A newsletter for the employees, residents, and friends of ... · Clarks Summit, Jermyn, & Scranton,...
Transcript of A newsletter for the employees, residents, and friends of ... · Clarks Summit, Jermyn, & Scranton,...
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The Wright Center for Graduate Medical Education & Primary Care er 2012 Clarks Summit, Jermyn, & Scranton, PA • (570).343.2383 r 2012
October & November 2012 Vol. 1, Issue 5
A newsletter for the employees, residents, and friends of The Wright Center
In a fast-paced, continually shifting environment, resilience to change is often the single most important factor that distinguishes successful organizations. A "Learning Organization" is an organization that is continually expanding its capacity to create its future. It is continuously learning new ways of doing things and is necessarily
engaged in a continuous reflective process of forgetting old ways of doing things that no longer work. It is never static. People continually expand their capacity to create
the results they truly desire; New and expansive patterns of thinking are nurtured; Collective aspiration is set free; People are continually learning to see the whole together in a Culture of Shared Accountability. - The Fifth Discipline - the Art and Practice of the Learning Organization: Peter Senge
We are now embarking on our second quarter of our organizational development since my appointment as President and CEO. I continue to learn so much each
day from you, our valuable employees, as I witness your intense commitment to the mission of The Wright Center to provide excellence in Graduate Medical
Education in an innovative and collaborative spirit in order to enhance the quality of healthcare for the people of Northeastern Pennsylvania. I am evolving my
new frame of reference as an organizational leader and definitely understand The Wright Center's greatest asset to be you, its human capital. As a vested advocate
of optimal and healthy work environments, especially in healthcare education and delivery, I am excited to announce the mid October arrival of our new Director
of Human Resources, Kellie Knesis, who will join our top management team to lead the strategic development of our long awaited, internal Human Capital
Management (HR) Department. Kellie brings extensive expertise in healthcare HR systems and infrastructure to promote individual and team based alignment and
accountability, which are crucial for organizational high performance. She will be the primary liaison to our Employee Advisory Committee and will oversee
workforce relations. I am certain Kellie will create enormous organizational value as she oversees talent attraction and management, recruitment and selection,
job training and performance assessments at the individual and team level, and also incentive based employment organizational restructuring. She will ensure
compliance with employment and labor laws and strategically lead our Affirmative Action Employment compliance strategy as a federally funded nonprofit
organization.
As we evolve our culture of healthy team dynamics, mindfulness of our individual team based roles, and shared accountability for mission delivery, it is crucial
for everyone to understand the positive intent of this organizational strategy in both medical education and healthcare delivery. Mindfulness is bringing one’s
complete attention to the present experience on a moment-to-moment basis; it is a purposeful, nonjudgmental, present-centered awareness that reduces errors.
Accountability is acknowledgment and assumption of responsibility for one's actions, decisions, and work implementation within the scope of one's role or
employment position and encompasses the obligation to report, explain, and be answerable for resulting consequences. Accountability is central to discussions
related to problems in the public sector, nonprofit, and private corporate worlds. Accountability is often misused as ammunition for blame or punishment,
but well executed can have very positive organizational effects: better effectiveness, leaner workflow, less stress, and higher employee satisfaction. In traditional
organizations, workers are individually accountable to their bosses or direct reports. In a high performing, team based organization, team members are
individually accountable to each other and mutually accountable to their customers and mission delivery. Healthy culture strives to provide each employee in their
work a sense of purpose, accomplishment, expectancy, value, and security in an organizational spirit, where employees continually expand their collective
capacity to create the results they truly desire as a whole, together. This requires a mind shift from seeing parts to seeing wholes, and requires people to evolve
from helpless reactors to strategic, solution-oriented, and empowered contributors to defining the organizational future. To make great strides towards an optimal,
empowering healthcare delivery, education, and work environment, each employee at The Wright Center will be called upon to contribute to defining its bright,
impactful future as the leading agency fueling inter-professional healthcare workforce preparation and the development of high performing healthcare delivery
systems that are relevant and responsive to the needs of our regional community.
Given The Wright Center's powerful mission in our community and the collective power of all of you, I am privileged and most grateful for my role as
President/CEO. The Wright Center is poised, because of our investment, as a well recognized, authentic, mission-driven community asset and steward of
healthcare as a common good community resource. We must all recognize that this auspicious poise bestows incredible social responsibility to exemplify the
changes we want to see in healthcare education and delivery. True organizational power is in people and their ability to collaboratively work together as a high
performing team. Healing healthcare must be delivered in healthy, caring, proactive, and strategic work environments, where there is a culture of collaboration,
mutual respect and value, engaged mindfulness of mission, and shared pursuit of excellence in its delivery. Working well together, we must strive for a culture of
shared accountability and continuous improvement to deliver mission excellence. I commit to do my part working hard to enable our collective effort and success
and to serve you, our trainees, and our patients. As truthfully disclosed in last Wright Loop letter, I am a well-intended Pollyanna, often misperceived as a
perfectionist. This misperception can overshadow, prevent appreciation of, and undermine my passionate commitment to continuous, "endless" quality
improvement in patient care and education. Discovering everyday my strengths and weaknesses as a leader renders me excited, but humbled by a keen sense of
my enormous responsibility to all of you. As humans, interdependence is as essential as self sufficiency. Strong communities and organizations are rooted in
participatory citizenship. I know I can count on all of you to welcome Kellie, embracing accountability in your personal and team-based job performance and
engaging in the opportunity to explore and unfold, with her management led guidance, your valuable contribution to the motivated delivery of The Wright
Center's wonderful dual mission of high quality graduate medical education and patient care delivery.
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The Wright Center for Graduate Medical Education & Primary Care er 2012 Clarks Summit, Jermyn, & Scranton, PA • (570).343.2383 r 2012
David Knorek: Scranton, Pennsylvania Dr. Knorek earned his Bachelor of
Science in Nutrition and Dietetics
from Marywood University in
Scranton, PA. He completed his
medical studies at St. Matthew’s
University School of Medicine in
Grand Cayman in the Caribbean
Islands as well as earned his
Master’s Degree in Healthcare
Management at Davenport University in Grand Rapids,
MI. Dr. Knorek has an extensive history of research with
food supplementation products, transplantation grafts,
and treatment of aneurysms. He maintains membership
and involvement in many regional and national
professional medical organizations. In his free time, Dr.
Knorek enjoys traveling, reading, and spending time with
his wife and dogs. He admits to being an avid Yankees
and Steelers fan.
Michael Saleeb Ibrahim: Cairo, Egypt
Dr. Saleeb completed his medical
studies and internship at Ain
Shams University in Cairo,
Egypt. He then worked as a
general practitioner at Geziret
Badran Health Center in Cairo
and began his Internal Medicine
Residency at EL-Sahel Teaching
Hospital in Cairo. Dr. Saleeb
conducted extensive research on glucose intolerance as
part of his thesis to earn his Master’s Degree in Internal
Medicine. He later completed an observership at the
Cleveland Clinic in Cleveland, OH, where he
contributed to many publications. Dr. Saleeb has served
his community through his involvement with the St.
Stephen group and serving children with visual
impairment at the Elkarma Charity in Egypt. In his free
time, Dr. Saleeb enjoys playing soccer, chess, and going
to movies with friends.
The cold, hard facts…. As the weather changes, so does the human preference in food. Colder weather causes humans to crave carbohydrates to keep warm through the winter.
The Wright Center for Graduate Medical Education & Primary Care er 2012 Clarks Summit, Jermyn, & Scranton, PA • (570).343.2383 r 2012
10/6 • Fall Health Fair 12:00 - 4:00pm • MVP
10/6 • ACP Medical Student Annual Conference 8:00am - 3:00pm • TCMC
10/8 • Columbus Day
10/14 • TCMC Health Fair 12:00 - 3:00pm • TCMC Science Building Lobby
10/31 • Halloween
11/2 • RPC/CHCC Learning Session 8:00am (All Day) • Eden Resort, Lancaster, PA
11/11 • Veterans’ Day
11/14 • General Staff Meeting 8:00am • Tobin Hall (Breakfast served at 7:45am)
11/22 • Thanksgiving Day Offices Closed 11/22 & 11/23 • MVP Open
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The Wright Center for Graduate Medical Education & Primary Care er 2012 Clarks Summit, Jermyn, & Scranton, PA • (570).343.2383 r 2012
Doors were opened for the first time at the new MVP facility Monday morning, September 10th. After a
ceremonial ribbon cutting, physicians, residents, and staff moved into the new building to begin the day seeing
and serving patients. The new 19,000 square foot facility more than triples the size of the former MVP building
and will be finished in 2013 after construction on Phase II dental offices and medical labs are complete. The
original MVP facility was opened in 2000 by Dr. Linda Thomas and was quickly outgrown in 12 short years by
the needs of the community. Through a generous land donation by local developers, Ken and Linda Powell, a
Redevelopment Assistance Capital Program (RACP) grant supported by the governor, and the support of the
community, The Wright Center was able plan, contract, and construct a new, leading-edge facility to meet the
growing needs of the community as well as to continue TWC’s leading model of patient-centered, transformative
care. The integration of patient, resident, administrative, and physician space allows residents to learn, teach,
promote, and gain an understanding of patient and community health through inter-professional education.
Celebrations for the opening of the new practice will
take place throughout the month of October,
including a formal celebration on Friday, October 5th
and a health fair on Saturday, October 6th. All Wright
Center residents, physicians, staff, family, and
friends are invited to participate and celebrate this
momentous and exciting opportunity for The Wright
Center and for the health and quality of care it
provides to the people of Northeast Pennsylvania.
An update from the New Mid Valley Practice
GENERAL STAFF MEETING
There will be a General Staff Meeting on
Wednesday, November 14th at 8:00am
at Tobin Hall.
All employees of The Wright Center are invited
and strongly encouraged to attend. (Breakfast will be served at 7:45am)
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The Wright Center for Graduate Medical Education & Primary Care er 2012 Clarks Summit, Jermyn, & Scranton, PA • (570).343.2383 r 2012
OOCCTTOOBBEERR IISS BBRREEAASSTT CCAANNCCEERR
AAWWAARREENNEESSSS MMOONNTTHH
As part of The Wright Center’s Wonderful Women initiative to create awareness and offer
support to women and their families who are or
who have been impacted by breast cancer, we are
distributing pins and asking all employees to wear
them for the month of October as a visible sign of
the organization’s support for research, treatment,
and recovery of those affected by the disease.
Thank you for your participation in this initiative!
The Research Department would like to announce and invite anyone interested to the 2012 American
College of Physicians Associates’ and Medical Students’ PA Chapter Eastern Region Annual Research
Conference, sponsored by the Pennsylvania Chapter of the ACP and The Wright Center. The
conference will be held at The Commonwealth Medical College (525 Pine Street) on Saturday,
October 6th, from 8:00 a.m. to 3:00 p.m. The conference will feature a scholarly work poster judging
competition of 41 best entries in three categories: Clinical Vignettes, Quality Improvement, and Clinical
Research. Prizes will be awarded for outstanding posters. Participants include physician residents from
nearly 10 Internal Medicine residency programs in Eastern Pennsylvania including our own residents
from right here at TWC! The schedule for the conference is as follows:
8:00am - Registration, Breakfast, Poster set-up, and Abstract booklets
8:50am - Welcome and Speakers Dr. Linda Thomas, President & CEO, WCGME & Dr. Daniel Kimball, Governor, PA Chapter of the ACP
9:15am - Poster Judging
10:45am - Medical Jeopardy (Preliminary Rounds)
12:30pm - Lunch
1:00pm - Presentation of Awards
1:30pm - Medical Jeopardy (Final Round)
Come support our TWC residents who submitted abstracts and those who will be presenting at the
conference. For more information, please contact Richard May at [email protected].
RReesseeaarrcchh DDeeppaarrttmmeenntt
October:
10/2 • Dr. Vijay Muppidi
10/8 • Dr. Nick Ierovante
10/10 • Kellen Kraky
10/10 • Dr. Pranjal Boruah
10/11 • Dr. Manoj Das
10/11 • Dr. Stephen Pancoast
10/14 • Dr. Arjinder Sethi
10/16 • Jodilyn Coleman
10/19 • Laura Jones
10/20 • Dr. Cherif Abdelmalek
10/23 • Lori Carlin
10/25 • Dr. Mina Makary
10/26 • Richard May
10/30 • Dr. Mark Jia
November:
11/6 • Dr. Kumar Yellappa
11/6 • Hans Christianson
11/8 • Mark Smerdon
11/11 • Dr. Sitasravya Devathi
11/11 • Kari Machelli
11/12 • Donna Wisneski
11/13 • Jamie Ranslow
11/16 • Dr. Charles Deck
11/17 • Dr. Mehul Patel
11/22• Donna Uchic
11/26• Dr. Gregg Novak
11/28• Dr. Sindu Chandran
11/30• Dr. Edward Dzielak
The Wright Center for Graduate Medical Education & Primary Care er 2012 Clarks Summit, Jermyn, & Scranton, PA • (570).343.2383 r 2012
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The Wright Center for Graduate Medical Education & Primary Care er 2012 Clarks Summit, Jermyn, & Scranton, PA • (570).343.2383 r 2012
MMVVPP NNaammeedd aann ““eexxeemmppllaarr pprraaccttiiccee ”” bbyy RRWWJJFF::
The Wright Center Mid Valley Practice has been identified as an “exemplar practice ” by a program funded by the Robert Wood
Johnson Foundation called The Primary Care Team: Learning from Effective Ambulatory Practices (LEAP). The goal of the LEAP
project is to identify and share innovative workforce practices that make primary care more accessible and effective for patients. Out
of hundreds of practices that were nominated and underwent a rigorous rating process, MVP is one of only 30 practices across the
nation selected for this distinction! In addition to receiving recognition for this honor, MVP will be part of a Learning Community
with the other exemplars to share and learn from each other.
As part of our participation in the LEAP program, MVP was visited by 3 members of the LEAP project on September 25th. The
site visitors were interested in understanding how MVP works together as a team, with a focus on its innovative approaches. They
observed clinical workflows and talked to staff in order to gain various opinions
about teamwork, job roles and responsibilities, and meeting the needs of the
patient population. This site visit was an opportunity to share TWC’s knowledge
and creativity about how to develop an effective primary care team and deliver
high quality, patient-centered health care. The information obtained during the
site visit will be used to develop training and technical assistance materials for practices interested in improving patient care through
innovations in staffing models.
Congratulations to the physicians, residents, staff, care teams, administration, and all involved at MVP for successfully bringing such
innovative and collaborative care to its patients and for continuing to highlight and exhibit The Wright Center’s leading model of
patient care in the NEPA region. For more information on RWJF’s LEAP initiative and details on MVP’s involvement, please visit
www.rwjf.org or contact Brian Ebersole at [email protected].
WWoonnddeerrffuull WWoommeenn KKiicckk--OOffff:: AA NNiigghhtt ooff SSuucccceessss
TWC’s newest breast cancer support and awareness initiative, Wonderful Women, hosted its kick-off event September 12th at MVP. Over 50 women, friends, and TWC staff attended the evening, participating in raffles, receiving pink hair extensions, mini manicures, enjoying a spread of food donated by involved members and area catering companies, and listening to breast cancer survivor Barbara Connolly speak of her experience coping with and recovering from breast cancer. Special thanks to the team of Wonderful Women for bringing such success to the evening. For more information, or to attend any of the upcoming sessions, please contact Lindsay Gress at 570-383-9934.
Employment Opportunities at
The Wright Center
As of October1, 2012, the following
positions are open and available for
application:
-2 Providers (either NP or PA)
Mid Valley Practice
-MEDENT Application
Specialist & Trainer
Tobin Hall
-Nurse Practitioner
HIV Clinic
If you or someone you know is
interested in applying for any of these
positions, please send your resume
and application to Carrie
Hodovanec-Krott at
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The Wright Center for Graduate Medical Education & Primary Care er 2012 Clarks Summit, Jermyn, & Scranton, PA • (570).343.2383 r 2012
NNeeww SSccrreeeenniinngg aanndd IInntteerrvveennttiioonn TToooollss IImmpplleemmeenntteedd ffoorr TTWWCC PPaattiieennttss
The World Health Organization (WHO) and the American Academy of Pediatrics (AAP) recommend physicians provide
alcohol screening and counseling as part of a patients annual wellness visit. The Wright Center has implemented two
screening tools that can be accessed through the DM/HM in Medent. The CRAFFT screening, recommended by AAP, is
intended for adolescents aged 14-18. The AUDIT, recommended by WHO, is intended for patients ages 19 years and older.
Both tools were developed as a simple, yet effective method of screening for excessive drinking and they assist in the
delivery of brief intervention. An upcoming training on intervention for those patients who have a positive screen is being
planned for providers and residents.
The Mid Valley Practice is also excited to be participating in the Chronic Care Initiative (CCI) Smoking Cessation
Challenge. The Pennsylvania Academy of Family Physicians Foundation has challenged CCI practices to help at least 20
diabetic patients who smoke to quit between November 2012 and June 2013. PAFP is offering free training for physicians
and providers on Friday, October 26th from 12:00n ~ 1:00pm. To register, please visit www.pafp.com or contact Lindsay Gress
Smoking cessation is strongly encouraged through all patients, employees, and loved ones of The Wright Center. Patients
no longer need a physician referral to receive counseling and up to an 8 week supply of nicotine patches, which are
available in all 3 strengths, through the PA Free Quitline. Beginning in January 2013, the lozenge and nicotine gum will also
be available from the Quitline. A reminder
to providers who have not yet completed
the smoking cessation training to please
do so and submit their certificate to
Michele Snipes in the billing department. NNeeww TTHHCC SSiitteess:: FFiirreedd uupp…….. RReeaaddyy ttoo ggoo!!
Another year of resident training is up and running and off to a
great start! New Teaching Health Center (THC) environments
were added this year and are already receiving positive
feedback from resident evaluations. New locations to the THC
site list include NEPA Community Health Center in Hallstead acting
as a continuity clinic site, MFHS Circles of Care in Scranton
focusing on female reproductive health and family
planning, the Dental Hygiene Clinic at Scranton Primary
Health Care Center for oral hygiene, and psychiatric
primary care at MVP, which will involve resident
interaction with our newly hired Psych CRNP, Cherie
Soprano. In addition to this continued growth, the
original THC sites established in 2011 at SPHCC and Pike
County Family Health Center are still going strong and
producing notable results in The Wright Center’s THC residents.
We are proud to be training and producing such energetic and
enthusiastic physicians looking to improve the health
of their patients and their community. The continued
growth and success of the THC program ensures the continued
and improved health The Wright Center provides to the people of
Northeast Pennsylvania.
TWC residents:
making a difference
in the community,
changing the lives of
our patients.
THC Residents
2012-2013
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The Wright Center for Graduate Medical Education & Primary Care er 2012 Clarks Summit, Jermyn, & Scranton, PA • (570).343.2383 r 2012
MMVVPP CCoollllaabboorraatteess wwiitthh WWiillkkeess UUnniivveerrssiittyy ffoorr
PPaattiieenntt PPhhaarrmmaaccyy SSaaffeettyy
In November 2011, in collaboration with The Wright Center for Primary Care Mid Valley Practice, the Wilkes University School of Pharmacy established a 6 week advanced ambulatory care pharmacy rotation experience for 6th year Doctor of Pharmacy students. Under the direction of faculty member Jen Malinowski, PharmD, students engage in a medication reconciliation service that provides drug therapy reviews for patients and captures potential pharmacotherapeutic interventions for providers. Jen and the pharmacy team also participate in the Patient Safety Pharmacy Collaborative (PSPC) 4.0, which was launched soon after the students arrived. The PSPC is a Health Resource Service Administration (HRSA) supported approach designed to produce optimal health outcomes in high risk patients through clinical pharmacy service integration. The clinic targeted geriatric patients with elevated blood pressure who take multiple medications. As of July 2012, 85% of patients achieved their goal blood pressure without the expense of increased adverse events. The success of this program can be attributed to the current clinic team, also known as the Wright Script. The team includes Dr. Linda Thomas, Dr. Jignesh Sheth, Brian Ebersole, Jen Malinowski and students, Alycia Coar, Kari Machelli, Tiffany Elkins, Jasmine Cloud, Jackie Kobal and Sherin Nasr. One initiative in which the Wright Script will participate is a poster presentation at the Quality Day conference at Geisinger in Danville, PA. The poster is entitled The Impact of Pharmacy Students in Geriatric Patients with Hypertension. The Geisinger Quality Day conference, themed Patient Safety and Quality: The Journey from Data to Outcome will be held Friday, October 19th. Posters selected addressed all aspects of quality and safety and include quality improvement initiatives, best practices, education and professional practice and work environments. Congratulations to the Wright Script for this accomplishment! Stay tuned for the Quality day conference results as well as future PSPC populations as the Wright Script team embarks on PSPC 5.0! For more information, please contact Jen Malinowski at [email protected].
NNeeww FFaacceess aatt TThhee WWrriigghhtt CCeenntteerr Over the course of the summer months and throughout September, meetings, recommendations, and interviews were conducted in search for a Director of Human Resources. After a competitive hiring process and many intensive interviews, Kellie Knesis was found to be the best candidate and was selected to fill the position. Kellie will be managing the day-to-day policies, procedures, developments, and employee relations of The Wright Center. She will be charged with continuing to create a high-performance culture of quality, productivity, and goal attainment, as well as recruitment and ongoing development of the superior workforce here at The Wright Center. Kellie will begin in mid-October.
In June, Belinda Morgantini began working as a LPN at the Mid Valley Practice and in July, Cherie Soprano also began working at MVP, serving patients as a Psych CRNP. At the end of August, we welcomed Kaitlyn McAfee to the Student Health Center as a Medical Assistant. She will be interacting with students, both medically and administratively, to assist them in wellness knowledge and support them in living a healthy lifestyle. In addition, Hans Christianson began working at Tobin Hall as TWC’s new Communication and Development Coordinator. Hans will work to develop and implement new strategies of delivering the organization’s mission, activities, and events to the community in attempts to build community partnerships and relations. As well as serving as an in-house writer and editor, Hans will also assist in writing and researching grant opportunities.
Throughout the month of October, we will be happy to welcome Donna Trusky and Roos Coffield to The Wright Center team. Donna will be filling an Administrative Assistant position at the Mid Valley Practice and Roos will be serving patients at the Scranton Clinic as a new Medical Assistant. We are excited for their presence and involvement in the organization and look forward to the difference they will make in the lives of our patients.
To all new members of The Wright Center family…. Welcome!
TThhee hheeaalltthh ooff tthhee ppeeooppllee iiss rreeaallllyy tthhee ffoouunnddaattiioonn uuppoonn wwhhiicchh aallll tthheeiirr hhaappppiinneessss aanndd aallll tthheeiirr ppoowweerrss aass aa ssttaattee ddeeppeenndd..
-Benjamin Disraeli
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