A foundation of quality June 26, 2012. Introduction Why Test? LSTR Overview ILTA LSTR Website...

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A foundation of quality Legal System Test Repository Webinar June 26, 2012

Transcript of A foundation of quality June 26, 2012. Introduction Why Test? LSTR Overview ILTA LSTR Website...

A foundation of quality

Legal System Test Repository Webinar

June 26, 2012

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• Introduction

• Why Test?

• LSTR Overview

• ILTA LSTR Website

• Terminology

• Test Plan Anatomy

• Test Case Walkthrough

• Defect Log

• Test Case Summary

• Questions

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Agenda

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• Full Service IT Services Company

• Founded in 1998

• Currently 250 employees

• Core competencies in Quality Assurance and Software Testing

• Lab operations in Chicago, Buenos Aires, Philadelphia and Belfast

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• Application integration is more complex

• Developers can’t make defect free code

• Increased Customer Satisfaction

• Reduced Costs

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Why test?

"Testing is a skill. While this may come as a surprise to some people it is a simple fact.“(Fewster, Graham: "Software Test Automation")

Rework

Direct Cost of Poor Quality

Complaint Handling

Indirect Cost of Poor Quality

Excessive Overtime

Late Delivery

Testing Costs

Planning delays

Lost Productivity

Fixes

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• Purpose - provide legal institutions with manual functional tests

• Test Plan Repository initially contains:• Autonomy

• OpenText

• FileSite

• DTE

• Aderant Time Entry

• Elite Webview Time Entry

• All test cases were created on a Windows 7 Operating System using Microsoft Office 2007 and 2010.

• Built with the help of law firm consortium

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Legal System Test Repository

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ILTA WEBSITE

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Terminology

Defect/Bug• A defect/bug is a difference found between the test case actual and expected results.

Test Case• Test Cases document the input, expected results and execution conditions of a given test

item.

Test Data• Set of input data used in test case execution

Test Plan• Multiple test cases together in one document

Quality Control• The process by which product quality is compared with applicable standards, and the

action taken when nonconformance is detected.

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Test Plan Anatomy

Test Plan

Test Cases

Test Steps

Test Data

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Test Case Template

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Test Case ExampleLegal System Test Repository Webinar

Test Case 49

Test Case Prepared By: Test Case prepared date:

Test Case Executed By: Andrea Warner Test case executed date: 6/26/12

Test Case DescriptionFileSite save a desktop document to your personal workspace

Describe the overall objective of the test case.

Setup/ Dependencies

Ensure the test system is set up with FileSite dummy matters, create a document on the desktop

Overall Test Case execution status

This status ties to the test case in the 'Test Case Summary sheet'. Once test case is completed update the Summary sheet with the Pass or Fail status.

Step # Test Data Action Expected Result PASS/ FAIL Defect # Actual Result/ Comments

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Open Outlook by double clicking the Outlook icon on the desktop Outlook Opens

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From the Navigation pane, navigate to a folder in your personal workspace in FileSite to save the attachment to > Click hold and drag the attachment on your desktop into that FileSite Folder

New Profile dialog box appears

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Click on the seach button next to 'Doc. Type' (square with ellipsis)

Select Doc. Type dialog box appears

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Pick a word to search on and type in the 'Show all possible entries that match' field > Click 'Find Now' > Click 'OK'

Save' button is no longer greyed out

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Click 'Save' New Profile dialog box closes

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Click on the Folder in your personal workspace that you saved the file to

Document is listed in the Folder contents

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• Contains all defects/bugs identified during testing

• Documents the specifics of the defect, opened and closed dates, current status as well as the Developer/ Implementation Manager assigned to fix it.

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Defect Log

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• Documents the status (Pass, Fail, Not Started, In Progress) of all test cases on one tab for easy view.

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Test Case Summary

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• Continue to work with Consortium for future direction

• Create test plans for additional applications

• Additional format test plans for Microsoft Team Foundation Server/Test Manager Professional

• Provide session at ILTA Annual Conference in August

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Next Steps

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Questions

Andrea Warner [email protected]

(312) 332-0096

Bill [email protected]

(312) 804-5793