A NEW & EASY WAY TO ACCESS YOUR CASH! QASHOUT Quick Start... · A NEW & EASY WAY TO ACCESS YOUR...

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A NEW & EASY WAY TO ACCESS YOUR CASH! QASHOUT Qashout your Q Account commissions to your own Bank Account Quick Start Guide

Transcript of A NEW & EASY WAY TO ACCESS YOUR CASH! QASHOUT Quick Start... · A NEW & EASY WAY TO ACCESS YOUR...

A NEW & EASY WAY TO ACCESS YOUR CASH!

QASHOUT

Qashout your Q Account commissions

to your own Bank Account

Quick Start Guide

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QNET Qashout is an easy-to-use, secure and global ePayment system

exclusively for the global business needs of QNET IRs.

It’s a new and easy way to access your cash… anywhere in the world!

WHAT?

With QNET Qashout, you have your very own global pay portal that works

seamlessly with your Q Account to manage and access your commissions and

cash.

HOW?

You can quickly and easily transfer your Q Account commission payments

straight into your Bank Account via Qashout!

WANT TO KNOW MORE..?

Introducing… QNET QASHOUT

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1. Create your QNET Qashout Account

2. Activate your QNET Qashout Account

3. Direct Load funds from your Q Account to Qashout

4. View your QNET Qashout Transactions

5. Login to your Qashout Account

6. Cashout to your Bank Account

7. Get the most out of QNET Qashout

Quick Start Guide

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1. Go to www.qnet.net and click IR Login

2. Enter IR ID No. and

Password 3. Click Login button

Create Your Qashout Account

4. In your Virtual Office, click Go to Q Account

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1 Create Your Qashout Account

5. If prompted of this page, Tick the box to agree on the terms and conditions

6. Click on Confirm

button

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1 Create Your QashOut Account

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7. In the top menu of QAccount, click on

My Qashout Note: Link will only be

available only when KYC had been completed. And depending on the country availability.

8. Click on Create

Account in the drop-down submenu

1 Create Your QashOut Account

7. Verify your registration details – these are your

default IR registration details from the QNET

database

8. Click on Register button

9. If all the information

is correct, click on OK button in the pop up message

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1 Create Your Qashout Account

CONGRATULATIONS! You have now

successfully

created your QNET Qashout account!

You will now be

directed to the Qashout pay portal to Activate your

account

If Qashout pay portal does not show up, Click on the Link inside the Q

Account site to Activate your Account

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1 Create Your Qashout Account

1. You are now in the Qashout pay portal

2. Provide your Date of Birth

3. Click on Continue button NOTE: The 2-step verification:

Step 1: Provide your IR ID

number; and

Step 2: Provide your date of

birth

occurs when you activate your

account by clicking on the link

provided in the email

registration notification or by

accessing the Qashout site

STEP 1

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2 Activate Your Qashout Account

1. Create a unique Password just for your Qashout

account

2. Fill in other required information 3. For your utmost security, your

Security Questions and Answers here are unique to your Qashout account – they

are not connected to your pre-existing Q Account Security Questions and

Answers. Note: You cannot have the same wording for Security Question and Answer.

3. Tick on checkboxes to

accept the Terms of Use and

3rd Party Policy

4. Click on Submit button 11

STEP 2

2 Activate Your Qashout Account

CONGRATULATIONS!

You have successfully activated your QNET Qashout account!

Now it’s time to load

your account with funds from your Q Account.

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2 Activate Your Qashout Account

1. At your Q Account

2. Click on the link to

perform Direct Load

NOTE: For future Direct

Load Transaction, login in to your Q Account. Click on My Qashout menu then select Direct Load

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3 Direct Load from Q Account to Qashout Account

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3. Enter the

Amount to Transfer 4. Click on Proceed button

(Note: a flat fee of USD 10 will be deducted from your Q Account per Direct Load

transaction)

3 Direct Load from Q Account to Qashout Account

5. Direct Load

Confirm page will be displayed

6. Check your information is correct

7. Click on Proceed button to confirm and complete the Direct Load

process

3 Direct Load from Q Account to Qashout Account

8. You will be taken to the Qashout Authentication

page

9. Type in your correct PIN

Code

10. If prompted for the ff:

Type in the answer to

your Security Question and Security Word

OR

Type in your Token Code

11. Click on Proceed button

NOTE: You will be given three (3)

chances to enter the

correct details, otherwise,

the system will log you out

and your Q Account might

be blocked. Contact GSC

for help. 16

3 Direct Load from Q Account to Qashout Account

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12. After Authentication, you will be shown your Direct Load

Transaction Details

It’s that easy! You have

securely loaded funds from your Q

Account to your QNET Qashout account!

Every Tuesday and

Friday, any Direct Loads you have completed will be automatically transferred to your QNET Qashout account!

(Note: There is a weekly

Direct Load limit of USD 5,000)

3 Direct Load from Q Account to Qashout Account

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1. In your Q Account, go to My Qashout

2. Click on Qashout

Summary 3. Your Direct Load transaction details will

be displayed 4. You also have the option to Export to Excel (to view your transactions the

details in spreadsheet format) or to Print your transactions.

4 Viewing Your Transactions

Qashout Summary

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1. In your Q Account, go

to My Account

Summary

4 Viewing Your Transactions

My Account Summary

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2. Your Commission and Settlement Details are displayed

3. You also have the option to Print

your transactions.

4 Viewing Your Transactions

My Account Summary

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1. In your Q Account, go to My Qashout

2. Click on Login to

Qashout Site

3. Enter your IR ID No. and Qashout password

4. Click on the Login button

5 Login to your Qashout Account

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6 Cashout to your Bank Account

1. Under Wallet Tools,

click Cashout

2. Select whether you would like to make a

one-time Cashout or set up an Automated

Cashout

3. Click Continue

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6 Cashout to your Bank Account

4. If it is the first time you

are transferring to your Bank Account via Qashout, enter the required bank account information

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6 Cashout to your Bank Account

1. Please carefully verify that your banking information is correct

2. Any incorrect information may

cause significant delays to your transfer

ONE-TIME

CASHOUT

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6 Cashout to your Bank Account

1. The easiest way to manage your payments is to set up an Automated Cashout

2. Under Wallet Tools, click Cashout

3. Select Add Auto

Cashouts under Option 2

AUTOMATED

CASHOUT

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6 Cashout to your Bank Account

4. Automated Cashout lets you schedule transfers of a

percentage of your

incoming funds to up to three saved destinations… automatically

5. You can also choose

between a daily or a monthly frequency for your Automated Cashouts

AUTOMATED

CASHOUT

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1. Under Wallet Tools, click Cashout

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2. Under My Saved

Cashout Account, click

Add new Cashout Account

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3. Select your Financial

Institution

4. Click on Register New button

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5. Fill-out required

information

6. Click on Confirm button

7. On the next page, check the Bank

Account Profile. Click on Confirm button

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Newly registered Account is displayed under My

Saved Cashout Accounts

To Add another Financial Institution:

8. Under My Wallet, click on Profile

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9. Under Other

Information, click on Update Financial Institution Information

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You have an option to either Edit/Remove

your saved account or Add New Financial Institution.

To Add another Financial

Institution, repeat steps # 3 to 7

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1. Under My Wallet, click

on Profile

2. Click on Update

beside Financial

Institution Information

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3. Select Edit beside a

previously saved financial institution

4. Update the information

5. Click Confirm

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6. Check the updated

information and click on Confirm button

Congratulations! You have now updated the

information of your financial Institution!

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1. In Account Login

page, click on Forgot Password? Link

NOTE: A notification will be sent

to your email address

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2. Click on the link in the

email notification to proceed with two security questions

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3. Enter Answer to

Security Question #1

4. Click on “Continue” button

5. Enter Answer to

Security Question #2

6. Click on “Continue” button

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7. Enter your new

password

8. Re-enter new password

9. Click Continue button

NOTE: You will be directed to

QNET Account Login

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1. Login to your online

account

2. Under My Wallet, click on Profile

NOTE: You will be directed to QNET Account Login

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3. Click Update

Password

4. Enter your existing

password

5. Enter your new

password

6. Re-enter your new

password in the Confirm field

7. Click on Confirm button

NOTE: Password must be 6-15 characters

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Congratulations! You have now successfully updated your password.

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7 Get the most out of QNET Qashout: Western Union

1. In Wallet Tools, select

Western Union

2. Select the Country Destination

3. Click Continue

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7 Get the most out of QNET Qashout: Western Union

4. Select which

currency to use

5. Choose the currency

to received from Western Union

6. Click Continue

Note: Fields with (*) are mandatory

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7 Get the most out of QNET Qashout: Western Union

7. Enter a specific

amount to cashout (or you may opt to

cashout your entire Qashout Account Balance.

8. Type-in personal notes

as your transaction reference (Optional)

9. Click Continue

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7 Get the most out of QNET Qashout: Western Union

Western Union Transaction details such as currency, amount, fee and total are shown on

the screen 10. Click Confirm

11. You Cashout ID for Western Union is

displayed on the screen. Click OK button

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7 Get the most out of QNET Qashout: Western Union

Congratulations! You have successfully cash out money from

your Qashout Account to Western Union.

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7 Get the most out of QNET Qashout: Qashout Payment Option in eStore

1. Login to QNET Virtual

Office

2. Enter your IR ID and

Password

3. Click Login

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7 Get the most out of QNET Qashout: Qashout Payment Option in eStore

4. Click Shop menu to

display the Product Category

5. Select the category

you wish to purchase from Qualify or

Repeat Purchase Products.

NOTE: Process your

purchase until you reach the Payment Option

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7 Get the most out of QNET Qashout: Qashout Payment Option in eStore

6. Click the Qashout

icon in Payment Option page

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7 Get the most out of QNET Qashout: Qashout Payment Option in eStore

7. Enter your Qashout

Password

8. Click OK

IMPORTANT: Error Message will

appear for: a. Invalid Qashout

Password b. Insufficient Qashout

Fund

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7 Get the most out of QNET Qashout: Qashout Payment Option in eStore

9. eStore Receipt will be

generated for you.

NOTE: You can track your payment in Qashout through the Qashout Reference No.

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7 Get the most out of QNET Qashout: Qashout Payment Option in eStore

How to check eStore Payment in Qashout Site?

1. Go to your Q

Account

2. Under Qashout menu, click Login to

Qashout Site

3. Enter IR ID and

Password 4. Click Login

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7 Get the most out of QNET Qashout: Qashout Payment Option in eStore

5. In Summary, check

the Payment to QNet

details.

6. Click on that entry to

view the transaction details.

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7 Get the most out of QNET Qashout: Qashout Payment Option in eStore

7. You will view the

Transaction Details Note that Qashout

Receipt ID, Amount and Date must be the same as the details in eStore Receipt.

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1. Go to your Q

Account

2. Click on Qashout

menu

3. Click on Login to

Qashout Site

Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Request Primary card

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4. Enter your Login ID

5. Enter your Password

6. Click on Login

7. In Qashout Pay

Portal, Click on

Request Card

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Request Primary card

8. Click Request a

Prepaid Card

9. Select a Country where the Prepaid MasterCard will be delivered.

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10. Click Continue

11. Fill out the page with

your information

12. Click Continue

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NOTE: Card Activation

Fee is USD10. If your Qashout Account does not have enough USD balance, you will be prompted for currency conversion.

13. Select which currency you would like to convert to USD to process the request.

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14. Check if all the

information is correct

15. Click Confirm

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Congratulations! Your Card Request is

successfully processed.

IMPORTANT: Delivery times will take

from 1 to 3 weeks depending on the country.

Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Request Primary card

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Request Secondary Card

1. Login to your QNET Qashout account

2. In Qashout Pay Portal,

click on Prepaid Card

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Request Secondary Card

3. Click on Add

Secondary Card

4. Click on Request a

Prepaid Card

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Request Secondary Card

5. Select a country where the Prepaid MasterCard will be delivered

6. Click Continue

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Request Secondary Card

7. Fill-out the form with the secondary card holder’s information

8. Click Continue

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Request Secondary Card

9. Check if all the

information is correct

10. Click Confirm

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Request Secondary Card

Congratulations! You have successfully requested for Secondary Card!

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Activate Prepaid card

Once you received your card in the mail, you may

activate your card by:

Calling the telephone

number listed on the back of the card and following the voice

prompts for card activation; OR

You may activate your card online

1. Login to your QNET

Qashout account

2. In Qashout Pay Portal,

click on Activate Card

NOTE: The activation procedure for Primary and Secondary Card is the same

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Activate Prepaid card

3. Enter your 16-digit

card number as printed on the front of

your card

4. Click Continue

5. Tick the box to agree

with The Cardholder

Agreement

6. Click Confirm

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Activate Prepaid card

Congratulations! You have successfully activated your card!

You will be presented with a PIN for your card. You may change your PIN at ATMs that support this capability.

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Load Card

You can load funds from you QNET Qashout Account balance onto your QNET Prepaid MasterCard by doing the following steps:

1. In Qashout Pay Portal,

click on Prepaid Card

2. Click Load Card

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Load Card

3. Enter the Amount in

USD

4. Click Continue

NOTE: If you do not have enough USD balance, you will be prompted of Currency Conversion

5. Check the details then click Confirm

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Load Card

Congratulations! You have successfully loaded your card. Notice the amount will be reflected in Prepaid

Card Balance.

IMPORTANT: QNET Prepaid MasterCards are currently limited to a

maximum annual load limit of USD3,000.00.

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Unload Card

You may transfer fund from you QNET Prepaid MasterCard to your Qashout Account by doing the following steps:

1. In Qashout Pay Portal,

click on Prepaid Card

2. Click Unload Card

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Unload Card

3. Enter the amount you wish to transfer

4. Click Continue

5. Verify the details then

click Confirm

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Unload Card

Your have successfully completed the transaction. Notice the amount was deducted from your Prepaid Card Balance.

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Prepaid Card Transactions

1. In Qashout Pay Portal, click on Prepaid Card

2. Click View Card

Transactions

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7 Get the most out of QNET Qashout: QNET Prepaid MasterCard® - Prepaid Card Transactions

Your QNET Prepaid

MasterCard transaction history will be updated with your card transactions a few moments after the card processor receives the transaction information.

Please note that not all merchants may immediately submit their card transactions for

processing, so you may not see the transactions in your history right away.

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7 Get the most out of QNET Qashout

A secure & convenient way to receive commission payments – electronically!

Q Account to Qashout with a click!

Manage your cash effortlessly with Auto Cashouts!

Global access to your cash!

Faster access to your earnings!

Transfer earnings to any Bank Account in your country*!

Utilize Qashout Balance as payment option in eStore

Enjoy the benefits of Prepaid MasterCard®*!

Review payment history & download into Microsoft Excel for customised management!

*If applicable, options may vary depends on countries.

Need help?

QNET Global Support Centre (GSC)

[email protected]

+603 7949 8288