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Transcript of A Human Centric Management Model Session 9: «Leadership and Human Resources in a changing society:...
![Page 1: A Human Centric Management Model Session 9: «Leadership and Human Resources in a changing society: adequate transition or lost in translation?» 8 th Quality.](https://reader036.fdocuments.us/reader036/viewer/2022062315/5697c0111a28abf838ccbb81/html5/thumbnails/1.jpg)
A Human Centric Management Model
Session 9: «Leadership and Human Resources in a changing society: adequate transition or lost in translation?»
8th Quality Conference
Fátima Fonseca
![Page 2: A Human Centric Management Model Session 9: «Leadership and Human Resources in a changing society: adequate transition or lost in translation?» 8 th Quality.](https://reader036.fdocuments.us/reader036/viewer/2022062315/5697c0111a28abf838ccbb81/html5/thumbnails/2.jpg)
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TABLE OF CONTENTS
![Page 3: A Human Centric Management Model Session 9: «Leadership and Human Resources in a changing society: adequate transition or lost in translation?» 8 th Quality.](https://reader036.fdocuments.us/reader036/viewer/2022062315/5697c0111a28abf838ccbb81/html5/thumbnails/3.jpg)
A. LISBON MUNICIPALITY
Career31st December 2014
Total Weight %Male Female
Managers 71 86 157 2%
Graduate Staff 756 1467 2223 28,8%
Technical Assistants 425 1057 1482 19,2%
Operational Assistants 1700 639 2339 30,3%
Fire Brigade and Sappers 765 11 776 10%
City Police 305 18 323 4,2%
Other Careers 288 134 422 5,5%
Total 4310 3412 7722 100%
Who we are
16 Municipal Departments.
157 Managers.
7722 Employees.
Career diversity.
Variety of public service
missions.
![Page 4: A Human Centric Management Model Session 9: «Leadership and Human Resources in a changing society: adequate transition or lost in translation?» 8 th Quality.](https://reader036.fdocuments.us/reader036/viewer/2022062315/5697c0111a28abf838ccbb81/html5/thumbnails/4.jpg)
B. PROBLEMS ARE GOOD GOVERNANCE CHALLENGES
4
We must find a way to…
proactively manage our organization,
maximizing efficiency, effectiveness and stakeholder engagement,
going beyond defined goals with a focus on the needs and expectations of those who we serve,
with full social responsibility.
HOW?
![Page 5: A Human Centric Management Model Session 9: «Leadership and Human Resources in a changing society: adequate transition or lost in translation?» 8 th Quality.](https://reader036.fdocuments.us/reader036/viewer/2022062315/5697c0111a28abf838ccbb81/html5/thumbnails/5.jpg)
C. OBJECTIVES
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Through a human centric
management model…
We seek to actively create the conditions to mitigate context adverse impacts
and draw on creativity to build a dynamic, inclusive and cohesive work environment,
which allows our organization to tackle present and future challenges.
Dis
clai
mer
: The
Min
ion
char
acte
r is
a tr
adem
ark
and
is p
ropr
iety
of i
ts o
wne
rs a
s w
ell a
s th
e dr
aw it
self
is fu
ll pr
oprie
ty o
f his
aut
hor.
![Page 6: A Human Centric Management Model Session 9: «Leadership and Human Resources in a changing society: adequate transition or lost in translation?» 8 th Quality.](https://reader036.fdocuments.us/reader036/viewer/2022062315/5697c0111a28abf838ccbb81/html5/thumbnails/6.jpg)
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D. A HUMAN CENTRIC MANAGEMENT MODEL
BETTER PEOPLE MANAGEMENT,BETTER SERVICE TO THE CITY
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Award for Family Responsible Municipality for the last three years
External recognition of HR good practices in competitions with private sector organizations: Excellence Awards in HR Management (2013) and in Strategy of Integrated Internal Communication (2014)
E. RESULTS
Good Practices acknowledged by specialty HR publications
(2013, 2014)
Awards
Publications
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F. REMEMBER
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The path to success as people imagine
The path to success as it really is
This model requires a medium long term effort to have stronger results.
Creating a new, innovative and positive culture in an organization takes time.
You must celebrate success but keep focused.
Dis
clai
mer
: The
Sup
er M
ario
cha
ract
er is
a tr
adem
ark
and
is p
ropr
iety
of i
ts o
wne
rs
A word of advice