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G R E A T E R D O V E R C H A M B E R O F C O M M E R C E
A Q U A R T E R LY N E W S L E T T E R FA L L 2 016
Advantage ~ FALL 2016 1
The AdvantageNEWSLETTER SPONSOR
Kimberly Meyer, Vice PresidentBusiness Development [email protected] | 603.527.7213
Protecting Yourself from Financial Fraud in the Electronic Age
Hardly a day goes by that one doesn’t hear about financial fraud disrupting lives. Disputing fraudulent activity and cleaning up the financial mess takes time and energy. Making this chore even more daunting, are the time limits on protection. While consumers have up to 60 days to dispute fraudulent activity, commercial customers must report the fraud within 24 hours to avoid absorbing any loss. At Bank of New Hampshire, your community banker works with customers to mitigate the opportunities criminals have to access accounts. There are several fraud protection methods that every business should consider to keep themselves financially secure.1. Bank with a community institution who knows your pattern
and routines. Although in this electronic age you may never need to visit the physical location of your bank, your banker should know your financial patterns to help prevent fraud by verifying suspicious or irregular activity.
2. Become an ACH originator. While many of the folks you do business with request you turn over your account and routing numbers, turn the tables and increase your financial safety by becoming an ACH originator yourself. By initiating the electronic transfer of funds, you keep your precious account information confidential and accelerate the rate of payment.
3. Create a white list to keep unwelcome hands off your funds. If you must give out your account and routing numbers to others, create a protective barrier by using ACH filter. This product allows you to declare welcome financial transactions and create alerts when someone outside your approved list tries to access your funds.
4. Eliminate fraudulent check writing or replication. For those who write checks, especially in large volumes, employ positive pay to prevent fraudulent checks being drawn on your account. As checks clear, they are matched to an approved list uploaded by the customer to verify they are legitimate. While it is challenging to stay ahead of today’s white collar
criminals, your community banker is ready to help reduce exposure to financial fraud and keep your account safe.
Message From Incoming Board ChairAs someone who lives and works in this thriving community,
it is a true honor to be leading the Greater Dover Chamber of Commerce in the coming year. The Chamber has experienced unprecedented growth under the leadership of Executive Director Molly Hodgson and her talented team over the course of the last five years. I’m excited to work with the board and staff in my new capacity as Vice President of Townsquare Media New Hampshire, home of the Big 97.5 WOKQ and The Shark 102.1 and 105.3 FM here in Dover. As always, please keep us informed about your business and
everything you do to make greater Dover an incredible place to work, live, and visit. I look forward to seeing you this fall at one of the many business programs the chamber offers or everyone’s favorite community event, Apple Harvest Day!
Christine SieksVice PresidentTownsquare Media New Hampshire
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$20 members | $30 not-yet-members$10 students & young professionals
Register: www.rochesternh.org/millennials
Buffet breakfast will be provided.
It’s all the rage now in the media, in leadership forums and in discussion groups; “how to engage Millennials in the workforce, to capitalize on their strengths and abilities, while embracing their differences in worldview, approach, and values compared with other generations they work alongside.” Come learn from our panel of experts how to attract, motivate and retain millennials in your workforce.
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CHAMBER STAFF
G R E A T E R D O V E R C H A M B E R O F C O M M E R C E
Build Your Business BrandLimited to First 25 Attendees! Register Today!
Branding is just as important for small businesses success as it is for big corporations. However, small business leaders often lack the resources and support to establish a strong brand and marketing approach. The 2016 Small Business Series will feature experts who will provide small business branding and marketing solutions to meet your specific goals.
For more information, visit www.dovernh.org/sbs or contact Kim at the Dover Chamber, 603-742-2218 or [email protected].
The Chamber can help! We offer print, electronic and web based advertising as a members-only benefit.
u Feature Content & Ads in our Weekly Peek at the Week Email Newslettersu Send a Dedicated E-Blast to over 1,000 Business Leadersu Place an Insert or Business Card Sized Ad in our Quarterly Print Newsletteru Position your Company in a Prominent Place on the Chamber’s Website: dovernh.orgu Advertise in our 2017-2018 Visitor & Relocation Guidebook
Contact Katie at 603-742-2218 or [email protected] to take advantage of these effective marketing tools for your business.
Sean O’Connell, ChairShaheen & Gordon
Christine Sieks, Chair Elect Townsquare Media
Marion Cheney, Vice ChairRe/Max on the Move
Paula Daley DePlanche, CPA, TreasurerLeone, McDonnell & Roberts PA
Jim Horne, Past ChairBeacon Business Advantage
Captain Bill BreaultCity of Dover Police
Jonathan BurnsLiberty Mutual
Mike CarltonCalling All Cargo
Catalina CelentanoEversource
Roland LapointeD.F. Richard Energy
Deanna StrandDover Adult Learning Center ofStrafford County
Kevin SullivanRivermill at Dover Landing
Jean TremblayFederal Savings Bank
Delise WestHuman Resource Partners
Gregory WalkerWentworth-Douglass Hospital
Molly HodgsonExecutive Director
Katie MacKinnonMembership Director
Ryan QueenanCommunity Events Manager
Kim LindquistBusiness Programs & Communications Manager
Donna RinaldiFinance Manager
DIRECTORSOctober 25 • November 1,
November 158:00 am - 10:00 am
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Woodman Museum Celebrates 100 YearsBy Karen Dandurant, Foster’s Daily Democrat
A lovely garden party was held July 23rd as staff and guests gathered on the lawn of the Woodman Museum to celebrate their Centennial event.
In addition to the centennial, the night celebrated Thom Hindle, curator of the museum for 40-years. He is planning to retire and said he felt the museum’s 100th anniversary was a good time to do it.
Mayor Karen Weston read a proclamation honoring Hindle.“I have known Thom for many years and can offer some
good personal comments as well,” Weston said before her speech. “He has contributed so much to this museum.”
Hindle said he chose the retirement date, but will probably still help out here and there.
“I started in 1976, as a volunteer, but really I have been hanging around here ever since I was a kid,” said Hindle. “I first helped organize lectures at the high school and arranged the exhibits. As a kid we used to ride our bikes here to see the ten-foot polar bear and to go face to face with the alligator. I love this place.”
Hindle said he will miss sharing his knowledge of the collections with today’s youth, and with visitors who come from all over the country, 40 states a year per average.
Cliff Blake of New Hampshire Public Television served as Master of Ceremonies for the night. Mike Gillis and Judi Currie entertained through dinner with offerings of music and movie clips through the decades the museum has been open.
Get the 411 on Your Online Member Benefits
Wednesday, November 16, 8:00-9:00 a.m.Greater Dover Chamber of Commerce | 550 Central Avenue, Dover
The Dover Chamber’s Member Information Center (MIC) is a powerful web-based resource. New updates to the MIC have been made to help simplify and enrich your online experience. This session will cover the key tools and tips to help you optimize your
business listing on the Dover Chamber website, and connect with your colleagues and the community.
Topics will include how to:u Promote your company on the Chamber’s websiteu Connect with other businesses virtuallyu Register for Chamber events and programsu Post news and events to the Chamber’s websiteu Make payments online
Register online at www.dovernh.org or call Kim at 603-742-2218.
Left to right: Mayor Karen Weston, Thom Hindle, and Mira Hindle. Photo courtesy of Brigham Clark.
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Budget BlindsIan Kaner
Portsmouth, NH | budgetblinds.com
UNH Marine Docents/N.H. Sea Grant/ UNH Cooperative Extension
Dari WardLee, NH | seagrant.unh.edu/marinedocents
The MaidsJennifer Walichnowski
Somersworth, NH | maidsnh.com
Salon De DiosaKatherine Hemenway
Dover, NH | salondediosa.com
Dover Little Green CheerleadingChristianna Dorsey
Dover, NH
Global Technical TalentVishnu Doralswamy
Portsmouth, NH | globaltechnicaltalent.com
CJ ArchitectsCarla Goodknight
Portsmouth, NH | cjarchitects.net
Welcome New Members(Joined May 6, 2016 through August 3, 2016)
MEMBER RENEWALSThe Board of Directors and Staff wish to thank the following members
who renewed their Chamber investments in June.
56 Self StorageAmtrak DowneasterBrown & Company
Darci CreativeDos Amigos Burritos LLC
Glennon ConsultingJSR Merchandising
Living Innovations Support Services, Inc.NEMO Equipment, Inc.
Newick’s RestaurantPortsmouth Harbor Cruises
Rochester Opera HouseRoss Furniture Co., Inc.
Seacoast Business MachinesSeapoint Massage and Wellness LLC
SRW Environmental ConsultingState Farm Insurance & Financial Serv.
STEAM AcademyTri-City Christian Academy
University of New Hampshire Department of Theatre & Dance
RENEWAL E-BLAST RAFFLE
Successful Summer at the Dover Chamber Visitor Center!
The Greater Dover Chamber of Commerce & Visitor Center enjoyed a busy summer season that ushered in hundreds of visitors exploring Dover for the first time, returning to spend time with family and friends, or checking out Dover as a place to relocate or retire. The Dover Chamber Visitor Center is chock full of literature provided by members which is then distributed by staff and volunteers while attending to visitors and residents who come through our doors.
We are very grateful to all our Visitor Center volunteers who donate their time and energy to take care of those who come in looking for local services, things to do, transportation, directions, lodging and much more. The following volunteers do a fabulous job supporting Chamber staff!
Nancy Boyle • Sandy Costanza • Jeanne WalcekDoug & Lucia DeDe • Bonnie Flanderland
Anne Melvin • Denis Beaulieu
The Dover Chamber is also a proud member of the New Hampshire Granite State Ambassadors (NHGSA). As a member site, the Dover Chamber’s Visitor Center has access to training and support for our volunteers and staff.
T&D Concessions/A-1 FirewoodTim Moreau
Milton, NH | tdconcessions.com
Sheraton Portsmouth Harborside Hotel Sue Beaudry
Portsmouth, NH | sheratonportsmouth.com
The RiverSea Gallery/ArtDover-NHRebecca Proctor
Dover, NH
NAI Norwood GroupDeana Theriault
Portsmouth, NH | nainorwoodgroup.com
Lynch InsuranceJoe Lynch
Dover, NH | lynchins.net
No Finish Line Running LLCMichael Davis
Dover, NH | nofinishlinerunning.com
Apogee IT ServicesDave Minker
Dover, NH | apogeeitservices.com
Rand WhitneyGary Potvin
Portsmouth, NH | randwhitney.com
The Small Business Advisory GroupAlexander Dittami
Hampton Falls, NH | mysbadvisor.com
Mezzanine Catering, LLCSally Cobb
Dover, NH | mezzaninecatering.com
Great Bay Staffing GroupBrian Hughes
Dover, NH | greatbaystaffing.com
PopzupJulie Lapham
Dover, NH | popzup.com
Best of Times Barber ShopJosh Hynes
Dover, NH | bestoftimesnh.com
Coe-Brown Northwood AcademyAmy Spainhower
Northwood, NH | coebrown.org
Members who renew their membership during their renewal month are entered to win a free dedicated e-blast to go out
on their organization’s behalf. Valued at $200!
The renewal e-blast winner for June was Portsmouth Harbor Cruises!
Get your membership in on-time to win!
Advantage ~ FALL 2016 5
MEMBER NEWSKelly Doherty Receives 2016 Ira Byock and Yvonne Corbeil Award
Kelly Doherty, RN-C, MSN, ARNP-BC was presented with the 2016 Ira Byock and Yvonne Corbeil Award on Friday, June 24, at the Annual Meeting of the NH Home Care Association and NH Hospice and Palliative Care Organization. This annual award is given to an individual, team or organization in Northern New England who has demonstrated innovation and collaboration to improve quality, expand access, and/or increase efficiency in delivering the best end-of-life care possible to New Hampshire residents.
2016 award recipient, Kelly Doherty, is the Director of the Palliative Care Program at Cornerstone VNA and has been instrumental in its success since the inception of the program in September 2014. In her role, she serves as a liaison to local area hospitals and collaborates with assisted living facilities and skilled nursing facilities to ensure that the Palliative Care Program is meeting the needs of the community. Additionally, Kelly serves on the Cornerstone VNA Medical Directors’ team and trains all Cornerstone VNA Home Care nurses in pain and symptom management.
WDH CEO New Board Chair of Granite HealthGranite Health has announced
Gregory J. Walker, FACHE, President and Chief Executive Officer (CEO) at Wentworth-Douglass Hospital as its board chair following the retirement of Thomas E. Wilhelmsen, Jr. Walker is a founding member of Granite Health and has provided valuable insight to the organization since its inception in 2011.
“We are excited to have Greg serve as our board chair. He has been a leader and advocate for Granite Health since our founding and has played an integral role in advancing our mission by embracing innovative ideas that continue to improve health care delivery in our state,” said Rachel Rowe, President and CEO at Granite Health.
Granite Health’s Board of Directors is comprised of the CEOs who represent each of Granite Health’s member health systems including Joseph Pepe, MD at Catholic Medical Center, Robert P. Steigmeyer at Concord Hospital, Kevin W. Donovan at LRGHealthcare, Michael Rose at Southern New Hampshire Health, and Gregory J. Walker at Wentworth-Douglass Hospital.
Bill Dube Breaks Ground on New DealershipBy Nik Beimler, Fosters Daily Democrat
Bill Dube Ford Toyota Tuesday celebrated the groundbreaking of its new dealership on Dover Point Road.
The new facility will be located right next to the current building, and will almost double the size of the dealership.
“We look forward to finishing it up and moving into the new building and continuing to be a part of the City of Dover, as well as Ford and Toyota,” said Debbie Dube Reed, president of Bill Dube Ford Toyota.
The project will be completed in two phases, with the building of the new dealership followed by the demolition of the existing facility and construction of a new stormwater infiltration system.
“It’s incredible the long-term commitment companies like this are making to Dover,” said state Sen. David Watters, D-District 4, who attended the event. “They could be anywhere and they choose to be here. … It really shows the commitment the city has to being business-friendly.”
Dover Economic Development Director Daniel Barufaldi said the new, larger facility opens the door for more service space and more jobs for people in Dover.
The company expects the new dealership to allow for six new tech positions, six to 10 new salesperson opportunities, and the possibility of another service advisor and several new administrative staff members.
“It will also make the area more attractive for car buyers,” Barufaldi said. “More people will come to Dover looking for a car, and may stop at our restaurants, get gas or stop downtown. It’s a magnet to Dover.”
Bill Dube Ford Toyota and Jewett Construction broke ground on a new dealership on July 19th in a ceremony attended by family, staff and project partners, City and State Government Officials.
603-430-6834CERTAPRO.COM/SCOTTMITCHELL
Residential | Commercial | Interior | Exterior
Each CertaPro Painters® business is independently owned and operated.
Left to right, Andrea Patrick-Baudet, RN, CHPN, CHPCA, Hospice Director; Kelly Doherty, RN-C, MSN, ARNP-BC, Palliative Care Director and Julie Reynolds, RN, MS, Chief Executive Officer.
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MEMBER NEWSTechnology Delivered
Dover Adult Learning Center is taking learning out of the classroom and into the community with training offered to local companies to support the professional development of their employees.
Nancy Little, a Microsoft Certified Trainer with 15 years of teaching experience, said when she gets a call from a company to request training, she first meets with management to determine their needs and expectations. This often leads to an assessment of potential students that enables us to deliver the appropriate level of instruction.
Along with offering standard, multi-level Microsoft Office classes, Dover Adult Learning is able to be very responsive and flexible in the format, duration and content of classes, maximizing the effect of the learning experience. And when management is able to support the learning by allowing for some practice time, they find that new skills are easily recalled and immediately engaged. Custom classes can target the immediate needs of the workforce. John Simmers, of Jaeger TTC, says that Nancy tailored the class to the wants and the needs of the company and DALC offered the most competitive rates in town.
DALC is also able to provide consulting and post-class assistance. In addition, we may incorporate your company email branding and technology policies, as requested.
Companies not equipped with a hands-on computer training facility can make arrangements for the use of the computer lab at the McConnell Center. “We find that in-person training allows us to target skills to individual and company needs. The teacher can immediately respond to a hurdle and help the student over it. This makes training more efficient and effective, and allows us to keep our prices low”, says Deanna Strand, Director of Dover Adult Learning Center.
Community Supports Seacoast Cancer Center
Wentworth-Douglass Hospital’s Seacoast Cancer Center recently received sizable donations from two well-known community members. The first came from a fundraising event presented by Platinum Productions, LLC. Prom for a Purpose was held on June 4th at Blue Latitudes in downtown Dover and was a night filled with fun and purpose. Carrie Alex, founder of Platinum Productions, LLC, was proud to present a check for $2,600 to the Seacoast Cancer Center from the event. Planning is already underway for next year’s prom.
Tom Levasseur, president of The Beacon Retirement Group, recently presented the Seacoast Cancer Center with $2,500 from the Million Dollar Round Table Foundation. Tom has been an active member of the Million Dollar Round Table for the last 27 years. The MDRT Foundation has donated more than $30 million in grants worldwide.
Great Bay Services Announces New LocationSince 1954,
adults with developmental and acquired disabilities have relied on the unique set of individualized programs, services, and recreational activities, available both to them and to the community at large, through Great Bay Services (GBS).
Those critical programs and services are now being offered from a new home as Great Bay Services has finalized the sale of their flagship property and moved into new program space located just a few miles from their former home at 23 Cataract Avenue in Dover, NH, the former Macintosh College facility.
Totaling nearly 10,000 square feet, all administration offices and program space will be housed under one roof in order to better align with the expanding needs of the individuals, families and wider community GBS serves.
Federal Savings Supports Zebra CrossingsZebra Crossings is pleased to announce a $5,000 donation from
Federal Savings Bank to support the summer day camp program. Zebra Crossings mission is to empower children with a chronic health
condition such as diabetes, asthma, juvenile arthritis, and epilepsy to discover what they are capable of achieving and to be part of a supportive peer community. Astrid Wielens, Executive Director of Zebra Crossings, said, “We are very grateful to receive this generous donation. Federal Savings Bank’s loyal support over the last four years enables us to continue to grow our programs. The demand for our programs is increasing as families have limited options to find a program that understands and supports the medical needs of their child. For parents this offers peace of mind and respite time not having to worry about their child for the day. It is only through community support like this that we can make a difference in the lives of the children and families we serve.”Left to right, Zebra Crossings staff members Karen Niland, Chair, Sheila Hatch, Program Coordinator, Kimberly Strout, Astrid Wielens, Executive Director, Amy Bevan, Parent and Volunteer; Tiffany Melanson, VP Marketing & Public Relations, Federal Savings Bank and Jessica Koukis, Branch Manager, Federal Savings Bank
Tom Levasseur with representatives from Wentworth-Douglass Hospital
Carrie Alex presents check for $2,600 to the Seacoast Cancer Center
Shark in the Park Series
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Submit Your Nomination Today!NH Business Review is now accepting nominees for the 14th annual Business Excellence Awards, which celebrate the achievements of the Granite State’s business owners and operators. Recognizing the imagination, industriousness, innovation, and achievements of people who very often don’t get the kind of public recognition they deserve, the Business Excellence Awards are presented in eight different categories:• Business and Professional Services • Manufacturing• Consumer Services • Nonprofit• Financial Services • Real Estate & • Health Care Construction • Technology
Nomination deadline is Thursday, September 15th!
Visit www.nhbr.com/Business-Excellence-Awards/ to submit your nomination.
Cochecho Arts Festival Celebrates
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ELAINE CHARLESSenior Mortgage Loan Officer828 Central Avenue, Dover
Direct (603) 516-1173 Mobile (603) 498-8947
[email protected] FDIC
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ENGINEERING CORPORATION
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DOVER, NEW HAMPSHIRE 03820
TELEPHONE 603.742.8107 FACSIMILE 603.742.3830
ENGINEERS SURVEYORS PLANNERS
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Dinner & A Movie Dover Farmer’s Market
Theatre on the Cochecho
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3030th Anniversary
603.742.2218 • WWW.DOVERNH.ORG • FALL 2016
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CHAMBER EVENTSupcoming
32nd Apple Harvest Day ~ October 1st The Chamber’s Apple Harvest Day Committee is hard at work planning the 32nd Apple Harvest Day. 2015’s event brought over 50,000 people to the Garrison City on the first Saturday in October. This year’s event is likely to be even more successful with an estimated 400 vendors expected to fill
over eight city blocks from Third Street to Henry Law Park. The event will include six stages of entertainment, a 5K Road Race, a KidZone, Auto Alley and much more. For more information visit dovernh.org/appleharvestday.
SAVE THE
DATE!
New Employment/Overtime RulesWednesday, September 14
7:30-9 a.m.Dover Chamber of Commerce
Chamber Open House/Annual MeetingTuesday, September 20
5-7 p.m.Cara’s Irish Pub
Wednesday, October 58-9 a.m.
Goodwin Community Health
Tri-Chamber Business After HoursWednesday, October 26
5-7 p.m.Oxford Networks
Register at www.dovernh.org
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