A Handbook on the Implementation and Writing of Internship ... · Report is made individually based...
Transcript of A Handbook on the Implementation and Writing of Internship ... · Report is made individually based...
[2019]
Writing Guidebook of
Internship Report
in Economics Department
PREFACE
We would like to address the most sincere gratefulness to the one and only God, the
Almighty Allah SWT for making the completion of A Handbook of the Implementation and
Writing of Internship Report possible. This book is a perfection of the handbook in
professional internship. It has been designed to be used as a guideline for both students and
student advisors in implementing the internship program.
Some improvements made in this book cover the writing method of the internship report and
the requirements (the minimum credits) to program professional internship or thematic
internship. We also would like to express our gratitude to all of the people who have
participated in improving this book by giving feedback and suggestion. We hope that this
book can give more advantages especially for the internship students and advisors.
Malang,
Head of Undergraduate Program
in Economics Department
Faculty of Economics and Business
Universitas Brawijaya
CHAPTER I
INTRODUCTION
1.1 Background
Internship is a course that provides opportunity for students to have some practical
training in other companies or institutions relevant to their educational background. Students
from all faculties in Universitas Brawijaya are required to take part in this program
contemporaneously. Initially, this program was held in a rural area aimed to give the local
people more knowledge and helped them to improve and build the essential infrastructures.
This activity was conducted in a full month in which the students had to stay in the particular
area during the period. However, the implementation proved to be inappropriate with some
competencies of some departments in Universitas Brawijaya including the Faculty of
Economics and Business. Consequently, the internship implementation is being left up to
each faculty’s authority and expected to meet its own competencies. In response to that
change, Faculty of Economics and Business conducted an internship which provides
opportunity for students to have some practical training in other companies or institutions
relevant to their educational background.
The internship designed by the Economics Department was based on the actual
condition that nowadays graduates face a more demanding challenge. These challenges
included the unavailability of job opportunity, the increasing competition among graduates,
the high demand of graduates’ quality, the lack of managerial practice, and the high demand
from the users towards the mastering of managerial practice of the graduates. All these
challenges and obstacles faced by graduates in the work market lead to the increasing
competitiveness among graduates Economics Department and eventually make them be
slowly absorbed by the market. Based on the self-evaluation data of Economics Department
FEB UB, its graduates needed a relatively long time (approximately 11 months) to get their
first jobs and earn a fairly low first wage.
Furthermore, tracer study (assessment from private institutions towards alumni
following job interview/test) showed that the alumni are not ready to work, lack specific
skills needed by users, and master non-practical theory. This condition resulted in a poor
competitive spirit in the work market. Considering those weaknesses, the Economics
Department strived to upgrade its graduates’ competencies by, one after another, improving
the effectiveness of intership.
Through the improvement on the efficiency of internship implementation, students
were expected to gain more knowledge, understandings, and skills in the practice of
managerial science which is relevant to each student’s focus of study. Subsequently, students
had the competencies in managerial practices needed by users. Not to mention the effect on
the increasing graduates’ competitiveness. It is thus realized that to further the conducting of
internship, its objectives needed to be clarified to reach a better outcomes according to
Universitas Brawijaya’s vision of becoming an World Class Entrepreneurial University. The
internship focuses more on improving students’ reasoning skills and analytical accuracy
towards empirical problems so that they can develop their competencies in the managerial
practices applied in companies/agencies. While thematic internship was intended to help
students enhance their ability in socializing, applying the acquired knowledge and technology
directly and whether the application was in accordance with the theory, or lectures, and is
beneficial for the people.
Professional internship was designed to present additional competency to the students
about which they do not learn in classes. This competency can only be attained by
socialization, observation, interviews with organizations’ leaders (business or non-business),
and analysis. As a learning process, the approach cannot be separated from the grounding
theory which is meant to be the foundation for justifying the students’ analysis. Thus,
students are encouraged to find the interconnectedness between theories acquired from
lectures and the practice.
Any difference found (between the theory and practice) did not necessarily mean that
there is something wrong with each of them. It is important to realize that there is a condition
in which the basic assumption of a theory is not fulfilled or there is a mistake in observing the
object of study or interpreting the obtained information. This is what really constitutes the
objective of professional internship, i.e. students fully understand the real world and have a
reasoning maturity as well as analytical accuracy in responding to the obtained facts through
socialization and thorough observation, efficiently organize the needed data and information,
effectively interview, and have a deep understanding of the grounding theories so that they
can see and understand any occurrence better, explain any finding properly, and be
responsible for it scientifically.
The implementation of thematic internship is seen as the realization of Tri Dharma
Perguruan Tinggi which is in line with UU No. 20/2003 concerning the national education
system especially related to society-based education prosecution characterized by
religiousness, social, culture, people’s aspiration and potentials as the fulfillment of from, by,
and for the people. Moreover, the law mandates that universities have missions to enhance
students’ religiosity, skillfulness, sensibility, and devotion towards the elevation of human
life. Students learn how to teach and educate the people to participate in the development of
the country. Students conduct a research to expand valuable knowledge for the sake of the
nation’s future.
Another objective of this program is to facilitate students in the effort of empowering
people with entrepreneurial skills and education, and improving the social welfare through
some training. It means to actualize students’ empathy and participation in the people
empowerment by making use of human resource as well as natural resource through the
entrepreneurship development, the education enhancement and skills, and the environment
empowerment to improve the social welfare. Thematic internship brings students to get closer
to the real world and to have more competencies to overcome problems in the society.
Therefore, apart from the topic to discuss, it is necessary that universities lead the
internship program to a situation which encourages students to work coherently to produce
graduates who are qualified, considerate, independent, prepared for challenges and problems,
and keeping up with changes. It is expected that in determining programs, themes/topics,
targets, and location/institution for student placement, range of problems and students’
skills/potentials are also highly considered to generate optimal benefits including those of
society’s empowerment.
In trying to evaluate what students gain after taking the internship program, students
are obliged to make internship proposals and reports. Uniformity in the organization of
proposal and report is important to ease and fasten the writing and advisory process, and to
figure out the upcoming results obtained by students during the internship. For this reason, a
handbook is needed to be used as a reference for both internship advisors and students. By
using this handbook, students are expected to be able to do their activities effectively so that
they can really improve their competencies. As for the advisors, this handbook may be used
to make the advisory easier, faster, and more objective.
1.2. The Objectives of Internship Program
The objectives of the internship program are:
1. Improving the competence of managerial practice for the Economics Department
graduates so that they can meet users’ needs.
2. Giving additional skills for students in solving problem in the business world as well
as in the field work.
3. Enhancing students’ ability to adapt in the society.
4. Increasing students’ awareness towards any social problems and devising solutions.
1.3. The Significance of Internship
The significance of internship can be categorized into:
1. For the students
a. Enhancing intellectual and emotional maturity.
b. Applying the theoretical knowledge obtained from the educational program in a
variety of real cases faced in the business world and the work environment.
c. Growing self confidence in living social life.
2. For the corporation/ instance/ society
a. Implementing one of the social responsibilities of the corporation or institution for
the society.
b. Getting ideas and energy in order to increase the performance of the
companies/institutions and the society.
c. As a tool to build cooperation to find potential workforce.
3. For the Economics Department
a. Expanding networks with companies/institutions and businessmen.
b. Improving curriculum’s relevance of a wide range of majors in Undergraduate
Program in Economics Department with the business world and the fieldwork.
c. Developing more social services for the society.
4. For the advisors
a. Getting knowledge and understanding about various Economics practices in the
business world and the fieldwork.
b. Enhancing network with the business world and the fieldwork.
CHAPTER II
INTERNSHIP MODEL
2.1. Status
Internship is one compulsory subject for all Undergraduate Program students of Economics
Department.
2.2. Types of the program
2.2.1. Professional internship
Professional internship is in the form of job training (apprenticeship) in
companies/ institutions or other equivalent activities. Students can choose one of the
two activities offered in the professional internship:
1. Conducting an internship (job training) in companies/institutions other than
FEB UB for two months.
2. Working in company/organization for at least three months proved by
reference letter issued by the company/institution.
2.2.2. Thematic Internship
Thematic internship is in the form of social service with an entrepreneurial,
education, and training approach for at least two months.
2.2.3. Other Equivalent Activities
Taking other equivalent activities as follows may be conversed as internship
program:
a. Participating in an inter-country student exchange program.
b. Achieve international award as Best Paper, Best Presenter etc.
c. Joint Double Degree Program at least 1 normal semester.
*) Summer course could not be conversed as internship.
2.3. Credit Point
Internship has 4 credit points which is divided into:
1. Training program
Students must attend the training program with 100% attendance.
2. Internship program
Internship program is conducted in a company/institution proved by official
letter/report which says that the students have completed their activity in the
company/institution at least 2 months. (see the types of program).
3. Writing report
Report is made individually based on the results obtained from the
company/institution/society and businessmen in accordance with the format in the
handbook of internship writing report.
2.4. Reporting System of Other Equivalent Activities
- Participants of professional internship and thematic internship have to make a report
individually.
- Report is made in accordance with the format in the handbook of internship writing
report.
- Some topics of discussion should be in line with the activities.
Additional notes:
1. Participation in Student Exchange Program
Participation in Student Exchange Program must be proved by letter of
administration or edict from the Dean/ Rector and certificate of participation.
2. For working students, Professional internship can be done in their work place.
2.5. Implementation of Internship
1. Internship Requirements
a. Internship can be held at any location and the participants should work
individually.
b. Students should already have taken 127 credit points.
c. Students must register Economics Department by showing bill of payment from
the Bank.
d. Students must arrange the internship program in their course planning
e. Students must follow the training program
f. Students should make a proposal approved by their internship advisors and
supervisors from their fieldwork.
g. Students must follow any field activities.
h. Students should make internship report.
2. Time
a. Internship can be programmed at any semester and it can be done during holiday
by first consulting with their internship advisors.
b. Doing field activities for at least two months.
c. Consigning 2 exemplars of internship report and scores to accademic office before
minor thesis examination
3. Administration
Administrative activities consist of:
a. Administering permission (a letter) to conduct the internship program
b. Consigning proposal (action plan) approved by the Head of Study Program before
doing field activity.
c. Consigning advisory evaluation report from the corporation to the internship
advisor.
d. The internship advisors conveying the evaluation report to the Undergraduate
Program in Economics.
e. After advisory, the students must consult with the internship advisors.
4. Advisory
a. The internship advisors including advisors from the Economics program and
corporation/ social institution (field supervisors).
b. The internship advisors lead the students to arrange action plan, write report,
evaluate and give scores.
5. Monitoring and Evaluation
Monitoring and evaluation can be done in the following ways:
a. The internship advisors visit the internship object/location if possible
6. Assessment
a. Internship Assessment is based on the form provided by Economics Department,
which comprises of:
Training Program 40 %
Internship Implementation 60%
b. If it is managed by the internship advisors and field supervisors, with the
proportion of internship (implementation):
Internship Advisor 60%
Field Supervisor 40%
c. To optimize the assessment, the internship advisors may ask the Internship
students to present their internship report.
7. The Flow of Internship Activities
a. The students looking for their internship object/location.
b. The students registering for the internship program and stating their internship
object/location at once.
c. The students following training program
d. The students consulting with the internship advisors for their action plan
e. The students consulting with the field supervisors for their action plan
f. The students conducting the internship program
g. The students making the internship report.
CHAPTER III
WRITING INTERNSHIP PROPOSAL AND REPORT
3.1 The Writing Organization of Internship Proposal
Internship proposal is basically a written explanation concerning the forthcoming
activities to answer why this action is important to do. The importance itself can be
viewed from the students’ perspective, organizations’ (business or non business) that will
be the internship’s location/ object, and the Undergraduate Program in Economics
Department FEB UB. As a scientific report, the reasons underlying each activity must be
objective and make sense. This what makes it different from other more general reports.
Thus, the justifying foundation of the activity to be conducted should be able to be
explained and will be more valuable if it is measurable.
The writing organization of internship proposal is as follows:
1, Inside cover/ proposal cover
2. Approval page
3. Background
4, Scope and Limitation
- 5. Objectives of internship
a. General objectives of internship
b. Specific objectives of internship
6. The significance of internship
7. Object of internship
8. Expected result
9. Action plan
10. Time
11. Work schedule
12. Conclusion
3.1.1 Explanation on each component of internship proposal
a. Inside cover (cover page)
Cover page also functions as the inside over with the following structure:
1. Proposal’s name
2. Title/heading
3. Student’s name
4. Student’s number
5. Faculty’s symbol
6. Major
7. Concentration (focus of study)
8. Faculty
9. University
10. Location of University (city)
11. Year of proposal writing
(See appendix 1 and 2 for the samples of internship’s cover page and inside cover)
b. Proposal’s approval page
An approval page contains the internship’s title, student’s name and number,
study program (concentration), approval’s words, advisor’s name and signature,
and approval from the field supervisor. (See appendix 3 for the sample of the
proposal’s approval page)
c. Background
Background in a proposal includes all the facts relevant to the topic discussed and
the reasons (empirical, technical) why the topic is worth-analyzing. Besides,
background may also contain:
1. Why the internship is conducted in the object/location.
2. Why you are taking the title.
3. Obstacles faced during the implementation of the internship or in
overcoming the problems (if any problems found during the internship)
d. Problems/Scope and limitation
Problems faced in the internship object are included, or they can be formulated
from the background stated before. However, problems are not always found, and
if this is what happens, scope and limitation of the discussion based on the focus
of study (concentration) can be used for a change.
e. The objectives of internship
Be clear and brief in stating the objectives to achieve from the internship report. In
some ways, internship’s objectives are implied from the title.
The objectives can be divided into:
1. General objectives
General objectives illustrate the internship’s objectives.
2.Specific objectives
Specific objectives depict those related to the topic (stated in the internship
title) to be analyzed.
f. The significance of internship
The significance of internship describes the possibility of internship utilization,
application or contribution for other parties supporting the activity such as the
internship students, objects/spot, and the institution (university).
g. The object of internship
It shows where the internship is held.
h. The expected result
It describes the result gained after the internship is completed.
i. The action plan
It explains what kinds of activities to be conducted during the internship. Students
are expected to have a discussion with their field supervisors and the advisors
from the Economics Program. This action plan must be arranged in the form of a
table consisting of number, activity, and day/date. By doing this, the students’
daily activities during the internship program in the organization/institution can be
described clearly. The final result will be an evaluation whether the activities are
in line with the objectives stated in the proposal and whether they give
significance as expected. Below is the example of an action plan.
No. Activity Day/date
1 Meeting with the company’s director for briefing
about the internship
Monday, 20-01-2017
2 Socializing with some of the employees/the
surrounding people
Tuesday, 21-01-2017
3 Learning the regulations to obey during the
internship program
Wednesday, 22-01-2017
4 Being of assistance in making a report of
employee’s attendance recap in a month
Thursday, 23-01-2017
5 Carrying on recapitulating employee’s attendance Friday, 24-01-2017
j. Time
It shows the length of internship to be conducted.
k. Work schedule
It consists of the work schedule as long as the internship program in a Work
Diagram.
l. Conclusion
It describes the student’s commitment/readiness to conduct the internship program
well.
3.2 The writing organization of internship report
The following is how an internship report should be organized.
The first part of the report consists of:
1. Cover page
2. Approval page
3. Acknowledgement
4. Table of contents
5. List of tables
6. List of figures
7. List of appendices
The main part of the report comprises:
CHAPTER I INTRODUCTION
1.1 The background of Internship
1.2 The Objectives of internship
1.3 The significance of Internship
CHAPTER II THEORETICAL FRAMEWORKS
CHAPTER III THE IMPLEMENTATION OF INTERNSHIP
3.1 General description of the internship object/spot
3.2 Activities conducted
3.3 Evaluation of internship result
If any problems found during the internship
3.3.1 Problems
3.3.2 Causes of the problems
3.3.3 Effects of the problems
3.3.4 Alternative problem solutions
3.3.5 Problem solutions
If no problems found during the internship
3.3.1 The strength of the company’s operational practices
3.3.2 The weakness of the company’s operational practices
1. Reasons for the weaknesses
2. Effects of the weaknesses
3. The proposed alternative improvement
3.4 Learning Experience
CHAPTER IV CONCLUSION
4.1. Conclusion
4.2. Suggestion/Recommendation
BIBLIOGRAPHY
APPENDIX
3.2.1 Explanation on each component of internship report
Explanation on each component of internship report is aimed to facilitate students
in making their internship reports. Besides, it provides the advisors uniformity in
what to write within the reports so that multi interpretations of the materials in the
reports can be avoided.
Below is the explanation on each of a report’s components:
I. The first part of the internship report
a. Cover page
This page is the front part of the internship report functions as both the report
cover and the activities conducted. Therefore, cover page should use a thick
yellow paper (hard cover) with black-toned writings. It should states the internship
title, the writer’s name and number, the symbol of Faculty of Economics and
Business (Universitas Brawijaya), the program of study (concentration), the name
of the faculty, the name of the University, the city where the University is located,
and the year of writing. See appendix 1 and 4 for the samples of internship’s cover
page.
b. Inside cover
Inside cover is the first page of an internship report with the same arrangement as
the cover page. The sample of this page can be found in appendix 2 and 5.
c. Approval page
It includes the internship’s title, the writer’s name and number, the program of
study, approval’s notes, and the advisors’ and field supervisors’ names and
signatures. In appendix 3 and 6, you can find the sample of approval page.
d. Acknowledgement
Acknowledgement should be written in formal English. The title is placed at the
top center of the page. The content is mainly about the gratefulness to the God
Almighty and the thank you note for everyone who has been of much help during
the Professional internship program. It should use Times New Roman with the font
size of 12 and 1, 5 line spacing. See appendix 7 for the sample of
acknowledgement.
e. Table of contents
This page is entitled “TABLE OF CONTENTS” printed in capital and put at the
middle top of the page. Every writing in this section is not ended with a period. It
includes all the pages starting from the acknowledgement to the appendix.
Chapters, parts of the chapters, and titles of the chapters are all written in
‘CAPITAL’ letter. Sub chapters and sub sub-chapters (and so on) are written in
‘Sentence case’. Parts or numbers of the chapters use capital Roman alphabet (I,
II, III, etc.), while the sub chapters use Arabic numerals (1, 2, 3, etc.) following
the number of the chapters. The line spacing between one chapter and another is 2
and between one sub chapter and another is 1,5. All the information included here
must attach the page number placed on the right side.
See appendix 8 to see the form of this page.
f. List of tables
The title “LIST OF TABLES” is written in BOLD CAPITAL letter at the middle
top of the page. It covers all the tables in the text. You need to include the number
of the table, title of the table, and page number where the table is located. The
number of the table consists of two digits separated by a period. The first digit
shows the appropriate chapter while the second one shows the table sequence. For
example table 3.10 means that the table is located in chapter III ant it is the tenth
(10th) table in the chapter. The second digit is started by number 1 in every
chapter.
The line spacing between the title (list of tables) and the first line is two times 2.
The distance between one title of table with another is 2. As for the title of table
with more than one line, the line spacing is 1. See appendix 9 for the sample.
g. List of figures
As the previous section, at the middle, top of the page is the title “LIST OF
FIGURES” in bold capital letter. It includes all the figures of the internship
report. It comprises the number of the figure, the title, and the page number where
the figure is placed. The writing instruction is the same as the previous section
(list of tables).
h. List of appendices
“LIST OF APPENDICES” is placed at the top of the page, in the center of it and
printed in bold, capital letter. It contains all the documents obtained during the
internship, for instance the form of loan appraisal, the letter of insurance claim,
the leaflets of the company’s promotion, pictures of the company’s products, etc.
it also has the same writing order (numbers, pages) as the previous part.
II. The main part of the internship report
CHAPTER I INTRODUCTION
This chapter contains the background of internship, the objectives, and the significance, with
the following guidelines:
1.1. The Background of internship
This unit points out all the facts relevant to the internship problems, reasons (empirical,
technical) why the proposed problems are worth analyzing.
1.2. The objectives of Internship
This part states clearly and briefly the objectives (purposes) of the internship report. In
some ways, however, the objectives of the internship are also implied in the title of the
internship.
1, General objectives
The general objectives indicate the objectives of the internship
2, Specific objectives
The specific objectives imply those related to the topic (which is stated in the title
of the Professional internship or thematic internship) to be analyzed.
1.3. The significance of Internship
It indicates the possibility of usage, implementation, or problems faced during the
internship program and the proposed alternative solutions.
CHAPTER II THEORETICAL FRAMEWORKS
This chapter cites all the theoretical frameworks pertinent to the problems found in the
internship object/spot and the proposed alternative solutions.
CHAPTER III THE IMPLEMENTATION OF INTERNSHIP
This section describes the reality of internship implementation which comprises:
3.1. General description of the internship object/spot
It explains the condition of the company/institution/businessman in which the
professional/thematic internship program is conducted. The information for the
Professional internship consists of the history of the company, the legal form of the
corporation, the location, the business line, the number of employees, the organization
chart, the process of production, and the market place. For thematic internship, the
description includes the location, the number of population, the organization chart, and
the structure of population demography.
3.2. Activities conducted
This part describes the implementation of internship conducted by the students. It is
expected that the activities are valid to their focus of study (study concentration). For
example, a student majoring in Marketing should focus his/her activities within the
marketing sphere in the company. However, the record of the activities must be in the
form of a table consisting of number, activity, and day/date. By doing this, the student can
describe his/her daily activities during the program in the object of internship. As a result,
their activities can be evaluated to see whether their activities are relevant to the
objectives stated in the internship proposal and give much significance as expected.
Below is the example of the table.
Table 3.1
Activities Conducted During The Internship Program
No. Activity Day/date
1 Meeting with the company’s director for briefing
about the internship
Monday, 20-01-2017
2 Socializing with some of the employees/the
surrounding people
Tuesday, 21-01-2017
3 Learning the regulations to obey during the
internship program
Wednesday, 22-01-2017
4 Being of assistance in making a report of
employee’s attendance recap in a month
Thursday, 23-01-2017
5 Carrying on recapitulating employee’s attendance Friday, 24-01-2017
Source: Activities Conducted During The Internship Program Book, 2017
3.3. Evaluation of the internship result
Evaluation on the result of the internship program is the assessment of the student when
he/she is conducting the internship program. If there is no single problem found during
the program evaluation, the student does not need to propose any problems; nevertheless,
he/she should support the positive points of the policy/strategy/tactic used by the
internship object/spot based on the analysis result and comparative study towards the
theories gained in lectures/classes. Yet, if there is any negative aspects found, the students
may give a suggestion (but not a solution). On the other hand, if in the evaluation process
a problem/(s) is found, the student should decide and describe the problem(s), the reasons,
the effects, the alternative of problem solving, and the problem solving in detail.
If any problems found during the internship
3.3.1. Problems
Problems stated in this section are the obstacles met by the internship
object/spot in trying to achieve its goals or the potentials that have not been
developed by the object/spot. To prove that there is a problem or undeveloped
potential in the internship object/spot, the student need to provide relevant data
and/or information.
3.3.2. Causes of the problems
Causes of the problems are reasons grounding the problems.
The examples of causes for Professional internship:
a. The increasing costs resulting from the lack of control in the employee
cost at the production department.
b. The decreasing volume of sales caused by the inappropriate use of
promotion media.
c. The decreasing satisfaction of the employee led by the unhealthy sphere of
the organization.
The examples of causes for thematic internship:
a. The decreasing number of tourists in Balekambang beach, Southern
Malang
b. The low use of internet in marketing small and medium enterprises in the
industry of furniture in the sub district of Kemirahan, Malang
c. The high rate of failure in the industry of wood leftover processing
3.3.3. Effects of the problems
The effects of the problems are impact of unresolved problems.
Example of effects:
a. Increasing the cost of goods sold results in the decrease in profit
b. The decline in the volume of sales results in the reduction of profit
c. The lessening of employee’s satisfaction causes the decrease in
productivity
d. The minimum use of internet limits the market expansion for small and
medium enterprises’ products
e. The decreasing number of tourists leads to the diminution of people’s
prosperity
3.3.4. Alternative problem solving
Alternative problem solving is the efforts proposed to overcome the causes of
the existing problems or to make use of the undeveloped potentials. Each
alternative’s strengths and weaknesses must be described by considering the
condition of internship object/spot. The best alternative will be the main
choice to solve the problems or to make use of the undeveloped potentials.
3.3.5. Problem solving
Problem solving is the actual steps taken to tackle the existing problems or to
take advantage of the undeveloped potentials by taking the object of internship
into consideration.
If no problems found during the internship
3.3.1 The strength of the company’s operational practices
This section focuses on the strengths of practices conducted by the
company/institution/social group observed by the internship students. The
strengths are explained in a complete and detail way, and if it is possible,
equipped by photos and/or videos or films about the implementation technique
of the work practice held/observed by the students in the internship
object/spot. Next, these strengths are compared with the theories acquired
during the lectures/classes and explain their relevance with the practices in the
object of internship.
3.3.2 The weakness of the company’s operational practices
This part describes any practices performed by the company which is
considered not effective enough. It is advisable that the students provide
photos, and/or videos/films about the practices.
3.4. Learning Experience
It is related to the experiences gained during the internship program in the object/spot of
internship. It is expected that these experiences can support the students’ maturation and
self-development process.
CHAPTER IV CONCLUSION
4.1 Conclusion
Conclusion is a clear and brief description of the result found during the internship
program.
4.2 Suggestion/Recommendation
Suggestion is the writer’s consideration or recommendation for those who make use of
the internship result. Besides, suggestion can be the guideline for the follow-up actions
of the findings or discussion.
III. THE FINAL PART OF THE INTERNSHIP REPORT
1. Bibliography
Bibliography is the list of books used as references in making the internship report.
The books mentioned here are only those stated in the report. As for the writing
methods, you can learn more in the following section.
2. Appendices
Appendices are documents regarded as important to be attached in the internship
report. In other words, these documents are relevant to the topic being discussed or
are evidences of problems or special features/strengths of the organization. Hence, the
report provides not only the description of the topic but also the facts/evidences (or
photos) supporting it.
CHAPTER IV
THE TYPING GUIDELINES
In order to maintain the consistency in writing both the internship proposal and report,
the following guidelines must be complied with:
4.1. Paper Size
The paper used in the writing of internship report is HVS, sizes A4, and weighs 80 mg.
4.2. Font
The Report of internship program is typed with computers using Times New roman 12
(12 letters/ characters per inch).
4.3. Margin
The typing borders are 4 cm from the left-hand and 3 cm from the right-hand while the
upper and bottom sides of the paper have the same margin of 3 cm.
See appendix 11 for the example.
4.4. Format
For every new paragraph, the first word must be indented as many as 5 beats. After a
comma or a period, skip 1 beat. Every chapter uses a new page and the title is written in
capital letters placed at the top center of the page. The sub-chapters are aligned to the
left using sentence case.
4.5. Line Spacing
The distance between the title, the sub-title, and sub-chapters within the text is double
space. While the line spacing between the title of tables and the title of figures is single
space. Citation of more than 5 lines should be separated by a single space and 5-beat
indented from both sides of the paper.
Below is the example of citation about the definition of capital structure according to
Weston and Copeland (1992):
Financial structure refers to the way the firm’s assets are financed.
Financial structure is represented by the entire right hand side of the
balance sheet. It includes short term debt and long term debt as well as
shareholder’s equity. Capital structure or the capitalization of the firm is
the permanent financing represented by long term debt, preferred stock, and
shareholder’s equity. Thus, a firm’s capital structure of only part of its
financial structure.
4.6. Page Number
The first pages of an internship proposal and report – starting from acknowledgement to
the list of appendices are numbered using Roman alphabet (lowercase) for example i, ii,
iii, iv, etc. this page number is centered at the bottom of the page. Moreover, starting
from CHAPTER I (INTRODUCTION) to the list of appendices, the page numbers use
Arabic numerals (1, 2, 3, etc.). However, there is a difference in the spot for the page
number. For the page consisting of the chapter title, the number is centered at the bottom
of the page; as for the rest the page numbers are at the top right-hand corner of the page.
4.7. Letter Type
Special words like specific terms, definitions, or titles of foreign (imported) books are
printed in Italics, for instance poka-yoke, Taguchi Concept, etc.
4.8. Table and Table Name Writing
A table should only takes 1 page and to do this, the font size can be adjusted to as long
as it is readable (not so small that it is difficult to be read). The reference source of the
table must be named completely (the name of the company and year) and aligned to the
left below the table using Times new Roman 10. See the example below.
Table 4.1
The Number And Composition Of Employees Based On
Their Age And Educational Background
In Microsoft Corp.
No. Education Sex
Male Female
1 Junior high school 7 12
2 Senior high school/vocational 95 67
3 Diploma 3 6
4 Bachelor/S-I 9 5
Source: Microsoft Corp., 2017
CHAPTER V
BIBLIOGRAPHY AND QUOTATION WRITING
5.1 Bibliography Writing Style
Bibliography writing style in Economics Department FEB UB refers on Harvard Style.
There are several lists of references:
Book Elements of the citation
Author(s) of book – family name and initials Year of publication, Title of book – italicised, Edition, Publisher, Place of publication.
Reference type In-text examples Reference list example EndNote reference type
Single author Sophisticated searching techniques are important in finding information (Berkman 1994) OR Berkman (1994, p. 25) claimed that … OR Berkman (1994, pp. 30-35) agrees that …
Berkman, RI 1994, Find It fast: how to uncover expert information on any subject, HarperPerennial, New York.
Book
2 authors … from an engineering perspective (Cengel & Boles 1994) OR Cengel and Boles (1994) found …
Cengel, YA and Boles, MA 1994, Thermodynamics: an engineering approach, 2nd edn, McGraw Hill, London.
Book
3 authors … as previously demonstrated (Reid, Parsons & Green 1989)
Reid, DH, Parsons, MB and Green, CW 1989, Staff management in human services: behavioral research and application, Charles C. Thomas, Springfield.
Book
4 or more authors
… neck pain caused by whiplash (Jull et al. 2008). OR Jull et al. (2008) have argued …
Jull, G, Sterling, M, Fallah, D, Treleaven, J & O'Leary, S 2008, Whiplash headache and neck pain: research-based directions for physical therapies, Churchill Livingstone, Edinburgh.
Book
No author … already mentioned (Be, know, do: leadership the Army way 2004). OR In Be, know, do: leadership the Army way (2004) there is an interesting example …
Be, know, do: leadership the Army way 2004, Jossey-Bass, San Francisco.
Book
Multiple works by the same author
… geology of Queensland’s national parks (Willmott 2004, 2006).
Willmott, WF 2004, Rocks and landscapes of the national parks of southern Queensland, Geological Society of Australia, Queensland Division, Brisbane. Willmott, WF 2006, Rocks and landscapes of the national parks of central Queensland, Geological Society of Australia, Queensland Division, Brisbane. Order chronologically in the reference list.
Book
Multiple works by the same author, published in the same year
… geographically speaking (Dawkins 1996a, 1996b)
Dawkins, R 1996a, Climbing Mount Improbable, Viking, London. Dawkins, R 1996b, River out of Eden, Phoenix, London. Order alphabetically by title in the reference list.
Book
Two or more works by different authors
… rock formations (Dawkins 1996; Willmott 2004)
Dawkins, R 1996, Climbing Mount Improbable, Viking, London. Willmott, WF 2004, Rocks and landscapes of the national parks of southern Queensland, Geological Society of Australia, Queensland Division, Brisbane.
Book
Book by an organisation or institution
… in the case of an institution (Australian Government Publishing Service 1987)
Australian Government Publishing Service 1987, Commonwealth printing and publishing manual, 2nd edn, A.G.P.S., Canberra.
Book
Different Editions … the meaning of educational research (Pring 2004)
Pring, R 2004, Philosophy of educational research, 2nd edn, Continuum, London. The edition statement is placed after the title of the work. This is not necessary for a first edition.
Book
Edited book … some findings (Sjostrand 1993) OR … optics defined (Pike & Sarkar 1986)
Sjostrand, S (ed.) 1993, Institutional change: theory and empirical findings, M.E. Sharpe, Armonk, N.Y. Pike, ER & Sarkar, S (eds.) 1986, Frontiers in quantum optics, Adam Hilger, Bristol.
Edited book
Book Series In defining permutation groups Bhattacharjee (1998) …
Bhattacharjee, M 1998, Notes of infinite permutation groups, Lecture notes in mathematics no.1698, Springer, New York.
Book
Chapter in a book Elements of the citation
Author(s) of chapter – family name and initials Year of publication, ‘Title of chapter – in single quotation marks’, in Editor(s) – family name and initials (eds), Title of book – italicised, Edition, Publisher, Place of publication, Page numbers.
Reference type In-text examples Reference list example EndNote reference type
Chapter in an edited book
Bernstein (1995) explained intelligent traffic flows.
Bernstein, D 1995, ‘Transportation planning’, in Chen WF (ed.), The civil engineering handbook, CRC Press, Boca Raton, pp. 231-61.
Book section
Conference paper Elements of the citation
Author(s) of paper – family name and initials Year of publication, ‘Title of paper – in single quotation marks’, Title of published proceedings which may include place held and date(s) – italicised, Publisher, Place of Publication, Page number(s).
Reference type In-text examples Reference list example EndNote
reference type Published conference paper
Bourassa (1999) emphasised … Bourassa, S 1999, ‘Effects of child care on young children’, Proceedings of the third annual meeting of the International Society for Child Psychology, International Society for Child Psychology, Atlanta, Georgia, pp. 44-6.
Book section
Unpublished conference paper
… estimating partner change (Bowden and Fairley 1996)
Bowden, FJ & Fairley, CK 1996, ‘Endemic STDs in the Northern Territory: estimations of effective rates of partner change’, paper presented to the scientific meeting of the Royal Australian College of Physicians, Darwin, 24-25 June.
Conference paper
Journal Article Elements of the citation
Author(s) of journal article – family name and initials Year of publication, ‘Title of journal article – in single quotation marks’, Title of journal – italicised, Volume, Issue or number, Page number(s).
Reference type Print/Online
In-text examples Reference list example EndNote reference type
Journal articles with page numbers
Huffman (1996) expanded on the theory … OR … uses for whey protein (Huffman 1996).
Huffman, LM 1996, ‘Processing whey protein for use as a food ingredient’, Food Technology, vol. 50, no. 2, pp. 49-52.
Journal article
Online journal article without page numbers
… the discipline of art history (Donahue-Wallace & Chanda 2005)
Donahue-Wallace, K & Chanda, J 2005, 'A case study in integrating the best practices of face-to-face art history and online teaching', Interactive Multimedia Electronic Journal of Computer-Enhanced Learning, vol. 7, no. 1, viewed 30 January 2009, <http://imej.wfu.edu/articles/2005/1/01/index.asp>.
Electronic article in EndNote
Thesis Elements of the citation
Author of thesis – family name and initials Year of preparation of thesis, ‘Title of thesis – in single quotation marks’, Award, Institution issuing degree, Location of institution.
Reference type In-text examples Reference list example EndNote reference type
Thesis Exelby (1997) described the process … OR … processing gold (Exelby 1997)
Exelby, HRA 1997, ‘Aspects of gold and mineral liberation’, PhD thesis, University of Queensland, Brisbane. The title is not italicised and is placed in quotation marks.
Thesis
Report Elements of the citation
Author(s) of report – (person or organisation) Year of Publication, Title of report - italicised, Report number (if available), Publisher/ Institution, Place of publication, (viewed date, URL - if accessed electronically).
Reference type In-text examples Reference list example EndNote reference type
Report … in Queensland waterways (Mortimer & Cox 1999)
Mortimer, M & Cox, M 1999, Contaminants in mud crabs and sediments from the Maroochy River, Environment technical report no. 25, Queensland Department of the Environment, Brisbane.
Report
Use the institution field for publisher name
Report with corporate author
(Australian Institute of Health and Welfare 2010) Australian Institute of Health and Welfare 2010, Child protection Australia 2008-09, Child welfare series no. 47. Cat. no. CWS 35, Australian Institute of Health and Welfare, Canberra.
Report
Use the institution field for publisher name
Web page Elements of the citation
Author(s) of page – (person or organisation) Year (page created or revised), Title of page - italicised, Publisher (if applicable), Place of publication (if applicable), viewed date, URL.
Reference type In-text examples Reference list example EndNote reference type
Web page with author
… this agreement (Albanese 2009) Albanese, A 2009, Fairer compensation for air travellers, media release, 29 January, Minister for Infrastructure, Transport, Regional Development and Local Government, viewed 30 January 2009, <http://www.minister.infrastructure.gov.au/releases/2009>.
Web page
Web page - no author
(Behaviour modification 2007) Behaviour modification 2007, Viewed 31 August 2011, <http://www.educational.org.uk/behaviour.html>.
Web page with institutional or organisational author
(Queensland Health 2009) Queensland Health 2009, Sun safety and physical activity, viewed 31 August 2011, <http://access.health.qld.gov.au/hid/SkinHealth/SunSafety/su nSafetyAndPhysicalActivity_ap.asp>.
Web page
Web page with no date of publication
… it has been argued that emotional intelligence is a combination of competencies (Bliss n.d.)
Bliss, SE n.d., The effect of emotional intelligence on a modern organizational leader’s ability to make effective decisions, viewed 10 February 2008, <http://eqi.org/mgtpaper.htm>.
Web page
Table, Image or Diagram Elements of the citation
Author(s) of item – family name and initials Year of publication, Title of item – italicised, Edition, Publisher, Place of publication.
Reference type In-text examples Reference list example EndNote -
reference type
(Newton 2007)
References are placed directly under the table, diagram or image.
Newton, AC 2007, Forest ecology and conservation: a handbook of techniques, Oxford University Press, Oxford.
Book
Use the relevant reference type for the item you are citing.
Other Internet sources
Elements of the citation
Author(s) Year, Title - italicised, Type of medium, Publisher (if applicable), Place of publication (if applicable), Viewed date, URL.
Reference type In-text examples Reference list example EndNote
reference type Podcasts (Williams 2011) Williams, R 2011, New lab for ancient DNA: Science Show, Podcast,
ABC, viewed 31 October 2011, <http://www.abc.net.au/rn/scienceshow/stories/2011/3345448.htm>.
Audiovisual material
Blog Post (O’Neill 2011) O'Neill, I 2011, Could Kepler Detect Borg Cubes? Why Not, AstroEngine, viewed 5 October 2011, <http://www.astroengine.com/2011/05/could-kepler-detect-borg- cubes-why-not/>.
Web Page
Use the publisher field for blog name
Patent Elements of the citation
Author(s) of patent – family name and initials Year of issue, Title of patent- italicised, Number of patent including country of issue.
Reference type In-text examples Reference list example EndNote
reference type Patent … gas insulated transmission systems (Cookson
1985) Cookson, AH 1985, Particle trap for compressed gas insulated transmission systems, US Patent 4554399.
Patent
Standard Elements of the citation
Corporate body issuing standard Year of publication, Title of standard- italicised, Number of standard including identifier of issuing country or body, Publisher of standard, Place of publication.
Reference type In-text examples Reference list example EndNote reference type
Standard … steels are classified (International Organization for Standardization 1982)
International Organization for Standardization 1982, Steels - classification - part 1: classification of steels into unalloyed and alloy steels based on chemical composition, ISO 4948-
1:1982, International Organization for Standardization, Geneva.
Standard
Map Elements of the citation
Issuing body Year of publication, Title of map – italicised, Series (if available), Publisher, Place of publication.
Reference type In-text examples Reference list example EndNote
reference type Map … reading this map (Department of Mines and
Energy, Queensland 1996) Department of Mines and Energy, Queensland 1996, Dotswood, Australia 1:100 000 geological series, sheet 8158, Department of Mines and Energy, Queensland, Brisbane.
Map
DVD or Video Elements of the citation
Author/Producer/Director Year, Title, Type of medium, Publisher, Place.
Reference type In-text examples Reference list example EndNote
reference type
DVD or Video (Smith 2009) Smith, S 2009, Excellence in teaching: lesson planning, DVD, Sunburst Media, Plainview, NY.
Audiovisual media
Add DVD to the Type field.
Lecture Notes Elements of the citation
Name of author(s) or the institution responsible, use & for multiple authors Year of publication, Title and subtitle of publication – italicised, Type of medium, Name of institution, Location of institution.
Reference type In-text examples Reference list example EndNote reference type
Lecture notes (Johnson 2008) Johnson, A 2008, Week 3 Pipes, PowerPoint slides, University of Queensland, Brisbane.
Book
Personal communication Elements of the citation
Information obtained by interview, telephone call, letter or email should be documented in the text, but should NOT be included in the list of References.
Reference type In-text examples Reference list example EndNote reference type
Personal communication
When interviewed on 15 June 1995, Dr Peter Jones explained that … OR This was later verbally confirmed (P Jones 1995, pers. comm., 15 June).
Do not include in the Reference List
Indirect citation An indirect citation is when the ideas of one author are published in another author’s text but you have not read or accessed the original author’s work.
In the list of References provide the details of the author of the work you have read.
Reference type
In-text examples
Reference list example
EndNote reference type
Indirect citation or secondary source
Miller (cited in Agrios 2005) found …
… it was found (Miller cited in Agrios 2005).
Add “cited in” manually using “Edit Citation” option.
Agrios GN, 2005, Plant pathology, 5th edn, Elsevier, Burlington, MA.
Book
Use the relevant reference type for the item you are citing.
Direct quotation A direct quotation reproduces word-for-word material directly quoted from another author’s work, or from your own previously-published
work. If the quotation is fewer than 40 words, incorporate it into your paragraph and enclose the quotation in double quotation marks.
If the quotation comprises 40 or more words, display it in an indented, freestanding block of text, without quotation marks. At the end of a block quotation, cite the quoted source and the page number in parentheses, after the final punctuation mark.
If you have directly quoted words from a source (in inverted commas, or in an indented paragraph), provide the author, year, and specific page number for that quotation. (For material without page numbers, give the paragraph number.) Include a complete reference in the reference list.
CHAPTER VI
CONCLUSION
The making of A handbook on the Implementation of Internship Program is one effort
aimed to assist students in understanding the Internship model, writing proposal, and making
Internship report which are highly scientific. Through the model of Internship, those who are
willing to conduct the program can find out more about the rules of the Internship program.
On the other hand, the writing handbook which is clearly written and easy to understand is
expected to be of much help for Internship students in making their internship proposal and
report.In the process of writing the Internship proposal and report, students expected to be
creative so that they can produce highly qualified writings which are highly appreciated not
only by the advisors but also those who are related to the activity. Based on this perspective,
Internship Program should be considered as part of a learning process to improve the
students’ competencies in the practice of Economics relevant to the users’ demand with the
final purpose of increasing the graduates’ competitiveness in the work market.
Appendix 1: Sample of proposal’s cover page for professional internship (the logo and
the faculty name should follow the current one)
PROPOSAL OF INTERNSHIP PROGRAM
THE FORM OF ORGANIZATIONAL CLIMATE USED BY
PT. TELKOM KANCATEL KEPANJEN
BY:
ATIKA WAHYU FEBRIANA
NIM. 1010223012
UNDERGRADUATE PROGRAM
ECONOMICS DEPARTMENT
FACULTY OF ECONOMICS AND BUSINESS
UNIVERSITAS BRAWIJAYA
MALANG
2019
Appendix 2: Sample of proposal’s approval page for professional internship
APPROVAL PAGE
The report of internship entitled:
THE ANALYSIS OF MOVING FUND PERFORMANCE FOR COOPERATIVES
AND SMALL MEDIUM ENTERPRISES (SME): A CASE STUDY IN THE
STATE MINISTRY OF COOPERATIVES AND SMALL MEDIUM
ENTERPRISES (SME)
Arranged by:
Name : Atika Wahyu Febriana
NIM : 1010220180
Faculty : Economics and Business
Program :
Concentration :
Has been evaluated and approved as a Report of Thematic Internship Program, dated March 17th
2014.
1. ……………………..
NIP. ………………. …………………….
(Internship advisor)
2. ……………………..
NIP. ……………….. …………………….
(Field Supervisor)
Acknowledged by,
Head of Undergraduate Program
in Economics Department
Appendix 3: Sample of internship report
REPORT OF INTERNSHIP PROGRAM
THE ANALYSIS OF MOVING FUND PERFORMANCE FOR
COOPERATIVES AND SMALL MEDIUM ENTERPRISES (UKM): A CASE
STUDY IN THE STATE MINISTRY OF COOPERATIVES AND SMALL
MEDIUM ENTERPRISES (UKM)
BY:
PRADITA SARI RIDIANTI
NIM. 105020207111054
UNDERGRADUATE PROGRAM
ECONOMICS DEPARTEMENT
FACULTY OF ECONOMICS AND BUSINESS
UNIVERSITAS BRAWIJAYA
MALANG
2019
Appendix 4: Sample of inside cover for internship report
REPORT OF THEMATIC INTERNSHIP PROGRAM
REPORT OF INTERNSHIP PROGRAM
THE ANALYSIS OF MOVING FUND PERFORMANCE FOR COOPERATIVES
AND SMALL MEDIUM ENTERPRISES (UKM): A CASE STUDY IN THE
STATE MINISTRY OF COOPERATIVES AND SMALL MEDIUM
ENTERPRISES (UKM)
BY:
PRADITA SARI RIDIANTI
NIM. 105020207111054
INTERNATIONAL UNDERGRADUATE PROGRAM
MANAGEMENT DEPARTEMENT
FACULTY OF ECONOMICS AND BUSINESS
UNIVERSITAS BRAWIJAYA
MALANG
2019
Appendix 5: Sample of proposal’s approval page for thematic internship
APPROVAL PAGE
The report of internship entitled:
THE ANALYSIS OF MOVING FUND PERFORMANCE FOR
COOPERATIVES AND SMALL MEDIUM ENTERPRISES (SME): A CASE
STUDY IN THE STATE MINISTRY OF COOPERATIVES AND SMALL
MEDIUM ENTERPRISES (SME)
Arranged by:
Name : Pradita Sari Ridianti
NIM : 105020207111054
Faculty : Economics and Business
Program :
Concentration :
Has been evaluated and approved as a Report of Internship Program, dated March 17 th 2014.
3. ……………………..
NIP. ………………. …………………….
(Internship advisor)
4. ……………………..
NIP. ……………….. …………………….
(Field Supervisor)
Acknowledged by,
Head of International Undergraduate Program Management Department
Faculty of Economics and Business
(Name and title ).
NIP ............................................
Appendix 6: Sample of acknowledgement
Acknowledgement
I would like to address the most sincere gratefulness to the one and only God, for
making the completion report of the thematic internship program with title: “The
Analysis of Moving Fund Performance for Cooperatives and Small Medium Enterprises
(SME), a Case Study in The State Ministry of Cooperation and Small Medium
Enterprises (SME)”.
This report has been designed to be used as an evaluation tool for the result of thematic
internship program as well as a learning process in writing a research paper from the
field practice.
I realize that the successfulness of this activity depends on others’ supports. For this
reason, I feel that this is an honor for me to express my gratitude to:
1. Mr. .… as a field supervisor
2. Mr. … as a internship advisor
3. Mr. …as the head of Management Department Faculty of Economics and
Business Universitas Brawijaya
4. Other people who cannot be named one by one, but have given much help in
completing this report.
Finally I hope that this report can be of much help for many people. Amen.
Malang, March 17th 2016
Pradita Sari Ridianti
Appendix 7: Sample of table of contents (professional internship)
TABLE OF CONTENTS
ACKNOWLEDGEMENT ……………………………………………………… i
TABLE OF CONTENT………………………………………………………… iii
LIST OF TABLES ……………………………………………………………… iv
LIST OF FIGURES……………………………………………………………… vii
LIST OF APPENDICES………………………………………………………… viii
SUMMARY …………………………………………………………………… ix
CHAPTER I : INTRODUCTION
1.1. The Background of Professional Internship ………………… 1
1.2. The Objectives of Professional internship………………… 4
1.3. The Significances of Professional internship……………… 5
CHAPTER II : THEORITICAL FRAMEWORK
CHAPTER III : IMPLEMENTATION OF ACTION PLAN
3.1. General description of professional internship …………… 25
3.2. Activities conducted………………………………………. 30
3.3.1. Problems…………………………………………. 40
3.3.2. Causes of the problems ……………………….. 41
3.3.3. Effects of the problems ………………………… 42
3.3.4. Alternative problem solutions ………………… 43
3.3.5. Problem solutions ……………………………… 50
CHAPTER IV : CONCLUSION
4.1. Conclusion ………………………………………………… 56
4.2. Suggestion/ Recommendation ……………………………… 57
BIBLIOGRAPHY ……………………………………………………………….. 58
APPENDIX ……………………………………………………………………… 60
*) Students are allowed to make an adjustment for the list of The Table of Contents
Appendix 8: Sample of list of tables
LIST OF TABLES
No. List of Tables page
1.1. Growth Average of GDP and Annual GDP Per Capita, 1950-1983 ………………. 7
1.2. Output Index of Manufacturing Industries, 1983 …………………………………. 15
2.1. Estimated Result of Economic Growth Rate in Some Asian Countries ………… 25
2.2. Contribution of Foreign Capital Flow to Domestic Gross Investment, 1970-1980 30
4.1. Comparison of labor efficiency in Japan, India and England for Cotton Factory
Low Quality, 1932 ………………………………………………………………… 65
Appendix 9: Sample of Daily Report of Internship
DAILY REPORT OF INTERNSHIP
DAY/DATE DESCRIPTION OF
ACTIVITY
SUPERVISOR’S
GUIDANCE
(IF AVAILABLE)
SUPERVISOR’S
SIGNATURE
Monday, January 25, 2014 Compiling incoming and
outgoing letter in
Finance Department
Compilation arranged by:
1. Date
2. Category
Tuesday, January 26, 2014 Compiling and create
database of incoming
and outgoing letter in
Finance Department
Using Microsoft Office
Excel
Appendix 10: Sample of margin (professional internship)
3 cm
4 cm 3 cm
3 cm