A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material...

39
A Snapshot of a Year as an RTO Manager Continued Kerri Buttery

Transcript of A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material...

Page 1: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

A Snapshot of a

Year as an RTO

Manager Continued

Kerri Buttery

Page 2: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Overview

• Recap of key points in 20161

• Annual tasks to be undertaken term by term2

• Planning the Continuous Improvement Schedule3

Page 3: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Standards for RTOs 2015

Clause 7.1

The RTO ensures that its executive officers or high managerial agent:

a. are vested with sufficient authority to ensure the RTO complies with

the RTO Standards at all times; and

b. meet each of the relevant criteria specified in the Fit and Proper

Person Requirements in Schedule 3.

Page 4: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Users’ Guide

“Evidence to demonstrate compliance varies depending on the structure of the organisation:

• For a sole trader, it is obvious that the relevant authority is in place and no evidence would be required.

• For a larger RTO with multiple managers, providing organisational charts, position descriptions, duty statements and delegation documents are some ways to demonstrate that managers have sufficient authority.

There is no requirement for policies or procedures to demonstrate compliance.”

Source: Users’ Guide to the Standards for RTOs 2015

Page 5: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

How are you showing evidence

of being vested with sufficient

authority?

Page 6: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Suggested forms of evidence

Letter providing authority

Duty statement

Page 7: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Why have a duty statement?

It supports the concept of ‘governance’.

Formal evidence of the RTO’s commitment to ensuring that it complies with the

Standards through delegation by the CEO to the RTO Manager.

Page 8: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Why else would you have them?

So you know what you need to do

throughout the year!

Use the duty statement to help

build your compliance calendar.

Page 9: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

As the RTO Manager…

What am I responsible

for?

Do I have a duty

statement?

What doesit say?

What should it

say?

Why should I have one?

Page 10: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Remember

Systems and associated duties that RTOs put into

effect will vary according to the RTO’s size, complexity and

scope of operations

Page 11: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Your turn!

Your table will be allocated one of the following:

Term 1

Term 2

Term 3

Term 4

Use the handout

to brainstorm any

extra VET

compliance

related duties you

undertake in that

term that have not

been included.Ensure you examine:

• Teacher checklist

• RTO Manager checklist

• Extra “What do you do with…” question

Page 12: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 1

Page 13: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 1 – Teacher Checklist

Check for HR updates

PD Plan

Industry Placement Plan

Update trainer/assessor profiles

Check training.gov.au

Create/update the TAS

Analyse and act on Quality Indicator data from previous year

Page 14: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 1 – Teacher Checklist

Review learning and assessment materials for Term 1:

Hyperlinks

Current unit requirements

Changes from validation/reviews

Check mapping of assessment

Enrolment/induction processes

Saving documentation in the correct location

Prepare materials for any addition to scope

Page 15: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 1 – RTO Manager Checklist

Timetables – qualified staff

Staff induction (prepare and present)

Student induction (prepare and present)

Staff and student handbooks – update

Collect staff profiles and PD plans

Check scope of registration

Page 16: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 1 – RTO Manager Checklist

Plan for changes to scope

Submit change to scope application/documentation

Annual declaration on compliance

Obtain USIs for students

Enrolment on SDCS

Analyse Quality Indicator data

Analyse other feedback

Page 17: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 1 – RTO Manager Checklist

Setup continuous improvement calendar

• Reviews

• Audits

• Validation

• Industry engagement

• Meetings

Meet with CEO/Principal

Update and sign any third party arrangements

Provide up to date templates to staff

Page 18: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

What do you do with…

Students changing subjects

• Responsibilities of the RTO Manager

• Responsibilities of the Teacher

• Responsibilities of other staff

• Key documentation & processes

Page 19: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 2

Page 20: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 2 – Teacher Checklist

Check for HR updates

Undertake work placement

Undertake an industry engagement session

Update trainer/assessor profiles

Check training.gov.au

Conduct validation sessions

Check and update marketing material

Term 2 data update on student progress

Page 21: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 2 – Teacher Checklist

Conduct a progress survey with students

Review learning and assessment materials for Term 2:

Hyperlinks

Current unit requirements

Changes from validation/reviews

Check mapping of assessment

Saving documentation in the correct location

Page 22: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 2 – RTO Manager Checklist

Collate and report Quality Indicator data

Communicate trends from QI data

Follow up on applications to change scope

Prepare internal review program for Term 3

Page 23: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 2 – RTO Manager Checklist

SDCS data and checking

Updating marketing material for subject selection (online and hard copy)

Follow up on PD for staff

Meet with CEO/Principal

Administer continuous improvement surveys

Check staff are following 5 year validation plan

Page 24: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

What do you do with…

Third Party Arrangements

• Responsibilities of the RTO Manager

• Responsibilities of the Teacher

• Responsibilities of other staff

• Key documentation & processes

• Marketing materials

• Formal agreements

Page 25: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 3

Page 26: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 3 – Teacher Checklist

Check for HR updates

Undertake professional development

Update trainer/assessor profiles

Check training.gov.au

Conduct internal reviews

Finalise any updates to marketing material

Term 3 data update on student progress

Page 27: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 3 – Teacher Checklist

Review learning and assessment materials for Term 3:

Hyperlinks

Current unit requirements

Changes from validation/reviews

Check mapping of assessment

Saving documentation in the correct location

Check that any transition requirements have been met

Retention/disposal of student work

Page 28: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 3 – RTO Manager

Finalise any changes to scope

Check status of training packages

Finalise marketing material and conduct subject selection

Review five year validation plan

Follow through with industry engagement plans

Follow up on staff PD and industry placement

Page 29: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 3 – RTO Manager

Finalise all internal reviews

Start working on the 2017 budget, consider new qualifications and PD

SDCS data submissions

Prepare documents for QI surveys in Term 4

Retention/disposal of student work

Page 30: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

What do you do with…

Staff Meetings

• Responsibilities of the RTO Manager

• Responsibilities of the Teacher

• Responsibilities of other staff

• Key documentation & processes

Page 31: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 4

Page 32: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 4 – Teacher Checklist

Check for HR updates

Undertake professional development

Participate in industry placement

Update trainer/assessor profiles

Create PD plan for 2018

Check training.gov.au

Administer Quality Indicator Surveys

Term 4 data update on student progress

Page 33: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 4 – Teacher Checklist

Finalise rectifications from internal reviews

Review learning and assessment materials for Term 4:

Hyperlinks

Current unit requirements

Changes from validation/reviews

Check mapping of assessment

Saving documentation in the correct location

Begin amending materials for 2018 based on feedback

Certification processes for 2017

Page 34: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 4 - RTO Manager Checklist

Conduct internal audit

Begin to analyse QI results

Books dates in to 2018 school calendar

Ensure all staff profiles and TAS documents are updated for 2018

Conduct surveys with students and staff

Page 35: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Term 4 – RTO Manager Checklist

Certification processes (templates, paper, ensuring USI is recorded, register, etc)

Data submissions

Timetabling for 2018

Start work on induction materials and handbooks

Page 36: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

What do you do with…

Data and certification processes

• Responsibilities of the RTO Manager

• Responsibilities of the Teacher

• Responsibilities of other staff

• Key documentation & processes

Page 37: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Ongoing

Communication channels

Governance

Updating data

Checking currency of training packages

Risk management

Reviewing policies, procedures and templates

Updating staff profiles

Late enrolments and inductions (and credit transfer)

Page 38: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Ongoing

Recording qualifications/SOA issued as students leave

Transition arrangements

Meeting plans for:

• validation

• industry engagement

• professional development

Ensuring approval of assessment by HODs

Responding to complaints and appeals

Page 39: A Snapshot of a Year as an RTO Manager Continued... · 2017. 8. 2. · Finalise marketing material and conduct subject selection Review five year validation plan Follow through with

Questions?