A REPORTER AT LARGE WRONG TURN - Rutgers Universitycrab.rutgers.edu/~mbravo/wrongturn.pdf · BY...

12
I. BANG E very two miles, the average dri ve r makes four hundred observations, forty decisions, and one mistake. Once every five hundred miles, one of those mistakes leads to a near collision, and once every sixty-one thousand miles one of those mistakes leads to a crash. When people drive, in other words, mistakes are endemic and accidents inevitable, and that is the first and simplest explanation for what happened to Robert Day on the morning of Saturday, April 9, 1994.He was driving a 1980 Jeep Wagoneer from his home, outside Philadelphia, to spend a day working on train engines in Wins- low Township, New Jersey. He was forty- four years old, and made his living as an editor for the Chilton Book Company. His ten-year-old son was next to him, in the passenger seat.It was a bright,beauti- ful spring day. Visibility was perfect,and the roadway was dry, although one of the many peculiarities of car crashes is that they happen more often under ideal road conditions than in bad weather. Day’s route took him down the Atlantic City Expressway to Fleming Pike, a two-lane country road that winds around a sharp curve and intersects, about a mile later, with Egg Harbor Road. In that final s t re t ch of Fleming Pike, there is a scat- tering of houses and a fairly thick stand of trees on either side of the road,obscuring all sight lines to the left and right. As he a p p ro a ched the intersection, then, Day could not have seen a blue-and-gray 1993 Ford Aerostar minivan tra ve lling between forty and fifty miles per hour southbound on Egg Harbor, nor a white 1984 Mazda 626 tra ve lling at approximately fifty miles per hour in the other dire c t i on . Nor, ap- parently, did he see the stop sign at the c o rn e r, or the sign a tenth of a mile before that, warning of the intersection ahead. Day’s son, in the confusing aftermath of the accident, told police that he was cer- tain his father had come to a stop at the corner. But the accident’s principal wit- ness says he never saw any brake lights on the Wagoneer, and, besides, there is no way that the Jeep could have done the damage that it did from a standing start. Perhaps Day was distracted. The witness says that Day’s turn signal had been on since he left the expressway. Perhaps he was looking away and looked back at the road at the wrong time, since there is an area, a few hundred yards before Egg Harbor Road, just on the near side of a little ridge, where the trees and houses make it look as if Fleming Pike ran with- out interru p t i on well off into the distance. We will never know, and in any case it does not matter much. Day merely did what all of us do every time we get in a car:he made a mistake. It’s just that he was un- lucky enough that his mistake led him directly into the path of two other cars. The driver of the Ford Aerostar was Stephen Capofe r ri , then thirty-nine.He worked in the warehouse of Whitehall La b o ra t o ri e s , in southern New Jersey. He had just had breakfast with his parents and was on his way to the bank. The driver of the Mazda was Elizabeth Wol- frum. She was twenty-four. She worked as the manager of a liquor store. Her eighteen-year-old sister, Julie, was in the passenger seat; a two-year-old girl was in the back seat. Because of the vegetation on either side of Fleming Pike, C a p o fe r ri did not see Day’s vehicle until it was just eighty-five feet from the point of im- pact, and if we assume that Day was trav- elling at forty miles per hour, or fifty- nine feet per second, that means that Capoferri had about 1.5 seconds to react. That is sca rc e ly enough time. The aver- age adult needs about that long simply to translate an observation (“That car is 50 THE NEW YORKER, JUNE 11, 2001 A REPORTER AT LARGE WRONG TURN How the fight to make A merica’ s highways safer went off course . BY MALCOLM GLADWELL Detail from Andy W arhol’s “Five Deaths.”Advocat es like Ralph Na der focussed on the second collision,inside the c ar:“A crash without an injury.That idea was very power ful.”

Transcript of A REPORTER AT LARGE WRONG TURN - Rutgers Universitycrab.rutgers.edu/~mbravo/wrongturn.pdf · BY...

Page 1: A REPORTER AT LARGE WRONG TURN - Rutgers Universitycrab.rutgers.edu/~mbravo/wrongturn.pdf · BY MALCOLM GLADWELL D e t ail from Andy Wa r h o l ’s “Five Deaths.”A d vo ca t

I. BA N G

Eve ry two miles, the ave rage dri ve rmakes four hundred observ a t i on s ,

f o rty decision s , and one mistake. O n c eeve ry five hundred miles, one of t h o s emistakes leads to a near coll i s i on , a n donce eve ry sixty - one thousand miles on eo f those mistakes leads to a cra s h .Wh e npeople dri ve, in other word s ,mistakes areendemic and accidents inev i t a b l e, a n dthat is the first and simplest explanationfor what happened to Robert Day on them o rning of Sa t u rd ay, Ap ril 9, 1 9 9 4 .H ewas driving a 1980 Jeep Wa goneer fromhis hom e, outside Ph i l a d e l ph i a , to spenda day working on train engines in Wi n s-l ow Tow n s h i p,New Jersey.He was forty -four years old, and made his living as aneditor for the Chilton Book Com p a ny.His ten-year-old son was next to him, i nthe passenger seat.It was a bri g h t ,b e a u t i-ful spring day. Vi s i b i l i ty was perfe c t ,a n dthe ro a d w ay was dry, although one of t h em a ny peculiarities of car crashes is thatt h ey happen more often under ideal ro a dc on d i t i ons than in bad weather. D ay’sroute took him down the Atlantic CityE x p re s s w ay to Fleming Pi k e, a tw o - l a n ec o u n t ry road that winds around a sharpc u rve and intersects, about a mile later,with Egg Harbor Road. In that fin a ls t re t ch of Fleming Pi k e, t h e re is a sca t-t e ring of houses and a fairly thick stand oft rees on either side of the ro a d ,o b s c u ri n ga ll sight lines to the left and ri g h t . As hea p p ro a ched the intersection , t h e n , D aycould not have seen a blue-and-gray 1993Fo rd Ae rostar minivan tra ve lling betw e e nf o rty and fifty miles per hour southboundon Egg Harb o r,nor a white 1984 Mazd a626 tra ve lling at approx i m a t e ly fifty milesper hour in the other dire c t i on . No r, a p-p a re n t ly, did he see the stop sign at thec o rn e r, or the sign a tenth of a mile beforet h a t , w a rning of the intersection ahead.

D ay’s son , in the confusing aft e rmath ofthe accident, told police that he was cer-tain his father had come to a stop at thec o rn e r. But the accident’s principal wit-ness s ays he never saw any brake lights onthe Wa gon e e r, a n d , b e s i d e s , t h e re is now ay that the Jeep could have done thedamage that it did from a standing start .Pe rhaps Day was distra c t e d .The witnesss ays that Day’s turn signal had been onsince he left the expre s s w ay. Pe rhaps hewas looking away and looked back at theroad at the wrong time, since there is ana re a , a few hundred yards before EggH a rbor Road, just on the near side of alittle ri d g e, w h e re the trees and housesmake it look as if Fleming Pike ran with-out interru p t i on well off into the distance.We will never know,and in any case it doesnot matter mu ch . D ay mere ly did whata ll of us do eve ry time we get in a ca r :h emade a mistake. I t’s just that he was un-l u cky enough that his mistake led himd i re c t ly into the path of two other ca r s .

The dri ver of the Fo rd Ae rostar wasSt e phen Capofe r ri , then thirty - n i n e .H ew o rked in the warehouse of Wh i t e h a llLa b o ra t o ri e s , in southern New Jersey.H ehad just had breakfast with his pare n t sand was on his way to the bank. T h ed ri ver of the Mazda was Elizabeth Wo l-f ru m . She was tw e n ty - f o u r. She work e das the manager of a liquor store . H e re i g h t e e n - year-old sister, J u l i e, was in thepassenger seat;a tw o - year-old girl was inthe back seat. B e cause of the ve g e t a t i onon either side of Fleming Pi k e,C a p o fe r ridid not see Day’s ve h i cle until it was juste i g h ty - five feet from the point of i m-p a c t ,and if we assume that Day was tra v-e lling at forty miles per hour, or fifty -nine feet per secon d , that means thatC a p o fe r ri had about 1.5 seconds to re a c t .That is sca rc e ly enough time. The ave r-age adult needs about that long simply tot ranslate an observ a t i on (“That car is

5 0 THE NEW YO R K E R, JUNE 11, 2001

A REPORTER AT LARGE

WRONG TURNHow the fight to make Am eri ca ’s highways safer went offc o u r s e.

BY MALCOLM GLADWELL

D e tail from Andy Wa r h o l’s “Five Deaths.”A d vo ca tes like Ralph Nad er focussed on thesecond collision,inside the ca r :“A crash without an injury.That idea was very powerf u l.”

Page 2: A REPORTER AT LARGE WRONG TURN - Rutgers Universitycrab.rutgers.edu/~mbravo/wrongturn.pdf · BY MALCOLM GLADWELL D e t ail from Andy Wa r h o l ’s “Five Deaths.”A d vo ca t
Page 3: A REPORTER AT LARGE WRONG TURN - Rutgers Universitycrab.rutgers.edu/~mbravo/wrongturn.pdf · BY MALCOLM GLADWELL D e t ail from Andy Wa r h o l ’s “Five Deaths.”A d vo ca t

going awfully fast”) into an action (“Iought to hit my bra k e” ) . C a p o fe r ri hitD ay bro a d s i d e,at a slight angle, the ri g h tpassenger side of the Ae rostar takingmost of the impact.The Jeep was pusheds i d ew i s e,but it kept going forw a rd ,p u ll i n go f f the gri lle and hood of the Ae ro s t a r,and sending it into a tw o - h u n d re d - a n d -s eve n ty - d e g ree countercl o ckwise spin.A sthe Jeep lurched across the intersection , i tslammed into the side of Wo l f ru m’sM a zd a . The cars slapped together, a n dthen skidded together across the intersec-t i on ,ending on the grass on the far, s o u t h-e a s t e rn co rn e r. Ac c o rding to documentsfiled by Elizabeth Wo l f ru m’s lawye r s ,Wo l f rum suffe red eighteen injuri e s , i n-cluding a ru p t u red spleen, multiple live rl a c e ra t i on s , b rain damage, and fra c t u re sto the legs, ri b s , a n k l e s , and nose. J u l i eWo lf rum was part i a lly ejected from theM a zda and her face hit the gro u n d . Sh es u b s e q u e n t ly underwent seventeen sepa-rate surgical pro c e d u res and remained ini n t e n s i ve ca re for forty-four days .In post-c rash ph o t o g ra ph s , their car looks as if i thad been dropped head first from an air-p l a n e .R o b e rt Day suffe red massive inter-nal injuries and was pronounced dead tw ohours later, at West Jersey Hospital. H i ss on was bruised and shaken up.C a p o fe r riwalked away largely unsca t h e d .

“Once the impact occurre d , I did as p i n , ” he re m e m b e r s .“I don’t re ca ll doingt h a t . I may have blacked out. It couldn’t

h a ve been for ve ry lon g. I wanted to geto u t .I was trying to judge how I was.I washaving a little trouble bre a t h i n g. But Ik n ew I could walk.My senses were gra d-u a lly coming back to norm a l . I’m pre t tys u re I went to Day’s ve h i cle fir s t .I went tothe dri ve r’s side. He was semi-con s c i o u s .He had blood coming out of his mouth.I tried to keep him awake.His son was inthe passenger seat.He had no injuri e s .H es a i d , ‘Is my father O. K . ? ’ I seem to re-member looking in the Mazd a . My fir s ti m p re s s i on was that they were dead, b e-cause the dri ve r’s side of the ve h i cle wasve ry badly smashed in.I think they neededthe ‘jaws of l i fe’ to get them out. T h e rewas a little girl in the back .She was cryi n g. ”

C a p o fe r ri has long black hair and ab e a rd and the build of a wre s t l e r. He is athoughtful man who chooses his word sca re f u lly.As he talked, he was driving hisTa u rus back tow a rd the scene of the acci-d e n t , and he was apologetic that he couldnot re ca ll more details of those mom e n t sleading up to the accident. But what ist h e re to remember? In the popular imag-i n a t i on — f u e lled by the car crashes ofH o llywood mov i e s , with their special ef-fects and com p l i cated stunts—an acci-dent is a pro t racted sequence, p l ayed outin slow motion , over many fra m e s . It isnot that way in real life . The time thatelapsed between the coll i s i on of C a p o-fe r ri and Day and Day and Wo l f rum wasp ro b a b ly no more than tw e n ty - five mil-

l i s e c on d s , faster than the blinking of a neye, and the time that elapsed betw e e nthe moment Capofe r ri stru ck Day and them oment his van came to a re s t , two hun-d red and seve n ty degrees later,was pro b-a b ly no more than a secon d . C a p o fe r risaid that a friend of h i s , who lived ri g h ton the corner where the accident hap-p e n e d , told him later that all the cra s h i n gand spinning and skidding sounded likean single, s h a rp explosion —ba n g !

II. THE PASSIVE A P P ROAC H

In the middle part of the last century, aman named Wi lliam Haddon ch a n g e d

f o rever the way Am e ri cans think aboutcar accidents. H a d d on was,by tra i n i n g, am e d i cal doctor and an epidemiologist and,by tempera m e n t, a New Englander—talland re e d - t h i n , with a crewc u t , a starch e dwhite shirt , and a bow tie. He was exact-ing and cere b ra l , and so sensitive to cri t i-cism that it was said of him that he couldbe “b l i s t e red by moon b e a m s . ” He wouldnot eat mayon n a i s e,or anything else sub-ject to bacterial con t a m i n a t i on .He hatedl a w ye r s ,w h i ch was iron i c ,b e cause it wasl a w yers who became his biggest disciples.H a d d on was discove red by Daniel Pa t ri ckM oyn i h a n , when Moynihan was work-ing for Ave re ll Harri m a n , then the Dem-o c ratic gove rnor of New Yo rk St a t e . I twas 1958.M oynihan was ch a i ring a meet-ing on tra f fic safe ty, in Albany’s old state-exe c u t i ve - o f fice ch a m b e r s , and a yo u n gman at the back of the ro om kept askingpointed question s .“Wh a t’s your name?”M oynihan eve n t u a lly asked, c e rtain hehad coll a red a Republican spy. “H a d d on ,s i r, ” the young man answere d . He wasjust out of the Harv a rd School of Pu b-lic Health, and convinced that what thefield o f t ra f fic safe ty needed was the ri go ro f e p i d e m i o l o gy.H a d d on asked Moyn i-han what data he was using. M oyn i h a ns h ru g g e d.He wasn’t using any data at all .

H a d d on and Moynihan went acro s sthe street to Yez z i’s , a loca lw a t e ring hole,and Moynihan fe ll under Haddon’s spell .The ort h o d oxy of that time held thats a fe ty was about reducing accidents—ed-u cating dri ve r s , t raining them, m a k i n gthem slow dow n . To Haddon , this ap-p ro a ch made no sense.His goal was to re-duce the injuries that accidents ca u s e d .I np a rt i c u l a r, h e did not believe in safe tym e a s u res that depended on changing thebehavior of the dri ve r,since he con s i d e re d

“Would you mind el a b o rating on this section of the résumé,w h i ch claims that you’re my love ch i l d ? ”

Page 4: A REPORTER AT LARGE WRONG TURN - Rutgers Universitycrab.rutgers.edu/~mbravo/wrongturn.pdf · BY MALCOLM GLADWELL D e t ail from Andy Wa r h o l ’s “Five Deaths.”A d vo ca t

the dri ver unre l i a b l e,h a rd to educa t e, a n dp rone to erro r.H a d d on believed the bests a fe ty measures were p a s s ive. “He was agentle man,” M oynihan re ca ll s .“ Qu i e t ,without being mu m .He never forgot thatwhat we were talking about were ch i l-d ren with their heads smashed and bro-ken bodies and dead people.”

Seve ral years later, M oynihan wasw o rking for President Joh n s on in the De-p a rtment of La b o r,and hired a young law-ye r out of H a rv a rd named Ra l ph Na d e rto work on tra f fic - s a fe ty issues.Na d e r, t o o,was a devotee of H a d d on’s ideas, and hec onve rted a young con g re s s i onal aidenamed Joan Clayb ro ok .In 1959,M oyn i-han wrote an enorm o u s ly influential art i-cl e, a rticulating Haddon’s pri n c i p l e s ,ca lled “Epidemic on the Highways . ” I n1 9 6 5 , Nader wrote his own homage tothe Haddon ph i l o s o phy, “U n s a fe at AnySp e e d , ”w h i ch became a best-sell e r,and in1966 the Haddon crusade swept Wa s h-i n g t on . In the House and the Se n a t e,t h e re were packed hearings on legislationto create a fe d e ral re g u l a t o ry agency fort ra f fic safe ty.M oynihan and Haddon tes-t i fie d , as did a liability lawyer from So u t hC a ro l i n a , in white shoes and a white suit,and a Teamsters offic i a l , Jimmy Hoffa,w h om Clayb ro ok remembers as a “f a b u-l o u s ”w i t n e s s . It used to be that, d u ring af rontal cra s h , s t e e ring columns in ca r sw e re pushed back through the passengerc om p a rt m e n t , p o t e n t i a lly impaling thed ri ve r.The advocates argued that columnsshould collapse inw a rd on impact. I n s t ru-ment panels ought to be padded, t h eys a i d , and knobs shouldn’t stick out,w h e ret h ey might cause injury. Doors ought toh a ve strengthened side-impact beams.R o o fs should be strong enough to with-stand a ro ll ove r. Seats should have headre s t raints to protect against neck injuri e s .Windshields ought to be glaze d ,so that ifyou hit them with your head at high speedyour face wasn’t cut to ri b b on s . The billsailed through both houses of C on g re s s ,and a re g u l a t o ry body, w h i ch eve n t u a llyb e came the Na t i onal Highway Tra f ficSa fe ty Ad m i n i s t ra t i on , was established.H a d d on was made its com m i s s i on e r,C l ayb ro ok his special assistant.“I re m e m-ber a Senate hearing we had with Wa r re nM a g n u s on , ” Nader re ca ll s . “He was lis-tening to a pediatrician who was one ofour all i e s , Seymour Charl e s , f rom NewJ e r s ey, and C h a rles was showing howt h e re were two cars that coll i d e d ,and on e

had a collapsible steering column and on ed i d n’t , and one dri ver walked away, t h eother was kill e d .An d , just like that,M a g-n u s on caught on . ‘You mean,’ he said,‘ you can have had a crash without an in-j u ry ? ’T h a t’s it! A crash without an injury.That idea was ve ry pow e rf u l . ”

T h e re is no question that the im-p rovements in auto design which Had-d on and his disciples pushed for save dcountless live s . T h ey changed the waycars were built, and put safe ty on the na-t i onal agenda. What they did not do,h ow eve r, is make Am e ri can highwaysthe safest in the worl d . In fact—and thisis the puzzling thing about the Haddonc ru s a d e—the opposite happened.U n i t e dStates auto-fatality rates were the low e s tin the world b ef o re H a d d on came alon g.B u t , since the late nineteen-seve n t i e s ,just as the original set of N . H . T. S . A .s a fe ty standards were having their biggesti m p a c t ,Am e ri ca’s safe ty re c o rd has fall e nto e l eventh place. Ac c o rding to ca l c u l a-ti ons by Le on a rd Evans, a longtime Gen-e ra l Motors re s e a rcher and one of t h ew o rl d’s leading experts on tra f fic safe ty, i fAm e ri can tra f fic fatalities had declined atthe same rate as Canada’s or Au s t ra l i a’s

b e tween 1979 and 1997, t h e re wouldh a ve been som ew h e re in the vicinity of ah u n d red and sixty thousand fewer tra f ficdeaths in that span.

This is not to suggest, o f c o u r s e, t h a tH a d d on’s crusade is re s p onsible for a hun-d re d and sixty thousand highway deaths.Tra f fic safe ty is the most complex of ph e-n om e n a — f a t a l i ty rates can be measure din many ways , and re flect a hundred dif-fe rent variables—and in this period therew e re numerous factors that distinguishedthe United States from places like Canadaand Au s t ra l i a , i n cluding diffe rent tre n d sin drunk dri v i n g. Nor is it to say that theH a d d onites had anything but the highestm o t i ve s .St i ll ,E v a n s ’s fig u res raise a num-ber o f t roubling question s .H a d d on andNader and Clayb ro ok told us, a fter all ,that the best way to combat the epidemicon the highways was to shift attentionf rom the dri ver to the ve h i cl e . No otherc o u n t ry pursued the passive stra t e gy asv i go ro u s ly, and no other country had suchhigh expectations for its success. B u tAm e ri ca’s slipping re c o rd on auto safe tysuggests that som ew h e re in the logic ofthat appro a ch there was a mistake. An d ,i f s o, it necessari ly changes the way we

THE NEW YO R K E R, JUNE 11, 2001 5 3

“But when Mel Bro oks makes fun of every t h i n gand everybody the critics ch e er ! ”

• •

Page 5: A REPORTER AT LARGE WRONG TURN - Rutgers Universitycrab.rutgers.edu/~mbravo/wrongturn.pdf · BY MALCOLM GLADWELL D e t ail from Andy Wa r h o l ’s “Five Deaths.”A d vo ca t

think about car crashes like the one thathappened seven years ago on the corn e ro f Fleming Pike and Egg Harbor Road.

“I think that the ph i l o s o ph i cal argu-ment behind the passive a p p ro a ch is as t rong on e, ” Evans says . A physicist byt ra i n i n g, he is a com p a c t ,s p ry man in hiss i x t i e s , with a trace in his voice of his na-t i ve No rt h e rn Ire l a n d .On the walls of h i so f fice in suburban Detroit is a lifetime ofa w a rds and cert i fica t i ons from safe ty re-s e a rch e r s ,b u t , like many tech n i cal typ e s ,he is embittered by h ow hard it has beento make his voice heard in the safe ty de-bates of the past thirty ye a r s . “Either yo ucan persuade people to boil their ow nwater because there is a typhoid epidemicor you can put ch l o rine in the water, ”h ewent on .“And the secon d ,p a s s i ve solutionis obv i o u s ly pre fe r red to the fir s t ,b e ca u s et h e re is no way you can persuade eve ryon eto act in a prudent way.But starting from

that ph i l o s o ph i cal principle and then ig-n o ring re a l i ty is a recipe for disaster. An dt h a t’s what happened.Why ? ”H e re Evansn e a rly leaped out of his ch a i r. “B e cau s et h ere isn’t any ch l o rine for tra f fic cra s h e s. ”

III. THE FIRST CO L L I S I O N

R o b e rt Day’s crash was not the acci-dent of a young man. He was hit

f rom the side,and adolescents and yo u n gadults usually have side-impact cra s h e swhen their cars slide off the road into afixed object like a tre e, o ften at re ck l e s ss p e e d s . Older people tend to have side-impact crashes at normal speeds, in in-t e r s e c t i on s , and as the result of e r ro r, n o tn e g l i g e n c e . In fact, D ay’s crash was notm e re ly typ i cal in form ; it was the result ofa com m on type of d ri ver erro r.He didn’tsee something he was supposed to see.

His mistake is,on one leve l ,d i f ficult to

u n d e r s t a n d .T h e re was a sign, cl e a rly vis-ible from the ro a d w ay, t e lling him of a ni n t e r s e c t i on ahead, and then another, i nb right re d ,t e lling him to stop.H ow couldhe have missed them both? From whatwe know of human perc e p t i on ,t h o u g h ,this kind of mistake happens all the time.I m a g i n e, for instance,that you were askedto look at the shape of a cro s s ,b ri e fly dis-p l ayed on a computer scre e n ,and re p o rt onw h i ch arm of the cross was lon g e r. A ft e ryou did this a few times, another object,like a word or a small colored square—what psychologists ca ll a cri t i cal stimu-l u s — flashes next to the cross on the scre e n ,right in front of your eye s .Would you seethe cri t i cal stimulus? Most of us woulds ay ye s .I n t u i t i ve ly,we believe that we “s e e”eve rything in our field of v i s i on — p a rt i c-u l a rly things right in front of u s — a n dthat the diffe rence between the things wep ay attention to and the things we don’t iss i m p ly that the things we focus on are thethings we become aware of. But whene x p e riments to test this assumption w e rec onducted re c e n t ly by Arien Mack ,a psy-chologist at the New Sch o o l, in NewYo rk ,she found,to her surp ri s e, that a sig-n i ficant port i on of her observers didn’t seethe second object at all : it was dire c t ly intheir field of v i s i on ,and ye t ,b e cause theira t t e n t i on was focussed on the cro s s ,t h eyw e re oblivious of i t .M a ck ca lls this ph e-n om e n on “i n a t t e n t i onal blindness.”

Daniel Si m on s ,a pro fessor of p s ych o l-o gy at Harv a rd ,has done a more dra m a t i cset of e x p e ri m e n t s ,f o ll owing on the samei d e a . He and a coll e a g u e, C h ri s t o ph e rC h a b ri s , re c e n t ly made a video of tw oteams of b a s k e tb a ll playe r s , one team inwhite shirts and the other in black ,e a chp l ayer in constant motion as two basket-b a lls are passed back and fort h .Ob s e rve r sw e re asked to count the number of p a s s e sc ompleted by the members of the whitet e a m . A fter about forty - five seconds ofp a s s e s ,a woman in a go ri lla suit walks intothe middle of the gro u p, stands in front ofthe ca m e ra , beats her chest vigo ro u s ly,and then walks away.“Fi fty per cent of t h epeople missed the go ri ll a , ” Si m ons says .“We got the most striking re a c t i on s .We’dask people, ‘Did you see anyone walkinga c ross the scre e n ? ’T h ey’d say no.Anyt h i n gat all? No.E ve n t u a lly,w e’d ask them,‘D i dyou notice the go ri ll a ? ’ And they’d say,‘The w h at?’ ” Si m on s ’s experiment is on eo f those psych o l o g i cal studies which areimpossible to believe in the abstra c t :i f yo u

5 4 THE NEW YO R K E R, JUNE 11, 2001

“I want to use our tax sav i n gs to buy a pair of boot-cut tro u s er s . ”

• •

Page 6: A REPORTER AT LARGE WRONG TURN - Rutgers Universitycrab.rutgers.edu/~mbravo/wrongturn.pdf · BY MALCOLM GLADWELL D e t ail from Andy Wa r h o l ’s “Five Deaths.”A d vo ca t

l o ok at the video (ca lled “ G o ri llas in Ou rM i d s t”) when you know what’s com i n g,the woman in the go ri lla suit is inesca-p a b l e.H ow could anyone miss that? Butpeople do. In recent ye a r s ,t h e re has beenmu ch scientific re s e a rch on the fall i b i l i tyo f m e m o ry — on the fact that eyew i t-n e s s e s , for example,o ften distort or om i tc ri t i cal details when they re ca ll what theys a w.But the new re s e a rch points to som e-thing that is even m o re tro u b l i n g : it isn’tjust that our memory of what we see iss e l e c t i ve ;i t’s that seeing itself is selective .

This is a com m on problem in dri v i n g.Talking on a cell ph one and trying tod ri ve, for instance, is not unlike trying to count passes in a basketb a ll game ands i mu l t a n e o u s ly keep tra ck of w a n d e ri n ga n i m a l s .“When you get into a ph one con-ve r s a t i on, i t’s diffe rent from the norm a lw ay we have ev o lved to intera c t , ”D a v i dSt raye r, a pro fessor of p s ych o l o gy at theU n i ve r s i ty of Ut a h ,s ays .“No rm a lly, c on-ve r s a t i on is face to face.T h e re are all kindso f c u e s . But when you are on the ph on eyou strip that away. I t’s virtual re a l i ty.Yo uattend to that virtual re a l i ty,and shut dow np rocessing of the here and now. ” St raye rhas done tests of people who were dri v i n gand talking on ph on e s , and found thatt h ey remember far fewer things than thosed riving without ph on e s .Their field of v i ewsh ri n k s . In one experi m e n t , he fla s h e dred and green lights at people while theyw e re dri v i n g, and those on the ph on emissed twice as many lights as the others,and re s p onded far more slow ly to thoselights they did see. “We tend to find thebiggest deficits in unexpected eve n t s , achild darting onto the ro a d , a light ch a n g-i n g, ” St rayer says . “ Som e one going intoyour lane.T h a t’s what you d o n’ts e e .T h e reis a part of d riving that is automatic andro u t i n e .T h e re is a second part of d ri v i n gthat is com p l e t e ly unpre d i c t a b l e, and thatis the part that re q u i res attention . ”This iswhat Si m ons found with his go ri ll a ,and itis the sca riest part of i n a t t e n t i onal blind-n e s s . People all ow themselves to be dis-t racted while driving because they thinkthat they will still be able to pay attentionto anom a l i e s . But it is pre c i s e ly thosea n omalous things, those dev i a t i ons fromthe expected scri p t ,w h i ch they won’t see.

M a rc Gre e n , a psychologist with ana c c i d e n t - c onsulting firm in To ron t o,once worked on a case w h e re a wom a nhit a bicyclist with her ca r. “ She wasp u lling into a gas station , ”G reen says .“I t

was five o’ cl o ck in the morn i n g. Sh e’dd one that almost eve ry day for a ye a r.She looks to the left , and then she hearsa thud.T h e re’s a bicyclist on the gro u n d .Sh e’d looked down that sidewalk nearlyeve ry day for a year and never seen any-b o d y. She adaptive ly learned to ignorewhat was on that sidewalk because it wasuseless inform a t i on . She may actuallyh a ve turned her eyes tow a rd him andfailed to see him.” G reen says that, on c eyou understand why the woman failed tosee the bicycl i s t , the crash comes to seemalmost inev i t a b l e .

I t’s the same con cl u s i on that Haddonre a ch e d , and that formed the basis for hisc onv i c t i on that Am e ri cans were spend-ing too mu ch time worrying about whathappened before an accident and notenough time worrying about what hap-p e n e d d u ring and after an accident.Som e t i m e s c rashes happen because peo-ple do stupid things that they shouldn’th a ve don e—like drink or speed or talk ontheir cell ph on e . But sometimes p e o p l edo stupid things that they ca n n o t h e l p,and it makes no sense to con s t ruct a safe typ ro g ram that does not re c o g n i ze humanf a ll i b i l i ty. Just imagine, for examp l e, t h a tyo u’re driving down a country ro a d .T h eradio is playi n g. Yo u’re talking to yo u rs on , next to yo u . T h e re is a highwayc rossing up ahead,but you ca n’t see it,n o rcan you see any cars on the ro a d w ay, b e-cause of a stand of t rees on both sides ofthe ro a d .M aybe you look away from thero a d , for a mom e n t , to change the dial onthe ra d i o, or something ca t ches your eyeo u t s i d e, and when you glance back ithappens to be at the ve ry moment whena tri ck of g e o g ra phy makes it look as ifyour road stre t ched without interru p t i onw e ll off into the distance. Su d d e n ly, u pa h e a d , right in front of your eyes looms ab ri g h t - red anomalous stop sign—as outo f place in the mom e n t a ry mental uni-verse that you have con s t ructed for yo u r-s e l f as a go ri lla in a basketb a ll game—a n d ,p re c i s e ly because it is so anom a l o u s ,it doesn’t re g i s t e r.T h e n —ba n g !H ow doyou prevent an accident like that?

I V. THE SECOND CO L L I S I O N

One day in 1968, a group of e n g i-neers from the Cleve l a n d - b a s e d

a u t o - p a rts manufacturer Eaton , Yale &Towne went to Wa s h i n g t on , D. C . , t osee Wi lliam Haddon.T h ey ca r ried with

them a secret pro t o type of what theyca lled the People Sa ve r. It was a nyl on airc u s h i on that inflated on impact, and thei n s t a n t H a d d on saw it he was smitten.“ O h , he was ecstatic, just ecstatic,”C l ay-b ro ok re ca ll s . “I think it was one of t h emost exciting moments of his life . ”

The air bag had been invented in thee a rly fifties by a man named John Het-ri ck , who became conv i n c e d , a fter ru n-ning his car into a ditch , that dri vers andpassengers would be mu ch safer if t h eycould be protected by some kind of a i rc u s h i on . But how could one inflate it inthe first few mill i s e c onds of a crash? Ashe pon d e red the pro b l e m , H e t ri ck re-m e m b e red a freak accident that had hap-pened during the war,when he was in theNavy working in a torp e d o - m a i n t e n a n c es h o p. To rpedos ca r ry a charge of c om-p ressed air, and one day a torpedo cov-e red in ca nvas accidentally released itsch a r g e . A ll at on c e, H e t ri ck re ca ll e dyears later, the ca nvas “shot up into thea i r, q u i cker than you could blink an eye . ”Thus was the idea for the air bag born .

In its earliest inca rn a t i on , the air bagwas a crude dev i c e ; one pre l i m i n a ry testi n a d ve rt e n t ly killed a baboon , and therew e re widespread worries about the safe tyo f d e t onating what was essentially as m a ll bomb inside a ca r. ( I n d e e d , as a re-sult of n u m e rous injuries to ch i l d ren ands m a ll adults, air bags have now been sub-s t a n t i a lly depow e red.) But to Haddonthe People Sa ver was the embodiment ofeve rything he believed in—it was thech l o rine in the water, and it solved ap roblem that had been vexing him forye a r s . The Haddonites had alw ays in-sisted that what was genera lly ca lled ac rash was actually two separate eve n t s .The first coll i s i on was the initial con t a c tb e tween two autom o b i l e s , and in ord e rto prevent the dangerous intru s i on ofone car into the passenger com p a rt m e n to f a n o t h e r, t h ey argued, cars ought to bebuilt with a pro t e c t i ve metal cage aro u n dthe front and back seats. The second col-l i s i on , t h o u g h , was even more impor-t a n t . That was the coll i s i on between theoccupants of a car and the inside of t h e i rown ve h i cl e . I f the dri ver and his pas-sengers were to surv i ve the abrupt im-pact of a cra s h , t h ey needed a secon ds a fe ty sys t e m ,w h i ch ca re f u lly and gra d-u a lly decelerated their bodies. The logi-cal choice for that task was seat belts,b u tH a d d on , with his back g round in public

THE NEW YO R K E R, JUNE 11, 2001 5 5

Page 7: A REPORTER AT LARGE WRONG TURN - Rutgers Universitycrab.rutgers.edu/~mbravo/wrongturn.pdf · BY MALCOLM GLADWELL D e t ail from Andy Wa r h o l ’s “Five Deaths.”A d vo ca t

h e a l t h , d i d n’t trust safe ty measures thatdepended on an individual’s active co-o p e ra t i on .“The biggest problem we hadb a ck then was that on ly about tw e lveper cent of the public used seat belts,”C l ayb ro ok says . “T h ey were terri b ly de-s i g n e d , and people didn’t use them.”With the air bag, t h e re was no decisionto make. The Haddonites ca lled it a“ t e ch n o l o g i cal vaccine, ” and attacked itsdoubters in Detroit for showing “an ab-sence of m o ral and ethical leadership. ”The air bag, t h ey vow e d ,was going to re-place the seat belt. In “U n s a fe at AnySp e e d , ” Nader wro t e :

The seat belt should have been intro-duced in the twenties and re n d e red obsoleteby the early fifties, for it is only the first stept o w a rd a more rational passenger re s t r a i n tsystem which modern technology could de-velop and perfect for mass production. Sucha system ideally would not rely on the activep a rticipation of the passenger to take eff e c t ;it would be the superior p a s s i v e safety designwhich would come into use only whenneeded, and without active participation ofthe occupant. . . . Protection like this could beachieved by a kind of inflatable air bag re-straint which would be actuated to envelop apassenger before a crash.

For the next tw e n ty ye a r s , H a d d on ,Na d e r, and Clayb ro ok were con s u m e dby the battle to force a reluctant Detro i tto make the air bag mandatory equip-m e n t . T h e re were lawsuits, and heatedd e b a t e s , a n d b u re a u c ratic infig h t i n g.The autom a k e r s , mindful of cost andother con c e rn s , argued that the emph a-sis ought to be on seat belts. B u t , to theH a d d on i t e s , D e t roit was hopelessly inthe grip of the old paradigm on autos a fe ty. His oppon e n t s , H a d d on wro t e,with typ i cal hauteur, w e re like “M a l i-n ow s k i’s natives in their appro a ches tothe haza rds out the re e f w h i ch they didnot understand.” Their attitudes were“redolent of the extra n a t u ra l , s u p e rn a t-u ral and the pre - s c i e n t i fic . ” In 1991, t h eH a d d onites won . That ye a r, a law waspassed re q u i ring air bags in eve ry newcar by the end of the deca d e . It soundedlike a great victory. But was it?

V. HADDO N ’S MISTA K E

When St e phen Capofe r ri’s Ae ro s t a rhit Robert Day’s Jeep Wa gon e e r,

C a p o fe r ri’s seat belt lay loose across hiships and ch e s t . His shoulder belt pro b a-b ly had about two inches of s l a ck . At

5 6 THE NEW YO R K E R, JUNE 11, 2001

SHOWCASE

AMERICANBEAUTY

Ma ry Ellen Mark ph o t o g ra ph e dthese teen-agers one summer day

a few years ago, at the Bri g h t on Beachend of C on ey Island,b e cause she foundthem “s e d u c t i ve—innocent but noti n n o c e n t . ” Like Ti ny, the fourt e e n -year-old prostitute in Seattle who is thesubject of one of M a rk ’s most famousi m a g e s , the two girls on the ri g h tc on f ront the ca m e ra head on ,a l m o s td e fia n t ly.T h ey seem convinced of t h e i ra t t ra c t i ve n e s s , and not bothered by thea n omalous juxtaposition of their natura lb e a u ty with the broken sidewalk andg ra f fit i , the skimpy bra tops and cutoffj e a n s . Ap l om b, or a bra ve attempt at it,in an impove rished landscape is one ofthe themes of “M a ry Ellen Mark :Am e ri can Odys s ey, ” a re t ro s p e c t i ve o f the ph o t o g ra ph e r’s work from 1963to 1999 that is now at the uptow nb ra n ch of the Intern a t i onal Center ofPh o t o g ra phy. (It is the final show atthat loca t i on ,w h i ch is about to becom ea grand private house again.) Mark isf o ll owing Walker Evans,R o b e rt Fra n k ,and Diane Arb u s , who also madeo d ys s eys through Am e ri ca .T h ey foundpoor but noble farm e r s ,m e l a n ch o lyw a i t resses in diners, and various fre a k s .M a rk finds the inmates of a mentali n s t i t u t i on ,t ra n s ve s t i t e s , a club ofobese wom e n , white supre m a c i s t s ,ch i l d ren with guns, and dru g - a d d i c t e dp a re n t s .This is, as she writes in anA ft e rw o rd to the show’s ca t a l o g u e,“g ri m” subject matter,“on the edge o f or outside the mainstream of o u rc u l t u re, ”but the best of the work — f o ri n s t a n c e, the sad sequence of p i c t u res o f Ti ny’s family in Se a t t l e, taken over a period of years—is leavened with an un-Arbus-like com p a s s i on . La s tm on t h ,M a rk re c e i ved I.C.P.’s secon dannual Corn e ll Capa Aw a rd fordistinguished ach i eve m e n t .The fir s tone went to Robert Fra n k .

— S h a ron DeLano

Page 8: A REPORTER AT LARGE WRONG TURN - Rutgers Universitycrab.rutgers.edu/~mbravo/wrongturn.pdf · BY MALCOLM GLADWELL D e t ail from Andy Wa r h o l ’s “Five Deaths.”A d vo ca t
Page 9: A REPORTER AT LARGE WRONG TURN - Rutgers Universitycrab.rutgers.edu/~mbravo/wrongturn.pdf · BY MALCOLM GLADWELL D e t ail from Andy Wa r h o l ’s “Five Deaths.”A d vo ca t

i m p a c t , his car decelera t e d , but Capo-fe r ri’s body kept moving forw a rd , a n dwithin thirty mill i s e c onds the slack in hisseat belts was gon e . In the language ofe n g i n e e r s , he “l o a d e d” his re s t ra i n t s .Under the force of C a p o fe r ri’s on ru s h-ing weight, his belts began to stre t ch —the fabric giving by as mu ch as sixi n ch e s . As his shoulder belt grew taut, i tdug into his ch e s t ,c om p ressing it by an-other two inch e s , and if you had seenC a p o fe r ri at the moment of m a x i mu mf o rw a rd tra j e c t o ry his shoulder belta round his chest would have looked likea rubber band around a ball o on . Si mu l-t a n e o u s ly,within those first few mill i s e c-on d s , his air bag exploded and rose tomeet him at more than a hundred milesper hour.Fo rty to fifty mill i s e c onds aft e ri m p a c t , it had enveloped his face, n e ck ,and upper ch e s t . A fra c t i on of a secon dl a t e r, the bag deflated. C a p o fe r ri wast h rown back against his seat. Total timee l a p s e d : one hundred mill i s e c on d s .

Would Capofe r ri have lived withoutan air bag? Pro b a b ly. He would haves t re t ched his seat belt so far that his headwould have hit the steering wheel. B u this belts would have slowed him dow nenough that he might on ly have brok e nhis nose or cut his forehead or suffe red amild con c u s s i on .The other way aro u n d ,h ow eve r, with an air bag but not a seatb e l t , his fate would have been mu chm o re uncert a i n . In the absence of s e a tb e l t s , air bags work best when one ca rhits another square ly, so that the dri ve rp i t ches forw a rd dire c t ly into the path ofthe on c oming bag. But Capofe r ri hit

D ay at a slight angle.The fron t - p a s s e n g e rside of the Ae rostar sustained mored a m a g e than the dri ve r’s side, w h i chmeans that without his belts holdinghim in place he would have been throw na w ay from the air bag off to the side, t o-w a rd the re a rv i ew mirror or perhaps eve nthe front-passenger “A”p i ll a r.C a p o fe r ri’sair bag protected him on ly because hewas wearing his seat belt.C a r - c rash sta-tistics show this to be the ru l e . We a ri n ga seat belt cuts your chances of d ying inan accident by forty - t h ree per cent. I fyou add the pro t e c t i on of an air bag,your fatality risk is cut by forty - s eve nper cent. But an air bag by itself re d u c e sthe risk of d ying in an accident by justt h i rteen per cent.

T h at the effe c t i veness of an air bagdepended on the use of a seat belt was ac oncept that the Haddon i t e s , in thosee a rly days , n ever pro p e rly understood.T h ey wanted the air bag to replace theseat belt when in fact it was capable on lyo f supplementing it, and they clung tothat belief, even in the face of m o u n t i n gevidence to the con t ra ry.D on Huelke, al ongtime safe ty re s e a rcher at the Uni-ve r s i ty of M i ch i g a n , remembers beingon an N.H.T. S . A . a d v i s o ry com m i t t e ein the early nineteen-seve n t i e s , w h e npeople at the agency were trying toc ome up with statistics for the public on the value of air bags. “Their esti-mates were that something like tw e n ty -eight thousand people a year could bes a ved by the air bags,” he re ca ll s , “a n dthen som e one pointed out to them that t h e re were n’t that many dri ver fatalities

in frontal crashes in a ye a r. It was kind o f like ‘ O o p s .’ So the estimates werere d u c e d .” In 1977, C l ayb ro ok beca m ethe head of N . H . T. S . A . and re n ew e dthe push for air bags. The agency’s esti-mate now was that air bags would cut ad ri ve r’s risk of d ying in a crash by fortyper cent—a more modest but still im-plausible fig u re . “In 1973, t h e re was astudy in the open litera t u re, p e rf o rm e dat G.M., that estimated that the air bag would reduce the fatality risk to anunbelted dri ver by eighteen per cent,”Le on a rd Evans says . “N . H . T. S . A . h a dthis inform a t i on and dismissed it.Why ?B e cause it was from the autom o b i l ei n d u s t ry. ”

The truth is that even today it is seat belts, not air bags, that are prov i d -ing the most important new safe ty ad-v a n c e s . Had Capofe r ri been driving alate-model Fo rd minivan, for example,his seat belt would have had what isca lled a pre t e n s i on e r : a tiny explosive de-vice that would have taken the slack outo f the belt just after the moment of i m-p a c t . Without the pre t e n s i on e r,St e ph e nK o za k , an engineer at Fo rd , e x p l a i n s ,“ you start to accelerate before you hit theb e l t .You get the clothesline effe c t .”Wi t hi t , C a p o fe r ri’s decelera t i on would havebeen a bit more gra d u a l . At the samet i m e,belts are now being designed whichcut down on chest com p re s s i on. C a p o-fe r ri’s chest wall was pushed in tw oi n ch e s , and had he been a mu ch olderm a n , with less resilient b ones and ca rt i-l a g e, that tw o - i n ch com p re s s i on mighth a ve been enough to fra c t u re three orfour ri b s . So belts now “p ay out” e x t rawebbing after a certain point: as Capo-fe r ri stre t ched forw a rd , his belt wouldh a ve been lengthened by seve ral inch e s ,re l i eving the pre s s u re on his ch e s t .T h enext stage in seat-belt design is pro b a b lyto offer car buyers the option of what isca lled a four-point belt—two shoulderbelts that run down the ch e s t , like sus-penders attached to a lap belt. Fo rds h owed a four-point pro t o type at theauto shows this spri n g, and early esti-mates are that it might cut fatality ri s kby another ten per cent—which wouldmake seat belts ro u g h ly five times moree f fe c t i ve in saving lives than air bags byt h e m s e lve s .“The best solution is to pro-vide automatic pro t e c t i on ,i n cluding airb a g s , as baseline pro t e c t i on for eve ryon e,with seat belts as a supplement for those“ I t’s for you.”

Page 10: A REPORTER AT LARGE WRONG TURN - Rutgers Universitycrab.rutgers.edu/~mbravo/wrongturn.pdf · BY MALCOLM GLADWELL D e t ail from Andy Wa r h o l ’s “Five Deaths.”A d vo ca t

who will use them,” H a d d on wro t e i n1 9 8 4 . In putting air bags first and seatbelts secon d , he had things back w a rd .

R o b e rt Day suffe red a ve ry diffe r -ent kind of accident from St e ph e n

C a p o fe r ri’s :he was hit from the side, a n dthe physics of a side-impact crash arenot nearly so forgiving. I m a g i n e, for in-s t a n c e, that you punched a bri ck wall ash a rd as you could. I f your fist was bare,yo u’d break your hand. I f you had a glovewith two inches of p a d d i n g, your handwould sting. I f you had a glove with sixi n ches of p a d d i n g, you might not fe e lmu ch of a nyt h i n g. The more energy -a b s o rbing material—the more space—you can put between your body and thew a ll , the better off you are . An autom o-bile accident is no diffe re n t . C a p o fe r ril i ve d , in part ,b e cause he had lots of s p a c eb e tween himself and Day’s Wa gon e e r.Cars have steel rails connecting the pas-senger com p a rtment with the bumper,and each of those rails is engineered withwhat are ca lled conv o l u t i on s — a c c o rd i on-like folds designed to absorb, s l ow ly andeve n ly, the impact of a coll i s i on . C a p o-fe r ri’s van was engineered with tw e n ty -s even inches of c rumple ro om , and atthe speed he was tra ve lling he pro b a b lyused about tw e n ty - one inches of t h a t .But Day had four inch e s , no more, b e-tween his body and the door,and perh a p sanother five to six inches in the door it-s e l f. C a p o fe r ri hit the wall with a box i n gg l ove .D ay punched it with his bare hand.

D ay’s problems were compounded bythe fact that he was not wearing his seatb e l t .The ri g h t - f ront fender of C a p o fe r ri’sAe rostar stru ck his Wa goneer square lyon the dri ve r’s door, pushing the Jeeps i d ew i s e, and if D ay had been belted hewould have moved with his ve h i cl e, a w ayf rom the on rushing Ae ro s t a r. But hew a s n’t , and so the Jeep moved out fromunder him: within fifteen mill i s e c on d s ,the four inches of space between his bodyand the side of the Jeep was gon e .T h eimpact of the Ae rostar slammed thed ri ve r’s door against his ribs and spleen.

D ay could easily have been ejectedf rom his ve h i cle at that point. The im-pact of C a p o fe r ri’s van shattered theglass in Day’s door, and a Wa gon e e r, l i k emost sport s - u t i l i ty ve h i cl e s , has a lowbelt line—meaning that the side win-d ows are so large that with the glass gon et h e re’s a hole big enough for an unre-

s t rained body to fly thro u g h . This iswhat it means to be “ t h rown cl e a r” o f ac ra s h , although when that ph rase is usedin the popular litera t u re it is som e t i m e ssaid as if it were a good thing, when ofcourse to be “ t h rown cl e a r” o f a crash ism e re ly to be thrown into some otherh a rd and even more lethal object, like thep a vement or a tree or another ca r. D ay,for whatever re a s on ,was not thrown cl e a r,and in that narrow sense he was luck y.This advantage, h ow eve r, amounted tol i t t l e . D ay’s door was dri ven into himlike a sledgehammer.

Would a front air bag have save dR o b e rt Day? Not at all . He wasn’t mov-ing forw a rd into the steering wheel. H ewas moving sidewise into the door.Som ecars now have additional air bags that areintended to protect the head as it hitsthe top of the door frame in a side-impact cra s h . But Day didn’t die of h e a di n j u ri e s . He died of a b d ominal injuri e s .C on c e i v a b ly, a side-impact bag mighth a ve offe red his abdomen some slightp ro t e c t i on .But Day’s best chance of s u r-viving the accident would have been towear his seat belt. It would have held himin place in those first few mill i s e c onds ofi m p a c t . It would have pre s e rved som ep a rt of the space separating him from thed o o r,diminishing the impact of t h e Ae ro-s t a r.D ay made two mistakes that morn-i n g, t h e n , the second of w h i ch was notb u ckling up. But this is a point on whichthe Haddonites were in error as well ,b e cause the com p a n i on to their obsessionwith air bags was the equally false beliefthat encouraging dri vers to wear their

seat belts was a largely futile endeavor.In the early nineteen-seve n t i e s , just at

the moment when Haddon and Clay-b ro ok were pushing hardest for air bags,the Au s t ralian state of Vi c t o ria passedthe worl d’s first mandatory seat-belt l e g i s l a t i on , and the law was an immedi-ate success. With an aggre s s i ve public-e d u ca t i on ca m p a i g n , rates of seat-belt usejumped from tw e n ty to eighty per cent.Du ring the next seve ral ye a r s , C a n a d a ,New Ze a l a n d , G e rm a ny, Fra n c e, a n dothers foll owed suit. But a similar move-ment in the United States in the earlys eventies stall e d . James Gre go ry, w h oheaded the N.H.T. S . A .d u ring the Fo rdye a r s , s ays that if Nader had advoca t e dm a n d a t o ry belt laws they might haveca r ried the day. But Na d e r, then at theheight of his fame and influ e n c e, d i d n’tthink that belt laws would work in thisc o u n t ry. “You push mandatory belts, yo umight get a ve ry adverse re a c t i on , ”Na d e rs ays today of his thinking back then.“M i n dless re a c t i on . And how many tick-ets do you give out a day? What aboutb a ck seats? At what point do you re q u i rea seat belt for small kids? And it’s ad-m i n i s t ra t i ve ly difficult when people cro s sstate lines. T h a t’s why I alw ays focussedon the passive . We have a libert a ri a ns t reak that Europe doesn’t have . ” R i ch-a rd Pe e t , a con g re s s i onal staffer whohelped dra ft legislation in Con g ress giv-ing states financial incentives to pass beltl a w s , founded an organiza t i on in the earlyseventies to promote belt-weari n g. “A f -ter I did that, s ome of the people whow o rked for Na d e r’s organiza t i on went

THE NEW YO R K E R, JUNE 11, 2001 5 9

“I am standing up stra i g h t ! ”

• •

Page 11: A REPORTER AT LARGE WRONG TURN - Rutgers Universitycrab.rutgers.edu/~mbravo/wrongturn.pdf · BY MALCOLM GLADWELL D e t ail from Andy Wa r h o l ’s “Five Deaths.”A d vo ca t

a fter me, s aying that I was selling out the air-bag move m e n t , ” Peet re ca ll s .“That pissed me off. I thought the safe tym ovement was the safe ty move m e n tand we were all working together forc om m on aims.” In “Auto Sa fe ty, ” a his-t o ry of a u t o - s a fe ty re g u l a t i on ,J ohn Gra-h a m , o f the Harv a rd School of Pu b l i cH e a l t h , writes of C l ayb ro ok ’s time atthe N.H.T. S . A . :

Her lack of aggressive leadership onsafety belt use was a major source of irr i t a-tion among belt use advocates, auto industryo fficials, and officials from state safety pro-grams. They saw her pessimistic attitudes asa self-fulfilling pro p h e c y. One of Claybro o k ’saides at N.H.T.S.A. who worked with stateagencies acknowledged: “It is fair to say thatC l a y b rook never made a dedicated eff o rt toget mandatory belt-use laws.” Another aideo ff e red the following explanation of her phi-losophy: “Joan didn’t do much on manda-t o ry belt use because her primary intere s t sw e re in vehicle regulation. She was fond ofsaying ‘it is easier to get twenty auto compa-nies to do something than to get 200 millionAmericans to do something.’”

C l ayb ro ok says that while at theN . H . T. S . A . she mailed a letter to all thestate gove rnors encouraging them to p a s sm a n d a t o ry seat-belt legislation , and “n o tone gove rnor would help us.” It is cl e a rthat she had low expectations for her ef-f o rt s .E ven as late as 1984,C l ayb ro ok wass t i ll insisting that trying to encourage seat-

belt use was a fool’s erra n d .“It is not likelythat mandatory seat belt usage laws willbe either enacted or found acceptable tothe public in large numbers,” C l ayb ro okwro t e .“T h e re is massive public re s i s t a n c eto adult safe ty belt usage.” In the ve ryyear her words were published, h ow eve r,a coalition of m e d i ca lg roups fin a lly man-aged to pass the country’s first mandatoryseat-belt law, in New Yo rk , and the re s u l t sw e re dra m a t i c . One state after anothers o on did likew i s e, and public opinionabout belts underwent what the poll s t e rG a ry La wrence has ca lled “one of t h emost ph e n omenal shifts in attitudes eve rm e a s u re d . ”Am e ri ca n s , it turned out, d i dnot have a cultural ave r s i on to seat belts.T h ey just needed some encoura g e m e n t .“I t’s not a big Freudian thing whetheryou buckle up or not,” s ays B. J. C a m p-b e ll , a former safe ty re s e a rcher at the Uni-ve r s i ty of No rth Caro l i n a , who was on eo f the ve t e rans of the seat-belt move-m e n t . “I t’s just a habit, and either yo u’rein the habit of doing it or yo u’re not.”

To d ay,b e l t - w e a ring rates in the UnitedStates are just over seve n ty per cent, a n deve ry year they inch up a little more .B u ti f the seat-belt campaign had begun inthe nineteen-seve n t i e s , instead of t h en i n e t e e n - e i g h t i e s , the use rate in thisc o u n t ry would be higher right now, a n din the intervening years an awful lot of

car accidents might have turned out dif-fe re n t ly, i n cluding one at the intersectiono f Egg Harbor Road and Fleming Pi k e .

VI. CRASH TES T

W i lliam Haddon died in 1985, o fk i d n ey disease, at the age of fi fty -

e i g h t . From the time he left gove rn m e n tuntil his death, he headed an influ e n t i a lre s e a rch group ca lled the Insurance In-stitute for Highway Sa fe ty.

Joan Clayb ro ok left the N.H.T. S . A .in 1980 and went on to run Ra l phNa d e r’s advoca cy group Public Citize n ,w h e re she has been a pow e rful voice onauto safe ty ever since. In an interv i ewthis spri n g, C l ayb ro ok listed the thingsthat she would do if she were back as thec o u n t ry’s tra f fic - s a fe ty cza r. “I’d issue aro ll over standard , and have a thirty -miles-per-hour test for air bags,” she said.“U p g rade the seating stru c t u re .I n t e g ra t ethe head re s t raint better. U p g rade thet i re - s a fe ty standard . Provide mu ch morec onsumer inform a t i on .And also do morec rash testing,whether it’s ro ll over or off-set crash testing and re a r - c rash testing. ”The most effe c t i ve way to reduce auto-mobile fatalities, she went on , would beto focus on ro ll ove r s — l ow e ring the cen-ter of g ra v i ty in S.U.V. s , s t re n g t h e n i n gdoors and ro o fs . In the course of o u t l i n-ing her agenda, C l ayb ro ok did not on c em e n t i on the words “seat belt.”

Ra l ph Na d e r, for his part , spends ag reat deal of time speaking at coll e g ecampuses about political activism.He re-mains a distinctive fig u re, t a ll and slightlys t o o p e d , with a bundle of papers underhis arm . His interests have widened inrecent ye a r s , but he is still passion a t eabout his first cru s a d e . “H a d d on was allb u s i n e s s — n ever made a jok e,d i d n’t toler-ate fools easily, ” Nader said not long ago,when he was asked about the early days .He has a deep,rumbling pre s s - c on fe re n c ev o i c e, and speaks in sentence fra g m e n t s ,punctuated with long pauses. “Ve ry ded-i ca t e d . He influenced us all . ” The auto-s a fe ty ca m p a i g n ,he went on ,“was a spec-tacular success of the fe d e ra l - gove rn m e n tm i s s i on . When the re g u l a t i ons were al-l ow e d , t h ey work e d . And it worked be-cause it deals with tech n o l o gy rather thanhuman behavior. ” Nader had just beenspeaking in Detro i t ,at Wayne State Uni-ve r s i ty, and was on the plane back toWa s h i n g t on , D. C . He was folded into

6 0 THE NEW YO R K E R, JUNE 11, 2001

“I want to sta rt dating other zhlubs.”

• •

Page 12: A REPORTER AT LARGE WRONG TURN - Rutgers Universitycrab.rutgers.edu/~mbravo/wrongturn.pdf · BY MALCOLM GLADWELL D e t ail from Andy Wa r h o l ’s “Five Deaths.”A d vo ca t

his seat, his knees butting up against thetray table in front of h i m ,and from time totime he looked env i o u s ly over at the peoples t re t ching their legs in the exit row.Did heh a ve any re g rets? Ye s ,he said.He wishedthat back in 1966 he had succeeded inkeeping the criminal-penalties prov i s i onin the auto-safe ty bill that Con g re s spassed that summer. “That would havegone right to the exe c u t i ve suite, ”he said.

T h e re were things, he admitted, t h a thad puzzled him over the ye a r s . H ec o u l d n’t believe the strides that had beenmade against drunk dri v i n g. “Yo u’ve go tto hand it to M A D D. It took me by sur-p ri s e . The dru n k - d riving culture isd e e p ly embedded. I thought it was tooi n g ra i n e d . ” And then there was whathad happened with seat belts.“Use ra t e sa re up sharp ly, ” he said. “T h ey’re a lothigher than I thought they would be. Ithought it would be ve ry hard to hit fiftyper cent. The most unlikely people nowb u ckle up. ” He shook his head, m a rve l-l i n g. He had alw ays been a belt user, a n dre c ommends belts to others, but whok n ew they would ca t ch on ?

Other safe ty activists, who had seenwhat had happened to dri ver behavior inE u rope and Au s t ralia in the seve n t i e s ,w e re n’t so surp ri s e d ,o f c o u r s e .But Na d e rwas never the kind of activist who hadg reat faith in the people whose lives hewas trying to pro t e c t . He and the otherH a d d onites were sworn to a theory thatsaid that the way to prevent typhoid is toch l o rinate the water, even though therea re cl e a rly instances where ch l o rine willnot do the tri ck.This is the blindness ofi d e o l o gy. It is what happens when p u b l i cp o l i cy is conducted by those who ca n n o tc on c e i ve that human beings will do will-i n g ly what is in their own intere s t .Wh a twas the tru ly poignant thing about R o b-e rt Day, a fter all? Not just that he was acl i ck away from saving his on ly life butthat his son , sitting right next to him,w a s w e a ri n g his seat belt. In the Days ’Jeep Wa gon e e r, a fight that experts as-sumed was futile was already half w on .

One day this spri n g, a team of e n g i-neers at Fo rd conducted a cra s h

test on a 2003 Merc u ry. This was atFo rd’s test facility in Dearb o rn , a lon g,rectangular white steel stru c t u re, b i-sected by a five - h u n d re d - a n d - fifty - f o o tru nw ay.Fo rd crashes as many as two ca r sa day there, ramming them with spe-

c i a lly designed sleds or dragging themd own the ru nw ay with a cable into atw e n ty-foot cube o f c on c re t e .A l ong theside of the tra ck were the twisted hulkso f p revious experi m e n t s : a Fo rd Fo c u sw a gon up on block s ; a mangled BMWS . U . V. that had been cra s h e d , out ofc om p e t i t i ve curi o s i ty, the previous week;a Fo rd Explorer that looked as though ithad been thrown into a blender. In aro om at the back ,t h e re were fifty or sixtyc rash-test dummies, p ropped up on ta-bles and ch a i r s , in a dozen or more con-fig u ra t i on s —s ome in Converse sneak-e r s , s ome in patent-leather shoes, s om ewithout feet and legs at all ,e a ch one cov-e red with multiple electronic sensors, a lldesigned to measure the kinds of i n-j u ries possible in a cra s h .

The seve ri ty of a ny accident is mea-s u red not by the speed of the car at the moment of impact but by what isk n own as the delta V—the diffe rence be-tween how fast a car is going at the mo-ment of impact and how fast it is mov i n ga fter the accident.C a p o fe r ri’s delta V wasabout tw e n ty - five miles per hour, s eve nmiles per hour higher than the accidenta ve ra g e .The delta V of the Merc u ry test,t h o u g h , was to be thirty - five miles perh o u r, w h i ch is the equivalent of h i t t i n gan identical parked car at seve n ty milesper hour.The occupants were two adult-s i ze dummies in orange short s . T h e i rfaces were cove red in wet paint, red abovethe upper jaw and blue below it, to markw h e re their faces hit on the air bag. T h eb a ck seat ca r ried a full ca r go of c om p u t-ers and video ca m e ra s .A series of ye ll owlights began fla s h i n g. An engineer stoodto the side, holding an abort button .Then a bank of stage lights came on ,d i-re c t ly above the point of i m p a c t . Si x t e e nvideo ca m e ras began ro ll i n g. A voicecame over a loudspeaker,counting dow n :five, f o u r, t h re e . . . T h e re was a blur as the Merc u ry swept by—then ba n g,as the car hit the barrier and the dualf ront air bags exploded. A plastic lightb ra cket skittered across the flo o r, and

the long warehouse was suddenly still .It was a moment of e x t ra o rd i n a ry

v i o l e n c e, yet it was also stra n g e ly com-p e ll i n g. This was perf o rmance art, a na b s t ract and ri t u a l i zed re n d e ring of re a l-i ty, g i ven in a con c rete-and-steel gall e ry.The front end of the Merc u ry was per-fe c t ly com p re s s e d ; the car was thirtyi n ches shorter than it had been a mo-ment before . The windshield was un-t o u ch e d . The “A” p i llars and ro o fli n ew e re intact. The passenger cabin wasw h o l e . In the dead center of the defla t e dair bags, right where they were supposedto be, w e re perfect blue-and-red painti m p rints of the dummies’ f a c e s .

But it was on ly a perf o rm a n c e, a n dthat was the hard thing to re m e m b e r.In the real worl d , people ra re ly have p e rfe c t ly square frontal coll i s i on s , s i t -ting ra m rod straight and ideally posi-t i on e d ;people ra re ly have accidents thatso perfe c t ly showcase the minor tal-ents of the air bag. A crash test is beau-t i f u l . In the sequence we have all seenover and over in automobile com m e r-c i a l s , the dummy rises magica lly to meetthe swelling cushion , a lw ays in slow m o t i on , the bang replaced by Moza rt ,and on those theatri cal terms the dowd yf a b ric strips of the seat belt cannot com-pete with the bill owing folds of the air bag. This is the image that seducedWi lliam Haddon when the men fromE a t on ,Yale showed him the People Sa ve rso many years ago, and the image thatw a rped auto safe ty for tw e n ty long ye a r s .But real accidents are seldom like this.T h ey are ugly and com p l i ca t e d ,s h a p e dby the messy geom e t ries of the eve ryd ayw o rld and by the infinite vari e ty ofhuman fra i l ty. A man looks away fromthe road at the wrong time. He does notsee what he ought to see. Another mandoes not have time to re a c t . The tw ocars coll i d e, but at a slight angle. T h e re is a tw o - h u n d re d - a n d - s eve n ty - d e g re es p i n . T h e re is skidding and banging. Abelt presses deep into one man’s ch e s t —and that saves his life . The other man’su n re s t rained body smashes against thecar door—and that kills him.

“T h ey left pre t ty early, about eight,nine in the morn i n g, ” Susan Day, R o b -e rt Day’s widow, re ca ll s . “I was at hom ewhen the hospital ca ll e d . I went to see mys on fir s t . He was pre t ty mu ch O. K . ,h a da lot of b ru i s i n g.Then they came in ands a i d , ‘Your husband didn’t make it.’ ” ♦

THE NEW YO R K E R, JUNE 11, 2001 6 1