A Guide to the Business Architecture Body of Knowledge™ (BIZBOK™ Guide)

Version 3.5 ii Copyright ©2013 Business Architecture Guild

Copyright © 2013, Business Architecture Guild.

This document is provided to the business architecture community for educational purposes. The Business Architecture Guild does not warrant that it is suitable for any other purpose and makes no expressed or implied warranty of any kind and assumes no responsibility for errors or omissions. No liability is assumed for incidental or consequential damages in connection with or arising out of the use of the information contained herein. This Guide is for your individual use only. By Downloading this Guide, you agree to the following Terms & Conditions:

1. Any and all copyrighted material shared or published here remains the property of the Business Architecture Guild.

2. No information found here may be used for any purpose other than as “informative material” without the express written consent of the Business Architecture Guild.

3. No one is allowed to sell or distribute any of the material or contents thereof or any derivative works to any party as their own, or of any other party, without the express written consent of the Business Architecture Guild.

4. Any quotes, references, excerpts or derivative material from said material must appropriately cite the current version of the BIZBOK™ Guide (see www.businessarchitectureguild.org for format).

5. The ability to “copy and paste” from the BIZBOK™ Guide has been intentionally restricted.

6. None of the information found here can be used for commercial gain of any kind including resale, or reproduction for profit.

7. The right to prepare derivative materials as part of an accreditation examination process is restricted to accreditation providers licensed by the Business Architecture Guild, if and when such license is made available, and must cite the BIZBOK™ Guide as the source.

8. Bound or intact copies of the BIZBOK™ Guide are restricted to members of the Business Architecture Guild or to others by arrangement with the Business Architecture Guild Board of Directors. Such copies are non-transferrable and must be destroyed when the possessor ceases membership in the Business Architecture Guild or as provided for in arrangements with the Board of Directors.

9. Prior electronic copies of the BIZBOK™ Guide must be destroyed when they are replaced by a new, authoritative version. This provision #9 does not apply to authors and other individuals involved in the process of creating new versions of the BIZBOK™ Guide or to Board members and Officers of the Business Architecture Guild.

10. Violation of any of the above Terms & Conditions, or the laws that apply to copyrighted material, may result in the revocation of membership in the Business Architecture Guild and may be subject to legal action.

BIZBOK™ and A Guide to the Business Architecture Body of Knowledge™ are registered trademarks owned by the Business Architecture Guild. TOGAF™ is a registered trademark of The Open Group. Zachman Framework™ is a trademark of the Zachman Institute for Framework Advancement. Any inquiries regarding this publication, requests for usage rights for the material included herein, or corrections should be sent by email to info@businessarchitectureguild.org.

A Guide to the Business Architecture Body of Knowledge™ (BIZBOK™ Guide)

Version 3.5 iii Copyright ©2013 Business Architecture Guild

TABLE OF CONTENTS

Part 1. Introduction 1

Part 2. Business Architecture Blueprints 13 2.1. Business Strategy Mapping 16 2.2. Capability Mapping 47 2.3. Organization Mapping 93 2.4. Value Mapping 115 2.5. Information Mapping 148 2.6. Initiative Mapping 176 2.7. Product Mapping 196 2.8. Stakeholder Mapping 214

Part 3. Business Architecture Practice Guide 220 3.1. Common Approaches for Getting Started 223 3.2. Business Architecture Governance 230 3.3. Business Architecture and Business Model Frameworks 238 3.4. Business Architecture and Business Process Modeling and Management 249 3.5. Business Architecture and Case Management 257 3.6. Business Architecture and Lean Six Sigma 269 3.7. Business Architecture and Business Performance Management 284 3.8. Business Architecture Tooling Options 295 3.9. Business Architecture Maturity Model 299

Part 4. Business Architecture Scenarios 306

Part 5. The Business Architecture Knowledgebase 319

Part 6. Business Architecture and IT Architecture Alignment 326 6.1. Business Architecture and IT Architecture Alignment Overview 328 6.2. Business Architecture and Enterprise Architecture Framework Alignment 338 6.3. Business Architecture and Requirements Alignment 362 6.4. Capability and Application Portfolio Management 368 6.5. Business Architecture and SOA Alignment 375 6.6. Business Information and IT Architecture Alignment 383 6.7. Business Architecture and IT Architecture Transformation 393

A Guide to the Business Architecture Body of Knowledge™ (BIZBOK™ Guide)

Version 3.5 iv Copyright ©2013 Business Architecture Guild

Part 7. Business Architecture Case Studies 405

Part 8. Industry Reference Models 406

Appendices A. Glossary 414 B.1. Business Architecture Value Stream and Capability Definitions 424 B.2. Business Architecture Roles and Competencies 430 B.3. Business Architecture Maturity Model 432 C. Study Questions 453 D. Version History 463 E. Editorial Board and Contributors 466