A quick guide for choosing Cloud
Transcript of A quick guide for choosing Cloud
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Ark Group presents a preview of Chapter 4 of Rob Livingstones bookNavigating the Cloud.
Participants at the upcoming Cloud Assessment Framework Workshopwill receive a complimentary copy of Livingstones publication.
Rob will be providing participants with an evergreen, vendor andtechnology independent assessment framework with which to manage aCloud transition:
The Cloud Assessment Frameworkhttp://www.arkgroupaustralia.com.au/Events-E013cloud.htm
One-day Workshop17 May 2012Rydges Melbourne, Australia
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iv
To
Cathie,Douglas,NatashaandRo
bert
Thisproessionallywrittenbookclear
lyexplains,intermsrel-
evanttoallorganisations,theimplicationsandchallengesthat
managerswillaceinimplementingen
terpriseCloudcomput-
ing.B
as
edonrichexperienceinabroadrangeobusinesscon-
texts,th
isisabookthateverybusiness
leadershouldread
.
-ProessorKenDovey
Director:InormationTechnolo
gyManagement
Program,U
niversityoTechnology,Sydney,Australia.
Amus
t-readoranyexecutivetryingtodiferentiateCloud
hyper
om
reality.
Usingrealworldla
nguage,
itprovidesthe
readerwiththeknowledgetoasktherightquestionstodeter-
mineriskversusbusinessvalueandinn
ovation.
-CarolineBucknell
GeneralManager,CIOExecutiveCouncil
,Australia
Aprac
tical,no-nonsenseguideorbusinessexecutivesatall
levels.
-GeorginaSwan
Editor:CIOMagazine,A
ustralia
.
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35
ChapterFour
Afeldg
uidetothemana
gement
oCloud
vendors
ThesaleoClou
dsystemsdifersromtheapproachtakeninthe
saleoon-prem
isesITsystemsinanumberow
ays.
Understanding
thesesalesapproachesisimportantinyoubeing
abletoidentiy
thestrengthsandweaknesses
otheparticular
oferearlierin
thesalescycle,
therebysaving
youtime,
efort,
costandpotentialsurprisesandrustrationata
laterdate.
TheCloudprovidermaynotbedeliveringtheimplementa-
tionandsu
pportservices.Theseservicesm
aybeprovided
byarange
oconsultantsandbusinesspa
rtners,
whomay
havevaryin
gdegreesotechnicalexpertise
andexperience
Beawareotherisks,costsandbenetsass
ociatedwiththe
Cloudprov
iderseco-systemothirdparty
developerswho
marketthe
irapplicationsindependently
otheprovider,
butontheirCloudplatorm.
Examplesosuchmarketsin-
cludetheS
alesorceAppExchangeandG
oogleAndroid
market.
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NavigatingThroughtheCloud
40
41
Thetakeawaymessagesrom
thischapterare:
InvolveyourITdepartmentinall
Clouddiscussionsrom
day
one
Do
notbeeasilyswayedontheba
sisoacompellingsot-
waredemonstrationalone.
Con
sidertheevidencebehindthe
demonstrationwiththe
ull
involvementoyourITdivision
IyourITexecutivesarereluctantto
participateintheCloud
discussion,i
dentiythereasonsor
thisanddealwiththem.
The
iractiveparticipationiscritica
ltothesuccessoyour
Cloudimplementations
Imp
lementanorganisationwideCloudprocurementpol-
icy
andcommunicatethistoallstakeholdersacrossyour
org
anisation
Org
anisationsmustclearlydenew
hoholdsaccountability
ortherisksandcostsassociatedwithCloudimplementation.
ChapterFive
Cloudvendorcontractand
legalco
nsiderations
ThecontractyousignwithyourCloudservice
providerisvery
important,as,u
nlikeon-premisesITsystems,youtypicallyonly
haverightstoretrievethedataandinormatio
nthatyouhave
loadedintothe
system.M
oreover,yourCloudsystemisexternal
toyourorganisation,
andisanentityoverwh
ichyouhaveno
physicalcontro
l.
Theollowing
actorsshouldbeconsideredin
yourvendorse-
lectionandneg
otiations:
Understand
yourCloudvendorscontract
Giventhematu
ringnatureotheCloudmarket:
Cloudprov
isioningcontractsmaynotbe
attheexpected
leveloma
turitytomeetthegenerallegal,regulatoryand
commercia
lcontractingrequirementsasapplicabletoyour
organisatio
n,a
nd
TherehasbeenlittlelegalprecedenceinrespectoCloud
contractlegalrulings.