: Working Well Across Temperaments

Page 1: A Staff of Heroes: Working Well Across Temperaments

Amma Marfo, Emmanuel College

A STAFF OF HEROES WORKING WELL ACROSS TEMPERAMENTS

Page 2: A Staff of Heroes: Working Well Across Temperaments

HEROES: A REFRESHERFrom NBC:“After a total eclipse casts its shadow across the globe, seemingly calling forth a multitude of everyday men and women with special powers, Dr. Mohinder Suresh, a genetics professor from India, continues to champion his father's theory that there are people with extraordinary abilities living among us […] Their ultimate destiny is nothing less than saving the world...”

Page 3: A Staff of Heroes: Working Well Across Temperaments

SHAKE IT OUT

Page 4: A Staff of Heroes: Working Well Across Temperaments

WHERE DO YOU FALL?

Yes or No:

• You enjoy having a wide circle of acquaintances.

• The more people with whom you speak, the better you feel.

• You like to be engaged in an active and fast-paced job.

• You find it easy to share space with others.

• When solving a problem, you like to talk to others or look at many sources for information.

Page 5: A Staff of Heroes: Working Well Across Temperaments

EXTRAVERSION/INTROVERSIONIf YES, then Extrovert If NO, then Introvert

• Act first, think/reflect later

• Feel deprived when cutoff from interaction with the outside world

• Usually open to and motivated by outside world of people and things

• Enjoy wide variety and change in people relationships

• Think/reflect first, then Act

• Regularly require an amount of "private time" to recharge batteries

• Motivated internally, mind is sometimes so active it "closes" to outside world

• Prefer one-to-one communication and relationships

Page 6: A Staff of Heroes: Working Well Across Temperaments

EXTROVERT HERO

Nathan Petrelli

• Ambitious

• Politician

• Competitive

• Can fly

Page 7: A Staff of Heroes: Working Well Across Temperaments

INTROVERT HERO

Hiro Nakamura

• Quiet

• Nervous

• Computer Programmer

• Can move through time

Page 8: A Staff of Heroes: Working Well Across Temperaments

FIREBALLING: THE DARK SIDE

Page 9: A Staff of Heroes: Working Well Across Temperaments

• Deferent

• Shy

• Quiet

• Stuck-Up

• Nerdy

• Bossy

• Overbearing

• Talkative

• Negative

• Thoughtless

MISCONCEPTIONS ABOUT TEMPERAMENTS

Extroverts Introverts

Page 10: A Staff of Heroes: Working Well Across Temperaments

FIREBALLING: SEEING THE LIGHT

Page 11: A Staff of Heroes: Working Well Across Temperaments

THINGS YOU (PROBABLY) DIDN’T KNOW ABOUT TEMPERAMENT

Contrary to prior reports, introverts and extroverts are nearly equally represented in the US population.

There are countries in the Eastern world where introverts outnumber extroverts. Examples include China, Japan and Taiwan.

Famous introverts include: Will Ferrell, Julia Roberts, Steve Wozniak (co-founder of Apple) and Warren Buffett.

Famous extroverts include: Bill Clinton, Steve Jobs, Steve Martin, and Margaret Thatcher.

Biological quirks of introverts: they get cold more easily and tend to need to eat more often.

Shyness and introversion aren’t the same. Shyness is when social situations scare you; introversion is when social situations tire you.

When asked what makes a good leader, the majority of people will identify traits that are associated with extroverts- even introverts.

Page 12: A Staff of Heroes: Working Well Across Temperaments

THINGS YOU (PROBABLY) DIDN’T KNOW ABOUT TEMPERAMENT

Introverts have proven to be better leaders than extroverts, when working with employees or staff that are well-motivated and that take initiative.

Extroverts are driven to act largely based on rewards associated with behaviors, while introverts are driven to act based on avoidance of things they cannot do.

Extroverts can sometimes be viewed as negative by introverts, because they are willing to voice concerns and frustrations that introverts normally keep to

themselves.

Introverts are typically strong writers, preferring to express themselves through notes or in emails.

Over 83% of college student leaders identify as extroverts according to the MBTI. Overall, between 56% and 58% of college students identify as an E.

Two thirds of business students identify as extroverts.

The majority of college and university faculty (55%) are introverts.

Susan Cain: There is no correlation between being the best speaker, and having the best ideas.

Page 13: A Staff of Heroes: Working Well Across Temperaments

WHY DOES IT HELP TO KNOW TEMPERAMENT?

• You can identify areas of strength and possible areas of weakness for team members

• You can help match specific task assignments with team members

• It will help to improve communications among team members

• It will help individuals understand how different perspectives and methods can lead to useful and effective problem solving

Page 14: A Staff of Heroes: Working Well Across Temperaments

TIPS TO INTERACT ACROSS TEMPERAMENT• Think “People First”

• Temperament Isn’t a Parlor Trick!

• Don’t Assume

• Ask Questions of One Another

• Ask For Help

• What else?

Page 15: A Staff of Heroes: Working Well Across Temperaments

ANY QUESTIONS?

[email protected]